mileage KIA NIRO PHEV 2021 Warranty and Consumer Information Guide

7
• Air Conditioner Refrigerant Charge
Air conditioner refrigerant charge is covered for the
first 12 months of the warranty period regardless of
mileage. Over the balance of the warranty period,
refrigerant charge is covered only when replenished
as part of a warranty repair.
• Audio / Entertainment System
An original equipment radio, compact disk player,
OE DVD / RSE (Rear Seat Entertainment System)
or navigation system is covered for the first
36months/36,000 miles.
• Battery (Non Hybrid)
The original equipment battery is covered by a
limited warranty for a period of 36 months / 36,000
miles. During 36 months / 36,000 miles of the
warranty period, a defective battery will be replaced
at no cost to you. Kia will cover diagnostic,
installation and replacement battery costs.
Kia will not reimburse you for any portion of the
cost of a non-Kia replacement battery.
* Refer to page 24 for Hybrid Battery Pack
Coverage.
• Brake and Clutch Linings
Brake linings, including pads and shoes, and clutch
linings are warranted for 12 months/12,000 miles,
whichever comes first, if they fail to function
properly during normal use. Brake linings are
designed to wear out as part of the process of
stopping your vehicle safely and consistently while
providing reasonable levels of noise and vibration
during normal use. Brake or clutch linings function
properly during normal use even if they need
replacement in less than the full warranty period.
Rather, most replacements at lower mileage are
required by driver usage habits which can cause high
rates of wear. In addition, brake lining wear is
substantially increased by environmental conditions
such as exposure to road salt or due to regular
driving in stop and go rush hour traffic. The more
wear factors which are present, the more rapid the
wear. Resulting repairs and replacements of linings
are not covered by your warranty.
New Vehicle Limited Warranty
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8New Vehicle Limited Warranty
• Paint
Paint repairs due to non-impact discoloration,
fading, cracking, chipping, or flaking are covered for
the first 36 Months/36,000 miles.
• Seat Belt Warranty-Kansas
The seat belts in Kia Vehicles originally sold in the
State of Kansas are covered under the New Vehicle
Limited Warranty for a period of 10 years, regardless
of mileage, when the repairs are performed by an
Authorized Kia Dealer in Kansas.
4. Limited Liability
Liability under this warranty is limited solely to the
repair or replacement of factory installed parts if
they fail to function properly during normal use.
Such repair or replacement shall be carried out by an
Authorized Kia Dealer at its place of business. This
warranty does not include any other expense,
including but not limited to those for any
replacement transportation or for the loss of use of
your Kia vehicle.
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11
New Vehicle Limited Warranty
• Maintenance services described as “Scheduled
Maintenance Services”, “Owner Maintenance
Services” or “Appearance Care” in your Owner’s
Manual.
Altered Mileage
• Any repair of a Kia Vehicle on which the odometer
has been altered or on which the actual mileage
cannot be reasonably determined.
(When replacing the speedometer, the “Speedo-
meter Replacement Record” on the inside front
cover of this manual must be filled in by an
Authorized Kia Dealer).
Extra Expenses and Damages
• Any economic loss or other incidental, special,
consequential, or exemplary damages. This includes,
without limitation, payment for loss of use of the
Kia Vehicle, lodging, car rentals, travel costs, loss of
pay and any other expenses or damages.
Tires
• Tires are warranted by the tire manufacturers and not
by Kia. In the event that you need assistance, please
contact your Kia dealer or refer to the tire warranty
pamphlets provided with your Kia Vehicle for
details.
Salvage or Total-Loss Vehicles
• Any Kia Vehicle that has ever been or should have
been issued a “salvage” title or similar
“branded”title under any state’s law; or has been
declared a “total loss” or equivalent by a financial
institution or insurance company. This exclusion
does not apply to Emission Warranties, Replacement
Parts Limited Warranty or any recalls or campaigns.
Production Changes
• Kia and its Authorized Kia Dealers reserve the right
to make changes in vehicles built and/or sold by Kia
and its Authorized Kia Dealers at any time without
incurring any obligation to make the same or similar
changes on vehicles previously built and/or sold.
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17
(a) “EPA” means the U.S. Environmental Protection
Agency.
(b) “Owner” means the original and each subsequent
owner of a Kia Vehicle.
(c) “Kia Part” means a part sold by an Authorized
Kia Dealer, whether new or remanufactured,
and supplied by Kia.
(d) “Emission Warranty Part” means a catalytic
converter, thermal reactor, or other component
installed on or in a Kia Vehicle by or at the
direction of Kia for the sole or primary purpose
of reducing the Kia Vehicle’s emissions (not
including those vehicle components which
were in general use prior to model year 1968
and the primary function of which is not related
to emission control). A list of typical Emission
Warranty Parts is set forth at the end of this
warranty.
(e) “Certified Part” means a replacement part for a
Kia Vehicle certified in accordance with after
market part certification regulations issued by
the EPA.
(f) “Written Maintenance Instructions” means those
maintenance and operation instructions,
together with the time and/or mileage interval
at which such maintenances are to be
performed, specified in the Owner’s Manual for
the Kia Vehicle or this Warranty and Consumer
Information Manual as being necessary to
assure compliance of the Kia Vehicle with
applicable emission standards during the term
of this warranty, as specified by law.
Emission Warranty Definitions
Federal
Emission Control Warranty
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23
10. Other Items Not Covered by This Warranty
In addition to the above provisions, this warranty
does not cover the following:
(a) Damage resulting from such factors as
accidents, acts of nature or events beyond the
control of Kia.
(b) Any economic loss, incidental, special,
consequential, or exemplary damages (whether
in contract or tort), including, but not limited to,
loss of time, inconvenience, loss of use of the
Kia Vehicle, cost of transporting the Kia Vehicle
to an Authorized Kia Dealer or other repair
establishment for repair or service, lodging, car
rentals, travel costs, loss of pay and any other
expenses or damages.
(c) Any repair of a Kia Vehicle on which the
odometer mileage has been altered or on which
the actual mileage cannot be readily determined.
(When replacing the speedometer, the
“Speedometer Replacement Record” on the
inside front cover must be filled in by an
Authorized Kia Dealer or any repair
establishment utilizing Certified Parts.)
This warranty is given in lieu of all other
express or implied warranties (except those set
forth separately in this manual) on the part of
Kia Motors America Inc. or the Authorized Kia
Dealer selling the Kia Vehicle. No dealer, or any
agent or employee thereof, or any other person,
is authorized to extend or enlarge this warranty.
This warranty is applicable to all the Kia
Vehicles certified for the 50 states, including the
State of California.
Federal
Emission Control Warranty
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24Federal Emission Control Warranty
Federal Emission Control Warranty
Air Induction System Air Cleaner Assembly Intake ManifoldFuel Metering System Engine Coolant Temperature Sensor Manifold Absolute Pressure Sensor Wheel Speed Sensor Fuel Injector Fuel Delivery Line Throttle Body Oxygen Sensor Pulsation Damper Engine Control Module * 8/80Ignition System Spark Plugs Spark Plugs Cable Set Ignition Coil Camshaft Position Sensor Crankshaft Position Sensor GeneratorValve Timing System CVVT Assy Oil Control Valve Assy Oil Temperature Sensor
Evaporative Control System Vapor Storage Canister Canister Close Valve Purge Control Solenoid Valve Fuel Pump Fuel Tank Fuel Filler Cap Fuel Tank Pressure Sensor ORVR(Vent) Valve Rollover(Cut) ValvePositive Crankcase Ventilation System PCV Valve and HoseCatalyst and Exhaust System Exhaust Manifold Exhaust Manifold Catalytic Assembly * 8/80 Exhaust Pipe Catalytic Converter Assembly * 8/80Hybrid System Hybrid Battery Pack Assy #10/100 Battery Management System #10/100 Hybrid Power Control Unit #10/100 On Board Charger #10/100 Traction Motor #10/100Miscellaneous Items Used In Above Systems Hose, Clamps,Gasket or Seals Wires, Harnesses Connectors All Sensor(Switches,Solenoid Valves, Battery) associated with the ECMOnboard Emission Diagnostic Device Malfunction Indicator Light and Bulb * 8/80 Data Link Connector * 8/80
Spark Plugs shall be warranted for the emissions warranty period, or the first scheduled replacement time or mileage, whichever occurs first.NOTE 1 : Specific emission parts covered up to 5 years or 60,000 miles, whichever occurs first, or up to the fist required scheduled maintenance, whichever occurs first (See Owner's Manual for required scheduled maintenance).NOTE 2 : Parts designated by "8/80" are warranted for 8 years or 80,000 miles, whichever occurs first.NOTE 3 : Specific Hybrid System Parts designated by "10/100" are warranted for 10 years or 100,000 miles, whichever occurs first.
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27
California
Emission Control Warranty
Warranty Service
To obtain warranty service, return the vehicle to any
authorized Kia dealer. Service will be performed without
charge for diagnosis, parts and labor. In case of
emergency, see Emergency Service Instructions.
Exclusions
This warranty does not apply to failures caused by abuse,
tampering or lack of maintenance; or to any vehicle on
which the odometer mileage has been altered so that the
vehicle’s actual mileage cannot be determined.
STATEMENT OF OWNER’S RIGHTS AND
OBLIGATIONS
What Is Covered By The Warranty
If a vehicle fails a state Smog Check test during the
coverage period, Kia will repair the vehicle so that it will
pass a state Smog Check retest. The owner should take the
vehicle to any authorized dealer for Warranty repairs and
present a copy of the failed Smog Check test report to the
dealer. If the owner is not notified within 30 days that a
performance warranty claim is not valid then the
manufacture is required to repair the vehicle free of charge.
In addition, if a warranted part fails because of a defect,
Kia will repair or replace it at any authorized Kia dealer.
Any other parts damaged by the failure of a warranted
part will also be repaired or replaced. The repair and/or
replacement will be made at no charge to the owner for
parts, labor and diagnosis. For emergency situations, see
the instructions under Emergency Service.
How Long Does The Warranty Last
The warranty shall apply for 3 years or 50,000 miles,
whichever occurs first, except that those parts listed on the
warranted parts list are covered for 7 years or 70,000
miles, whichever first occurs, for 2021 SULEV (Super
Ultra Low Emission Vehicle), all parts covered under the
PERFORMANCE WARRANTY and the DEFECT
WARRANTY, which are listed in this warranty booklet
on the Emission Warranty Parts List, are warranted for 15
years or 150,000 miles, whichever occurs first. Where
parts are scheduled for replacement as required
maintenance, the warranty shall apply until the first
scheduled maintenance point listed in the Owner’s
Manual. This warranty begins on the date the vehicle is
delivered to the original purchaser or on the date the
vehicle is first placed in service, whichever occurs first.
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29
California
Emission Control Warranty
Incidental or consequential damages such as loss of use
of the vehicle, loss of time, inconvenience, expense for
gasoline, telephone, travel or lodging.
Any vehicle on which the odometer mileage has been
altered so that actual vehicle mileage cannot readily be
determined. (When the Owner replaces the speedometer
or has it replaced by a repair facility, then the
“Speedometer Replacement Record” on the inside front
cover must be filled in by an Authorized Kia Dealer.)
Loss or damage to personal property, loss of revenue,
commercial loss or other matter not specifically
included.
Damage resulting from the use of a non-Kia part.
Emergency Service
If emergency Emission Control System Warranty service
is required and the owner is unable to readily locate an
authorized Kia dealer or if a warranted part is not
available within 30 days, then, repairs may be performed
at any available service establishment, or by the owner,
using any replacement part. Kia will reimburse the
owner for the owner’s expenses including diagnostic
charges for such emergency repair or replacement at
Kia’s suggested retail price for all warranted parts
replaced and labor charges based on Kia’s recommended
time allowance for the warranty repair and the
geographically appropriate hourly labor rate. Replaced
parts and copies of paid original receipts must be
available for presentation to Kia as a condition of
reimbursement for these emergency repairs. In addition,
the owner must provide Kia a detailed description
indicating why the situation was considered an
emergency and why an authorized Kia dealer was not
available. Additional information may be obtained by
calling 1-800-333-4Kia. A repair not being complete
within 30 days constitutes an emergency.
ATTACHED IS A LIST OF COMPONENTS
WARRANTED AGAINST DEFECTS IN MATERIAL
AND WORKMANSHIP FOR 7 YEARS OR 70,000
MILES ON VEHICLES/ENGINES AS NOTED.
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30CaliforniaEmission Control Warranty
California Emission Control Warranty
Air Induction System Air Cleaner Assembly Intake Manifold (* 7/70) Turbo Charger (* 7/70)Fuel Metering System Head Assy-Cylinder (* 7/70) Thermostat Assembly (* 7/70) Engine Coolant Temperature Sensor Manifold Absolute Pressure Sensor Wheel Speed Sensor Fuel Injector (* 7/70) Fuel Delivery Line Throttle Body Oxygen Sensor Pulsation Damper Engine Control Module (* 8/80)Ignition System Spark Plugs Spark Plugs Cable Set Ignition Coil Camshaft Assy (* 7/70) Camshaft Position Sensor Crankshaft Position Sensor GeneratorValve Timing System CVVT(D) Assy (* 7/70) Oil Control Valve Assy (* 7/70) Oil Temperature Sensor (* 7/70) Valve (* 7/70)Auto Transmission System Transmission Control Unit (* 7/70)
Evaporative Control System Vapor Storage Canister Canister Close Valve Purge Control Solenoid Valve Fuel Pump Fuel Tank (* 7/70) Fuel Filler Cap Fuel Tank Pressure Sensor ORVR(Vent) Valve Rollover(Cut) Valve EGR Cooler & Valve (* 7/70)Positive Crankcase Ventilation System PCV Valve and HoseCatalyst and Exhaust System Exhaust Manifold Exhaust Manifold Catalytic Assembly (* 8/80) Exhaust Pipe Catalytic Converter Assembly (* 8/80)Hybrid System Hybrid Battery Pack Assy #10/150 (#10/100) Battery Management System #10/150 (#10/100) Hybrid Power Control Unit #10/150 (#10/100) On Board Charger #10/150 (#10/100) Traction Motor #10/150 (#10/100)Miscellaneous Items Used In Above Systems Hose, Clamps,Gasket or Seals Wires, Harnesses Connectors All Sensor(Switches, Solenoid Valves, Battery) associated with the ECMOnboard Emission Diagnostic Device Malfunction Indicator Light and Bulb (* 8/80) Data Link Connector (* 8/80)
Spark Plugs shall be warranted for the emissions warranty period, or the first scheduled replacement time or mileage, whichever occurs first.NOTE 1 : The above parts for a Sorento hybrid, Optima hybrid, Optima plug-in hybrid, Niro hybrid and Niro plug-in hybrid SULEV vehicles are warranted for 15 years or 150,000 miles, whichever occurs first, with the exception of Pennsylvania and Washington.NOTE 2 :
Specific Hybrid System parts designated by "10/150" are warranted for 10 years or 150,000 miles, whichever occurs first, with the exception of Pennsylvania and Washington.NOTE 3 : Specific emission parts covered up to 5 years or 60,000 miles, whichever occurs first, in Pennsylvania and Washington.NOTE 4 : Parts designated by "8/80" are warranted for 8 years or 80,000 miles, whichever occurs first, in Pennsylvania and Washington.NOTE 5 : Parts designated by "7/70" are warranted for 7 years or 70,000 miles, whichever occurs first, in Pennsylvania and Washington.NOTE 6 : Specific Hybrid System parts designated by "10/100" are warranted for 10 years or 100,000 miles, whichever occurs first, in Pennsylvania and Washington.
* (Pennsylvania and Washington only)
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32Replacement Parts and Accessories Limited Warranty
Warranty Period
• Kia Genuine replacement parts
Kia Genuine replacement parts (except battery)
installed by an Authorized Kia Dealer under
warranty are covered for the greater of (1) the
duration of the New Vehicle Limited Warranty or
(2) the first 12 months from the date of
installation of the Kia Genuine replacement parts
or 12,000 miles.
• Kia Genuine replacement battery
This warranty applies only to Kia Genuine
replacement batteries purchased from an
Authorized Kia Dealer in the United States. Kia
Genuine replacement batteries are covered by a
limited warranty for the period of 36 months
from the date of installation, regardless of
mileage. During the first 12 months of the
warranty period a defective Kia Genuine
replacement battery will be replaced at no charge
for the new battery, labor or installation. If a Kia
Genuine replacement battery fails during the last
24 months of the 36-month warranty period, you
will receive a pro-rated credit toward the
purchase of a new Kia battery. You are
responsible for all diagnostic, labor and
installation charges.
Pro-Ration Chart:
Months Of Use Consumer Portion Warranty Portion
13-16 months 10% 90%
17-20 months 30% 70%
21-23 months 45% 55%
24-26 months 60% 40%
27-30 months 75% 25%
31-33 months 85% 15%
34-36 months 90% 10%
Kia will not reimburse you for any portion of the
cost of a non-Kia replacement battery.
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