KIA OPTIMA 2015 Warranty and Consumer Information Guide

50California Consumer Notice
4REMEDIES YOU MAY SEEK IN BBB AUTO LINE:
In using the BBB AUTO LINE, you may seek repairs, reimbursement for money paid to repair a vehicle or other
expenses incurred as result of a vehicle nonconformity, repurchase or replacement of your vehicle, and
compensation for damages and remedies available under Kia's written warranty or applicable law.
REMEDIES YOU MAY NOT SEEK IN BBB AUTO LINE:
Punitive or multiple damages, attorney's fees, or consequential damages other than as provided in California Civil
Code Section 1794(a) and (b).
5. You are free to reject the decision issued by a BBB AUTO LINE Arbitrator. If you reject the decision, you will be
free to pursue further legal action. The arbitrator's decision and any findings will be admissible in a court action.
If you accept the Arbitrator's decision, Kia will be bound by the decision, and will comply with the decision within a
reasonable time, not to exceed 30 days, after we receive notice of your acceptance of the decision.
6. Please call the BBB AUTO LINE for further details as to your eligibility for this program at (800) 955-5100.

51
Colorado Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle. Should you seek a
replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating court action. BBB
AUTO LINE is a third-party arbitration service administered by the Council of Better Business Bureaus. However, if you
choose to seek other remedies that are not under your state Lemon Law, you need not use BBB AUTO LINE.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated on this page.
In order to be entitled to the presumption of a reasonable number of repair attempts or days out of service under
Colorado Law, you must first:
1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
A notification form has been provided to assist you.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia
Dealer, please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF COLORADO

52Colorado Consumer Notice

Colorado Consumer Notice
53
KIA MOTORS AMERICA, INC. PO Box 52410, Irvine, CA 92619-2410
NOTIFICATION TO MANUFACTURER
Name
Address
(Street) (City) (State) (Zip)
Phone
(Home) (Business)
Vehicle Information
(Model) (Year)
VIN Date of Purchase Mileage
Servicing Dealer
Number or Days Vehicle Has Been Out of Service
Number of Times the Dealer Has Attempted to Repair the Same Condition
Description of Concern
Written notification by certified mail of the nonconformity is required in order for the consumer to obtain
remedies under the Colorado Lemon Law.

54Colorado Consumer Notice

55
Connecticut Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of the Connecticut “Lemon Law” to a replacement or repurchase of the vehicle. To
exercise your Lemon Law rights, you must first report the condition in writing to Kia at the address listed below.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service
administered by the Council of Better Business Bureaus.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
mail, of the problem with your vehicle.
Should you have any concerns or questions regarding your Kia after you have contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF CONNECTICUT

56Delaware Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service administered
by the Council of Better Business Bureaus.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:
1) notify Kia at the address below, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding you Kia after you have contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF DELAWARE

57
District of Columbia Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must resort to the Board of Consumer Claims
Arbitration prior to initiating court action.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service administered
by the Council of Better Business Bureaus.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below or an
authorized Kia dealer of the problem with your vehicle within 18,000 miles of operation or two years following the
original delivery of the vehicle, whichever is earlier.
Should you have any concerns or questions regarding your Kia vehicle after you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS DISTRICT OF COLUMBIA

58District of Columbia Consumer Notice
NOTICE TO PURCHASER
IF, AFTER A REASONABLE NUMBER OF ATTEMPTS, THE
MANUFACTURER, ITS AGENT, OR AUTHORIZED DEALER IS
UNABLE TO REPAIR OR CORRECT ANY NONCONFORMITY,
DEFECT OR CONDITION WHICH RESULTS IN SIGNIFICANT
IMPAIRMENT OF THE MOTOR VEHICLE, THE MANUFACTURER, AT
THE OPTION OF THE CONSUMER, SHALL REPLACE THE MOTOR
VEHICLE WITH A COMPARABLE MOTOR VEHICLE, OR ACCEPT
RETURN OF THE MOTOR VEHICLE FROM THE CONSUMER AND
REFUND THE CONSUMER THE FULL PURCHASE PRICE,
INCLUDING ALL SALES TAX, LICENSE FEES, REGISTRATION FEES,
AND ANY SIMILAR GOVERNMENT CHARGES. IF YOU HAVE ANY
QUESTIONS CONCERNING YOUR RIGHTS, YOU MAY CONTACT
THE DEPARTMENT OF CONSUMER AND REGULATORY AFFAIRS.
Signature of Purchaser
* “Consumer shall be provided a copy of this signed notice for his or her own records."
NOTICE TO CONSUMERS DISTRICT OF COLUMBIA

59
Florida Consumer Notice
If the new motor vehicle you have purchased or leased does not conform to the manufacturer's express warranty, you
may be entitled to a replacement or refund under the Florida Motor Vehicle Warranty Enforcement Act.
To exercise your rights, you first must notify the manufacturer in writing, after three attempts have been made to repair
the same nonconformity, of the need to repair the defect or condition in order to allow Kia a final attempt to cure the
nonconformity. This notice must be sent by registered or express mail to Kia at the address listed below. The Motor
Vehicles Defect Notification form is provided to you in the pamphlet "Consumer Guide to the Florida Lemon law"
found in the glove compartment of your vehicle.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service administered
by the Council of Better Business Bureaus. To initiate arbitration, you must contact BBB AUTO LINE through their
800# provided on Page 42 of this book. Should you seek a repurchase or replacement under your state Lemon Law,
you must use BBB AUTO LINE, prior to initiating court action. However, if you choose to seek other remedies under
any other law, you need not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or
toll-free number indicated below.
Consumer Assistance Center
Kia Motors America, Inc.
P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF FLORIDA