KIA OPTIMA HYBRID 2015 Warranty and Consumer Information Guide

50California Consumer Notice
3. California Civil Code Section 1793.2(d) requires that, if Kia or it\
s representative is unable to repair a new motorvehicle to conform to the vehicle's applicable express warranty after a \
reasonable number of attempts, Kia may be
required to replace or repurchase the vehicle. California Civil Code Sec\
tion 1793.22(b) creates a presumption that
Kia has had a reasonable number of attempts to conform the vehicle to it\
s applicable express warranties if, within 18
months from delivery to the buyer or 18,000 miles on the vehicle's odome\
ter, whichever occurs first, one or more of
the following occurs:
• The same nonconformity [a failure to conform to the written warranty tha\
t substantially impairs the use, value or
safety of the vehicle] results in a condition that is likely to cause de\
ath or serious bodily injury if the vehicle is
driven AND the nonconformity has been subject to repair two or more time\
s by Kia or its agents AND the buyer or
lessee has directly notified KIA of the need for the repair of the nonco\
nformity; OR
• The same nonconformity has been subject to repair 4 or more times by Kia\
or its agents AND the buyer has
notified Kia of the need for the repair of the nonconformity; OR
• The vehicle is out of service by reason of repair of nonconformities by \
Kia or its agents for a cumulative total of
more than 30 calendar days after delivery of the vehicle to the buyer.
Notice as required above must be sent to:
Consumer Assistance Center
Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)

51
California Consumer Notice
4REMEDIES YOU MAY SEEK IN BBB AUTO LINE:
In using the BBB AUTO LINE, you may seek repairs, reimbursement for money paid to repair a v\
ehicle or other
expenses incurred as result of a vehicle nonconformity, repurchase or replacement of your vehicle, and
compensation for damages and remedies available under Kia's written warr\
anty or applicable law.
REMEDIES YOU MAY NOT SEEK IN BBB AUTO LINE:
Punitive or multiple damages, attorney's fees, or consequential damages\
other than as provided in California Civil
Code Section 1794(a) and (b).
5. You are free to reject the decision issued by a BBB AUTO LINE Arbitrator. If you reject the decision, you will be free to pursue further legal action. The arbitrator's decision and any f\
indings will be admissible in a court action.
If you accept the Arbitrator's decision, Kia will be bound by the decisi\
on, and will comply with the decision within a
reasonable time, not to exceed 30 days, after we receive notice of your \
acceptance of the decision.
6. Please call the BBB AUTO LINE for further details as to your eligibility for this program at (\
800) 955-5100.

52Colorado Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle. Should you seek a
replacement or repurchase under the Lemon Law, you must use BBB AUTO LINE prior to initiating court action. BBB
AUTO LINE is a third-party arbitration service administered by the Council \
of Better Business Bureaus. However, if you
choose to seek other remedies that are not under your state Lemon Law, you need not use BBB AUTO LINE.
For additional information about BBB AUTO LINE, review pages 40-44 of this book or contact Kia at the address or\
toll-free number indicated on this page.
In order to be entitled to the presumption of a reasonable number of rep\
air attempts or days out of service under
Colorado Law, you must first:1) notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
A notification form has been provided to assist you.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia
Dealer, please contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF COLORADO

Colorado Consumer Notice
53
KIA MOTORS AMERICA, INC. PO Box 52410, Irvine, CA 92619-2410
NOTIFICATION TO MANUFACTURER
Name
Address(Street) (City) (State) (Zip)
Phone (Home) (Business)
V ehicle Information
(Model)(Year)
VIN Date of PurchaseMileage
Servicing Dealer
Number or Days Vehicle Has Been Out of Service
Number of Times the Dealer Has Attempted to Repair the Same Condition
Description of Concern
W ritten notification by certified mail of the nonconformity is required i\
n order for the consumer to obtain
remedies under the Colorado Lemon Law.

54Colorado Consumer Notice

55
Connecticut Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of the Connecticut “Lemon Law” to a \
replacement or repurchase of the vehicle. To
exercise your Lemon Law rights, you must first report the condition in w\
riting to Kia at the address listed below.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service
administered by the Council of Better Business Bureaus.
For additional information about BBB AUTO LINE, review pages 40-44 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by
mail, of the problem with your vehicle.
Should you have any concerns or questions regarding your Kia after you h\
ave contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF CONNECTICUT

56Delaware Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service administered
by the Council of Better Business Bureaus.
For additional information about BBB AUTO LINE, review pages 40-44 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first:1) notify Kia at the address below, of the problem with your vehicle, and
2) provide Kia an opportunity to repair it.
Should you have any concerns or questions regarding you Kia after you ha\
ve contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF DELAWARE

57
District of Columbia Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle.
Should you seek a replacement or repurchase under the Lemon Law, you must resort to the Board of Consumer Claims
Arbitration prior to initiating court action.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service administered
by the Council of Better Business Bureaus.
For additional information about BBB AUTO LINE, review pages 40-44 of this book or contact Kia at the address or\
toll-free number indicated below.
In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below or an
authorized Kia dealer of the problem with your vehicle within 18,000 mil\
es of operation or two years following the
original delivery of the vehicle, whichever is earlier.
Should you have any concerns or questions regarding your Kia vehicle aft\
er you have contacted your local Kia dealer,
please contact Kia at:
Consumer Assistance CenterKia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS DISTRICT OF COLUMBIA

58District of Columbia Consumer Notice
NOTICE TO PURCHASER
IF, AFTER A REASONABLE NUMBER OF ATTEMPTS, THE
MANUFACTURER, ITS AGENT, OR AUTHORIZED DEALER IS
UNABLE TO REPAIR OR CORRECT ANY NONCONFORMITY,
DEFECT OR CONDITION WHICH RESULTS IN SIGNIFICANT
IMPAIRMENT OF THE MOTOR VEHICLE, THE MANUFACTURER, AT
THE OPTION OF THE CONSUMER, SHALL REPLACE THE MOTOR
VEHICLE WITH A COMPARABLE MOTOR VEHICLE, OR ACCEPT
RETURN OF THE MOTOR VEHICLE FROM THE CONSUMER AND
REFUND THE CONSUMER THE FULL PURCHASE PRICE,
INCLUDING ALL SALES TAX, LICENSE FEES, REGISTRATION FEES,
AND ANY SIMILAR GOVERNMENT CHARGES. IF YOU HAVE ANY
QUESTIONS CONCERNING YOUR RIGHTS, YOU MAY CONTACT
THE DEPARTMENT OF CONSUMER AND REGULATORY AFFAIRS.
Signature of Purchaser
* “Consumer shall be provided a copy of this signed notice for his or\
her own records."
NOTICE TO CONSUMERS DISTRICT OF COLUMBIA

59
Florida Consumer Notice
If the new motor vehicle you have purchased or leased does not conform t\
o the manufacturer's express warranty, you
may be entitled to a replacement or refund under the Florida Motor Vehicle Warranty Enforcement Act.
To exercise your rights, you first must notify the manufacturer in writing,\
after three attempts have been made to repair
the same nonconformity, of the need to repair the defect or condition in order to allow Kia a \
final attempt to cure the
nonconformity. This notice must be sent by registered or express mail to Kia at the a\
ddress listed below. The Motor
V ehicles Defect Notification form is provided to you in the pamphlet "Con\
sumer Guide to the Florida Lemon law"
found in the glove compartment of your vehicle.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a comp\
laint resolution service administered
by the Council of Better Business Bureaus. To initiate arbitration, you must contact BBB AUTO LINE through their
800# provided on page 42 of this book. Should you seek a repurchase or r\
eplacement under your state Lemon Law,
you must use BBB AUTO LINE, prior to initiating court action. However, if you choose to seek other remedies under
any other law, you need not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review pages 40-44 of this book or contact Kia at the address or\
toll-free number indicated below.
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF FLORIDA