emergency KIA OPTIMA HYBRID 2018 Warranty and Consumer Information Guide
[x] Cancel search | Manufacturer: KIA, Model Year: 2018, Model line: OPTIMA HYBRID, Model: KIA OPTIMA HYBRID 2018Pages: 115, PDF Size: 0.8 MB
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California
Emission Control Warranty
Warranty Service
To obtain warranty service, return the vehicle to any
authorized Kia dealer. Service will be performed without
charge for diagnosis, parts and labor. In case of
emergency, see Emergency Service Instructions.
Exclusions
This warranty does not apply to failures caused by abuse,
tampering or lack of maintenance; or to any vehicle on
which the odometer mileage has been altered so that the
vehicle’s actual mileage cannot be determined.
STATEMENT OF OWNER’S RIGHTS AND
OBLIGATIONS
What Is Covered By The Warranty
If a vehicle fails a state Smog Check test during the
coverage period, Kia will repair the vehicle so that it will
pass a state Smog Check retest. The owner should take the
vehicle to any authorized dealer for Warranty repairs and
present a copy of the failed Smog Check test report to the
dealer. If the owner is not notified within 30 days that a
performance warranty claim is not valid then the
manufacture is required to repair the vehicle free of charge. In addition, if a warranted part fails because of a defect,
Kia will repair or replace it at any authorized Kia dealer.
Any other parts damaged by the failure of a warranted
part will also be repaired or replaced. The repair and/or
replacement will be made at no charge to the owner for
parts, labor and diagnosis. For emergency situations, see
the instructions under Emergency Service.
How Long Does The Warranty Last
The warranty shall apply for 3 years or 50,000 miles,
whichever occurs first, except that those parts listed on
the warranted parts list are covered for 7 years or 70,000
miles, whichever first occurs, for 2018 SULEV (Super
Ultra Low Emission Vehicle) vehicle certified as Partial
Zero-Emission Vehicle(PZEV) only, all parts covered
under the PERFORMANCE WARRANTY and the
DEFECT WARRANTY, which are listed in this warranty
booklet on the Emission Warranty Parts List, are
warranted for 15 years or 150,000 miles, whichever
occurs first. Where parts are scheduled for replacement as
required maintenance, the warranty shall apply until the
first scheduled maintenance point listed in the Owner’s
Manual. This warranty begins on the date the vehicle is
delivered to the original purchaser or on the date the
vehicle is first placed in service, whichever occurs first.
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Emission Control Warranty28
What The Owner Must Do
It is your responsibility to perform the required
maintenance and use the vehicle in accordance with
Kia’s written instructions. Warranty coverage will not be
denied solely because there is no record of maintenance.
However, failures caused by lack of required
maintenance are not covered by the warranty. To avoid
questions as to whether the vehicle maintenance has
been performed, Kia urges that you retain all receipts
and/or maintenance records indicating that service has
been performed on the vehicle and these documents
should be transferred to any subsequent owner of the
vehicle.
Service
MAINTENANCE SERVICE CAN BE PERFORMED
BY ANY QUALIFIED SERVICE OUTLET OR BY
THE OWNER. HOWEVER, EXCEPT IN AN
EMERGENCY SITUATION (SEE EMERGENCY
SERVICE), WARRANTY SERVICE MUST BE
PERFORMED BY AN AUTHORIZED KIA DEALER.
Parts
IT IS RECOMMENDED THAT ANY REPLACEMENT
PARTS USED FOR MAINTENANCE OR FOR THE
REPAIR OF EMISSIONS CONTROL SYSTEMS BE
NEW, KIA GENUINE PARTS. However, the warranty
obligations are not dependent upon the use of any
particular brand of replacement parts. The owner may
elect to use non-Kia parts for maintenance purposes. Use
of replacement parts which are not of equivalent quality
may impair the effectiveness of emissions control
systems.
What Is Not Covered By Emission Warranty
Malfunctions in any part caused by misuse, alteration,
tampering, disconnection or improper or inadequate
maintenance.
Damage to catalytic converter due to use of leaded
gasoline.
Damage resulting from fire, accident, negligence, act of
God or other events beyond the control of Kia.
Maintenance replacement parts (such as spark plugs)
beyond the first scheduled replacement point.
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California
Emission Control Warranty
Incidental or consequential damages such as loss of use
of the vehicle, loss of time, inconvenience, expense for
gasoline, telephone, travel or lodging.
Any vehicle on which the odometer mileage has been
altered so that actual vehicle mileage cannot readily be
determined. (When the Owner replaces the speedometer
or has it replaced by a repair facility, then the
“Speedometer Replacement Record” on the inside front
cover must be filled in by an Authorized Kia Dealer.)
Loss or damage to personal property, loss of revenue,
commercial loss or other matter not specifically
included.
Damage resulting from the use of a non-Kia part.
Emergency Service
If emergency Emission Control System Warranty service
is required and the owner is unable to readily locate an
authorized Kia dealer or if a warranted part is not
available within 30 days, then, repairs may be performed
at any available service establishment, or by the owner,
using any replacement part. Kia will reimburse the
owner for the owner’s expenses including diagnosticcharges for such emergency repair or replacement at
Kia’s suggested retail price for all warranted parts
replaced and labor charges based on Kia’s recommended
time allowance for the warranty repair and the
geographically appropriate hourly labor rate. Replaced
parts and copies of paid original receipts must be
available for presentation to Kia as a condition of
reimbursement for these emergency repairs. In addition,
the owner must provide Kia a detailed description
indicating why the situation was considered an
emergency and why an authorized Kia dealer was not
available. Additional information may be obtained by
calling 1-800-333-4Kia. A repair not being complete
within 30 days constitutes an emergency.
ATTACHED IS A LIST OF COMPONENTS
WARRANTED AGAINST DEFECTS IN MATERIAL
AND WORKMANSHIP FOR 7 YEARS OR 70,000
MILES ON VEHICLES/ENGINES AS NOTED.