fuel KIA SORENTO HYBRID 2021 Features and Functions Guide

*IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER30SORENTO HYBRID FEATURES & FUNCTIONS GUIDE
Bluetooth® Wireless Technology†5,23
For more information, refer to the Car Infotainment System Quick Reference Guide or the Owner’s Manual. For Bluetooth® Wireless Technology FAQs, go to www.kia.com, or call Consumer Information for Bluetooth® Technology at (800) 333-4KIA. Refer to your Owner’s Manual for more specific Bluetooth® Wireless Technology phone pairing and operation instructions.
A Talk button: Press to activate voice recognition/bring up menus/place calls
with minimal voice command prompts from the system. Press and hold to
exit voice recognition
UVO link with Navigation system* – When enrolled with a UVO link
subscription, press this button to activate the UVO Voice Assist to use
navigation guidance and search destinations
B Volume button: Press up/down to raise/lower speaker volume
Mute button: Press to mute the microphone during a call
C Receive/Place Call button: Press to place/answer calls. If no phone is
paired, press the button to pair a phone
D End Call button: Press to end a call, reject an incoming call or cancel a
function
Your vehicle’s steering wheel buttons may differ from those in the illustrations.
Driving while distracted is dangerous and should be avoided. Drivers should remain attentive to driving and always exercise caution when using the steering-wheel-mounted controls while driving.
MODE MODE
MODE
MODE MODE
OK
CRUISE
Smart Cruise Control
OK
Cruise Control
OK
CRUISE
Bluetooth Eco
OK
CRUISE
L FA
OK
CRUISE
User Settings
Trip Modes
Fuel Econ
OK
CRUISE
HDA
MODE
OK
CRUISE
Audio LV DA MSLA - ISLA
MODE
OK
MODE CRUISE
CRUISE
During the pairing process, be sure to accept the connection requests on the phone for phone book download and to allow acceptance of all future Bluetooth® connection requests
QUICK TIP
•When using the voice command feature, wait for the system BEEP before speaking the command
•
Phone book transfer upload time varies by phone model and with number of phone book entries
•Because of differences in phone quality, service providers and Bluetooth® Wireless Technology chip programming, functionality may differ from one phone to another
•The system may register or pair multiple Bluetooth® devices. See the Car Multimedia System User’s Manual for more information on setup and limitations
QUICK TIPS
(Controls on left side of Steering Wheel)
A
B
CD
REMINDER: Bluetooth® Wireless Technology audio and calling functions are supported when connected to a Bluetooth® enabled device
Pairing a Phone
For instructions on how to pair a phone, refer to the Car Multimedia
System User’s Manual or your vehicle’s Quick Start Guide.
How to Place a Call
When using the voice command feature, wait for the system BEEP before
speaking the command.
There are two options for placing a call:
•Option 1: Press the Receive/Place Call button C (displays the phone
screen with call history)
•Option 2: Press the Talk button* A. Then say the command “Call
{name}” or “Dial {number}”, followed by contact name or number
AUDIO SYSTEMS
AUDIOSYSTEMS

ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER31
Voice Recognition* and Phone Contact Tips
The system may have difficulty understanding some accents or
uncommon names. Improve the performance by making a few
simple changes to your phone contacts, listed below. To help
optimize the Bluetooth® Wireless Technology Voice Recognition
system, see other tips and reminders under Quick Tips.
•Use full names (first and last names) vs. short or single-
syllable names (“John Smith” vs. “Dad,” “Smith Residence”
vs. “Home”)
•Avoid using special characters, emojis or hyphenated names
(@, &, #, /, -, *, +, etc.)
•Avoid using acronyms (“In Case of Emergency” vs. “ICE”) or
words with all capital letters
•Spell words completely, no abbreviations (“Doctor Smith”
vs. “Dr. Smith”)
Bluetooth® Wireless Technology†5,23 (continued)

•Bluetooth® Music Streaming – If the Bluetooth® music is inaudible or too low, you may need to turn up the volume on the connected phone
•When placing a call, speak in a natural, moderate tone, with clear pronunciation. The system may have trouble recognizing commands if you speak too softly or too loudly
•Always wait for the beep before speaking any commands
•Close windows and sunroof and turn off A /C – Open windows, sunroof, weather (wind/rain), or an A /C fan operating at higher speeds can interfere with Voice Recognition
•Press the talk button and say “Help” to get a list of available commands
•The system may register or pair multiple Bluetooth® devices. See the Car Infotainment System Quick Reference Guide for more information on setup and limitations.
QUICK TIPS
(Controls on left side of Steering Wheel)
AUDIO SYSTEMS
Audio Controls†2 3
A Audio MODE button: Press to cycle through FM/AM/SiriusXM®* /Media modes. Press and
hold to turn system on/off (Standard Audio Systems only)
B Seek/Preset buttons: FM/AM/SiriusXM® Modes: Press to advance through Preset Stations.
Press and hold to auto seek
Media Modes: Press up/down to move track up/down. Press and hold to fast forward/rewind
(except for Bluetooth® Audio)
C Volume button: Press up/down to raise/lower volume
Mute button: Press to mute all audio (Media pauses in some Media modes when pressed)
MODE MODE
MODE
MODE MODE
OK
CRUISE
Smart Cruise Control
OK
Cruise Control
OK
CRUISE
BluetoothEco
OK
CRUISE
L FA
OK
CRUISE
User Settings
Trip Modes
Fuel Econ
OK
CRUISE
HDA
MODE
OK
CRUISE
Audio LV DA MSLA - ISLA
MODE
OK
MODE CRUISE
CRUISE
A
BC
For other audio system information, refer to pages 32-37.
For more information, refer to the Owner’s Manual or the Car Infotainment System Quick Reference Guide.
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
Voice Recognition Tips Video
AUDIOSYSTEMS

*IF EQUIPPED 44SORENTO HYBRID FEATURES & FUNCTIONS GUIDE
CENTER PANEL
When you select AWD Lock mode by pressing
the AWD LOCK button A, the AWD LOCK mode
increases the drive power when driving on wet
pavement, snow covered roads and/or off-road.
•This mode is used for climbing or descending
sharp grades, off-road driving, driving on
sandy and muddy roads, etc., to improve
traction
•This mode automatically shifts back to
AWD AUTO mode at speed above 19 mph.
If the vehicle decelerates to speeds below
approximate 25 mph, however, the transfer
mode is shifted into AWD LOCK mode again
When the AWD LOCK mode is deactivated, a
shock may be felt as the drive power is delivered
entirely to the front wheels. This shock is not a
mechanical failure.
AWD (All-Wheel Drive) Lock*Idle, Stop & Go (ISG) System
The ISG system is designed to reduce fuel
consumption by automatically shutting down
the engine when the vehicle is at a standstill.
When the ISG system is ON and the vehicle
is at a standstill, the engine will stop, and the
green AUTO STOP indicator B on the
instrument cluster will illuminate.
The engine will restart when the brake pedal
is released or the shift lever is moved from
D (Drive) to the R (Reverse) position or to
Manual Shift mode. When engine restarts,
the green AUTO STOP indicator on the
instrument cluster will turn off.
To deactivate the ISG System, press the
ISG OFF button C. If you press again, the
system will be activated.
REMINDERS:
•
ISG is active by default at vehicle startup. When ignition is cycled, ISG will turn ON again
•
Under certain conditions, the engine will restart automatically even if the brake pedal is still depressed
•
If the AUTO STOP indicator is continuously blinking yellow and the ISG button LED is on, please contact an authorized Kia dealer

•If the AUTO STOP indicator A is solid yellow, the system is functional, but just has not met all its enabling criteria to activate ISG at that time.
•
The ISG system is disabled when:
•A seat belt is unfastened
•The hood or a door is opened
•Battery condition is poor
•
The front or rear defroster is turned on
•
Engine coolant temperature is low
•
The outside ambient temperature is too low/high
•
Emission control devices activate
•
The vehicle is on a steep slope
QUICK TIPS
Images are for illustrative purposes only and may not reflect actual feature or operation.
Refer to section 5 in the Owner’s Manual for more information.
(Button on center console below gear shift)
(LCD instrument panel Type B)
(Button on center console below gear shift)
SPORT
SMART
LOCK
ECOCOMFORT
P
R
N D
SHIFT
LOCK
RELEASE
SNOW
OFF
•
•
•
•
+
•
–
OFF
EPB
AUTO
0 6
CH
１ 5
2
D
4
3x１
000 rpm
E F
MPH
km/h0 １60
20
１40
40
１20
60
１00
80
20
40 60
200
2 40
2 80
300
80
１80
１
00 １60
１
20 １40
0
１ 7
8
26
3 45
E
F CH
１60
20
１40
40
１20
60
１00
80
MPH
526mi miF°25.7MPG
x１ 000 rpm
SPORT
SMARTLOCK
ECOCOMFORT
P
R
N D
SHIFT
LOCK
RELEASE
SNOW
OFF
•
•
•
•
+
•
–
OFF
B
A
See section 5 in the Owner’s Manual for more information.
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
ISG (Idle, Stop & Go) System Video
CENTER PANEL

ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED59
Fuel Cap / Malfunction Indicator
(Check Engine Light)
Tighten for ONE CLICK to prevent the Malfunction
Indicator from illuminating.
REMINDERS:
• The Fuel Filler Door Release button is located on the driver’s button panel, left of the Steering Wheel
• Ensure the engine is OFF, the driver’s door is unlocked, and push the fuel door at the 3 o’clock position C
• It is normal operation when tightening to hear one click, and then when Fuel Cap is released, it clicks back
Hood Release Lever and Latch
(Lever located near floor below Driver’s Panel) (Latch located inside hood)
AB
Closing the Hood:
Lower the Hood about halfway and then press down to securely
lock in place.
Opening the Hood:
1. Pull the Hood Release Lever A to unlatch the Hood
2. In the front of the vehicle, lift the Hood slightly, push the secondary
Latch B to the left inside of the Hood’s center and lift the Hood
3. It will open by itself after it has been raised about half way
REMINDER: Open the Hood only after turning the engine off, on a flat surface, with the gear shift in P (Park) position and setting the parking brake.
C
Images are for illustrative purposes only and may not reflect actual feature or operation.
See section 4 in the Owner’s Manual for more information.
See section 4 in the Owner’s Manual for more information.
Images are for illustrative purposes only and may not reflect actual feature or operation.
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
One-Click Fuel Cap Video
OTHER KEY FEATURES
OTHER KEY FEATURES

KEY FEATURE WALKTHROUGHDURING DELIVERY Multimedia USB Ports, Power Outlets* Blind-Spot Collision Avoidance-Assist (BCA)* Clock Setup Engine Start/Stop Button HomeLink
® with Auto-Dimming Rearview Mirror
Lane Keeping Assist (LK A)* Passenger Airbag Off Indicator
Panoramic Sunroof Operation* Rear View Monitor (RVM) Seat Warmers* Smart Key Sunvisor Tire Pressure Monitoring System (TPMS)
*if equipped
Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff and explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-up Smart Cruise Control with

Stop & Go*

Demonstrate operation
MODE
MODE MODE
MODE
MODE
OK
CRUISE
Smart Cruise Control
OK
Cruise Control
OK
CRUISE
Bluetooth Eco
OK
CRUISE
L FA
OK
CRUISE
User Settings
Trip Modes
Fuel Econ
OK
CRUISE
HDA
MODE
OK
CRUISE
Audio LV DA MSLA - ISLA
MODE
OK
MODE
CRUISECRUISE
MODE
MODE MODE
MODE
MODE
OK
CRUISE
Smart Cruise Control
OK
Cruise Control
OK
CRUISE
BluetoothEco
OK
CRUISE
L FA
OK
CRUISE
User Settings
Trip Modes
Fuel Econ
OK
CRUISE
HDA
MODE
OK
CRUISE
Audio LV DA MSLA - ISLA
MODE
OK
MODE
CRUISECRUISE
Bluetooth
® Wireless Technology

Demonstrate operation
Sales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
Standard Audio System* Standard Audio System - Value

with UVO link* For further operational information, refer

to the Car Infotainment System Quick

Reference Guide.
UVO link with Navigation* For further operational information, refer

to the Car Infotainment System Quick

Reference Guide. Kia Access with UVO link App Download Kia Access with UVO link App Features Guide
Android Auto
™ / Apple CarPlay
®
Setup* UVO link Activation /

UVO Assistance*

For further UVO operations, refer to the

Car Infotainment System Quick Reference Guide.
SORENTO HYBRID
CUSTOMER DELIVERY CHECKLIST
MEDIARADIO
TRACK
>SETUP< SEEK
POWERPUSH
VOL ENTER
TUNE
FILE
SETUP
N AV
MAP
MEDIA SEEK
RADIO
TRACK
POWERPUSH
VOL ENTER
TUNE
FILE

A . See the Owner’s Manual for complete maintenance schedule. These are approximate estimated intervals. Refer to vehicle mileage for maintenance item schedule. B. And, if necessary, adjust, correct, clean or replace.C. If TOP TIER detergent gasoline is not available, one bottle of additive is recommended. Additives are available from your authorized Kia dealer along with information on how to use them. Do not mix other additives.D. Both the fuel filter & fuel tank air filter are generally considered to be maintenance free, depending on fuel quality being used. However, periodic inspection is recommended. If your vehicle is having issues like fuel flow restriction, power surging, loss of power, difficulty starting, etc., replace the fuel filter immediately and consult an authorized Kia dealer for service.
E. Transfer case oil and rear differential oil should be changed anytime they have been submerged in water.F. Inspect for excessive tappet noise and/or engine vibration and adjust if necessary.G. The drive belt should be replaced when cracks occur or tension is reduced excessively.See your Owner’s Manual for more details and complete maintenance information, including severe maintenance schedule. Warranty may be voided if maintenance schedule is not followed.© 2020 Kia Motors America, Inc. All rights reserved.Consumer - Roadside Assistance†17: 1-800-333-4KIA (4542) Part Number: MQHEV210-PS-004
Check your Maintenance Schedule or schedule an appointment with a dealer using your UVO link account by logging into your Kia Access with UVO link App or your account on https://owners.Kia.com ( Vehicles equipped with UVO link only – See page 34 for setup information)
QUICK TIP
‡ If equipped.
De livery FirstThe priority that delivers more SORENTO HYBRID NORMAL MAINTENANCE SCHEDULE TURBO P=Perform • R=Replace • I=InspectB
(up to 60,000 miles)A MAINTENANCE INTERVALS (MILES)
MAINTENANCE ITEMS6,00012,00018,00024,00030,00036,00042,00048,00054,00060,000
Add fuel additiveCPPPPPPPPPP
Rotate tiresPPPPPPPPPP
Engine Oil & Oil FilterRRRRRRRRRR
Battery conditionIIIIIIIIII
Brake lines, hoses and connectionsIIIIIIIIII
Brake discs and padsIIIIIIIIII
Vacuum hoseIIIIIIIIII
Steering gear rack, linkage & bootsIIIIIIIIII
Driveshaft and bootsIIIIIIIIII
Suspension mounting jointsIIIIIIIIII
Air conditioner compressor/refrigerantIIIIIIIIII
Exhaust systemIIIIIIIIII
Intercooler, in/out hose, air intake hose (Every 4,800 miles)IIIIIIIIII
Air cleaner filterIIIRIIIRII
Brake fluidIIIIIIIIII
Climate control air filterRRRRR
Propeller Shaft (AWD)IIIII
Parking brakeIIIII
Fuel tank air filter/fuel tank, vapor hose and cap ‡ DIIIII
Cooling SystemIIIIIII
Fuel lines, hoses and connectionsII
Dual clutch transmission fluidI
Rear Differential / Transfer case oil (AWD) (Every 36,000 miles)EI
Spark Plugs (Every 42,000 miles)R
Valve clearanceFI
Drive belts (First 60,000 miles, then every 15,000 miles)GI