set KIA SOUL 2023 Quick Reference Guide

11-2
Solutions
Before reporting a malfunctioning system, refer to the following table and see if you can
identify and fix the problem. If the problem persists or you are unable to locate your specific
need, contact your place of purchase or dealer.
Sound and display
SymptomPossible causeSolution
A blank screen
appears and sound
is not audible. The system is turned
off.

Check that the start switch is in "ACC" or
"ON."
Press the Power button on the control
panel to turn on the system.
Sound volume is too
low. Use the Volume knob on the control panel to
adjust the volume.
Sound is muted. Press the Mute button on the steering wheel
to unmute.
Sound is audible
from only one side
of the speakers. Sound is
imbalanced.
On the All Menus screen, navigate to Setup
>
Sound and use the settings menu to
adjust the sound balance.
The sound is cut off
or noise is heard. Vibration occurs in
the system.When the system vibrates, the sound may
be cut off or noise may occur. This is not a
system failure. The system is restored as
soon as the vibration stops.

11-3
SymptomPossible causeSolution
The image quality is
poor. Screen adjustment
is required.On the All Menus screen, navigate to Setup
>
Display and use the settings menu to
adjust the display settings.
Vibration occurs in
the system. The images may get distorted when vibration
occurs in the system. This is not a system
failure. The system is restored as soon as the
vibration stops.
The display is aged
or the system
performance is
degraded. If the problem persists, contact your place of
purchase or dealer.
Small red, blue,
and green dots
are shown on the
screen. LCD has very high-density pixels. For this
reason, there may be dead pixels (that are
always off) or lit pixels (that are always on)
within 0.01 percent of the total pixels.

11-5
Bluetooth connection
SymptomPossible causeSolution
The system is
not detected by a
Bluetooth device. Registration mode
needs to be run.
On the All Menus screen, navigate to Setup
>
Device Connections, run the device
registration mode and then perform search
again from the device.
> See " Connecting a
Bluetooth device."
The Bluetooth
device is not
connected. The Bluetooth
function should be
activated.Activate the Bluetooth function on the
Bluetooth device to connect.
Any error occurs
while using the
Bluetooth function.
 Turn the Bluetooth function OFF / ON on
the Bluetooth device and then connect
the device again.
Turn the Bluetooth device off and on and
then connect the device again.
Remove the battery from the Bluetooth
device and attach it back, turn on the
device, and then connect the device
again.
Delete the system and Bluetooth device
from the registration lists respectively,
and then connect the device again.

11-6
Phone projection
SymptomPossible causeSolution
The phone
projection function
is not performed
when a smartphone
is connected using a
USB cable. Phone projection is
not supported.
Visit the website to check whether your
smartphone supports the phone projection.

Android Auto: https://support.google.
com/androidauto
Apple CarPlay: http://www.apple.com/
ios/carplay
The function is
inactive.
 On the All Menus screen, navigate to
Setup
>
Device Connections and
activate the connection function from the
Phone Projection Settings menu.
 Make sure that the phone projection is
not disabled in the App settings or block-
out settings on your smartphone.
Smartphone is
encountered with
poor operation or
malfunction.
 Check that the smartphone battery level
is not too low. Recognition may not work
properly when the battery level is too
low.
The phone projection may not work
properly when the signal strength is
weak.
When the smartphone is locked, first
unlock it.
Initialize the smartphone and connect
the device again.
A black screen
appears when the
phone projection is
activated or in use. The smartphone
malfunctions.

Remove the USB cable from the
smartphone and connect the device
again.
Initialize the smartphone and connect
the device again.

11-7
System operation
SymptomPossible causeSolution
The previous media
mode does not
appear when the
system is turned off
and on. It is encountered
with poor media
connection or
playback error.
When the media source is not connected or
played normally, the previous mode appears.
Connect the media source again or play it
again.
The system slows
down or does not
operate at all. An internal error
occurs in the
system.

Restart the system by pressing the reset
button with a sharp object such as pen
or clip.
If the problem persists, contact your
place of purchase or dealer.
The system is not
turned on. Fuse-related issues

Visit an auto service shop and replace
the fuse with a new one of appropriate
capacity.
If the problem persists, contact your
place of purchase or dealer.

11-12
FAQ
Navigation
QHow can I update the map?
AYou can download the latest map data to a USB device and use the device to update
the map.
> See Navigation Update site, "How to Update the Map and Software for your
Infotainment System," " Wireless update (if equipped)."
QGuidance is made by bypassing the route or the speed camera alerts are late.
ASelect another route after setting the route options. On the map screen, press
>
Route >
Route Options to change the settings and resume navigation.
> See " Changing the route search option."
When the system is not updated, update the software and map and then perform
search again.
> See Navigation Update site, "How to Update the Map and Software for your
Infotainment System," " Wireless update (if equipped)."
Bluetooth
QWhich functions can I use via Bluetooth?
AYou can use the hands-free call function with a mobile phone connected. You can also
play music after connecting an audio device such as MP3 player or mobile phone.
> See "Making a call via Bluetooth," "Playing music via Bluetooth."
QHow can I register a Bluetooth device?
AOn the All Menus screen, press Setup >
Device Connections >
Device
Connections >
Add New. From the Bluetooth device to be connected, search for
the vehicle system and register it. Use the Bluetooth device to enter or approve the
authentication number displayed on the system. Then the device is added to the
list of Bluetooth devices in the system and automatically connected to the system.
> See " Connecting a Bluetooth device."

11-13
QI bought a new mobile phone and want to replace my old phone with the new one to
connect the system. How can I register the new phone to the system?
AAn additional device can be registered in the same way as in registration of a new
device. You can register up to 6 devices in the list of Bluetooth devices. To delete
a previously registered device, press Delete Device(s) from the list of Bluetooth
devices, select the device to delete, and then press Delete.
> See "Deleting a registered
device."
QHow can I access the list of contacts while using a Bluetooth phone?
AApprove access to the contacts when connecting your mobile phone to the syste\
m
via Bluetooth. The list of contacts on the phone is downloaded to the system. To see
the downloaded list of contacts, press the Call button on the steering wheel and
press
on the call screen. You can search for a contact and make a call to the
contact, or add the contact to the favorites. > See " Dialing from the contacts."
Broadcast reception
QI turned on the radio while driving but I heard no sound but noise.
ADepending on the location, obstacles may cause reception to deteriorate.
Radio reception rate may also drop when an on-glass antenna is mounted on the
rear window and the window is tinted with metallic window films.
Self-inspection method upon failure
QThe system does not operate properly. What shall I do?
AInspect the system after referring to Troubleshooting Guide. > See "Solutions."
When the system failure persists after inspection, press and hold the Reset button to
reset the system.
If the problem persists, contact your place of purchase or dealer.

11-19
Important information
Before using your system, read and follow all instructions and safety information provided in
this user's guide ("User's Manual"). Not following precautions found in this guide can lead to
an accident or other serious consequences.
Keep this guide in your vehicle
When kept in the vehicle, this guide will be a ready reference for you and other users
unfamiliar with the system. Ensure that before using the system for the first time, all persons
have access to this guide and read its instructions and safety information carefully.
Warning
Operating certain parts of this system while driving can distract your attention away from the
road, and possibly cause an accident or other serious consequences. Do not change system
settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe
and legal manner before attempting these operations. This is important since setting up or
changing some functions as you drive may distract your attention away from the road and
removing your hands from the steering wheel may cause you to lose control of the vehicle.
General operation
Voice command control
Features within the system may be executed using only voice commands. Using voice
commands while driving allows you to operate the system without removing your hands
from the steering wheel.
Prolonged views of screen
Do not access any function requiring a prolonged view of the screen while you are driving.
Pull over in a safe and legal manner before attempting to access a function of the system
requiring prolonged attention. Even short views of the screen may be hazardous if your
attention has been diverted away from your driving.
Volume setting
Do not raise the volume excessively. Keep the volume at a level where you can still hear
outside traffic and emergency signals while driving. Driving while unable to hear these
sounds could cause an accident.

11-20
Navigation features
Navigation features included in the system are intended to provide detailed instructions to
get you to a desired destination. Ensure that all persons using this system carefully read and
follow all instructions on safety information.
Distraction hazard
Some navigation features may require manual (non-verbal) setup. Attempting to perform
such setup or inputting data while driving can seriously distract your attention and could
cause an accident. Stop the vehicle in a safe and legal manner before attempting these
operations.
Let your judgment prevail
Any navigation features are provided only as an aid. Make your driving decisions based on
your observations of local conditions and existing traffic regulations. Any such feature is not
a substitute for your personal judgment. Any route suggestions made by this system should
never replace any local traffic regulations or your personal judgment or knowledge of safe
driving practices.
Route safety
Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver,
if you would be placed in an unsafe situation, or if you would be directed into an area that
you consider unsafe. The driver is ultimately responsible for the safe operation of the vehicle
and must evaluate whether it is safe to follow the suggested directions.
Potential map inaccuracy
Maps used by this system may be inaccurate because of changes in roads, traffic controls
or driving conditions. Always use good judgment and common sense when following the
suggested routes.
Emergency services
Do not rely on any navigation features included in the system to direct you to emergency
services. Ask local authorities or an emergency services operator for these locations. Not all
emergency services such as police, fire stations, hospitals and clinics are contained in the
map database for navigation features.
Use of speech recognition functions
Speech recognition software is inherently a statistical process which is subject to errors. It is
your responsibility to monitor any speech recognition functions included in the system and
address any errors.

11-21
Control panel
Custom button 1-3
MAP button 1-2
MEDIA button 1-2
NAV button 1-2
POWER button/VOLUME knob 1-2
RADIO button 1-2
Search knob 1-3
SEEK/TRACK button 1-3
SETUP button 1-3
System Reset button 1-3
Steering wheel remote control
Call button 1-4,
1-5
Custom button 1-5
End Call button 1-4, 1-5
MODE button 1-4
Move lever/button 1-4
Voice Recognition button 1-4
Volume lever/Mute button 1-4
Contacts list 6-10
Control panel 1-2
D
Deleting a location 5-26
Destination search 5-3
Driving assistance screen 2-9
Driving Information 2-27
E
Editing a location 5-26
Editing a route 5-16
EV charging stations 5-29
Index
A
Advanced system settings 9-41
Android devices
Android Auto 2-5
Apple devices Apple CarPlay 2-7
B
Battery warning 1-7
BluetoothBluetooth phone
Answering a call 6-15
Call 6-6
Contacts list 6-10
Dial pad 6-12
Favorites settings 6-8
Options during a call 6-16
Recent calls list 6-6
Switching to another call 6-17
Text message 6-17
Specifications 11-16
Bluetooth connection Adding a device 6-2
Deleting a device 6-5
Device connection 6-4
Disconnecting a device 6-5
C
ClimateClimate settings 9-9, 9-27
Climate control function 2-14
Component names and functions