mileage KIA SOUL EV 2018 Warranty and Consumer Information Guide

33
California Consumer Notice
Note. You are required to use BBB AUTO LINE before asserting in court any rights or remedies conferred by
California Civil Code Section 1793.22. You are also required to use BBB AUTO LINE before exercising rights or
seeking remedies created by Title I of the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to
seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22 or Title I of the
Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required.
1.Kia participates in BBB AUTO LINE, a mediation/arbitration program administered by the Council of Better
Business Bureaus (33033 Wilson Blvd. Suite 600, Arlington, VA 22201) through local Better Business Bureaus.
BBB AUTO LINE and Kia have been certified by the Arbitraiton Certification Program of the California
Department of Consumer Affairs.
If you have a problem arising under a Kia’s written new vehicle warranty, we encourage you to bring it to our
attention. If we are unable to resolve it, you may file a claim with BBB AUTO LINE. Claims arising under a Kia’s
written new vehicle limited warranty must be filed with the BBB within six (6) months after the expiration of the
warranty.
To file a claim with BBB Auto Line, call 1-800-955-5100. Your call will be automatically directed to the appropriate
BBB AUTO LINE office in California. There is no charge for this call.
2. In order to file a claim with BBB AUTO LINE, you will have to provide your name and address, the brand name
and Vehicle Identification Number (VIN) of your vehicle, and a statement of the nature of your problem or
complaint. You will also be asked to provide the approximate date of your acquisition of the vehicle, the vehicle’s
current mileage, the approximate date and mileage at the time your problem was first brought to the attention of Kia
or one of our dealers, and a statement of the relief you are seeking.
BBB staff may try to help resolve your dispute through mediation. If mediation is not successful, or if you do not
wish to participate in mediation, eligible consumers may present their case to an arbitrator at an informal hearing.
The arbitrator’s decision should ordinarily be issued 40 days from the time your complaint is filed (47 days if you
did not first contact Kia about your problem), or a delay of up to 30 days if the arbitrator requests an
inspection/report by an impartial technical expert or further investigation and report by BBB AUTO LINE.
NOTICE TO CONSUMERS STATE OF CALIFORNIA

37
Colorado Consumer Notice
KIA MOTORS AMERICA, INC. PO Box 52410, Irvine, CA 92619-2410
NOTIFICATION TO MANUFACTURER
Name
Address
(Street) (City) (State) (Zip)
Phone
(Home) (Business)
Vehicle Information
(Model) (Year)
VIN Date of Purchase Mileage
Servicing Dealer
Number or Days Vehicle Has Been Out of Service
Number of Times the Dealer Has Attempted to Repair the Same Condition
Description of Concern
Written notification of the nonconformity to Kia Motors America, Inc., by certified mail at the address above is
required in order for the consumer to obtain remedies under the Colorado Lemon Law.

72New York Consumer Notice
(1)IN ADDITION TO ANY WARRANTIES OFFERED BY THE MANUFACTURER, YOUR NEW CAR, IF
PURCHASED AND REGISTERED IN NEW YORK STATE, IS WARRANTED AGAINST ALL MATERIAL
DEFECTS FOR EIGHTEEN THOUSAND MILES OR TWO YEARS, WHICHEVER COMES FIRST.
(2) YOU MUST REPORT ANY PROBLEMS TO THE MANUFACTURER, ITS AGENT, OR AUTHORIZED
DEALER.
(3) UPON NOTIFICATION, THE PROBLEM MUST BE CORRECTED FREE OF CHARGE.
(4) IF THE SAME PROBLEM CANNOT BE REPAIRED AFTER FOUR OR MORE ATTEMPTS; OR IF YOUR CAR
IS OUT OF SERVICE TO REPAIR A PROBLEM FOR A TOTAL OF THIRTY DAYS DURING THE WARRANTY
PERIOD; OR IF THE MANUFACTURER OR ITS AGENT REFUSES TO REPAIR A SUBSTANTIAL DEFECT
OR CONDITION WITHIN TWENTY DAYS OF RECEIPT OF NOTICE SENT BY YOU TO THE
MANUFACTURER BY CERTIFIED MAIL, RETURN RECEIPT REQUESTED; THEN YOU MAY BE ENTITLED
TO EITHER A COMPARABLE CAR OR A REFUND OF YOUR PURCHASE PRICE, PLUS LICENSE AND
REGISTRATION FEES, MINUS A MILEAGE ALLOWANCE ONLY IF THE VEHICLE HAS BEEN DRIVEN
MORE THAN 12,000 MILES.
(5) A MANUFACTURER MAY DENY LIABILITY IF THE PROBLEM IS CAUSED BY ABUSE, NEGLECT, OR
UNAUTHORIZED MODIFICATIONS OF THE CAR.
(6) A MANUFACTURER MAY REFUSE TO EXCHANGE A COMPARABLE CAR OR REFUND YOUR PURCHASE
PRICE IF THE PROBLEM DOES NOT SUBSTANTIALLY IMPAIR THE VALUE OF YOUR CAR.
(7) IF A MANUFACTURER HAS ESTABLISHED AN ARBITRATION PROCEDURE, THE MANUFACTURER MAY
REFUSE TO EXCHANGE A COMPARABLE CAR OR REFUND YOUR PURCHASE PRICE UNTIL YOU FIRST
RESORT TO THE PROCEDURE.
(8) IF THE MANUFACTURER DOES NOT HAVE AN ARBITRATION PROCEDURE, YOU MAY RESORT TO ANY
REMEDY BY LAW AND MAY BE ENTITLED TO YOUR ATTORNEY’S FEES IF YOU PREVAIL.
(9) NO CONTRACT OR AGREEMENT CAN VOID ANY OF THESE RIGHTS.
NOTICE TO CONSUMERS STATE OF NEW YORK
NEW CAR LEMON LAW BILL OF RIGHTS

Circle One
Miss Ms. Mrs. Mr.
Owner's Name
Address
City State Zip Code
Telephone Number Consumer Email
Salesperson's Name
Dealer's Name
Address
City State Zip Code
Dealer Code Date of Retail Delivery or First Use
Vehicle Identification Number
Speedometer Replacement Record
The speedometer in this vehicle was replaced on
with miles.
Dealer Name
Dealer Signature
To determine true vehicle mileage, the mileage noted here should be added to the current mileage
shown on the speedometer installed.
Important
Please keep this manual with your Kia Vehicle.
This manual should be presented to a Kia Dealer
if warranty service is needed. This manual should
remain with your Kia Vehicle if you sell it so
future owners will have this information.
Definitions
As used in this manual (unless otherwise specifically
stated):
“Kia” means Kia Motors America, Inc., P.O.Box
52410 Irvine, CA 92619-2410, U.S.A., the
distributor of Kia Vehicles in the United States.
“Kia Vehicle” means a 2018 model year Kia Motor
Vehicle known as "EV" manufactured by Kia Motors
Corporation, 12 Heolleung-ro(231 Yangjae-Dong),
Seocho-Ku, Seoul, 06797, Korea, and its affiliates.
“Authorized EV Kia Dealer” means a person in the
United States of America authorized by Kia Motors
America, Inc. to service Kia electric vehicles or
perform repairs under the warranties in this manual.
“Kia Accessory” means a Kia Genuine Accessory or
Kia Genuine optional equipment supplied by Kia
Motors America, Inc.
“Kia Genuine” means new or remanufactured parts
or replacement parts supplied by Kia Motors
America, Inc.
(date)