infotainment KIA SPORTAGE 2021 Features and Functions Guide

23ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER
AUDIO SYSTEMS
AUDIOSYSTEMS
Voice Recognition and Phone Contact Tips
The system may have difficulty understanding
some accents or uncommon names. Improve the
performance by making a few simple changes
to your phone contacts, listed below. To help
optimize the Bluetooth® Wireless Technology Voice
Recognition system, see other tips and reminders
under Quick Tips:
•Use full names (first and last names) vs. short
or single-syllable names (“John Smith” vs.
“Dad," “Smith Residence” vs. “Home”)
•Avoid using special characters, emojis or
hyphenated names (@, &, #, /, -, *, +, etc.)
•Avoid using acronyms (“In Case of Emergency”
vs. “ICE”) or words with all capital letters
•Spell words completely, no abbreviations
(“Doctor Smith” vs. “Dr. Smith”)
•The system may register or pair multiple Bluetooth® devices. See the Car Infotainment System Quick Reference Guide for more information on setup and limitations
•Bluetooth® Music Streaming: If the Bluetooth® music is inaudible or too low, turn up the volume on the connected phone
•When placing a call, speak in a natural, moderate tone, with clear pronunciation. The system may have trouble recognizing commands if you speak too softly or too loudly
•Always wait for the beep before speaking any commands
•Close windows and sunroof and turn off A /C. The noise from an A /C fan operating at higher speeds or wind noise from open windows or sunroof can interfere with Voice Recognition
•Press the talk button and say “Help” to get a list of available commands
QUICK TIPS
Voice Recognition Tips Video To view a video on your mobile device, snap this QR Code or visit the listed website.
Refer to inside front cover for more information.
www.youtube.com/KiaFeatureVideos
QR CODEBluetooth® Wireless Technology†5,23 (continued)
Pairing a Phone
For instructions on how to pair a phone, refer to the audio system’s
user’s guide or your vehicle’s Quick Start Guide.
During the pairing process, be sure to accept the connection requests on the phone for phone book download and to allow acceptance of all future Bluetooth® connection requests
QUICK TIP
How to Place a Call
When using the voice command feature, wait for the system BEEP
before speaking the command.
There are two options for placing a call using the Steering Wheel
controls:
•Option 1: Press the Receive/Place Call button C (system displays
the call history with the most recent calls)
•Option 2*: Press the Talk button A (system will BEEP to indicate it
is ready for call placement). Then say the command “Call {name}”
or “Dial {number}”
REMINDER: Bluetooth® Wireless Technology audio and calling functions are supported when connected to a Bluetooth® enabled device

24SPORTAGE FEATURES & FUNCTIONS GUIDE*IF EQUIPPED
AUDIO SYSTEMS
AUDIOSYSTEMS
For further UVO operation, refer to the Car Infotainment System Quick Reference Guide. For other audio system information, refer to pages 21-29.
Android AutoTM*†3 / Apple CarPlay® Setup*†4
Setting up and starting Apple CarPlay®:
1. On the head unit, press the SETUP key
2. Press the PHONE PROJECTION or DEVICE
CONNECTION button , select Apple
CarPlay® then select ENABLE APPLE
CARPL AY. Review all terms, conditions
and requests on the head unit and phone,
and, if you agree, accept them in order to
use Apple CarPlay®
3. Connect the Apple CarPlay® compatible iPhone® with the vehicle’s USB port
using the manufacturer’s cable provided with your iPhone®
4. From the vehicle’s home screen, select the Apple CarPlay® button, where
you’ll see all the Apple CarPlay® supported apps
Setting up Android Auto™:
1. From an Android Auto™ compatible device, download the Android
Auto™ app from the Google Play™ Store
2. Open the Android Auto™ app and proceed with the onscreen
instructions to complete setup on the mobile device
How to start Android Auto™:
1. Press the SETUP key on your audio system’s control panel
2. Press the PHONE PROJECTION or DEVICE CONNECTION button ,
select Android Auto™ then select ENABLE ANDROID AUTO. Review all
terms, conditions and requests on the head unit and phone, and, if
you agree, accept them in order to use Android Auto™
3. Connect the Android™ device with the vehicle’s USB port using the
manufacturer’s cable provided with your phone
4. From the vehicle’s home screen, select the Android Auto™ button,
where you’ll see all the Android Auto™ supported apps
REMINDERS:
• Android Auto™ compatibility requirements: Micro-USB cable that came with your phone, \
OS Android™ 5.0 or higher, compatible Android™ smartphone and data and wireless plan for applicable feature(s)
• Apple CarPlay® compatibility requirements: Apple Lightning cable, latest iOS software \
(above iOS 10) and data and wireless plan for applicable feature(s)
• It is recommended to always update your phone to the latest operating syste\
m release
• Using an approved USB cable provided by your smartphone manufacture is recommended
• Using unapproved USB cables may cause a phone projection error or a system malfunction, black screen, no sound, disconnection, etc.
• Phone projection may not work due to a defect in the phone
• Ensure Apple CarPlay® and Siri® are enabled in your iPhone® settings
•
• Android Auto™ / Apple CarPlay® Randomly Disconnects:
– Ensure the USB cable is certified by the phone manufacturer for both power and data
– Clean the phone’s port, which the USB cable connects to, with disposable compressed air
– The Phone should not be disturbed while driving as this can cause a disconnection at the phone’s USB port
– Visit the phone manufacturer’s website for Android Auto™ / Apple CarPlay® app concerns
QUICK TIPS
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe bodily injury, and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, of any handheld devices, other equipment, or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or which are not permissible by law should never be used during operation of the vehicle.

AUDIO SYSTEMS
AUDIOSYSTEMS
(Buttons on rearview mirror*)
UVO
26SPORTAGE FEATURES & FUNCTIONS GUIDE*IF EQUIPPED
UVO link Activation*†1
Follow these steps to activate your UVO link system:
1. Enter the activation screen on your vehicle’s head unit:
a. Press SETUP key
b. Press UVO icon
c. Press Activate UVO
2. Read and agree to Terms of Service and Privacy Policy and press SUBMIT
3. Enter smartphone number or email address to receive a verification code,
then press SUBMIT
4. Follow these steps to receive your verification code using your phone SMS
or email:
a. Check your phone SMS or email for verification code
b. Open the link in your SMS or email. A page will open requesting that you
create your account
Note: If you already have a Kia Owners
Portal account using the phone number
as your login ID, you will need to provide
your password prior to receiving the
verification code
c. Enter your first name, last name, email,
phone number, an account password,
and click CRE ATE ACCOUNT. A page will
open displaying your verification code
d. Enter the code in the head unit and press ACTIVATE
e. Go back to the page with your verification code and press
“I have entered my PIN.” A link will be provided to download
the Kia Access with UVO link app from your app store. After
installing the app, log in and enjoy
REMINDER: This vehicle is not equipped with over-the-air system updates.
Virtual Assistant A – Press to connect to the UVO Center to hear information about the UVO features
UVO Voice Local Search B – Press to connect to the search function to find points of interest or
other locations, like “cafe”
Roadside Assist C – Press to connect to the UVO Center where you can request vehicle towing services
REMINDER: These buttons may be located in the rearview mirror or the overhead console.
For more information, refer to the Car Infotainment System Quick Reference Guide. On certain models, UVO Assistance buttons are located on the Rearview Mirror.
UVO Assistance*†1
For further UVO link operations, refer to the Car Infotainment System Quick Reference Guide. For other audio system information, refer to pages 21-29.
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe bodily injury, and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and any handheld devices, other equipment, or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or which are not permissible by law should never be used during operation of the vehicle.
ACB

AUDIO SYSTEMS
AUDIOSYSTEMS
27ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED
Kia Access with UVO link App DownloadQR CODES
Kia Access with UVO link App Features Guide. Click this dynamic QR code to access the guide. Some phone’s operating systems may need to be updated to scan dynamic QR codes
Download the Kia Access with UVO link App by clicking this dynamic QR code. Some phone’s operating systems may need to be updated to scan dynamic QR codes.
Go to an app marketplace to download the new Kia Access with UVO link App. Once you download, make sure you
register your vehicle and start an account (refer to UVO link Activation page). Get to know your new Kia and the
available convenient features on the app.
The Kia Access with UVO link App Features Guide is a step-by-guide helping you utlilize the app to its full potential
by detailing how to set up and use each feature and adjust various settings. Below are some of the topics included:
•Remote Commands
•Set Climate
•Schedule Climate
•Schedule Charge
•Schedule Service
•Dealer Settings
•Manage Vehicles and Profiles
Kia Access with UVO link App Features Guide
2020 SOULMILEAGE722 mi.
355 miEst. RangeDOOR LOCKSREMOTE STARTFind My Car

•The smartphone and vehicle need to be connected to a cellular network with a good wireless signal strength in order to use UVO. If these conditions are not met, voice commands may fail or take a long time to execute •
To use Remote Start or Remote Start with Climate Control feature, all doors, hood and trunk /liftgate must be closed and locked •
Activate Remote Start or Remote Start with Climate Control feature at least 10 minutes before getting into the vehicle, which will allow vehicle interior to reach a desired temperature. If the driver does not enter the vehicle within the 10 minutes, the Remote Start will turn off the engine •
The quickest way to obtain accurate vehicle status through the app is by pressing the refresh button on the app or refreshing the web page when using the customer web portal •In order to preserve the vehicle battery, UVO will not turn on seven days after the last ignition was on. You will need to restart the vehicle with a key fob in order to use UVO again
QUICK TIPS
Kia App Screen for illustrative purposes only. Actual App screen and functionality may vary.
For further UVO link operations, refer to the Car Infotainment System Quick Reference Guide.

28SPORTAGE FEATURES & FUNCTIONS GUIDE
AUDIO SYSTEMS
*IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER
AUDIOSYSTEMS
Your vehicle’s audio system may differ from that in the illustration. For further audio system operation, refer to pages 21-29. For more information, refer to the Car Infotainment System Quick Reference Guide.
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, any handheld devices, other equipment or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or that are not permissible by law should never be used during operation of the vehicle.
UVO link Videos
To view these videos on your mobile device, snap this QR Code or visit the listed website. Refer to inside front cover for more information.
www.youtube.com/KiaFeatureVideos
QR CODE
•
Volume level between different audio modes:
– When switching between audio modes (AM, FM, Bluetooth® Audio, etc.), the audio system saves the previous volume level you were listening to. For example, if you were listening to FM radio at volume level 20 then switched to BT Audio and adjusted the volume level to 30, the volume level will be at 20 when you switch back to FM radio
– When using Bluetooth® Audio, the overall volume is dependent on your device’s volume. If the volume is turned down low on your device it will remain low even if the system volume is turned up
•Using Android Auto™ or Apple CarPlay® and a supported smartphone, the phone’s Navigation App may be displayed on the head unit
•At any time, you can interrupt the Voice Command Feedback by pressing the TALK button on the Steering Wheel
•Prolonged use of the audio system in ACC mode may drain the vehicle’s battery
•A warning screen may appear periodically to remind users that the audio system should be operated when the engine is running to prevent battery discharge
QUICK TIPS
UVO link*†1
FM/AM/SiriusXM® †21/Media (USB, Bluetooth® Au dio)
Sound settings: To adjust the audio system sound settings:
1. Press the SETUP key on the audio control unit or the onscreen SETUP button in ALL MENUS
2. Select the onscreen SOUND button, or SOUND SET TINGS
3. Select the menu item (Position, Tone, Priority Advanced, Default, Beep)
4. Use the onscreen buttons to adjust settings
5. Press the return button to save settings
Radio Presets: You can listen to FM, AM and SiriusXM™ radio and save frequently used stations
How to Save a Preset: Press and hold the desired slot. This saves the current station in the selected slot
SiriusXM™ Smart Favorites: For the first ten favorite SiriusXM™ channels, you may play live or repeat from the beginning of a song or a program segment. In Radio mode, choose SiriusXM™, then select any of the first six favorites. During song or program play, tap the Skip Backward icon to start from the beginning of the song or program. Tap the Play Live icon to return to the live broadcast.
Custom Key H

29ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER
AUDIO SYSTEMS
AUDIOSYSTEMS
UVO link with Navigation Video
To view these videos on your mobile device, snap this QR Code or visit the listed website. Refer to inside front cover for more information.
www.youtube.com/KiaFeatureVideos
QR CODE
REMINDER: To help minimize driver distraction, some audio system functionalities have been modified while the vehicle is in Drive, Reverse or moved out of Park.
Your vehicle’s audio system may differ from that in the illustration. For further audio system operation, refer to pages 21-28. For more information, refer to the Car Infotainment System Quick Reference Guide.
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, any handheld devices, other equipment or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or that are not permissible by law should never be used during operation of the vehicle.

•
Volume level between different audio modes:
– When switching between audio modes (AM, FM, Bluetooth® Audio, etc.), the audio system saves the previous volume level you were listening to. For example, if you were listening to FM radio at volume level 20 then switched to BT Audio and adjusted the volume level to 30, the volume level will be at 20 when you switch back to FM radio
– When using Bluetooth® Audio, the overall volume is dependent on your device’s volume. If the volume is turned down low on your device it will remain low even if the system volume is turned up
•Prolonged use of the audio system in ACC mode may drain the vehicle’s battery
•A warning screen may appear periodically to remind users that the navigation system should be operated when the engine is running to prevent battery discharge
•At any time, you can interrupt the Voice Command Feedback by pressing the TALK button on the steering wheel
QUICK TIPS
UVO link†1 with Navigation*†1 4
FM/AM/SiriusXM® †21/Media (USB, Bluetooth® Au dio)
To adjust the sound settings (Position, Volume Tone, Priority, Navigation Volume, Advanced, Default, Beep) from any audio mode:
1. Press the SETUP key on the audio control unit or the onscreen SETUP button in ALL MENUS
2. Select the onscreen SOUND button, or SOUND SET TINGS. Select the menu item to change settings
3. Use the onscreen buttons to adjust settings. Press the Return button to save settings
Radio Presets: You can listen to FM, AM and SiriusXM™ radio and save frequently used stations. How to Save a Preset: Press and hold the desired slot. This saves the current station in the selected slot
SiriusXM™ Smart Favorites: For the first ten favorite SiriusXM™ channels, you may play live or repeat from the beginning of a song or a program segment. In Radio mode, choose SiriusXM™, then select any of the first six favorites. During song or program play, tap the Skip Backward icon to start from the beginning of the song or program. Tap the Play Live icon to return to the live broadcast
Custom Key H

30*IF EQUIPPED SPORTAGE FEATURES & FUNCTIONS GUIDE
CENTER PANEL
CENTER PANEL
Power Outlets A: Use the power outlets for mobile phones and other devices designed to operate
on a 12V (180W max) power outlet
Multimedia USB Port B: Use Multimedia USB port to connect USB audio devices and smartphones
USB Charger Port C: Devices can be recharged using a USB cable. The Engine Start /Stop button
needs to in the ACC/ON/START position to operate the USB Charger Port • When needed, Daylight Savings must be enabled in the Clock Settings screen
• To access manual date and time setting, turn GPS time OFF in the Clock Settings (UVO link with Navigation*)
QUICK TIPS
• The power outlets are inactive when ignition is in the OFF position
• The Multimedia USB data port is located next to the Power Outlets. The USB Charger Port does not support data transfer
• The Multimedia USB Port in the center panel charges slower than the USB Charger Ports throughout the vehicle
QUICK TIPS
REMINDERS:
•
Using the power outlets and the USB ports for prolonged periods of time with the Engine Start /Stop button in the ACC position (Engine OFF ) could cause the battery to discharge
•
Kia recommends that you only use USB cables made by your device’s manufacturer. Third-party USB cables may cause damage to your device
(Located on center panel; power ports may be configured differently on your vehicle)
(Located on back of center console)
Digital Clock
Press the SETUP key on the audio head unit, then
press the onscreen Date/ Time button to enter the
clock settings. Then use the onscreen buttons to
navigate through setup and return to exit.
Multimedia USB Port, Power Outlets & USB Charger Port
For more information on the Aux/USB Ports and Power Outlets, refer to section 4 in the Owner's Manual.
For more information, refer to the Car Infotainment System Quick Reference Guide.
C
AA
A
B

ECO Mode (Active ECO) – page 6 Forward/Reverse Parking Distance Warning (PDW ) – page 35 Digital Clock – page 30 Engine Start /Stop Button* – page 15 HomeLink
® with Auto-Dimming Rearview Mirror* – page 43
Sunroof Operation* – page 44 Passenger Airbag Off Indicator – page 49 Rear View Monitor (RVM) – page 37
Reclining/Folding Rear Seats – page 39 Seat Warmers / Ventilated Seats* – page 37 Smart Key* – page 40 Sunvisor – page 47 Tire Pressure Monitoring System ( TPMS) – page 5 Multimedia USB Port, Power Outlets & USB Charger Port

– page 30
*if equipped
Standard Audio System*
– page 25

For more information, refer to the Car Infotainment System Quick Reference Guide.
Android Auto
™ / Apple CarPlay
®
Setup* – page 24

UVO link Activation – page 26

For further UVO link operation,

refer to the Car Infotainment System Quick Reference Guide. For other audio system information, refer to pages 21-2 9.
UVO link*
– page 28

For more information, refer to the

Car Infotainment System Quick Reference Guide.
Cruise Control (CC)
– page 19

Demonstrate operation
Bluetooth
® Wireless Technology
–
pages 22-23

Demonstrate operation
UVO link with Navigation*
– page 29

For more information, refer to the Car Infotainment System Quick Reference Guide.
Demonstrate the following with the customer
SPORTAGE
CUSTOMER DELIVERY CHECKLIST
KEY FEATURE WALKTHROUGHSales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff & explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-upDURING DELIVERY
OK
T H E S YSTE M
OK
HOME PHONE
HOMEPHONE
MAP N AV