KIA SPORTAGE 2021 Owners Manual

89
Specifications, Consumer information, Reporting safety defects
*1: Refer to the recommended SAE viscosity numbers on the next page.
*
2: Engine oils labeled Energy Conserving Oil are now available. Along with other additional benefits, they contribute to fuel econ-
omy by reducing the amount of fuel necessary to overcome engine friction. Often, these improvements are difficult to measure
in everyday driving, but in a year’s time, they can offer significant cost and energy savings. Lubricant
Volume
Classification
Rear differential oil (4WD)
0.61 US qt. (0.58 L) Hypoid gear oil API GL-5, SAE 75W/85
(SK HCT-5 gear oil 75W/85 or equivalent)
Transfer case oil (4WD) Theta II 2.4L GDI
0.48 US qt. (0.45 L)
Theta II 2.0L T-GDI
Fuel
16.4 US gal. (62 L) Unleaded gasoline

Specifications, Consumer information, Reporting safety defects
108
Recommended SAE viscosity
number
Engine oil viscosity (thickness) has
an effect on fuel economy and cold
weather operating (engine start and
engine oil flowability). Lower viscosi-
ty engine oils can provide better fuel
economy and cold weather perform-
ance; however, higher viscosity
engine oils are required for satisfac-
tory lubrication in hot weather. Using
oils of any viscosity other than those
recommended could result in engine
damage. When choosing an oil, con-
sider the range of temperature your
vehicle will be operated in before the
next oil change. Proceed to select
the recommended oil viscosity from
the chart.
Temperature Range for SAE Viscosity Numbers
Temperature°C
(°F)-30 -20 -10 0 10 20 30 40 50 -10 0 20 40 60 80 100 120
Theta II 2.0L T-GDI
20W-50
10W-30
15W-40
0W-30, 5W-30, 5W-40
Theta II 2.4L GDI10W-30
5W-20, 5W-30
An engine oil displaying this API Certification Mark con-
forms to the international Lubricant Specification
Advisory Committee (ILSAC). It is recommended to only
use engine oils that uphold this API Certification Mark.

8 11
Specifications, Consumer information, Reporting safety defects
VEHICLE IDENTIFICATION NUMBER (VIN)
The vehicle identification number
(VIN) is the number used in register-
ing your vehicle and in all legal mat-
ters pertaining to its ownership, etc.
The number is punched on the front
side wall of the engine room.The VIN is also on a plate attached
to the top of the dashboard. The
number on the plate can easily be
seen through the windshield from
outside.
The vehicle certification label
attached on the driver’s side center
pillar gives the vehicle identification
number (VIN).
VEHICLE CERTIFICATION
LABEL
OQL085001
■
Frame number
OQLE085005
■VIN label
OQLE085012

Specifications, Consumer information, Reporting safety defects
128
The tires supplied on your new vehi-
cle are chosen to provide the best
performance for normal driving.
The tire label located on the driver's
side center pillar gives the tire pres-
sures recommended for your vehicle.The engine number is stamped on the
engine block as shown in the drawing.The refrigerant label is located on
the underside of the hood.
❈
For more details, refer to section 4
‘Air Conditioning refrigerant label’
ENGINE NUMBER
TIRE SPECIFICATION AND
PRESSURE LABELREFRIGERANT LABEL
OQL085002L
OQL088013L
OQLE085011
OJF085005
■ Gasoline engine (Theta II 2.4L GDI)
■Gasoline engine (Theta II 2.0L T-GDI)

8 13
Specifications, Consumer information, Reporting safety defects
Roadside Assistance is provided on all new current
model year Kia Vehicles from the date the vehicle is deliv-
ered to the first retail buyer or otherwise put into use (in-
service date), whichever is earlier, for a period of 60
months or 60,000 miles, whichever is earlier, subject to
the terms, conditions and exclusions set forth in the Kia
Warranty and Consumer Information Manual applicable
to your model year vehicle.
KMA reserves the right to limit or deny services or other
benefits to any owner or driver when, in KMA's judgment,
the claims and/or service requests are excessive in fre-
quency or type of occurrence.
Toll free consumer assistance
Kia's toll-free Consumer Assistance hot line is staffed
from 5:00 AM to 6:00 PM PST, Monday through Friday
and is accessible by dialing 1-800-333-4Kia (4542).
For more information regarding assistance available,
please refer to your Kia Warranty & Consumer
Information Manual.
Emergency roadside assistance
Kia's toll free Roadside Assistance hot line is staffed 24
hours a day, 365 days a year and is accessible by dialing
1-800-333-4Kia (4542).
Please note that you must provide your Vehicle
Identification Number (VIN) to verify coverage at the time
of your call. The VIN can be found on the dash of your
vehicle on the driver’s side, on the door jamb of the dri-
ver’s door, your vehicle’s registration or proof of insur-
ance card.
Kia utilizes a network of over 30,000 roadside assistance
providers. Should you accidentally run out of fuel, require
a battery jump, or need help changing a tire, a Kia
Roadside Assistance Representative will dispatch some-
one to deliver a small quantity of gas, change a flat tire
with your inflated spare, or arrange a battery jump to
allow you to proceed to your destination. We have access
to a network of over 10,000 locksmiths to help you should
you become locked out of your Kia.
In the event that mechanical difficulty renders your vehi-
cle undriveable due to a warranty-related concern, Kia’s
Roadside Assistance Representative will arrange to
transport your vehicle to the nearest Kia dealer or to an
authorized Kia alternative service location.
CONSUMER ASSISTANCE (U.S. ONLY)

Specifications, Consumer information, Reporting safety defects
148
Your vehicle must be accessible to our dispatch transport
vehicle, as determined by our driver, to receive this serv-
ice.
✽NOTICE
Roadside Assistance benefits are not available for any
Kia vehicle that has ever been or should be issued a “sal-
vage” title or similar “branded” title under any state’s
law or has been declared a “total loss” or equivalent by
a financial institution or insurance company.
Trip interruption
Trip interruption expense benefits are provided in the
event that a warranty-related disablement occurs more
than 150 miles from your home, and the repairs require
more than 24 hours to complete. Reasonable reimburse-
ment is included for meals, lodging, or rental vehicle
expenses. Trip interruption coverage is limited to $100
per day subject to a three day maximum limit per incident.
You must contact the Kia Roadside Assistance Center to
obtain pre-authorization of expenses. Once the Kia
Roadside Assistance Center gives authorization for trip
interruption benefits, they will assist you in making the
necessary arrangements. Insurance deductibles,
expenses, and claims paid by your insurance company or
other providers are not eligible for reimbursement.
Fleet vehicles are excluded from reimbursement under
Kia’s Trip Interruption Policy.

8 15
Specifications, Consumer information, Reporting safety defects
Registering your vehicle in a foreign country
If you plan to register your vehicle in a foreign country,
you should confirm that it conforms to the regulations in
that country. Even if you successfully register the vehicle
in a foreign country, you may experience the following
problems and should therefore consider the possibility of
having to deal with them:
1. The fuel specified for your vehicle may be unavailable.If other than the specified fuel is used, it could cause
damage to the engine, the fuel injection system, and
other fuel-related parts which may not be covered
under your New Vehicle Emissions Limited Warranty.
2. We must, therefore, clearly state that when you leave the country in which you purchased your Kia new and
register it in another country, problems arising from the
use of fuel other than the specified fuel are not subject
to manufacturer’s warranty. Because vehicles like
yours may not be marketed in the new country of reg-
istration, parts, servicing techniques and tools neces-
sary to maintain and repair your vehicle may be
unavailable.
Even if vehicles like yours are sold there, mechanical
specifications required by the government may vary
enough from the country of purchase to cause addi-
tional problems. 3. There may not be an Authorized Kia Dealer in the area
in which you plan to register your vehicle. You may
additionally experience difficulty in obtaining services
in a foreign country for any number of reasons.
Further, we cannot assume any responsibility for prob-
lems that result from unsatisfactory service or lack of
service outside of the United States.

Specifications, Consumer information, Reporting safety defects
168
The electrical system of your vehicle is designed to per-
form under all reasonably expected operating conditions.
However, before any additional electrical equipment is
installed in your vehicle, consult an Authorized Kia
Dealer, in order to ensure that you do not void your war-
ranty.
Certain electrical equipment, or the way in which it is
installed, may adversely affect the operation of your vehi-
cle, including such systems as the engine control system,
the audio system and the electrical charging system and
thus potentially void all or part of your warranty.
We assume no responsibility for any expense you may
incur or for any malfunction of your vehicle or any of its
components or systems that may result from the installa-
tion of additional electrical equipment that is not supplied,
or recommended for installation by, Kia.Installation of a mobile two-way radio system
If a mobile two-way radio system is installed improperly,
or if an excessively powerful type of system is used, other
electronic systems may be adversely affected. To avoid
damage to your vehicle, consult an Authorized Kia Dealer
concerning the proper equipment and installation.
Kia motor vehicles are designed and manufactured to
meet or exceed all applicable safety standards.
For your safety, however, we strongly urge you to read
and follow all directions in this Owner's Manual, particu-
larly the information under the headings "NOTICE",
"CAUTION" and "WARNING".
If, after reading this manual, you have any questions
regarding the operation of your vehicle, safety issues and
defects please contact your Kia's toll-free Consumer
Assistance hot line as below:
National Consumer Affairs Manager
Kia Motors America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4Kia (4542)
ELECTRICAL EQUIPMENT (U.S. ONLY)

8 17
Specifications, Consumer information, Reporting safety defects
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Kia
Motors America, Inc.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy cam-
paign. However, NHTSA cannot become involved in indi-
vidual problems between you, your dealer, or Kia Motors
America, Inc.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-
9153); go to http://www.safercar.gov; download the
SaferCar mobile application; or write to: Administrator,
NHTSA, 1200 New Jersey Ave. SE., Washington, DC
20590. You can also obtain other information about
motor vehicle safety from http://www.safercar.gov.The following publications are available on
www.KiaTechinfo.com
Service manual:
This manual covers maintenance and recommended pro-
cedures for repair to engine and chassis components. It
is written for the Journeyman mechanic, but is simple
enough for most mechanically inclined owners to under-
stand.
Electrical troubleshooting manual:
This manual complements the Service Manual by provid-
ing indepth troubleshooting information for each electrical
circuit in your vehicle.
Owner's manual:
This manual describes the overall features and operating
procedures for the vehicle.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
ONLINE FACTORY AUTHORIZED MANUALS
(U.S. ONLY)

Index
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