emergency towing Lexus ES300h 2013 2013-2015 ES350/300h TVIP V4 Remote Engine Starter (RES) Owners / Owner's Manual (OM33A01U)

18Pictorial index
ES350 300h_OM_OM33A01U_(U)
■Instrument panel
“START STOP ENGINE” <“POWER”> switch. . . . . . . . . . . . . . . . . P. 197, 204
Starting the engine /changing the modes . . . . . . P. 197, 204
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . P. 741
When the engine will not star t. . . . . . . . . . . . . . . . . P. 797, 799
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 777
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 21 4, 217
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 214, 217
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 743
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 801
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 93
Reading the meters/adjusting the instrument panel light . . . . . . . . . . . . . P. 93
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 88
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 7511
2
3

ES350 300h_OM_OM33A01U_(U)
2474-5. Using the driving support systems
4
Driving
CAUTION
■To avoid operating the cruise control by mistake
Switch the cruise control off using the “ON/OFF” button when not in use.
■Situations unsuitable for cruise control
Do not use cruise control in any of the following situations.
Doing so may result in loss of control and could cause an accident resulting in
death or serious injury.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as those covered with rain, ice or snow
●On steep hills
Vehicle speed may exceed the set speed when driving down a steep hill.
●During emergency towing

260
ES350 300h_OM_OM33A01U_(U)
4-5. Using the driving support systems
CAUTION
■To avoid inadvertent cruise control activation
Switch the cruise control off using the “ON/OFF” button when not in use.
■Situations unsuitable for dynamic radar cruise control
Do not use dynamic radar cruise control in any of the following situations.
Doing so may result in inappropriate sp eed control and could cause an accident
resulting in death or serious injury.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as those covered with rain, ice or snow
●On steep downhills, or where there are sudden changes between sharp up and
down gradients
Vehicle speed may exceed the set speed when driving down a steep hill.
●At entrances to expressways
●When weather conditions are bad enough that they may prevent the sensors
from functioning correctly (fog, snow, sandstorm, heavy rain, etc.)
●When an approach warning buzzer is heard often
●During emergency towing

ES350 300h_OM_OM33A01U_(U)
6455-7. Other interior features
5
Interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recov ering the vehicle. After filing a police
report, call the Safety Connect response center at 1-800-25-LEXUS
(1-800-255-3987) and follow the pr ompts for Safety Connect to ini-
tiate this service.
In addition to assisting law enforcemen t with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under certain
circumstances, be shared with third parties to locate your vehicle. Fur-
ther information is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on th e road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent that
you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already included
warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Roadside
Assistance services and their limitati ons, please see the Safety Connect
Terms and Conditions, which are available at Lexus.com.

743
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
●The engine is running but the vehicle will
not move.
●The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Lexus dealer or a commercial towing service, using a lift-type
truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/provin-
cial and local laws.
Before towing

7447-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
Gasoline vehicles: If a tow truck is
not available in an emergency, your
vehicle may be temporarily towed
using a cable or chain secured to
the emergency towing eyelet. This
should only be attempted on hard
surfaced roads for short distances
at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steeri ng and brakes must be in good condi-
tion.
Hybrid vehicles: If a tow truck is not available in an emergency, your vehi-
cle may be temporarily towed using a cable or chain secured to the emer-
gency towing eyelet. This should only be attempted on hard surfaced
roads for short distances at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steeri ng and brakes must be in good condi-
tion.
Emergency towing

7457-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
Take out the towing eyelet (P. 785)
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
Installing towing eyelet
1
2
3
4

7467-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
Do not tow with a sling-type truck to
prevent body damage.
Towing with a sling-type truck
Towing with a wheel -lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the front wheels.

7477-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
7
When trouble arises
If your Lexus is transported by a flat
bed truck, it should be tied down at
the locations shown in the illustra-
tion.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie downs
or the vehicle may be damaged.
■Before emergency towing Release the parking brake.
Shift the shift lever to N.
Gasoline vehicles: Turn the “START STOP ENGINE” switch to ACCESSORY
(engine off) or IGNITION ON (engine running) mode.
Hybrid vehicles: Turn the “POWER” swit ch to ACCESSORY (hybrid system off)
or ON (hybrid system operating) mode.
Using a flat bed truck
1
2
3

7487-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving ma neuvers which place excessive stress on
the emergency towing eyelet and the cable or chain. Always be cautious of the
surroundings and other vehicles while towing.
●Gasoline vehicles: If the engine is not running, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
Hybrid vehicles: If the hybrid system is off, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing eyelet may come loose during towing.
NOTICE
■To prevent causing serious damage to the transmission when towing using a
wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
■To prevent damage to the vehicle when towing using a wheel-lift type truck
When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Without adequate clearance, the vehicle could
be damaged while being towed.
■To prevent body damage when to wing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.