satellite radio antenna Lexus ES300h 2013 Maintenance and care / Owner's Manual (OM33A01U)

ES350 300h_OM_OM33A01U_(U)
3915-3. Using the Lexus Display Audio system
5
Interior features
■When the 12-volt battery is disconnected
All preset stations are erased.
■Reception sensitivity
●Cargo loaded on the roof luggage carrier, especially metal objects, may adversely
affect the reception of XM® Satellite Radio.
●It is difficult to maintain perfect radio reception at all times due to the continually
changing position of the antenna, differences in signal stre ngth and surrounding
objects, such as trains and transmitters.
●The radio antenna is mounted inside the trunk and the rear window. To maintain
clear radio reception, do not attach metallic window tinting or other metallic
objects to the antenna wire mo unted inside the rear window.
■XM® Satellite Radio
An XM
® Satellite Radio is a tuner designed exclusively to receive broadcasts pro-
vided under a separate subscription. Availability is limited to the 48 contiguous
states and 10 Canadian provinces.
●XM® subscriptions
For detailed information about XM® Satellite Radio or to subscribe:
U.S.A. 
Visit on the web at www.siriusxm.com
or call 1-866-635-2349.
Canada 
Visit on the web at www.xmradio.ca
or call 1-877-438-9677.
●Radio ID
You will need the radio ID when activating XM® service or reporting a problem.
Select “CH000” using the “TUNE•SCROLL ” knob, and the receiver’s 8-charac-
ter ID number will appear.
●Satellite tuner
The tuner supports only Audio Services (Music and Talk) and the accompanying
Text Information of XM
® Satellite Radio.

392
ES350 300h_OM_OM33A01U_(U)
5-3. Using the Lexus Display Audio system
■If the satellite radio does not operate normally
If a problem occurs with the XM
® tuner, a message will appear on the display. Refer
to the table below to identify the problem, and take the suggested corrective action.
MessageExplanation
SAT Check Antenna
The XM antenna is not conn ected. Check whether the
XM antenna cable is attached securely.
A short circuit occurs in the antenna or the surrounding
antenna cable. See a Lexus certified dealer for assis-
tance.
SAT Ch Unauthorized
You have not subscribed to XM Satellite Radio. The radio
is being updated with the latest encryption code. Con-
tact XM Satellite Radio for subscription information.
When a contract is canceled, you can choose “CH 000”
and all free-to-air channels.
The premium channel you selected is not authorized.
Wait for about 2 seconds until the radio returns to the
previous channel or “CH001”. If it does not change auto-
matically, select another channel. To listen to the pre-
mium channel, contact XM Satellite Radio.
SAT No Signal
The XM signal is too weak at the current location. Wait
until your vehicle reaches a location with a stronger sig-
nal.
LoadingThe unit is acquiring audio or program information. Wait
until the unit has received the information.
SAT Channel Off AirThe channel you selected is not broadcasting any pro-
gramming. Select another channel.

502
ES350 300h_OM_OM33A01U_(U)
5-4. Using the audio system
■When the 12-volt battery is disconnected
All preset stations are erased.
■Reception sensitivity
●Cargo loaded on the roof luggage carrier, especially metal objects, may adversely
affect the reception of XM® Satellite Radio.
●It is difficult to maintain perfect radio reception at all times due to the continually
changing position of the antenna, differences in signal stre ngth and surrounding
objects, such as trains and transmitters.
●The radio antenna is mounted inside the trunk and the rear window. To maintain
clear radio reception, do not attach metallic window tinting or other metallic
objects to the antenna wire mo unted inside the rear window.
■Receiving XM® Satellite Radio
An XM
® Satellite Radio is a tuner designed exclusively to receive broadcasts pro-
vided under a separate subscription. Availability is limited to the 48 contiguous
states and 10 Canadian provinces.
●XM® subscriptions
For detailed information about XM® Satellite Radio or to subscribe:
U.S.A. 
Visit on the web at www.siriusxm.com
or call 1-866-635-2349.
Canada 
Visit on the web at www.xmradio.ca
or call 1-877-438-9677.
●Radio ID
You will need the radio ID when activating XM
® service or reporting a problem.
Select “CH000” using , and the rece iver’s 8-character ID number will
appear.
●Satellite tuner
The tuner supports only Audio Services (Music and Talk) and the accompanying
Text Information of XM
® Satellite Radio.

ES350 300h_OM_OM33A01U_(U)
5035-4. Using the audio system
5
Interior features
■If the satellite radio does not operate normally
If a problem occurs with the XM
® tuner, a message will appear on the display. Refer
to the table below to identify the problem, and take the suggested corrective action.
Contact the XM
® Listener Care Center at 1-866-635-2349 (U.S.A.) or 1-877-
438-9677 (Canada).
“A N T E N N A”
The XM® antenna is not connected. Check
whether the XM® antenna cable is attached
securely.
There is a short-circuit in the antenna or the sur-
rounding antenna cable. See a Lexus certified
dealer.
“UNAUTH”
You have not subscribed to the XM® Satellite Radio.
The radio is being updated with the latest encryption
code. Contact the XM
® Satellite Radio for sub-
scription information. When a contract is canceled,
you can choose the “CH000” and all the free-to-air
channels.
The premium channel you selected is not autho-
rized. Wait for about 2 seconds until the radio
returns to the previous channel or “CH001”. If it
does not change automatically, select another chan-
nel. If you want to listen to the premium channel,
contact the XM
® Satellite Radio.
“NO SIGNAL”
The XM® signal is too weak at the current location.
Wait until your vehicle reaches a location with a
stronger signal.
“LOADING”The unit is acquiring audio or program information.
Wait until the unit has received the information.
“OFF AIR”The channel you selected is not broadcasting any
programming. Select another channel.
“-----”
There is no song/program title or artist name/fea-
ture associated with the channel at that time. No
action needed.
“CH UNAVL”
The channel you selected is no longer available.
Wait for about 2 seconds until the radio returns to
the previous channel or “CH001”. If it does not
change automatically, select another channel.