engine Lexus ES300h 2014 Warranty and Services Guide / Owner's Manual (OM33A60U)

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ES350_300h_OM_OM33A60U_(U)
7When trouble arises
7-1. Essential informationEmergency flashers................... 748
If your vehicle has to be stopped in an emergency .....749 7-2. Steps to take in an emergency
If your vehicle needs to be towed .................................. 751
If you think something is wrong .................757
Fuel pump shut off system (gasoline vehicles) .................. 758
If a warning light turns on or a warning buzzer sounds ..... 759
If a warning message is displayed ................................. 769
If you have a flat tire................... 792
If the engine will not start (gasoline vehicles) ................. 805
If the hybrid system will not start (hybrid vehicles) ............ 807
If the shift lever cannot be shifted from P .................... 809
If the electronic key does not operate properly ...................... 810
If the 12-volt battery is discharged (gasoline
vehicles) ....................................... 813
If the 12-volt battery is discharged (hybrid
vehicles) ....................................... 817
If your vehicle overheats (gasoline vehicles) ................... 821
If your vehicle overheats (hybrid vehicles) ...................... 824
If the vehicle becomes stuck .............................................828

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ES350_300h_OM_OM33A60U_(U)
7-1. Essential information
Emergency flashers
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch once again.
■Emergency flashers
Gasoline vehicles: If the emergency flashers are used for a long time while the
engine is not operating, the 12-volt battery may discharge.
Hybrid vehicles: If the emergency flashers are used for a long time while the hybrid
system is not operating (while the “READY” indicator is not illuminated), the 12-volt
battery may discharge.
The emergency flashers are used to warn other drivers when the vehi-
cle has to be stopped in the road due to a breakdown, etc.
Ty p e AType B

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7
When trouble arises
7-1. Essential information
If your vehicle has to be stopped in an emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort required to
slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine .
If the shift lever cannot be shifted to N
Keep depressing the brake pedal wi th both feet to reduce vehicle
speed as much as possible.
Gasoline vehicles: To stop the
engine, press and hold the
“START STOP ENGINE” switch
for 2 consecutive seconds or
more, or press it briefly 3 times or
more in succession.
Hybrid vehicles: To stop the
hybrid system, press and hold the
“POWER” switch for 2 consecu-
tive seconds or more, or press it
briefly 3 times or more in succes-
sion.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop the vehi-
cle in the normal way, stop the vehicle using the following procedure:
1
2
3
4
3
Press and hold for 2 seconds or more
or press briefly 3 times or more
4
Press and hold for 2 seconds or more
or press briefly 3 times or more
5

7507-1. Essential information
ES350_300h_OM_OM33A60U_(U)
CAUTION
■If the engine has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel heavier
to turn. Decelerate as much as possible before turning off the engine tem>.

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7
When trouble arises
7-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission transmission>. Contact your Lexus dealer before towing.
●The engine is running but the vehicle will
not move.
●The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Lexus dealer or a commercial towing service, using a lift-type
truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/provin-
cial and local laws.
Before towing

7557-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
7
When trouble arises
If your Lexus is transported by a flat
bed truck, it should be tied down at
the locations shown in the illustra-
tion.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie downs
or the vehicle may be damaged.
■Before emergency towing Release the parking brake.
Shift the shift lever to N.
Gasoline vehicles: Turn the “START STOP ENGINE” switch to ACCESSORY
(engine off) or IGNITION ON (engine running) mode.
Hybrid vehicles: Turn the “POWER” swit ch to ACCESSORY (hybrid system off)
or ON (hybrid system operating) mode.
Using a flat bed truck
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2
3

7567-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving ma neuvers which place excessive stress on
the emergency towing eyelet and the cable or chain. Always be cautious of the
surroundings and other vehicles while towing.
●Gasoline vehicles: If the engine is not running, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
Hybrid vehicles: If the hybrid system is off, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing eyelet may come loose during towing.
NOTICE
■To prevent causing serious damage to the transmission when towing using a
wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground. This may
cause serious damage to the transmission.
■To prevent damage to the vehicle when towing using a wheel-lift type truck
When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Without adequate clearance, the vehicle could
be damaged while being towed.
■To prevent body damage when to wing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.

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7
When trouble arises
7-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●Engine coolant temperature gauge needle continually points higher
than normal.
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the engine
●Engine missing, stumbling or running roughly
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost touches the
floor
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Lexus dealer as soon as pos-
sible.
Visible symptoms
Audible symptoms
Operational symptoms

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7-2. Steps to take in an emergency
Fuel pump shut off system (gasoline vehicles)
Follow the procedure below to restart the engine after the system is acti-
vated.
Turn the “START STOP ENGINE” switch to ACCESSORY mode or
turn it off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or when an
airbag inflates upon collision, the fuel pump shut off system stops the
supply of fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto th e ground, the fuel system has been damaged
and is in need of repair. Do not restart the engine.
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7607-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
The following warning indicates the possibility of damage to the vehicle
that may lead to an acc ident. Immediately stop th e vehicle in a safe place
and contact your Lexus dealer.
Failure to investigate the cause of th e following warnings may lead to the
system operating abnormally and possib ly cause an accident. Have the
vehicle inspected by your Lexus dealer immediately.
Stop the vehicl e immediately.
Warning lightWarning light/Details
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system (hybrid vehicles);
• The electronic engine control system;
• The electronic throttle control system;
• The electronic automatic transmission control system (gaso-line vehicles); or
• The electronic hybrid transmission control system (hybrid vehicles)
SRS warning lightIndicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
•The ABS; or
• The brake assist system