stop start Lexus ES300h 2017 Owner's Guide

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8When trouble arises
8-1. Essential informationEmergency flashers .................. 498
If your vehicle has to be stopped in an emergency .... 499
8-2. Steps to take in an emergency If your vehicle needs to be towed ............................... 500
If you think something is wrong ................504
If a warning light turns on or a warning buzzer sounds .... 505
If a warning message is displayed ................................... 511
If you have a flat tire.................... 515
If the hybrid system will not start ............................................... 525
If the electronic key does not operate properly ..................... 527
If the 12-volt battery is discharged ................................. 529
If your vehicle overheats ......... 533
If the vehicle becomes stuck ............................................. 537

5108-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
WA R N I N G
■Maintenance of the tires
Each tire, including the spare (if provided), should be checked monthly when cold and
inflated to the inflation pressure recommended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure label (tire and load information label). (If your
vehicle has tires of a different size than the size indicated on the vehicle placard or tire
inflation pressure label [tire and load in formation label], you should determine the
proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire pressure moni-
toring system (TPMS-tire pressure warning system) that illuminates a low tire pressure
telltale (tire pressure warning light) when on e or more of your tires is significantly
under-inflated. Accordingly, when the low ti re pressure telltale (tire pressure warning
light) illuminates, you should stop and check yo ur tires as soon as possible, and inflate
them to the proper pressure. Driving on a significantly under-inflated tire causes the
tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the vehicle’s handling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a substitute for proper
tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level to trigger illumination of the TPMS low
tire pressure telltale (tire pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warning system) mal-
function indicator to indicate when the system is not operating properly. The TPMS
(tire pressure warning system) malfunction indicator is combined with the low tire pres-
sure telltale (tire pressure warning light). When the system detects a malfunction, the
telltale will flash for approximately one minu te and then remain continuously illumi-
nated. This sequence will continue upon su bsequent vehicle start-ups as long as the
malfunction exists. When the malfunction indicator is illuminated, the system may not
be able to detect or signal low tire pressure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a variety of reasons,
including the installation of replacement or alternate tires or wheels on the vehicle that
prevent the TPMS (tire pressure warning system) from functioning properly. Always
check the TPMS (tire pressure warning syst em) malfunction telltale after replacing one
or more tires or wheels on your vehicle to ensure that the replacement or alternate
tires and wheels allow the TPMS (tire pressure warning system) to continue to function
properly.
NOTICE
■To ensure the tire pressure warning system operates properly
Do not install tires with different specifications or makers, as the tire pressure warning
system may not operate properly.

5128-2. Steps to take in an emergency
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*: A buzzer sounds the first time a message is shown on the multi-information display.
■If “Hybrid System Overheated Reduced Output Power” is shown
This message may be displayed when driving under severe operating conditions.
(For example, when driving up a long steep hill.)
Handling method: →P. 5 3 3
■If “Maintenance Required for Hybrid Battery Cooling Parts at Your Dealer” is shown
The filter may be clogged, the air intake vent may be blocked or there may be a gap in
duct. Have maintenance performed on the hybrid battery (traction battery) cooling
component at your Lexus dealer.
■If “Hybrid Battery Low Shift Out of N to Recharge” is shown
Message is displayed when the remaining charge for the hybrid battery (traction battery)
is low.
As the hybrid battery (traction battery) can no t be charged when the shift lever is in N,
when stopped for long periods of time shift the shift lever to P.
■If “Hybrid Battery Low Hybrid System St opped Shift to P and Restart” is shown
Message is displayed when the remaining charge for the hybrid battery (traction battery)
is low, because vehicle has been shifted N for a long period of time.
When operating the vehicle, restart the hybrid system.
■If “Shift to P Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without turning the power switch
to OFF with the shift lever in any position other than P.
Shift the shift lever to P.
■If “Shift Is in N Release Accele rator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and the shift lever
is in N. Release the accelerator pedal and shift the shift lever to D or R.
■If “Maintenance Required Soon” is shown (U.S.A. only)
Indicates that all maintenance according to the driven distance on the maintenance
schedule
* should be performed soon.
Comes on approximately 4500 miles (7200 km) after the message has been reset.
If necessary, perform maintenance.
*: Refer to the separate “Scheduled Maintenance” or “Owner’s Manual Supplement” for
the maintenance interval applicable to your vehicle.
Comes onDoes not sound
Indicates a condition, such as malfunc-
tion of electrical components, their
condition, or indicates the need for
maintenance
FlashesDoes not sound
Indicates a situation, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly
System
warning
lightWarning buzzer*Wa r n i n g

5288-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of the
electronic key to the power switch.
The power switch will turn to ON mode.
When the smart access system with
push-button start is deactivated in cus-
tomization setting, the power switch will
turn to ACCESSORY mode.
Firmly depress the brake pedal and check that is shown on the multi-
information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact your Lexus
dealer.
■Stopping the hybrid system
Shift the shift lever to P and press the power sw itch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. ( →P. 4 8 1 )
■Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and mode s will be changed each time the switch is
pressed. ( →P. 1 6 9 )
■When the electronic key does not work properly
●Make sure that the smart access system with push-button start has not been deacti-
vated in the customization setting. If it is off, turn the function on.
(Customizable features →P. 5 6 2 )
●Check if battery-saving mode is set. If it is set, cancel the function. (→P. 1 2 2 )
Starting the hybrid system
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WA R N I N G
■When using the mechanical key and operating the power windows or moon roof
Operate the power window or moon roof after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window or
moon roof.
Also, do not allow children to operate the mech anical key. It is possible for children and
other passengers to get caught in the power window or moon roof.
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5318-2. Steps to take in an emergency
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When trouble arises
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio syst em while the hybrid system is stopped.
●Turn off any unnecessary electrical components when the vehicle is running at a low
speed for an extended period, such as in heavy traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when the vehicle
is not in use, due to natural discharge and the draining effects of certain electrical appli-
ances. If the vehicle is left for a long time, the 12-volt battery may discharge, and the
hybrid system may be unable to start. (The 12-volt battery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing the 12-volt battery
●In some cases, it may not be possible to unlock the doors using the smart access system
with push-button start when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
●The hybrid system may not start on the first attempt after the 12-volt battery has
recharged but will start normally after the second attempt. This is not a malfunction.
●The power switch mode is memorized by the vehicle. When the 12-volt battery is
reconnected, the system will return to the mode it was in before the 12-volt battery was
discharged. Before disconnecting the 12-volt battery, turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt battery dis-
charged, be especially careful when reconnecting the 12-volt battery.

5348-2. Steps to take in an emergency
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Add coolant if necessary.
Water can be used in an emergency
if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to check
that the radiator cooling fans operate and to check for coolant leaks from
the radiator or hoses.
The fans operate when the air conditioning system is turned on immediately after a
cold start. Confirm that the fans are operating by checking the fan sound and air
flow. If it is difficult to check these, turn the air conditioning system on and off
repeatedly. (The fans may not operate in freezing temperatures.)
If the fans are not operating:
Stop the hybrid system immediately and contact your Lexus dealer.
If the fans are operating:
Have the vehicle inspected at the nearest Lexus dealer.
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5358-2. Steps to take in an emergency
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When trouble arises
■If “Hybrid System Overheated” is shown on the multi-information display Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has cooled down, inspect the hoses and radiator
core (radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant leaks,
immediately contact your Lexus
dealer.
The coolant level is satisfactory if it is between the “FULL” and “LOW” lines
on the reservoir.Reservoir
“FULL”
“LOW”
Add coolant if necessary.
Water can be used in an emergency
if coolant is unavailable.
Start the hybrid system and check for the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact your Lexus dealer.
If the message is not displayed:
Have the vehicle inspected at the nearest Lexus dealer.
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5368-2. Steps to take in an emergency
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WA R N I N G
■When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under the hood, do not open the hood until the steam
has subsided. The engine compartment may be very hot.
●After the hybrid system has been turned off, check that the indicator on the power
switch and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automatically start, or
the cooling fan may suddenly operate even if the gasoline engine stops. Do not touch
or approach rotating parts such as the fan, which may lead to fingers or clothing
(especially a tie, a scarf or a muffler) ge tting caught, resulting in serious injury.
●Do not loosen the radiator cap or the coolant reservoir cap while the hybrid system
and radiator are hot. High temperature steam or coolant could spray out.
NOTICE
■When adding engine/power control unit coolant
Add coolant slowly after the hybrid system has cooled down sufficiently. Adding cool
coolant to a hot hybrid system too quickly can cause damage to the hybrid system.
■To prevent damage to the cooling system
Observe the following precautions:
●Avoid contaminating the coolant with foreign matter (such as sand or dust etc.).
●Do not use any coolant additive.

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ES300h_OM_OM33C75U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If the vehicle becomes stuck
Stop the hybrid system. Set the parking brake and shift the shift lever to P.
Remove the mud, snow or sand
from around the front wheels.
Place wood, stones or some other material under the front wheels to help pro-
vide traction.
Restart the hybrid system.
Shift the shift lever to D or R and rele ase the parking brake. Then, while exer-
cising caution, depress the accelerator pedal.
■When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle becomes
stuck in mud, dirt or snow:
Press to turn off TRAC. ( →P. 277)
WA R N I N G
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the surrounding
area is clear to avoid striking other vehicles, objects or people. The vehicle may also
lunge forward or lunge back suddenly as it becomes free. Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an acci-
dent resulting in death or serious injury.
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ES300h_OM_OM33C75U_(U)9-2. Customization
■Rear sunshade (if equipped) (
→P. 4 1 2 )
■Seat belt reminder ( →P. 5 0 6 )
■Vehicle customization
●When the smart access system with push-button start is off, the selecting door to
unlock cannot be customized.
●When the doors remain closed after unlock ing the doors and the automatic door lock
function is activated, the signals will be generated in accordance with the operation
buzzers and the operation signal (emergency flashers) settings.
■When customizing using Remote Touch or Lexus Display Audio controller
Stop the vehicle in a safe place, apply the parking brake, and shift the shift lever to P. Also,
to prevent 12-volt battery discharge, leave the hybrid system operating while customiz-
ing the features.
FunctionDefault
settingCustomized setting
Reverse operationOnOff——O
Time elapsed before the
reverse operation feature
activates
0.7 seconds
0 second
——O0.9 seconds
1.2 seconds
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FunctionDefaultsettingCustomized setting
Vehicle speed linked seat belt
reminder buzzerOnOff——O
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WA R N I N G
■During customization
As the hybrid system needs to be operating during customization, ensure that the vehi-
cle is parked in a place with adequate ventilation. In a closed area such as a garage,
exhaust gases including harmful carbon monoxide (CO) may collect and enter the
vehicle. This may lead to death or a serious health hazard.
NOTICE
■During customization
To prevent 12-volt battery discharge, ensure that the hybrid system is operating while
customizing features.