ESP Lexus ES300h 2019 (OM06178U) Service Manual

2665-4. Using the interior lights
■Turning the door position on
Press the door-linked interior light
switch
The lights are turned on and off according
to whether the doors are opened/closed.
■Turning the lights on/off
Turns the lights on/off (touch the light)
The rear interior light turns on/off
together with the front interior light.
When a door is opened while the door
position is on, the lights turn on.
■Turning the lights on/off
Front
Turns the lights on/off (touch the light)
When a door is opened while the door
position is on, the lights turn on.
Rear
Turns the lights on/off
When a door is opened while the door
position is on, the lights turn on.
■Illuminated entry system
The lights automatically turn on/off accord-
ing to the power switch mode, the presence
of the electronic key, whether the doors are
locked/unlocked, and whether the doors
are open/closed.
■To prevent the 12-volt battery from
being discharged
If the interior lights remain on when the
power switch is turned off, the lights will go
off automatically after 20 minutes.
■When front interior light or front per-
sonal lights do not respond as normal
●When water, dirt, etc., have adhered to
the lens surface
●When operated with a wet hand
●When wearing gloves, etc.
■Automatic turning on of the interior
lights
If any of the SRS airbag s deploy (inflate) or
Operating the interior lights
Operating the personal lights

2925-6. Using the other interior features
*:If equipped
“SOS” button
LED light indicators
MicrophoneLexus Enform Safety Con-
nect*
Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated response center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components
A
B
C

2935-6. Using the other interior features
5
Interior features
■Certification for Lexus Enform
Subscribers have the following Safety
Connect services available:
Automatic Collision Notification
*
Helps drivers receive necessary response
from emergency service providers. (

P.294)
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle theft.
(
P.294)
 Emergency Assistance Button
(“SOS”)
Services

2945-6. Using the other interior features
Connects drivers to response-center sup-
port. (
P.294)
Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( 
P.294)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call the following or push the
“SOS” button in your vehicle for fur-
ther subscription details.
The United States
1-800-25-LEXUS (1-800-255-3987)
Canada
1-800-26-LEXUS (1-800-265-3987)
Puerto Rico
1-877-539-8777
■Safety Connect Serv ices Information
●Phone calls using the vehicles Blue-
tooth® technology will not be possible
during Safety Connect.
●Safety Connect is available beginning Fall
2009 on select Lexus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative co ndition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca- tion.
●Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●Automatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United St
ates Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
●Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
■When contacting the response center
You may be unable to contact the response
center if the network is busy.
When the power switch is turned to
ON mode, the red indicator light
comes on for 2 seconds then turns off.
Afterward, the green indicator light
comes on, indicating that the service is
active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
Subscription
Safety Connect LED light Indi-
cators

2955-6. Using the other interior features
5
Interior features
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service. In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
Safety Connect services
Safety information for Safety
Connect

3036-1. Maintenance and care
6
Maintenance and care
Remove dirt and dust using a vac-
uum cleaner. Wipe dirty surfaces
with a cloth dampened with luke-
warm water.
 If dirt cannot be removed, wipe it off
with a soft cloth dampened with
neutral detergent diluted to approx-
imately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
■Shampooing the carpets
There are several commercial foaming-type
cleaners available. Use a sponge or brush
to apply the foam. Rub in overlapping cir-
cles. Do not use water. Wipe dirty surfaces
and let them dry. Excellent results are
obtained by keeping the carpet as dry as
possible.
■Handling the seat belts
Clean with mild soap and lukewarm water
using a cloth or spon ge. Also check the
belts periodically for excessive wear, fraying
or cuts.
■When cleaning the carpeted portions of
the glove box, console box, etc.
If a strong adhesive tape is used, there is a
possibility that the surface of the carpet
could be damaged.
Cleaning and protecting the
v
ehicle interior
Perform cleaning in a manner
appropriate to each component
and its material.
Protecting the vehicle interior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the vehi-
cle, such as on the floor, on the rear
seats, in the hybrid battery (traction
battery) air vents, and in the trunk.
(  P.58)
Doing so may cause the hybrid battery,
electrical components, etc. to mal-
function or catch fire.
●Do not get any of the SRS components
or wiring in the vehicle interior wet.
(  P.28)
An electrical malfunction may cause
the airbags to deploy or not function
properly, resulting in death or serious
injury.
■Cleaning the interior (especially
instrument panel)
Do not use polish wax or polish cleaner.
The instrument panel may reflect off the
windshield, obstructing the driver’s view
and leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of
detergent, as they may discolor the
vehicle interior or cause streaks or
damage to painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or gasoline,
alkaline or acidic solutions, dye, and
bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s or
other interior part’s painted surface
may be damaged.

3046-1. Maintenance and care
To prevent the hybrid battery (traction
battery) air intake vent from becoming
clogged, clean it periodically.
■Cleaning the air intake vent
Remove the dust from the air intake
vent with a vacuum cleaner etc.
Make sure to only use a vacuum to suck
out dust and clogs. Attempting to blow out
dust and clogs using a compressed air
blow gun, etc. may push it into the air intake
vent. ( P.307)
If dust and clogs cannot be completely
removed with the air intake vent cover
installed, remove the cover and clean the
filter.
■Cleaning the filter
If “Maintenance required for Traction
battery cooling parts See owner’s man-
ual” is displayed on the multi-informa-
NOTICE
■Preventing damage to leather sur-
faces
Observe the following precautions to
avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather
surfaces immediately.
●Do not expose the vehicle to direct
sunlight for extended periods of time.
Park the vehicle in the shade, espe-
cially during summer.
●Do not place items made of vinyl, plas-
tic, or containing wax on the uphol-
stery, as they may stick to the leather
surface if the vehicle interior heats up
significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system
may be damaged if water comes into
contact with electrical components such
as the audio system above or under the
floor of the vehicle. Water may also
cause the body to rust.
■When cleaning the inside of the wind-
shield
Do not allow glass cleaner to contact the
lens. Also, do not touch the lens.
(  P.163)
■Cleaning the inside of the rear win-
dow
●Do not use glass cleaner to clean the
rear window, as this may cause dam-
age to the rear window defogger
heater wires or antenna. Use a cloth
dampened with lukewarm water to
gently wipe the window clean. Wipe
the window in strokes running parallel
to the heater wires or antenna.
●Be careful not to scratch or damage
the heater wires or antenna.
Cleaning the hybrid battery
(traction battery) air intake vent

3096-2. Maintenance
6
Maintenance and care
6-2.Maintenance
■Repair and replacement
It is recommended that genuine Lexus parts
be used for repairs to ensure performance
of each system. If non-Lexus parts are used
in replacement or if a repair shop other than
a Lexus dealer perfor ms repairs, confirm
the warranty coverage.
■Allow inspection and repairs to be per-
formed by a Lexus dealer
●Lexus technicians are well-trained spe-
cialists and are kept up to date with the
latest service information. They are well
informed about the operations of all sys-
tems on your vehicle.
●Keep a copy of the repa ir order. It proves
that the maintenance that has been per-
formed is under warra nty coverage. If any
problem should arise while your vehicle is
under warranty, your Lexus dealer will
promptly take care of it.
General maintenance should be per-
formed on a daily basis. This can be
done by yourself or by a Lexus dealer.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance sched-
ule.
For details about ma intenance items and
schedules, refer to the “Warranty and Ser-
vice Guide”, “Owner’s Manual Supple-
ment” or “Scheduled Maintenance”.
■Resetting the message indicating main-
tenance is required
After the required maintenance is per-
formed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedure
described below:
1
Press or of the meter control
switches and select .
2
Press or of the meter control
switches and select “Vehicle Settings”.
Then press “OK”.
Maintenance requirements
To ensure safe and economical driv-
ing, day-to-day care and regular
maintenance are essential. It is the
owner’s responsibility to perform
regular checks. Lexus recommends
the following maintenance:
WARNING
■If your vehicle is not properly main-
tained
Improper maintenanc e could result in
serious damage to the vehicle and possi-
ble death or serious injury.
■Handling of the 12-volt battery
●Engine exhaust, some of its constitu-
ents, and a wide variety of automobile
components contain or emit chemicals
known to the State of California to
cause cancer and birth defects and
other reproductive harm. Work in a
well ventilated area.
●Oils, fuels and fluids contained in vehi-
cles as well as waste produced by
component wear contain or emit
chemicals known to the State of Cali-
fornia to cause cancer and birth
defects or other reproductive harm.
Avoid exposure and wash any affected
area immediately.
●12-volt battery posts, terminals and
related accessories contain lead and
lead compounds which are known to
cause brain damage. Wash your hands
after handling. ( P.323)
General maintenance
Scheduled maintenance

3677-2. Steps to take in an emergency
7
When trouble arises
WARNING
●Avoid abrupt maneuvering and brak-
ing.
If the vehicle tires deteriorate, you
could lose control of the steering
wheel or the brakes.
■If a blowout or sudden air leakage
should occur
The tire pressure warning system may
not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if pro-
vided), should be checked monthly when
cold and inflated to the inflation pressure
recommended by the vehicle manufac-
turer on the vehicle placard or tire infla-
tion pressure label (tire and load
information label). (If your vehicle has
tires of a different size than the size indi-
cated on the vehicle placard or tire infla-
tion pressure label [tire and load
information label], yo u should determine
the proper tire infl ation pressure for
those tires.)
As an added safety feature, your vehicle
has been equipped with a tire pressure
monitoring system (TPMS-tire pressure
warning system) that illuminates a low
tire pressure telltale (tire pressure warn-
ing light) when one or more of your tires
is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale
(tire pressure warnin g light) illuminates,
you should stop and check your tires as
soon as possible, and inflate them to the
proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire
to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi-
ciency and tire tread life, and may affect
the vehicle’s handling and stopping abil-
ity.
Please note that the TPMS (tire pressure
warning system) is not a substitute for
proper tire maintenance, and it is the
driver’s responsibility to maintain correct
tire pressure, even if under-inflation has
not reached the level to trigger illumina-
tion of the TPMS low tire pressure telltale
(tire pressure warning light).
Your vehicle has also been equipped with
a TPMS (tire pressure warning system)
malfunction indicator to indicate when
the system is not operating properly. The
TPMS (tire pressure warning system)
malfunction indicator is combined with
the low tire pressure telltale (tire pres-
sure warning light) . When the system
detects a malfunction, the telltale will
flash for approximately one minute and
then remain continuously illuminated.
This sequence will continue upon subse-
quent vehicle start-ups as long as the
malfunction exists. When the malfunction
indicator is illuminated, the system may
not be able to detect or signal low tire
pressure as intended.
TPMS (tire pressure warning system)
malfunctions may occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels
on the vehicle that prevent the TPMS
(tire pressure warning system) from func-
tioning properly. Always check the
TPMS (tire pressure warning system)
malfunction telltale after replacing one
or more tires or wheels on your vehicle to
ensure that the replacement or alternate
tires and wheels allow the TPMS (tire
pressure warning system) to continue to
function properly.
NOTICE
■To ensure the tire pressure warning
system operates properly
Do not install tires with different specifi-
cations or makers, as the tire pressure
warning system may not operate prop-
erly.

3717-2. Steps to take in an emergency
7
When trouble arises
schedule* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.309)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is
performed. ( P.309)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil and change it if neces-
sary. After changing the engine oil, make
sure to reset the message. ( P.309)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus deal er. After changing the
engine oil, make sure to reset the message.
(  P.320)
■If a message that in dicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the multi-
information display is malfunctioning. Have
the vehicle inspected by your Lexus dealer immediately.
■If a message that indicates the need for
referring to Owner’
s Manual is dis-
played
●If any of the following messages are
shown on the multi-information display,
follow the instructions.
• “Engine Coolant Temp High” ( P.389)
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malf unction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Access System with Elec. Key Malfunc- tion”
• “Hybrid system malfunction”
•“Check Engine”
• “Hybrid battery system malfunction”
• “Accelerator system malfunction”
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfun ction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
• “Hybrid system stopped”
• “Engine stopped”
●If “Low Auxiliary Battery” is shown
• When the display goes off after several
seconds
*:
Maintain the hybrid system operation for
more than 15 minutes and charge the 12-
volt battery.
• When the display does not go off:
Start up the hybrid system using the proce-
dures for “If the 12-volt battery is dis-
charged” ( P.384).
*: Displays for about 6 seconds
●If “Maintenance required for Traction bat-
tery cooling Parts” is shown, the filters
may be clogged, the air intake vents may
be blocked, or there may be a gap in the
duct. Therefore, perform the following
correction procedure.
• If the air intake vent s and filters of the
hybrid battery (traction battery) are dirty,
perform the procedure on P.304 to