maintenance Lexus ES300h 2020 Owner's Manual (OM06196U)

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Pictorial indexSearch by illustration
For safety and
securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before drivingOpening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
DrivingOperations and advice which are necessary for driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance and
careCaring for your vehicle and maintenance procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat belt,
SRS airbag and headlight aim instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

3TABLE OF CONTENTS
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Hybrid transmission .....................152
Turn signal lever............................. 156
Parking brake ................................. 157
Brake Hold....................................... 159
4-3. Operating the lights and wipers Headlight switch ............................. 161
Automatic High Beam ................ 164
Windshield wipers and washer 166
4-4. Refueling Opening the fuel tank cap......... 172
4-5. Using the driving support systems Lexus Safety System + 2.0 ........ 174
PCS (Pre-Collision System)..... 180
LTA (Lane Tracing Assist)......... 187
RSA (Road Sign Assist) .............. 196
Dynamic radar crui se control with
full-speed range.......................... 198
BSM (Blind Spot Monitor) ....... 208
Driving Mode Select switch ..... 213
PKSA (Parking Support Alert) 215
Intuitive parking assist ................. 216
RCTA (Rear Cross Traffic Alert) function .......................................... 222
RCD (Rear Camera Detection) function .......................................... 226
PKSB (Parking Support Brake) ........................................................... 229
Parking Support Brake function (static objects) ............................ 235
Parking Support Brake function (rear-crossing vehicles)........... 241
Parking Support Brake function (rear pedestrians) ..................... 245
Driving assist systems ................. 248
4-6. Driving tips Hybrid vehicle driving tips........ 252Winter driving tips .......................
254
5-1. Remote Touch Remote Touch............................... 258
5-2. Lexus Climate Concierge Lexus Climate Concierge........ 263
5-3. Using the air conditioning system Automatic air conditioning system.......................................................... 265
Heated steering wheel/seat heat- ers/seat ventilators................... 273
5-4. Using the interior lights Interior lights list ............................ 277
5-5. Using the storage features List of storage features .............. 280
Trunk features ............................... 283
5-6. Using the other interior features Other interior features .............. 284
Garage door opener ................. 296
Compass ......................................... 302
6-1. Maintenance and care Cleaning and protecting the vehi-cle exterior................................... 306
Cleaning and protecting the vehi- cle interior .................................... 309
6-2. Maintenance Maintenance re quirements
.......312
General maintenance................. 313
Emission inspection and mainte- nance (I/M) programs ............. 316
5Interior features
6Maintenance and care

4TABLE OF CONTENTS
6-3. Do-it-yourself maintenanceDo-it-yourself service precautions............................................................ 317
Hood................................................... 319
Positioning a floor jack................ 319
Engine compartment................... 321
12-volt battery................................ 326
Tires ................................................... 329
Tire inflation pressure ................. 338
Wheels.............................................. 340
Air conditioning filter...................341
Cleaning the hybrid battery (trac- tion battery) air intake vent and fil-
ter..................................................... 343
Electronic key battery ................ 346
Checking and replacing fuses 348
Headlight aim................................. 350
Light bulbs ........................................ 351
7-1. Essential information Emergency flashers..................... 356
If your vehicle has to be stopped in an emergency ............................. 356
If the vehicle is trapped in rising water............................................... 357
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................... 359
If you think something is wrong 362
If a warning light turns on or a warn- ing buzzer sounds ..................... 364
If a warning message is displayed ........................................................... 374
If you have a flat tire..................... 378If the hybrid syst
em will not start
.......................................................... 385
If you lose your keys.................... 387
If the fuel filler door cannot be opened .......................................... 387
If the electronic key does not oper- ate properly ................................. 388
If the 12-volt battery is discharged .......................................................... 390
If your vehicle overheats ........... 395
If the vehicle becomes stuck ... 398
8-1. Specifications Maintenance data (fuel, oil level, etc.) ................................................. 400
Fuel information............................ 407
Tire information ............................ 409
8-2. Customization Customizable features ............... 418
8-3. Items to initialize Items to initialize ........................... 429
9-1. For owners Reporting safety defects for U.S. owners ........................................... 432
Seat belt instructions for Canadian owners (in French) ................... 432
SRS airbag instructions for Cana- dian owners (in French) ......... 434
Headlight aim instructions for Canadian owners (in French) 440
7When trouble arises
8Vehicle specifications
9For owners

631-4. Hybrid system
1
For safety and security
soft clank will be emitted from the hybrid
battery (traction battery), behind the rear
seats, when the hybrid system is started
or stopped.
●Sounds from the hybrid system may be
heard when the trunk lid is open.
●Sounds may be heard from the transmis-
sion when the gasoline engine starts or
stops, when driving at low speeds, or
during idling.
●Engine sounds may be heard when
accelerating sharply.
●Sounds may be heard due to regenera-
tive braking when the brake pedal is
depressed or as the accelerator pedal is
released.
●Vibration may be felt when the gasoline
engine starts or stops.
●Cooling fan sounds may be heard from
the air intake vent under the rear seat.
■Maintenance, repair, recycling, and dis-
posal
Contact your Lexus dealer regarding main-
tenance, repair, recycling and disposal. Do
not dispose of the vehicle yourself.
■Customization
Settings (e.g. on/off operation of the EV
indicator) can be changed.
(Customizable features:  P.418)
When driving with the gasoline engine
stopped, a sound, which changes in
accordance with the driving speed, will
be played in order to warn people
nearby of the vehicle’s approach. This
sound may be heard inside the vehicle.
The sound will stop when the vehicle
speed exceeds appr oximately 16 mph
(25 km/h).
■Vehicle proximity notification system
In the following cases, the vehicle proximity
notification system may be difficult for sur-
rounding people to hear.
●In very noisy areas
●In the wind or the rain
Also, as the vehicle proximity notification
system is installed on the front of the vehicle,
it may be more difficult to hear from the rear
of the vehicle compared to the front.
Vehicle proximity notification
system

681-5. Theft deterrent system
1-5.Theft deterrent system
The indicator light flashes after the
power switch has been turned off to
indicate that the system is operating.
The indicator light stops flashing after
the power switch has been turned to ACCESSORY or ON mode to indi-
cate that the system has been can-
celed.
■System maintenance
The vehicle has a maintenance-free type
immobilizer system.
■Conditions that may cause the system to
malfunction
●If the grip portion of the key is in contact
with a metallic object
●If the key is in close proximity to or touch-
ing a key registered to the security sys-
tem (key with a built-in transponder chip)
of another vehicle
■Certifications for the immobilizer system
For vehicles sold in the U.S.A. , Hawaii, Guam and Puerto Rico
Immobilizer system
The vehicle’s keys have built-in tran-
sponder chips that prevent the
hybrid system from starting if a key
has not been previously registered
in the vehicle’s on-board computer.
Never leave the keys inside the
vehicle when you leave the vehicle.
This system is designed to help pre-
vent vehicle theft but does not guar-
antee absolute security against all
vehicle thefts.
Operating the system

701-5. Theft deterrent system
■Items to check before locking the
vehicle
To prevent unexpected triggering of
the alarm and vehicle theft, make sure
of the following:
 Nobody is in the vehicle.
 The windows and moon roof are
closed before the alarm is set.
 No valuables or other personal
items are left in the vehicle.
■Setting
Close the doors, trunk and hood, and
lock all the doors. The system will be
set automatically after 30 seconds.
The indicator light changes from being on
to flashing when the system is set.
■Canceling or stopping
Do one of the following to deactivate
or stop the alarm:
 Unlock the doors.
 Turn the power switch to ACCES-
SORY or ON mode, or start the
hybrid system. (The alarm will be
deactivated or stopped after a few
seconds.)
■System maintenance
The vehicle has a maintenance-free type
alarm system.
■Triggering of the alarm
The alarm may be triggered in the following
situations:
(Stopping the alarm deactivates the alarm
system.)
●The trunk is unlocked using the mechani-
cal key.
●A person inside the vehicle opens a door,
the trunk or hood, or unlocks the vehicle
using a door lock switch.
Alarm
The alarm uses light and sound to
give an alert when an intrusion is
detected.
The alarm is triggered in the follow-
ing situations when the alarm is set:
 A locked door is unlocked or
opened in any way other than
using the entry function, wireless
remote control or mechanical
key. (The doors will lock again
automatically.)
 A locked trunk is unlocked or
opened in any way other than
using the entry function or wire-
less remote control.
 The hood is opened.
Setting/canceling/stopping the
alarm system

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6
Maintenance and care
Maintenance and care
6-1. Maintenance and careCleaning and protecting the vehi-cle exterior ................................ 306
Cleaning and protecting the vehi- cle interior ................................. 309
6-2. Maintenance Maintenance requirements ... 312
General maintenance .............. 313
Emission inspection and mainte- nance (I/M) programs .......... 316
6-3. Do-it-yourself maintenance Do-it-yourself service precautions......................................................... 317
Hood................................................ 319
Positioning a floor jack............. 319
Engine compartment................ 321
12-volt battery............................. 326
Tires ................................................ 329
Tire inflation pressure .............. 338
Wheels........................................... 340
Air conditioning filter................341
Cleaning the hybrid battery (trac- tion battery) air intake vent and
filter .............................................. 343
Electronic key battery ............. 346
Checking and replacing fuses ........................................................ 348
Headlight aim.............................. 350
Light bulbs ..................................... 351

3066-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom, liber-
ally apply water to the vehicle body,
wheel wells and underside of the
vehicle to remove any dirt and dust.
 Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
 For hard-to-remove marks, use car
wash soap and rinse thoroughly with
water.
 Wipe away any water.
 Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean surface,
apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coat-
ing that is resistant to small surface
scratches caused in a car wash etc.
●The coating lasts for 5 to 8 years from
when the vehicle is delivered from the
plant.
●The restoration time differs depending on
the depth of the scratch and outside tem-
perature.
The restoration time may become
shorter when the coating is warmed by
applying warm water.
●Deep scratches caused by keys, coins,
etc. cannot be restored.
●Do not use wax that contain abrasives.
■Automatic car washes
●Fold the mirrors befo re washing the vehi-
cle. Start washing from the front of the
vehicle. Make sure to extend the mirrors
before driving.
●Brushes used in automatic car washes
may scratch the vehicle body and dam-
age the paint.
●Rear spoiler may not be washable in
some automatic car washes. There may
also be an increased risk of damage to
vehicle.
■High pressure car washes
As water may enter the cabin, do not bring
the nozzle tip near the gaps around the
doors or perimeter of windows, or spray
these areas continuously.
■Notes for the smart access system with
push-button start
If the door handle becomes wet while the
electronic key is within the effective range,
the door may lock and unlock repeatedly. In
that case, follow the following correction
procedures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or
more separate from the vehicle while the
vehicle is being wash ed. (Take care to
ensure that the key is not stolen.)
●Set the electronic key to battery-saving
mode to disable the smart access system
with push-button start. ( P.113)
■Aluminum wheels
●Remove any dirt immediately by using a
neutral detergent.
●Wash detergent off with water immedi-
ately after use.
●To protect the paint from damage, make
sure to observe the following precau-
tions.
• Do not use acidic, alkaline or abrasive
detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driving or park-
ing in hot weather
■Bumpers
Do not scrub with abrasive cleaners.
Cleaning and protecting the
vehicle exterior
Perform cleaning in a manner
appropriate to each component
and its material.
Cleaning instructions

3076-1. Maintenance and care
6
Maintenance and care
■Front side windows water-repellent
coating
●The following precautions can extend the
effectiveness of the water-repellent coat-
ing.
• Remove any dirt, etc. from the front side
windows regularly.
• Do not allow dirt and dust to accumulate on the windows for a long period.
Clean the windows with a soft, damp
cloth as soon as possible.
• Do not use wax or glass cleaners that
contain abrasives when cleaning the win-
dows.
• Do not use any metallic objects to
remove condensation build up.
●When the water-repellent performance
has become insufficie nt, the coating can
be repaired. Contact your Lexus dealer.
■Plated portions
If dirt cannot be removed, clean the parts as
follows:
●Use a soft cloth dampened with an
approximately 5% solution of neutral
detergent and water to clean the dirt off.
●Wipe the surface with a dry, soft cloth to
remove any remaining moisture.
●To remove oily deposits, use alcohol wet
wipes or a similar product.
WARNING
■When washing the vehicle
Do not apply water to the inside of the
engine compartment. Doing so may
cause the electrical components etc. to
catch fire.
■When cleaning the windshield (vehi-
cles with rain-sensing windshield wip-
ers)
Set the wiper switch to off.
If the wiper switch is in “AUTO”, the wip-
ers may operate unexpectedly in the fol-
lowing situations, and may result in hands
being caught or other serious injuries
and cause damage to the wiper blades.
Off
AUTO
●When the upper part of the windshield
where the raindrop sensor is located is
touched by hand
●When a wet rag or similar is held close
to the raindrop sensor
●If something bumps against the wind-
shield
●If you directly touch the raindrop sen-
sor body or if something bumps into
the raindrop sensor
■Precautions regarding the exhaust
pipes
As exhaust gases cause the exhaust
pipes to become quite hot, do not touch
the exhaust pipes while the hybrid system
is operating or immediately after the
hybrid system is turned off.
When washing the vehicle, be careful not
to touch the exhaust pipes until they have
cooled sufficiently, as touching hot
exhaust pipes can cause burns.
A
B

3086-1. Maintenance and care
WARNING
■Precaution regarding the rear
bumper with Blind Spot Monitor (if
equipped)
If the paint of the rear bumper is chipped
or scratched, the system may malfunc-
tion. If this occurs, consult your Lexus
dealer.
NOTICE
■To prevent paint deterioration and
corrosion on the body and compo-
nents (aluminum wheels etc.)
●Wash the vehicle immediately in the
following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar, pollen or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron
powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
●If the paint is chip ped or scratched,
have it repaired immediately.
●To prevent the wheels from corroding,
remove any dirt and store in a place
with low humidity when storing the
wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use organic
substances or scrub with a hard brush.
This may damage the surfaces of the
lights.
●Do not apply wax to the surfaces of the
lights.
Wax may cause damage to the lenses.
■When using an automatic car wash
(vehicles with rain-sensing windshield
wipers)
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wip-
ers may operate and the wiper blades
may be damaged.
■When using a high-pressure car wash
●When washing the vehicle, do not let
water of the high-p ressure washer hit
directly or the vicinity of the camera.
Due to the shock from the high-pres-
sure water, it is possible the device may
not operate as normal.
●Do not bring the nozzle tip close to
boots (rubber or resin manufactured
cover), connectors or the following
parts. The parts may be damaged if
they come into contact with high-pres-
sure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at least 11.9
in. (30 cm) away from the vehicle
body. Otherwise resin section, such as
molding and bumpers, may be
deformed and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of the
windshield continuously.
If water enters the air conditioning sys-
tem intake located near the lower part
of the windshield, th e air conditioning
system may not operate correctly.
●Do not wash the underside of the vehi-
cle using a high pressure car washer.