ESP Lexus ES300h 2020 User Guide

551-3. Lexus Enform
1
For safety and security
■Certification for Lexus Enform
Subscribers have the following Safety
Connect services available:
Automatic Collision Notification
*
Helps drivers receive necessary response
from emergency service providers. (

P.57)
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle theft.
(
P.57)
 Emergency Assistance Button
(“SOS”)
Services

561-3. Lexus Enform
Connects drivers to response-center sup-
port. (
P.57)
Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( 
P.57)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call the following or push the
“SOS” button in your vehicle for fur-
ther subscription details.
The United States
1-800-25-LEXUS (1-800-255-3987)
Canada
1-800-26-LEXUS (1-800-265-3987)
Puerto Rico
1-877-539-8777
■Safety Connect Serv ices Information
●Phone calls using the vehicles Blue-
tooth® technology will not be possible
during Safety Connect.
●Safety Connect is available beginning Fall
2009 on select Lexus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative co ndition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca- tion.
●Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●Automatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United St
ates Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
●Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
■When contacting the response center
You may be unable to contact the response
center if the network is busy.
When the power switch is turned to
ON mode, the red indicator light
comes on for 2 seconds then turns off.
Afterward, the green indicator light
comes on, indicating that the service is
active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
Subscription
Safety Connect LED light Indi-
cators

571-3. Lexus Enform
1
For safety and security
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service. In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
Safety Connect services
Safety information for Safety
Connect

641-4. Hybrid system
shielding, and therefore emit approxi-
mately the same amount of electromag-
netic waves as conventional gasoline
powered vehicles or home electronic
appliances.
●Your vehicle may cause sound interfer-
ence in some third party-produced radio
parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a
limited service life. The lifespan of the
hybrid battery (traction battery) can
change in accordance with driving style and
driving conditions.
WARNING
■High voltage precautions
This vehicle has high voltage DC and AC
systems as well as a 12-volt system. DC
and AC high voltage is very dangerous
and can cause severe burns and electric
shock that may result in death or serious
injury.
●Never touch, disassemble, remove or
replace the high voltage parts, cables
or their connectors.
●The hybrid system will become hot
after starting as the system uses high
voltage. Be careful of both the high
voltage and the high temperature, and
always obey the warning labels
attached to the vehicle.
●Never try to open the service plug
access hole located under the rear
seat (right side). The service plug is
used only when the vehicle is serviced
and is subject to high voltage.
■Road accident cautions
Observe the following precautions to
reduce the risk of death or serious injury:
●Stop the vehicle in a safe place to pre-
vent subsequent accidents. While
depressing the brake pedal, apply the
parking brake and sh ift the shift lever
to P to stop the hybrid system. Then,
slowly release the brake pedal.
●Do not touch the high voltage parts,
cables and connectors.
●If electric wires are exposed inside or
outside your vehicle, an electric shock
may occur. Never touch exposed elec-
tric wires.
●If a fluid leak occurs, do not touch the
fluid as it may be st rong alkaline elec-
trolyte from the hybrid battery (trac-
tion battery). If it comes into contact
with your skin or eyes, wash it off
immediately with a large amount of
water or, if possible, boric acid solu-
tion. Seek immediate medical atten-
tion.
●If electrolyte is leaking from the hybrid
battery (traction battery), do not
approach the vehicle.
Even in the unlikely event that the
hybrid battery (traction battery) is
damaged, the internal construction of
the battery will prev ent a large amount
of electrolyte from leaking out. How-
ever, any electrolyte that does leak out
will give off a vapor. This vapor is an
irritant to skin and eyes and could
cause acute poisoning if inhaled.
●Do not bring burning or high-tem-
perature items close to the electrolyte.
The electrolyte may ignite and cause a
fire.
●If a fire occurs in the hybrid vehicle,
leave the vehicle as soon as possible.
Never use a fire extinguisher that is not
meant for electric fires. Using even a
small amount of water may be danger-
ous.

772-1. Instrument cluster
2
Vehicle status information and indicators
Shift position and shift range (P.150)
Odometer and trip meter display ( P.78)
■Hybrid System Indicator
Charge area
Shows regeneration* status.
Regenerated energy will be used to charge
the hybrid battery (traction battery).
Hybrid Eco area
Shows that gasoline engine power is not
being used very often.
The gasoline engine will automatically stop
and restart under various conditions.
Eco area
Shows that the vehicle is being driven in an
Eco-friendly manner.
By keeping the bar display within Eco area,
more Eco-friendly driv ing can be achieved.
Power area
Shows that an Eco-friendly driving range is
being exceeded (during full power driving
etc.)
*: When used in this manual, regeneration
refers to the conversion of energy cre-
ated by the movement of the vehicle into
electrical energy.
■Engine speed
On hybrid vehicles, engine speed is pre-
cisely controlled in order to help improve
fuel efficiency and reduce exhaust emis- sions etc.
There are times when the engine speed that
is displayed may differ even when vehicle
operation and driving conditions are the
same.
■Hybrid System Indicator is displayed
when
The Hybrid System Indicator is displayed in
the following situations:
●The shift lever is in D or S.
●The hybrid system is started.
■Outside temperature display
●In the following situations, the correct
outside temperature may not be dis-
played, or the display may take longer
than normal to change:
• When stopped, or driving at low speeds (less than 12 mph [20 km/h])
• When the outside temperature has
changed suddenly (at the entrance/exit of
a garage, tunnel, etc.)
●When “--” or “E” is displayed, the system
may be malfunctioning. Take your vehicle
to your Lexus dealer.
■Liquid crystal display
 P.80
■Customization
The gauges and meters can be customized
on of the multi-information display.
(  P.82)
H
I
A
B
C
D
WARNING
■The information display at low tem-
peratures
Allow the interior of the vehicle to warm
up before using the liquid crystal infor-
mation display. At extremely low tem-
peratures, the information display
monitor may respond slowly, and display
changes may be delayed.

822-1. Instrument cluster
■Meter display settings that can be
changed
 Language
Select to change th e language displayed.
Units
Select to change the units of measure dis-
played.
 Speedometer display
Select to set the display of the speedome-
ter to digital or analog.
Drive information 1/Drive informa-
tion 2
Select to select up to 2 items ( P.80) that
will be displayed on ea ch Drive information
screen (Drive information 1 screen and
Drive information 2 screen) respectively.
 Clock
Select to switch be tween 12-hour display
and 24-hour display.
 Pop-up display
Select to enable/disable some pop-up dis-
plays for each relevant system.
Accent color
Select to change the accent color on the
screen, such as the cursor color.
Tachometer setting
Select to set the display of the Hybrid Sys-
tem Indicator or tachometer for each driv-
ing mode.
EV indicator
Select to enable/disab le the EV indicator.
Default setting
Select to reset the meter display settings to
the default setting.
■Vehicle functions and settings that
can be changed
 P.418
■Suspension of the settings display
●Some settings cannot be changed while
driving. When changing settings, park
the vehicle in a safe place.
●If a warning message is displayed, opera-
tion of the settings display will be sus-
pended.
Displays suggestions to the driver in
the following situations. To select a
response to a displayed suggestion,
use the meter control switches.
■Suggestion to turn off the head-
lights
If the headlights are left on for a certain
amount of time with the headlight
switch in after the power switch
has been turned off, a suggestion mes-
Settings display
WARNING
■Cautions during setting up the dis-
play
As the hybrid system needs to be operat-
ing during setting up the display, ensure
that the vehicle is parked in a place with
adequate ventilation. In a closed area
such as a garage, ex haust gases includ-
ing harmful carbon monoxide (CO) may
collect and enter the vehicle. This may
lead to death or a serious health hazard.
NOTICE
■During setting up the display
To prevent 12-volt battery discharge,
ensure that the hybrid system is operat-
ing while setting up the display features.
Suggestion function

852-1. Instrument cluster
2
Vehicle status information and indicators
Head-up display switch
■Head-up display will operate when
The power switch is in ON mode.
■When using the head-up display
The head-up display may seem dark or hard
to see when viewed through sunglasses,
especially polarized su nglasses. Adjust the
brightness of the head-up display or
remove your sunglasses.
■Street name display
Only street names whic h are included in the
map data will be displayed.
■Enabling/disabling the head-up dis-
play
Press the Head-up display switch.
■Changing settings of the head-up
display
The following settings can be changed
on of the multi-information display.
( P.79)
 Brightness and vert ical position of
the head-up display
Select to adjust the brightness or vertical
position of the head-up display.
 Hybrid System Indicator/tachome-
ter
Select to display the Hybrid System Indica-
tor, tachometer or no content.
 Display content
D
WARNING
■When using the head-up display
●Check that the position and brightness
of the head-up display image does not
interfere with safe driving. Incorrect
adjustment of the image’s position or
brightness may obstruct the driver’s
view and lead to an accident, resulting
in death or serious injury.
●Do not continuously look at the head-
up display while driving as you may fail
to see pedestrians, objects on the
road, etc. ahead of the vehicle.
NOTICE
■Head-up display projector
●Do not place any drinks near the head-
up display projector. If the projector
gets wet, electrical malfunctions may
result.
●Do not place anything on or put stick-
ers onto the head-up display projector.
Doing so could interrupt head-up dis-
play indications.
●Do not touch the inside of the head-up
display projector or thrust sharp edges
or the like into the projector.
Doing so could cause mechanical mal-
functions.
Using the head-up display

1013-2. Opening, closing and locking the doors and trunk
3
Before driving
button start or wireless remote control.
Lock or unlock the doors using the
mechanical key. (P.388)
■Customization
Settings (e.g. unlocking function using a
key) can be changed.
(Customizable features: P.418)■Door lock switches (to
lock/unlock)
1
Locks all the doors
2
Unlocks all the doors
■Inside lock buttons (to lock)
Push down the inside lock button to
lock the door.
■Inside door handles (to unlock)
For the front doors
Pull the handle to unlock and open the
door.
When the door is unlo cked, the inside lock
button will pop up.
For the rear doors
Pull the handle to unlock the door. Pull
the handle a second time to open the
door.
WARNING
■To prevent an accident
Observe the following precautions while
driving the vehicle.
Failure to do so may result in a door
opening and an occupant being thrown
out of the vehicle, re sulting in death or
serious injury.
●Ensure that all doors are properly
closed and locked.
●Do not pull the inside handle of the
doors while driving.
Be especially careful for the front
doors, as the doors may be opened
even if the inside lock buttons are in
locked position.
●Set the rear door ch ild-protector locks
when children are seated in the rear
seats.
■When opening or closing a door
Check the surroundings of the vehicle
such as whether the vehicle is on an
incline, whether ther e is enough space
for a door to open and whether a strong
wind is blowing. When opening or clos-
ing the door, hold the door handle tightly
to prepare for any unpredictable move-
ment.
Unlocking and locking the doors
from the inside

1213-3. Adjusting the seats
3
Before driving
1Up
Pull the head restraints up.
2Down
Push the head restraint down while press-
ing the lock release button .
■Adjusting the height of the head
restraints
Make sure that the head restraints are adjusted so that the center of the head
restraint is closest to the top of your ears.
Pull the head restraint up while press-
ing the lock release button .
Front seats: If the head restraint
touches the ceiling, making the
removal difficult, change the seat
height or angle. (
P.117)
Align the head restraint with the instal-
lation holes and push it down to the
lock position.
Press and hold the lock release button when lowering the head restraint.
Head restraints
Head restraints are provided for all
seats.
WARNING
■Head restraint precautions
Observe the following precautions
regarding the head re straints. Failure to
do so may result in death or serious
injury.
●Use the head restraints designed for
each respective seat.
●Adjust the head restraints to the cor-
rect position at all times.
●After adjusting the head restraints,
push down on them and make sure
they are locked in position.
●Do not drive with the head restraints
removed.
Vertical adjustment
A
Removing the head restraints
Installing the head restraints
A
A

1243-4. Adjusting the steering wheel and mirrors
Press on or close to the mark.The height of the rear view mirror can
be adjusted to suit your driving pos-
ture.
Adjust the height of the rear view mir-
ror by moving it up and down.
Responding to the level of brightness
of the headlights of vehicles behind, the
reflected light is automatically
reduced.
Turn the automatic anti-glare function
mode on/off
WARNING
■Caution while driving
Do not adjust the steering wheel while
driving.
Doing so may cause the driver to mis-
handle the vehicle and cause an acci-
dent, resulting in death or serious injury.
■After adjusting the steering wheel
(manual adjustment type)
Make sure that the steering wheel is
securely locked.
Otherwise, the steering wheel may move
suddenly, possibly causing an accident,
and resulting in death or serious injury.
Sounding the horn
Inside rear view mirror
The rear view mirror’s position can
be adjusted to enable sufficient
confirmation of the rear view.
Adjusting the heig ht of rear view
mirror
WARNING
■Caution while driving
Do not adjust the position of the mirror
while driving.
Doing so may lead to mishandling of the
vehicle and cause an accident, resulting
in death or serious injury.
Anti-glare function