Door Lexus ES300h 2020 Manual Online

3156-2. Maintenance
6
Maintenance and care
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate
smoothly?
• Does the steering wheel have the cor-
rect amount of free
play?
•There should not be any strange sounds
coming from the
steering wheel.
Vehicle exterior
ItemsCheck points
Doors/trunk• Do the doors/trunk operate smoothly?
Engine hood
•Does the engine hood lock system
work properly?
Fluid leaks
•There should not be any signs of fluid
leakage after the
vehicle has been
parked.
ItemsCheck points
Tires
• Is the tire inflation pressure correct?
• The tires should not be damaged or
excessively worn.
• Have the tires been rotated according to
the maintenance
schedule?
• The wheel nuts should not be loose.
Windshield wip-
ers
• The wiper blades should not show any
signs of cracking,
splitting, wear, con-
tamination or defor-
mation.
• The wiper blades should clear the
windshield without
streaking or skip-
ping.
ItemsCheck points

3266-3. Do-it-yourself maintenance
The 12-volt battery is located on the
right-hand side of the trunk.
■Before recharging
When recharging, the 12-volt battery pro-
duces hydrogen gas which is flammable
and explosive. Therefore, observe the fol-
lowing precautions before recharging:
●If recharging with the 12-volt battery
installed on the vehicle, be sure to discon-
nect the ground cable.
●Make sure the power switch on the char-
ger is off when connecting and discon-
necting the charger cables to the 12-volt
battery.
■After recharging/reconnecting the 12-
volt battery
●Unlocking the doors using the smart
access system with pu sh-button start may
not be possible immediately after recon-
necting the 12-volt battery. If this hap-
pens, use the wireless remote control or
the mechanical key to lock/unlock the
doors.
●Start the hybrid system with the power
switch in ACCESSORY mode. The
hybrid system may not start with the
power switch turned off. However, the
hybrid system will operate normally from
the second attempt.
●The power switch mode is recorded by
the vehicle. If the 12-volt battery is recon-
nected, the vehicle will return the power
NOTICE
■Do not use any fluid other than
washer fluid
Do not use soapy water or engine anti-
freeze instead of washer fluid.
Doing so may cause streaking on the
vehicle’s painted surfaces, as well as
damaging the pump leading to problems
of the washer fluid not spraying.
■Diluting washer fluid
Dilute washer fluid with water as neces-
sary.
Refer to the freezing temperatures listed
on the label of the washer fluid bottle.
12-volt battery
Location

355
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 356
If your vehicle has to be stopped in an emergency .......................... 356
If the vehicle is trapped in rising water............................................ 357
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................ 359
If you think something is wrong ........................................................ 362
If a warning light turns on or a warning buzzer sounds ....... 364
If a warning message is displayed ........................................................ 374
If you have a flat tire.................. 378
If the hybrid system will not start ........................................................ 385
If you lose your keys ................. 387
If the fuel filler door cannot be opened........................................ 387
If the electronic key does not operate properly .................... 388
If the 12-volt battery is discharged ........................................................ 390
If your vehicle overheats ........ 395
If the vehicle becomes stuck 398

3577-1. Essential information
7
When trouble arises
press it briefly 3 times or more in
succession.
5
Stop the vehicle in a safe place by
the road. 
Remove the seat belt first.
 If the door can be opened, open the
door and exit the vehicle.
 If the door can not be opened, open
the window using the power window
switch and exit the vehicle through
the window.
 If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle, and then
open the door and exit the vehicle.
WARNING
■If the hybrid system has to be turned
off while driving
Power assist for the steering wheel will
be lost, making the steering wheel
heavier to turn. Decelerate as much as
possible before turning off the hybrid sys-
tem.
If the vehicle is trapped in
r
ising water
In the event the vehicle is sub-
merged in water, remain calm and
perform the following.
WARNING
■Using an emergency hammer*1 for
emergency escape
The rear side windows and rear window
of this vehicle can be shattered by an
emergency hammer
*1 used for emer-
gency escape, however, since the wind-
shield and front side windows
*2 are
laminated glass they can not be shattered
by an emergency hammer
*1.
*1: Contact your Lexus dealer or after-
market accessory manufacturer for
further information about an emer-
gency hammer.
*2: Vehicles with laminated glass

3717-2. Steps to take in an emergency
7
When trouble arises
■Brake hold operated indicator (warning buzzer)
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Master warning light (warning buzzer)
■Warning buzzer
In some cases, the bu zzer may not be heard
due to being in a noisy location or audio
sound.
■Front passenger detection sensor, seat
belt reminder and warning buzzer
●If luggage is placed on the front passen-
ger seat, the front passenger detection
sensor may cause th e warning light to
flash and the warning buzzer to sound
even if a passenger is not sitting in the
seat.
●If a cushion is placed on the seat, the sen-
sor may not detect a passenger, and the
warning light may not operate properly.
■SRS warning light
This warning light system monitors the air-
bag sensor assembly, fr ont impact sensors,
side impact sensors (front door), side
impact sensors (front), side impact sensors
(rear), driver’s seat position sensor, driver’s
seat belt buckle switch, front passenger
occupant classification system (ECU and
sensors), “AIR BAG ON” indicator light, “AIR BAG OFF” indicator light, front pas-
senger’s seat belt buckle switch, seat belt
pretensioners, airbags, interconnecting wir-
ing and power sources. (
P.28)
■Electric power steering system warning
light (warning buzzer)
When the 12-volt battery charge becomes
insufficient or the voltage temporarily
drops, the electric power steering system
warning light may come on and the warning
buzzer may sound.
■When the tire pressure warning light
comes on
Inspect the tires to check if a tire is punc-
tured.
If a tire is punctured:  P.378
If none of the tires are punctured:
Turn the power switch off then turn it to ON
mode. Check if the tire pressure warning
light comes on or blinks.
Warning lightDetails/Actions
(flashes)
Indicates a malfunction in the brake hold system
 Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
Indicates that the hybrid system has overheated
Stop the vehicle in a safe place. Handling method ( P.396)
Warning lightDetails/Actions
A buzzer sounds and the warning light comes on and flashes to indicate
that the master warning system has detected a malfunction.
 P.374

3767-2. Steps to take in an emergency
■If “Traction Battery Needs to be Pro-
tected Shift into P to Restart” is dis-
played
This message is displayed when the hybrid
battery (traction battery) charge has
become extremely low because the shift
lever has been left in N for a certain amount
of time.
When operating the vehicle, shift to P and
restart the hybrid system.
■If “Shift to P Before exiting vehicle” is
displayed
Message is displayed when the driver’s
door is opened with out turning the power
switch off with the shift lever in any position
other than P.
Shift the shift lever to P.
■If “Shift is in N Release accelerator
before shifting” is displayed
The accelerator pedal has been depressed
when the shift lever is in N.
Release the accelerator pedal and shift the
shift lever to D or R.
■If “Accelerator pedal is pressed” is dis-
played
The accelerator pedal has been depressed
when the shift lever is in P.
Release the accelerator pedal.
■If “Press brake when vehicle is stopped
Hybrid system may overheat” is dis-
played
The message may be displayed when the
accelerator pedal is depressed to hold the
vehicle while the vehicle is stopped on an
incline, etc. The hybrid system may over-
heat. Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off to Conserve Battery”
is displayed
Power was turned off due to the automatic
power off function. Next time when starting
the hybrid system, operate the hybrid sys-
tem for approximately 5 minutes to
recharge the 12-volt battery.
■If “High Power Cons umption Power to
Climate Temporarily Limited” is dis-
played
Turn off unnecessary electronic equipment
to reduce power consumption.
Please wait until the power supply returns to
normal.
■If “Headlight System Malfunction Visit
Your Dealer” is displayed
The following systems may be malfunction-
ing. Have the vehicle inspected by your
Lexus dealer immediately.
●The LED headlight system
●AFS (Adaptive Front-lighting System)
●The automatic headlight leveling system
(if equipped)
●Automatic High Beam
■If “Radar Cruise Control Unavailable
See Owner’s Manual” is shown
The dynamic radar cruise control with full-
speed range system is suspended tempo-
rarily or until the pr oblem shown in the mes-
sage is resolved. (causes and coping
methods: P.176)
■If “Radar Cruise Control Unavailable” is
shown
The dynamic radar cruise control with full-
speed range system cannot be used tempo-
rarily. Use the system when it becomes
available again.
■If “Front Camera Unav ailable” or “Front
Camera Unavailable See Owner’s
Manual” is displayed
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.176, 370)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if equipped)
●Dynamic radar cruise control with full-
speed range
■If “Maintenance Required Soon” is dis-
played
Indicates that all maintenance according to

3817-2. Steps to take in an emergency
7
When trouble arises
3The lever can be hooked on the
edge of the trunk.
4
Remove the jack.
1
Remove the auxiliary box. 2
Loosen the center fastener that
secures the spare tire.
1
Chock the tires.
NOTICE
■To prevent damage to luggage mat
When closing the trunk door, do not
leave the luggage mat lever hooked on
the edge of the trunk.
Taking out the spare tire
WARNING
■When storing the spare tire
Be careful not to catch fingers or other
body parts between the spare tire and
the body of the vehicle.
Replacing a flat tire
Flat tireWheel chock positions
Front left-
hand sideBehind the rear right-hand
side tire
Front right-
hand sideBehind the rear left-hand
side tire
Rear left-hand
sideIn front of the front right-
hand side tire
Rear right-
hand sideIn front of the front left-
hand side tire

3877-2. Steps to take in an emergency
7
When trouble arises
Remove the cover inside the trunk and
pull the lever.
Using the lever to open the fuel filler door
may not allow for an adequate reduction in
fuel tank pressure before refueling. To pre-
vent fuel from spilling out, turn the cap
slowly when removing it. During refueling,
fuel may spill out from the filler opening
due to air being discharged from inside the
fuel tank. Therefore, fill the fuel tank care-
fully and slowly.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys that were
provided with your vehicle.
If the fuel filler door cannot
b
e opened
If the fuel filler door opener switch
cannot be operated, contact your
Lexus dealer to service the vehicle.
In case where refueling is urgently
necessary, the following procedure
can be used to open the fuel filler
door.
Opening the fuel filler door

3887-2. Steps to take in an emergency
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at your
Lexus dealer. If it is off, turn the function
on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.111)
Use the mechanical key ( P.98) in
order to perform the following opera-
tions:
■Unlocking the door
1
Pull the driver’s door handle and
insert the mechanical key.
2
Unlock the door.
3
Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1
With the door open, push down the
inside lock button.
2
Close the door.
■Opening the trunk
Turn the mechanical key clockwise to
If the electronic key does not
o
perate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.112) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the hybrid system can be started by
following the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer as soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions

3907-2. Steps to take in an emergency
■Changing power switch modes
Release the brake pedal and press the
power switch in step 3 above.
The hybrid system does not start and modes
will be changed each time the switch is
pressed. ( P.146)
If you have a set of jumper (or booster)
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle using the following procedure.
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.70)
2 Open the hood ( P.319) and
open the fuse box cover.
If the 12-volt battery is dis-
charged
The following procedures may be
used to start the hybrid system if the
12-volt battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the hybrid system