ESP LEXUS ES300h 2021 Service Manual

2615-1. Remote Touch
5
Interior features
■Split-screen display (12.3-inch display model)
Different information can be displayed on the left and right of the screen. For
example, air conditioning system screen can be displayed and operated while the
fuel consumption information screen is be ing displayed. The large screen on the
left of the display is called the main display, and the small screen to the right is
called the side display.
■Main display
For details about the functions and
operation of the main display, refer to
the respective section and “NAVIGA-
TION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL”.
■Side display (12.3-inch display
model)
The following functions can be dis-
played and operated on the side dis-
play.
Select or to display the desired
screen. Navigation system
*
Audio*
Vehicle information (
P.94)
Air conditioning system ( P.270)
Show/hide the side display
*: Refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S
MANUAL”.
■Screen display during low temperatures
When the ambient temperature is
A
B
C
D
E

2625-1. Remote Touch
extremely low, screen response may be
delayed even if the Remote Touch is oper-
ated.

2785-4. Using the interior lights
■Turning the door position on
Press the door-linked interior light
switch
The lights are turned on and off according
to whether the doors are opened/closed.
■Turning the lights on/off
Turns the lights on/off (touch the light)
The rear interior light turns on/off
together with the front interior light.
When a door is opened while the door
position is on, the lights turn on.
■Turning the lights on/off
Front
Turns the lights on/off (touch the light)
Rear
Turns the lights on/off
■Illuminated entry system
The lights automatically turn on/off accord-
ing to the power switch mode, the presence
of the electronic key, whether the doors are
locked/unlocked, and whether the doors
are open/closed.
■To prevent the 12-volt battery from
being discharged
If the interior lights remain on when the
power switch is turned off, the lights will go
off automatically after 20 minutes.
■When front interior light or front per-
sonal lights do not respond as normal
●When water, dirt, etc., have adhered to
the lens surface
●When operated with a wet hand
●When wearing gloves, etc.
■The interior lights will turn on automati-
cally when
If any of the SRS airbag s deploy (inflate) or
in the event of a strong rear impact, the
interior lights will turn on automatically.
Operating the interior lights
Operating the personal lights

3096-1. Maintenance and care
6
Maintenance and care
Remove dirt and dust using a vac-
uum cleaner. Wipe dirty surfaces
with a cloth dampened with luke-
warm water.
 If dirt cannot be removed, wipe it off
with a soft cloth dampened with
neutral detergent diluted to approx-
imately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
■Shampooing the carpets
There are several commercial foaming-
type cleaners available. Use a sponge or
brush to apply the foam. Rub in overlapping
circles. Do not use wa ter. Wipe dirty sur-
faces and let them dry. Excellent results are
obtained by keeping the carpet as dry as
possible.
■Handling the seat belts
Clean with mild soap and lukewarm water
using a cloth or spon ge. Also check the
belts periodically for excessive wear, fray-
ing or cuts.
■When cleaning the carpeted portions of
the glove box, console box, etc.
If a strong adhesive tape is used, there is a
possibility that the surface of the carpet
could be damaged.
Cleaning and protecting the
vehicle interior
Perform cleaning in a manner
appropriate to each component
and its material.
Protecting the vehicle interior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the vehi-
cle, such as on the floor, on the rear
seats, in the hybrid battery (traction
battery) air vents, and in the trunk.
(  P.67)
Doing so may cause the hybrid bat-
tery, electrical components, etc. to
malfunction or catch fire.
●Do not get any of the SRS components
or wiring in the vehicle interior wet.
(  P.28)
An electrical malfunction may cause
the airbags to deploy or not function
properly, resulting in death or serious
injury.
■Cleaning the interior (especially
instrument panel)
Do not use polish wax or polish cleaner.
The instrument panel may reflect off the
windshield, obstructin g the driver’s view
and leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of
detergent, as they may discolor the
vehicle interior or cause streaks or
damage to painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or gasoline,
alkaline or acidic solutions, dye, and
bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s or
other interior part’s painted surface
may be damaged.

3106-1. Maintenance and care
Remove dirt using a water-damp-
ened soft cloth or synthetic chamois.
 Wipe the surface with a dry soft
cloth to remove any remaining
moisture.
■Cleaning the areas with satin-finish
metal accents
The metal areas use a layer of real metal for
the surface. It is necessary to clean them
regularly. If dirty areas are left uncleaned
for long periods of time, they may be diffi-
cult to clean.
 Remove dirt and dust using a vac-
uum cleaner.
 Wipe off any excess dirt and dust
with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approxi-
mately 5% neutral wool detergent.
Wring out any excess water from
the cloth and thoroughly wipe off all
remaining traces of detergent.
 Wipe the surface with a dry soft
cloth to remove any remaining
moisture. Allow the leather to dry in
a shaded and ventilated area.
■Caring for leather areas
Lexus recommends cleani ng the interior of
the vehicle at least twice a year to maintain
the quality of the vehicle’s interior.
NOTICE
■Preventing damage to leather sur-
faces
Observe the following precautions to
avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather
surfaces immediately.
●Do not expose the vehicle to direct
sunlight for extended periods of time.
Park the vehicle in the shade, espe-
cially during summer.
●Do not place items made of vinyl, plas-
tic, or containing wax on the uphol-
stery, as they may stick to the leather
surface if the vehicle interior heats up
significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio sys-
tem may be damaged if water comes into
contact with electrical components such
as the audio system above or under the
floor of the vehicle. Water may also
cause the body to rust.
■When cleaning the inside of the wind-
shield
Do not allow glass cleaner to contact the
lens. Also, do not touch the lens.
(  P.174)
■Cleaning the inside of the rear win-
dow
●Do not use glass cleaner to clean the
rear window, as this may cause dam-
age to the rear window defogger
heater wires or antenna. Use a cloth
dampened with lukewarm water to
gently wipe the window clean. Wipe
the window in strokes running parallel
to the heater wires or antenna.
●Be careful not to scratch or damage
the heater wires or antenna.
Cleaning the areas with satin-
finish metal accents
Cleaning the leather areas

3126-2. Maintenance
6-2.Maintenance
■Repair and replacement
It is recommended that genuine Lexus parts
be used for repairs to ensure performance
of each system. If non-Lexus parts are used
in replacement or if a repair shop other than
a Lexus dealer perfor ms repairs, confirm
the warranty coverage.
■Allow inspection and repairs to be per-
formed by a Lexus dealer
●Lexus technicians are well-trained spe-
cialists and are kept up to date with the
latest service information. They are well
informed about the operations of all sys-
tems on your vehicle.
●Keep a copy of the repa ir order. It proves
that the maintenance that has been per-
formed is under warranty coverage. If
any problem should arise while your vehi-
cle is under warranty, your Lexus dealer
will promptly take care of it.
General maintenance should be per-
formed on a daily basis. This can be
done by yourself or by a Lexus dealer.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance sched-
ule.
For details about ma intenance items and
schedules, refer to the “Warranty and Ser-
vice Guide”, “Owner’s Manual Supple-
ment” or “Scheduled Maintenance”.
■Resetting the message indicating main-
tenance is required
After the required maintenance is per-
formed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedure
described below:
1 Press or of the meter control
switches and select .
2 Press or of the meter control
switches and select “Vehicle Settings”.
Then press “OK”.
Maintenance requirements
To ensure safe and economical
driving, day-to-day care and regu-
lar maintenance are essential. It is
the owner’s responsibility to per-
form regular checks. Lexus recom-
mends the following maintenance:
WARNING
■If your vehicle is not properly main-
tained
Improper maintenanc e could result in
serious damage to the vehicle and possi-
ble death or serious injury.
■Handling of the 12-volt battery
●Engine exhaust, some of its constitu-
ents, and a wide variety of automobile
components contain or emit chemicals
known to the State of California to
cause cancer and birth defects and
other reproductive harm. Work in a
well ventilated area.
●Oils, fuels and fluids contained in vehi-
cles as well as waste produced by
component wear contain or emit
chemicals known to the State of Cali-
fornia to cause cancer and birth
defects or other re productive harm.
Avoid exposure and wash any affected
area immediately.
●12-volt battery post s, terminals and
related accessories contain lead and
lead compounds which are known to
cause brain damage. Wash your hands
after handling. ( P.326)
General maintenance
Scheduled maintenance

3747-2. Steps to take in an emergency
WARNING
■If a blowout or sudden air leakage
should occur
The tire pressure warning system may
not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if pro-
vided), should be checked monthly when
cold and inflated to the inflation pressure
recommended by the vehicle manufac-
turer on the vehicle placard or tire infla-
tion pressure label (tire and load
information label). (I f your vehicle has
tires of a different size than the size indi-
cated on the vehicle placard or tire infla-
tion pressure label [tire and load
information label], yo u should determine
the proper tire infl ation pressure for
those tires.)
As an added safety feature, your vehicle
has been equipped with a tire pressure
monitoring system (TPMS-tire pressure
warning system) that illuminates a low
tire pressure telltale (tire pressure warn-
ing light) when one or more of your tires
is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale
(tire pressure warnin g light) illuminates,
you should stop and check your tires as
soon as possible, and inflate them to the
proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire
to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi-
ciency and tire tread life, and may affect
the vehicle’s handling and stopping abil-
ity.
Please note that the TPMS (tire pressure
warning system) is not a substitute for
proper tire maintenance, and it is the
driver’s responsibility to maintain correct
tire pressure, even if under-inflation has
not reached the level to trigger illumina-
tion of the TPMS low tire pressure telltale
(tire pressure warning light).
Your vehicle has also been equipped
with a TPMS (tire pressure warning sys-
tem) malfunction indicator to indicate
when the system is not operating prop-
erly. The TPMS (tire pressure warning
system) malfunction indicator is com-
bined with the low tire pressure telltale
(tire pressure warning light). When the
system detects a malfunction, the telltale
will flash for approximately one minute
and then remain continuously illumi-
nated. This sequence will continue upon
subsequent vehicle start-ups as long as
the malfunction exists. When the mal-
function indicator is illuminated, the sys-
tem may not be able to detect or signal
low tire pressure as intended.
TPMS (tire pressure warning system)
malfunctions may occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels
on the vehicle that prevent the TPMS
(tire pressure warning system) from
functioning properly. Always check the
TPMS (tire pressure warning system)
malfunction telltale after replacing one
or more tires or wheels on your vehicle
to ensure that the replacement or alter-
nate tires and wheels allow the TPMS
(tire pressure warning system) to con-
tinue to function properly.
NOTICE
■To ensure the tire pressure warning
system operates properly
Do not install tires with different specifi-
cations or makers, as the tire pressure
warning system may not operate prop-
erly.

3787-2. Steps to take in an emergency
schedule* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.312)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is
performed. ( P.312)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil and change it if neces-
sary. After changing the engine oil, make
sure to reset the message. ( P.312)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus de aler. After changing
the engine oil, make sure to reset the mes-
sage. ( P.323)
■If a message that in dicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the multi-
information display is malfunctioning. Have
the vehicle inspected by your Lexus dealer immediately.
■If a message that indicates the need for
referring to Owner’
s Manual is dis-
played
●If any of the following messages are
shown on the multi-information display,
follow the instructions.
• “Engine Coolant Temp High” ( P.396)
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfunction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Access System with Elec. Key Malfunc-
tion”
• “Hybrid system malfunction”
•“Check Engine”
• “Hybrid battery system malfunction”
• “Accelerator system malfunction”
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfun ction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
●If any of the following messages are
shown on the multi-information display,
the vehicle may have run out of fuel. Stop
the vehicle in a safe place and, if the fuel
level is low, refuel the vehicle. ( P.64)
• “Hybrid system stopped”
• “Engine stopped”
●If “Low Auxiliary Battery” is shown
• When the display goes off after several
seconds
*:
Maintain the hybrid system operation for
more than 15 minutes and charge the 12-
volt battery.
• When the display does not go off:
Start up the hybrid system using the proce-
dures for “If the 12-volt battery is dis-
charged” ( P.391).
*: Displays for about 6 seconds
●If “Maintenance required for Traction
battery cooling parts” is shown, the filter
may be clogged, the air intake vent may

3937-2. Steps to take in an emergency
7
When trouble arises
6Open and close any of the doors of
your vehicle with the power switch
off.
7 Maintain the engine speed of the
second vehicle and start the hybrid
system of your vehicle by turning
the power switch to ON mode.
8 Make sure the “READY” indicator
comes on. If the indicator does not
come on, contact your Lexus
dealer.
9 Once the vehicle’s hybrid system
has started, remove the jumper
cables in the exact reverse order
from which they were connected.
10 Close the exclusive jump starting
terminal cover, and reinstall the
fuse box cover to its original posi-
tion.
Once the hybrid system starts, have the
vehicle inspected at your Lexus dealer as
soon as possible.
■Starting the hybrid system when the 12-
volt battery is discharged
The hybrid system cannot be started by
push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio sys-
tem while the hybrid system is stopped.
●Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■When the 12-volt battery is removed or
discharged
●Information stored in the ECU is cleared.
When the 12-volt battery is depleted,
have the vehicle inspected at your Lexus
dealer.
●Some systems may require initialization.
(  P.431)
■When removing the 12-volt battery ter-
minals
When the 12-volt battery terminals are
removed, the information stored in the
ECU is cleared. Before removing the 12-
volt battery terminals, contact your Lexus
dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery
will discharge gradually even when the
vehicle is not in use, due to natural dis-
charge and the draining effects of certain
electrical appliances. If the vehicle is left for
a long time, the 12-volt battery may dis-
charge, and the hybrid system may be
unable to start. (The 12-volt battery
recharges automatically while the hybrid
system is operating.)
■When recharging or replacing the 12-
volt battery
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
12-volt battery is discharged. Use the
wireless remote control or the mechani-
cal key to lock or unlock the doors.
●The hybrid system may not start on the
first attempt after the 12-volt battery has
recharged but will start normally after the
second attempt. This is not a malfunction.
●The power switch mode is memorized by
the vehicle. When the 12-volt battery is
reconnected, the system will return to the
mode it was in before the 12-volt battery
was discharged. Before disconnecting
the 12-volt battery, turn the power switch
off.
If you are unsure what mode the power
switch was in before the 12-volt battery
discharged, be especially careful when
reconnecting the 12-volt battery.
■When replacing the 12-volt battery
●Use a 12-volt battery that conforms to
European regulations.
●Use a 12-volt battery that the case size is
same as the previous one (LN2), 20 hour
rate capacity (20HR) is equivalent
(60Ah) or greater, and performance rat-
ing (CCA) is equivalent (345A) or
greater.

3987-2. Steps to take in an emergency
power control unit coolant is unavailable.
6After stopping the hybrid system
and waiting for 5 minutes or more,
start the hybrid system again and
check if “Hybrid system over-
heated Output power reduced” is
shown on the multi-information dis-
play.
If the message does not disappear:
Stop the hybrid system and contact your
Lexus dealer.
If the message is not displayed:
The hybrid system temperature has
dropped and the vehicle may be driven
normally.
However, if the me ssage appears again
frequently, contact your Lexus dealer.
WARNING
■When inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious
injury such as burns.
●If steam is seen coming from under the
hood, do not open the hood until the
steam has subsided. The engine com-
partment may be very hot.
●After the hybrid system has been
turned off, check that the “READY”
indicator are off.
When the hybrid system is operating,
the gasoline engine may automatically
start, or the cooling fan may suddenly
operate even if the gasoline engine
stops. Do not touch or approach rotat-
ing parts such as the fan, which may
lead to fingers or clothing (especially a
tie, a scarf or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the coolant inlet cap or
coolant reservoir caps while the hybrid
system and radiator are hot.
High temperature steam or coolant
could spray out.
NOTICE
■When adding engine/power control
unit coolant
Add coolant slowly after the hybrid sys-
tem has cooled down sufficiently. Adding
cool coolant to a hot hybrid system too
quickly can cause dama ge to the hybrid
system.
■To prevent damage to the cooling
system
Observe the following precautions:
●Avoid contaminating the coolant with
foreign matter (such as sand or dust
etc.).
●Do not use any coolant additive.