steering LEXUS ES300h 2021 Repair Manual

3617-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity
generated by the operation of the motor
may cause a fire to occur depending on
the nature of the damage or malfunction.
■While towing (vehicles with a towing
eyelet)
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle (vehicles with a towing eyelet)
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing (vehicles
with a towing eyelet)
Do not secure cables or chains to the
suspension components.
Situations when it is necessary to
contact dealers before towing

3627-2. Steps to take in an emergency
The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
 The vehicle makes an abnormal
sound.
From the front
Release the parking brake.
Turn automatic mode off. ( P.158)
From the rear
Use a towing dolly under the front
wheels. When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the power switch off.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
Emergency towing (vehicles
with a towing eyelet)

3637-2. Steps to take in an emergency
7
When trouble arises
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1Take out the wheel nut wrench and
towing eyelet. ( P.380)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand. 4
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON mode.
7Shift the shift lever to N and release
the parking brake.
Turn automatic mode off. ( P.158)
When the shift lever cannot be shifted:
 P.153
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk.
(  P.380)
Emergency towing procedure
(vehicles with a towing eyelet)

3677-2. Steps to take in an emergency
7
When trouble arises
■ABS warning light (warning buzzer)
■Brake Override System warning light/Drive-Start Control warning light*
(warning buzzer)
*: This light illuminates on the multi-information display.
■Electric power steering system warning light (warning buzzer)
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
 The ABS; or
 The brake assist system
 Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning;
 Drive-Start Control is operating; or
 Drive-Start Control is malfunctioning
 Follow the instructions displayed on the multi-information display.
When a buzzer does not sound:
Brake Override System is operating
 Release the accelerator pedal and depress the brake pedal.
Warning lightDetails/Actions
(red)
or
(yellow)
Indicates a malfunction in the EPS (Electric Power Steering) system
Have the vehicle inspected by your Lexus dealer immediately.

3727-2. Steps to take in an emergency
■Brake hold operated indicator (warning buzzer)
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Master warning light (warning buzzer)
■Warning buzzer
In some cases, the bu zzer may not be heard
due to being in a noisy location or audio
sound.
■Front passenger detection sensor, seat
belt reminder and warning buzzer
●If luggage is placed on the front passen-
ger seat, the front passenger detection
sensor may cause th e warning light to
flash and the warning buzzer to sound
even if a passenger is not sitting in the
seat.
●If a cushion is placed on the seat, the sen-
sor may not detect a passenger, and the
warning light may not operate properly.
■SRS warning light
This warning light system monitors the air-
bag sensor assembly, fr ont impact sensors,
side impact sensors (front door), side
impact sensors (front), side impact sensors
(rear), driver’s seat position sensor, driver’s
seat belt buckle switch, front passenger
occupant classification system (ECU and
sensors), “AIR BAG ON” indicator light, “AIR BAG OFF” indicator light, front pas-
senger’s seat belt buckle switch, seat belt
pretensioners, airbags, interconnecting wir-
ing and power sources. (
P.28)
■Electric power steering system warning
light (warning buzzer)
When the 12-volt battery charge becomes
insufficient or the voltage temporarily
drops, the electric power steering system
warning light may come on and the warning
buzzer may sound.
■When the tire pressure warning light
comes on
Inspect the tires to check if a tire is punc-
tured.
If a tire is punctured:  P.379
If none of the tires are punctured:
Turn the power switch off then turn it to ON
mode. Check if the tire pressure warning
light comes on or blinks.
Warning lightDetails/Actions
(flashes)
Indicates a malfunction in the brake hold system
 Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
Indicates that the hybrid system has overheated
Stop the vehicle in a safe place. Handling method ( P.397)
Warning lightDetails/Actions
A buzzer sounds and the warning light comes on and flashes to indicate
that the master warning system has detected a malfunction.
 P.375

3737-2. Steps to take in an emergency
7
When trouble arises
If the tire pressure warning light blinks for
approximately 1 minute then stays on
There may be a malfunct ion in the tire pres-
sure warning system. Have the vehicle
inspected by your Lexus dealer immedi-
ately.
If the tire pressure warning light comes
on
1 After the temperature of the tires has
lowered sufficiently, check the inflation
pressure of each tire and adjust them to
the specified level.
2 If the warning light does not turn off
even after several minutes have
elapsed, check that the inflation pres-
sure of each tire is at the specified level
and perform initialization. ( P.335)
■The tire pressure warning light may
come on due to natural causes
The tire pressure wa rning light may come
on due to natural causes such as natural air
leaks and tire inflation pressure changes
caused by temperature. In this case, adjust-
ing the tire inflation pressure will turn off the
warning light (after a few minutes).
■When a tire is replaced with a spare tire
The compact spare tire is not equipped with
a tire pressure warning valve and transmit-
ter. If a tire goes flat, the tire pressure warn-
ing light will not turn off even though the flat
tire has been replaced with the spare tire.
Replace the spare tire with the repaired tire
and adjust the tire inflation pressure. The
tire pressure warning lig ht will go off after a
few minutes.
■Conditions that the tire pressure warn-
ing system may not function properly
 P.332
WARNING
■If both the ABS and the brake system
warning lights remain on
Stop your vehicle in a safe place immedi-
ately and contact your Lexus dealer.
The vehicle will become extremely
unstable during br aking, and the ABS
system may fail, which could cause an
accident resulting in death or serious
injury.
■When the electric power steering
system warning light comes on
When the light comes on yellow, the
assist to the power st eering is restricted.
When the light comes on red, the assist
to the power steering is lost and handling
operations of the steering wheel become
extremely heavy.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using more
force than usual.
■If the tire pressure warning light
comes on
Be sure to observe the following precau-
tions.
Failure to do so could cause a loss of
vehicle control and result in death or
serious injury.
●Stop your vehicle in a safe place as
soon as possible. Check and adjust the
tire inflation pre ssure immediately.
●If the tire pressure warning light comes
on even after tire inflation pressure
adjustment, it is prob able that you have
a flat tire. Check the tire s. If a tire is flat,
change it with the spare tire and have
the flat tire repaired by the nearest
Lexus dealer.
●Avoid abrupt maneuvering and brak-
ing.
If the vehicle tires deteriorate, you
could lose control of the steering
wheel or the brakes.

3767-2. Steps to take in an emergency
*: A buzzer sounds the first time a message is shown on the multi-information display.
In some situations, the master warning light and warning buzzer may not oper-
ate as specified. In this case, follow the instructions displayed in the warning
message.
 If a warning light comes on or flashes at the same time that a warning message is
displayed, take corrective actio n according to the warning light. ( P.365)
■Warning messages
The warning messages explained below
may differ from the actual messages
according to operation conditions and vehi-
cle specifications.
■Warning buzzer
In some cases, the bu zzer may not be heard
due to being in a noisy location or audio
sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check the level
of the engine oil, and add if necessary.
This message may appear if the vehicle is
stopped on a slope. Move the vehicle to a
level surface and check to see if the mes-
sage disappears.
■If “Hybrid System Stopped Steering
Power Low” is displayed
This message is displayed if the hybrid sys- tem is stopped while driving.
When steering wheel operations are
heavier than usual, gr
ip the steering wheel
firmly and operate it using more force than
usual.
■If “Hybrid system overheated Output
power reduced” is displayed
This message may be displayed when driv-
ing under severe operat ing conditions. (For
example, when driving up a long steep hill.)
Handling method:  P.396
■If “Traction Battery Needs to be Pro-
tected Refrain From the Use of N Posi-
tion” is displayed
This message may be displayed when the
shift lever is in N.
As the hybrid battery (traction battery) can
not be charged when the shift lever is in N,
shift the shift lever to P when the vehicle is
stopped.
Warning buzzer*Warning
Comes onSounds
Indicates an important situation, such as when a sys-
tem related to driving is ma lfunctioning or that dan-
ger may result if the co rrection procedure is not
performed
FlashesSoundsIndicates a situation, such as when damage to the
vehicle or danger may result
Comes onDoes not sound
Indicates a condition, such as malfunction of electri-
cal components, their condition, or indicates the
need for maintenance
FlashesDoes not sound
Indicates a situation, such as when an operation has
been performed incorrectly, or indicates how to
perform an operation correctly

3857-2. Steps to take in an emergency
7
When trouble arises
76 ft•lbf (103 N•m, 10.5 kgf•m)
5Stow the flat tire, tire jack and all
tools.
■The compact spare tire
●The compact spare tire is identified by
the label “TEMPORARY USE ONLY”
on the tire sidewall.
Use the compact spare tire temporarily,
and only in an emergency.
●Make sure to check the tire inflation
pressure of the compact spare tire.
( P.407)
■After completing the tire change
The tire pressure warning system must be
reset. ( P.335)
■When using the compact spare tire
As the compact spare tire is not equipped
with a tire pressure warning valve and
transmitter, low inflat ion pressure of the
spare tire will not be indicated by the tire
pressure warning sy stem. Also, if you
replace the compact spare tire after the tire
pressure warning light comes on, the light
remains on.
■When the compact spare tire is
attached
The vehicle becomes lower when driving
with the compact spar e tire compared to
when driving with standard tires.
■If you have a flat fron t tire on a road cov-
ered with snow or ice
Install the compact spare tire on one of the
rear wheels of the vehicle. Perform the fol-
lowing steps and fit tire chains to the front
tires: 1
Replace a rear tire with the compact
spare tire.
2 Replace the flat front tire with the tire
removed from the rear of the vehicle.
3 Fit tire chains to the front tires.
WARNING
■When using the compact spare tire
●Remember that the compact spare tire
provided is specific ally designed for
use with your vehicle. Do not use your
compact spare tire on another vehicle.
●Do not use more than one compact
spare tire simultaneously.
●Replace the compact spare tire with a
standard tire as soon as possible.
●Avoid sudden acceleration, abrupt
steering, sudden br aking and shifting
operations that cause sudden engine
braking.
■When the compact spare tire is
attached
The vehicle speed may not be correctly
detected, and the following systems may
not operate correctly:
• ABS & Brake assist
•VSC
•TRAC
• Dynamic radar cruise control with full- speed range
• PCS (Pre-Collision System)
•EPS
• LTA (Lane Tracing Assist)
• Panoramic view monitor (if equipped)
• Lexus parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
• BSM (Blind spot monitor) (if equipped)
• Automatic high Beam

3867-2. Steps to take in an emergency
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.390)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.172)
 There may be a malfunction in the
immobilizer system. ( P.69)
 There may be a malfunction in the
steering lock system.
 The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
 For vehicles sold in except Canada:
There is a possibility that the tem-
perature of the hybrid battery (trac-
tion battery) is extremely low
(approximately below -22°F [-
30°C]). ( P.65, 145)
WARNING
■Speed limit when using the compact
spare tire
Do not drive at speeds in excess of 50
mph (80 km/h) when a compact spare
tire is installed on the vehicle.
The compact spare tire is not designed
for driving at high speeds. Failure to
observe this precaution may lead to an
accident causing deat h or serious injury.
■After using the tools and jack
Before driving, make sure all the tools
and jack are securely in place in their
storage location to reduce the possibility
of personal injury during a collision or
sudden braking.
NOTICE
■Be careful when driving over bumps
with the compact spare tire installed
on the vehicle
The vehicle becomes lower when driving
with the compact spare tire compared to
when driving with standard tires. Be
careful when driving over uneven road
surfaces.
■Driving with tire chains and the com-
pact spare tire
Do not fit tire chains to the compact
spare tire.
Tire chains may damage the vehicle
body and adversely affect driving perfor-
mance.
■When replacing the tires
When removing or fitting the wheels,
tires or the tire pressure warning valve
and transmitter, contact your Lexus
dealer as the tire pr essure warning valve
and transmitter may be damaged if not
handled correctly.
If the hybrid system will not
start
Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
(  P.145)

4078-1. Specifications
8
Vehicle specifications
*1: Minimum pedal clearance when depressed with a force of 67.4 lbf (300 N, 30.6 kgf)
while the hybrid system is operating.
When performing the brake pedal inspection, also be sure to check that the brake sys-
tem warning light is not illuminated when the hybrid system is operating. (If the brake
system warning light is illuminated, refer to P.365.)
*2: Make sure to confirm that the brake system wa rning light (yellow) does not illuminate. (If
the brake system warning light illuminates, refer to P.365.)
Type A
*1: 99 mph (160 km/h) or less
Parking brake lining wear limit0.04 in. (1.0 mm)
Parking brake indicator*2
When pushing the parking brake switch for
1 to 2 seconds: comes on
When pulling the parking brake switch for 1
to 2 seconds: turns off
Fluid typeFMVSS No.116 DOT 3 or SAE J1703
FMVSS No.116 DOT 4 or SAE J1704
Steering
Free playLess than 1.2 in. (30 mm)
Tires and wheels
Tire size215/55R17 94V, T155/70D17 110M
Tire inflation pressure
(Recommended cold tire inflation pressure)
Front
36 psi (250 kPa, 2.5 kgf/cm
2 or bar)*1
46 psi (320 kPa, 3.2 kgf/cm2 or bar)*2
Rear
36 psi (250 kPa, 2.5 kgf/cm
2 or bar)*1
46 psi (320 kPa, 3.2 kgf/cm2 or bar)*2
Spare
60 psi (420 kPa, 4.2 kgf/cm
2 or bar)
Wheel size17 x 7 1/2J, 17 x 4T (compact spare)
Wheel nut torque76 ft•lbf (103 N•m, 10.5 kgf•m)