service Lexus ES350 2009 Scheduled Maintenance Guide

Intr
oduction MAINTENANCE AND LEXUS W
ARRANTY C OVER AGEMAINTENANCE
40 Maint
aining y our vehicle accor ding to
the r ecommendations in this booklet
is r equir ed to ensur e that your war-
r ant y co ver age r emains int act. You
should k eep detailed records of v ehi-
cle maintenance, including date of
ser vice, mileage at time of ser vice
and a description of ser vice and/or
par ts inst allation per formed. The
maintenance logs in this booklet ar e a
good place to r ecord this information.
If y ou sell y our vehicle, be sur e to give
y our maintenance r ecords to the ne w
o wner .
L exus will not deny a w arrant y claim
solely because y ou do not have
r ecor ds to sho w that you maint ained
y our v ehicle. Ho wever , damage or
failur es caused b y lack of proper
maintenance ar e not cover ed under
w arr ant y.
Maintenance and r epair services may
be per formed b y you or b y any au to-
motiv e service pr ovider y ou choose.
L exus will not deny a w arrant y claim
solely because y ou used a service pr
ovider other than a L exus dealer-
ship for maintenance and r epairs.
Ho wever , damage or failur es caused
b y impr oper maintenance or r epairs
ar e not co ver ed under w arrant y.
Y our dealer may r ecommend more
fr equent maintenance inter vals or
mor e maintenance ser vices than
those listed in the scheduled mainte -
nance log. These additional ser vices
ar e not r equired to maint ain your w ar-
r ant y co ver age. Ask y our dealer for
an e xplanation of any r ecommended
maintenance not included in the
scheduled maintenance log. F
or a complete description of
L exus w arrant y co ver ages, see
pages 16–3 3 of this booklet.81183_09_LexusSedans_039_045a_R1 7/2/08 7:26 AM Page 40

Intr
oduction LEXUS DEALERSHIP SER
VICEMAINTENANCE
41
T
o ensur e that your vehicle r eceives
fir st-qualit y service and factor y-
au thoriz ed par ts, Lexus r ecommends
ha ving maintenance per formed by
an au thoriz ed Lexus dealer ship. To
locate y our near est authorized Lexus
dealer ship, cont act Lexus Customer
Satisfaction at (800) 255-398 7 or
log on to w ww.le xus. com.
L exus dealer ship technicians ar e
e xper ts in the maintenance and r epair
of L exus v ehicles. They st ay current
on the latest ser vice information
thr ough L exus technical bulletins,
ser vice publications and tr aining
cour ses. Many ar e also certified
thr ough the L exus C ommitment to
P er fection C ertification P rogr am,
which r equires specializ ed, state-of -
the-ar t training as w ell as rigorous
e xams thr ough both L exus and the
National Instit ute for A utomotiv e
Ser vice Ex cellence.
A dditionally , when you have y our
v ehicle ser viced at a L exus dealer-
ship , your ser vice information is
r ecor ded in the L exus National
Ser vice Histor y database. This is the
fir st dat abase of its kind in the au to-
motiv e industr y. It can be acces sed by any L
exus dealer ship in the U .S. — a
gr eat con venience if y ou relocate or
need to ha ve y our v ehicle ser viced
while tr aveling.
Y ou can be confident y ou’re getting
the best pos sible service for y our
v ehicle when y ou take it to a L exus
dealer ship. Don’t trust y our invest-
ment to any thing less than a team of
L exus specialists. Maintenance and r
epairs not
per formed b y an authorized
L exus dealer ship should be per-
formed b y a qualified technician
follo wing pr ocedures in Lexus
ser vice and r epair publications. 81183_09_LexusSedans_039_045a_R1 7/2/08 7:26 AM Page 41