emergency towing Lexus ES350 2010 Owner's Manuals

154
2-4. Using other driving systems
ES350_U
■If the cruise control indicator light flashes
Turn the ON-OFF button off once, and then reactivate the system.
If the cruise control speed cannot be set or if the cruise control cancels immediately
after being activated, there may be a malfunction in the cruise control system. Have
the vehicle inspected by your Lexus dealer.
CAUTION
■To avoid inadvertent cruise control activation
Keep the ON-OFF button off when not in use.
■Situations unsuitable for cruise control
Do not use cruise control in any of the following situations.
Doing so may result in control of the vehicle being lost and could cause an accident
resulting in death or serious injury.
●In heavy traffic
●On roads with sharp bends
●On slippery roads, such as those covered with rain, ice or snow
●On steep hills
●On winding roads
●When towing a trailer or emergency towing

163
2-4. Using other driving systems
2
When driving
ES350_U
CAUTION
■Before using dynamic radar cruise control
Do not overly rely on vehicle-to-vehicle distance control.
Be aware of the set vehicle speed. If automatic deceleration/acceleration is not
appropriate, adjust the vehicle speed, as well as the distance between your vehicle
and vehicles ahead by applying the brakes, etc.
■To avoid inadvertent cruise control activation
Keep the “ON-OFF” button off when not in use.
■Situations unsuitable for dynamic radar cruise control
Do not use dynamic radar cruise control in any of the following situations.
Doing so may result in control of the vehicle being lost and could cause an accident
resulting in death or serious injury.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as those covered with rain, ice or snow.
●On steep downhills, or where there are sudden changes between sharp up and
down gradients
●At entrances to expressways
●When weather conditions are bad enough that they may prevent the sensors
from functioning correctly (fog, snow, sandstorm, etc.)
●Where buzzer can be heard often
●When towing a trailer or emergency towing
■When the radar sensor may not be correctly detecting the vehicle ahead
Apply the brakes as necessary when any of the following types of vehicles are in
front of you.
As the sensor may not be able to correctly detect these types of vehicles, the prox-
imity alarm ( oP. 449) will not be activated, and an accident may result.
●Vehicles that cut in suddenly
●Vehicles traveling at low speeds
●Vehicles that are not moving
●Vehicles with small rear ends (trailers with no load on board etc.)

350
3-7. Other interior features
ES350_U■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Conne ct response center at 1-800-25-
LEXUS (1-800-255-3987) and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
Lexus.com.

5
When trouble arises
429
5-1. Essential information
ES350_U
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet. This should only attempted on hard, surfaced roads for short dis-
tances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion. Towing eyelet
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
If towing from the front, the vehicle’s rear wheels and axles must be in good
condition. ( oP. 4 3 3 )
If they are damaged, use a towing dolly or flat bed truck.

430
5-1. Essential information
ES350_U
Installing towing eyeletRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Turn the “ENGINE START STOP” switch to ACCESSORY (engine off)
or IGNITION ON mode (engine running).
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains. Always use caution for
the surroundings and other vehicles while towing.
●If the engine is not running, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious da mage to the transmission
Never tow this vehicle from the rear with front wheels on the ground.
This may cause serious damage to the transmission.
STEP1
STEP2
STEP3
STEP1

5
When trouble arises
431
5-1. Essential information
ES350_UInsert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP2
STEP3
■Location of the emergency towing eyelet
o
P. 4 6 1
CAUTION
■Installing towing eyelet to the vehicle
Make sure that towing eyelet are installed securely.
If not securely installed, towing eyelet may come loose during towing. This may lead
to accidents that cause serious injury or even death.

5
When trouble arises
461
5-2. Steps to take in an emergency
ES350_U
If you have a flat tire
Remove the flat tire and replace it with the spare provided.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the engine.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Jack
Jack handle
Spare tireCompact spare tire
Wr e n c h
Towing eyelet

5
When trouble arises
483
5-2. Steps to take in an emergency
ES350_U
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the surround-
ing area is clear, to avoid striking other vehicles, objects or persons. The vehicle
may also lunge forward or lunge back suddenly as it becomes free. Use extreme
caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an
accident and result in death or serious injury.
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the wheels and do not rev the engine.
●If the vehicle remains stuck after trying these procedures, the vehicle may require
towing to be freed.
Carry out the following procedures if the tires spin or the vehicle becomes
stuck in mud, dirt, or snow.
●Stop the engine. Set the parking brake and put the shift lever in P.
● Remove the mud, snow, or sand from around the stuck tire.
● Place wood, stones or some other material to help provide trac-
tion under the tires.
● Restart the engine.
● Carefully apply the accelerator to free the vehicle.

530
Alphabetical index
ES350_U
Cooling systemEngine overheating ......................... 480
Cornering assist sensors .................... 165
Cruise control Cruise control .......................................152
Dynamic radar crui se control ...... 155
Cup holders ............................................. 315
Curtain shield airbags............................85
Customizable features ..........................511
Daytime running light system ........... 146
Defogger Rear window........................................ 207
Side mirror ............................................ 207
Dimension ................................................486
Dinghy towing ......................................... 197
Display Dynamic radar crui se control ...... 155
Trip information ......................................141
Warning message............................. 449
Do-it-yourself maintenance .............366
Door courtesy lights Door courtesy lights........................ 308
Wattage.................................................. 495
Doors Door glasses ........................................... 68
Door lock.................................. 26, 38, 41
Side mirrors ............................................. 66
Driver's seat belt reminder light ...... 441
Driving Break-in tips ............................................. 117
Correct posture .................................... 83
Procedures .............................................. 116
Winter driving tips.............................. 184
Driving position memory ......................50 Electronic key
If the electronic key does not
operate properly.............................475
Emergency, in case of
If the electronic key does not operate properly.............................475
If the engine will not start ................. 471
If the shift lever cannot be shifted from P....................................473
If the vehicle has discharged
battery .................................................. 477
If the warning buzzer sounds...... 439
If the warning light turns on.......... 439
If the warning message is
displayed ............................................ 449
If you have a flat tire .......................... 461
If you lose your keys ......................... 474
If you think something is
wrong .................................................. 435
If your vehicle becomes stuck .... 483
If your vehicle needs to be towed ....................................................429
If your vehicle overheats................480
Emergency flashers
Switch...................................................... 428
Engine
Compartment ......................................373
Engine switch ........................................ 124
Hood ....................................................... 370
How to start the engine ................... 124
Identification number ...................... 487
If the engine will not start ................. 471
Ignition switch ....................................... 124
Overheating ........................................480
Engine compartment cover ............. 374
D
E

536
Alphabetical index
ES350_U
TiresChains ...................................................... 186
Checking ............................................... 387
If you have a flat tire............................461
Inflation pressure................................ 396
Inflation pressure sensor............... 388
Information............................................ 499
Replacing.................................................461
Rotating tires ........................................ 387
Size ........................................................... 493
Snow tires ............................................... 188
Spare tire..................................................461
Tools ............................................................ 461
Total load capacity ................................ 183
Towing Dinghy towing ....................................... 197
Emergency towing ........................... 429
Trailer towing........................................ 190
TRAC............................................................ 171
Traction control ........................................ 171
Trip meter ................................................. 134
Trunk Extending a space............................... 331
Opener ...................................................... 45
Trunk light Trunk light................................................. 46
Wattage.................................................. 495
Turn signal lights
Replacing light bulbs.......................... 417
Switch ..........................................................131
Wattage.................................................. 495 Vanity lights
Vanity lights............................................ 319
Wattage ................................................. 495
Vanity mirrors ..........................................319
Vehicle identification number ......... 487
Vehicle stability control ........................ 171
Ventilators ............................................... 326
Voice command switch ..................... 279
VSC .............................................................. 171
Warning buzzers Brake system....................................... 439
Downshifting.......................................... 130
Open door ............................................ 441
Seat belt reminder .............................. 441
Warning lights
Anti-lock brake system .................. 440
Brake assist system .......................... 440
Brake system....................................... 439
Charging system ............................... 440
Low fuel level......................................... 441
Low tire pressure warning light.......................................................... 441
Malfunction indicator lamp .......... 440
Master warning light.......................... 441
Open door ............................................. 441
Pre-collision system......................... 440
Pretensioners ...................................... 440
Rear light failure warning light ...... 441
Seat belt reminder light .................... 441
SRS airbags.......................................... 440V
W