technical data Lexus ES350 2011 Scheduled Maintenance Guide

Introduction
LEXUS DEALERSHIP SERVICE
MAINTENANCE
43
To ensure that your vehicle receives
firstquality service and factory
authorized parts, Lexus recommendshaving maintenance performed by
an authorized Lexus dealership. To
locate your nearest authorized Lexus
dealership, log on to
www.lexus.com
or contact Lexus Customer Satisfac
tion at (800) 2553987.
Lexus dealership technicians are
experts in the maintenance and repair
of L
exus vehicles. They stay current
on the latest service informationthrough Lexus technical bulletins,
service publications and training
courses. Many are also certified
through the Lexus Commitment toPerfection Certification Program,
which requires specialized, stateof
theart training as well as rigorousexams through both Lexus and the
National Institute for Automotive
Service Excellence.
Additionally,when you have your
vehicle serviced at a Lexus dealer
ship,your service information is
recorded in the Lexus National
Service History database. This is the
first database of its kind in the auto
motive industry. It can be accessed byany Lexus dealership in the U.S. — a
great convenience if you relocate or
need to have your vehicle serviced
while traveling.
You can be confident you’re getting
the best possible service for your
vehicle when you take it to a Lexus
dealership. Don’t trust your invest
ment to anything less than a team of
Lexus specialists.
Maintenance and repairs not
performed by an authorizedLexus dealership should be per
formed by a qualified technician
following procedures in Lexus
service and repair publications.