service reset Lexus ES350 2013 REMOTE TOUCH (WITH NAVIGATION SYSTEM) / LEXUS 2013 ES300H,ES350 OWNERS MANUAL (OM33A01U)

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ES350 300h_OM_OM33A01U_(U)
5-3. Using the Lexus Display Audio system
■HD Radio™ technology troubleshooting guide
ExperienceCauseAction
Mismatch of time
alignment- a user may
hear a short period of
programming
replayed or an echo,
stutter or skip.The radio stations
analog and digital vol-
ume is not properly
aligned or the station
is in ballgame mode.
None, radio broadcast issue. A
user can contact the radio sta-
tion.
Sound fades, blend-
ing in and out.Radio is shifting
between analog and
digital audio.Reception issue, may clear-up
as the vehicle continues to be
driven. Selecting “Analog” can
force radio in an analog audio.
Audio mute condition
when an HD2 /HD3
multicast channel had
been playing.The radio does not
have access to digital
signals at the moment.This is normal behavior, wait
until the digital signal returns. If
out of the coverage area, seek a
new station.
Audio mute delay
when selecting an
HD2 /HD3 multicast
channel preset.
The digital multicast
content is not avail-
able until HD Radio
™
broadcast can be
decoded and make
the audio available.
This takes up to 7 sec-
onds.This is normal behavior, wait for
the audio to become available.
Text information does
not match the present
song audio.Data service issue by
the radio broadcaster.
Broadcaster should be notified.
Complete the form; www.ibiq-
uity.com/automotive/
report_radio_station_experien
ces.
No text information
shown for the present
selected frequency.Data service issue by
the radio broadcaster.
Broadcaster should be notified.
Complete the form; www.ibiq-
uity.com/automotive/
report_radio_station_experien
ces.

ES350 300h_OM_OM33A01U_(U)
3915-3. Using the Lexus Display Audio system
5
Interior features
■When the 12-volt battery is disconnected
All preset stations are erased.
■Reception sensitivity
●Cargo loaded on the roof luggage carrier, especially metal objects, may adversely
affect the reception of XM® Satellite Radio.
●It is difficult to maintain perfect radio reception at all times due to the continually
changing position of the antenna, differences in signal stre ngth and surrounding
objects, such as trains and transmitters.
●The radio antenna is mounted inside the trunk and the rear window. To maintain
clear radio reception, do not attach metallic window tinting or other metallic
objects to the antenna wire mo unted inside the rear window.
■XM® Satellite Radio
An XM
® Satellite Radio is a tuner designed exclusively to receive broadcasts pro-
vided under a separate subscription. Availability is limited to the 48 contiguous
states and 10 Canadian provinces.
●XM® subscriptions
For detailed information about XM® Satellite Radio or to subscribe:
U.S.A. 
Visit on the web at www.siriusxm.com
or call 1-866-635-2349.
Canada 
Visit on the web at www.xmradio.ca
or call 1-877-438-9677.
●Radio ID
You will need the radio ID when activating XM® service or reporting a problem.
Select “CH000” using the “TUNE•SCROLL ” knob, and the receiver’s 8-charac-
ter ID number will appear.
●Satellite tuner
The tuner supports only Audio Services (Music and Talk) and the accompanying
Text Information of XM
® Satellite Radio.

502
ES350 300h_OM_OM33A01U_(U)
5-4. Using the audio system
■When the 12-volt battery is disconnected
All preset stations are erased.
■Reception sensitivity
●Cargo loaded on the roof luggage carrier, especially metal objects, may adversely
affect the reception of XM® Satellite Radio.
●It is difficult to maintain perfect radio reception at all times due to the continually
changing position of the antenna, differences in signal stre ngth and surrounding
objects, such as trains and transmitters.
●The radio antenna is mounted inside the trunk and the rear window. To maintain
clear radio reception, do not attach metallic window tinting or other metallic
objects to the antenna wire mo unted inside the rear window.
■Receiving XM® Satellite Radio
An XM
® Satellite Radio is a tuner designed exclusively to receive broadcasts pro-
vided under a separate subscription. Availability is limited to the 48 contiguous
states and 10 Canadian provinces.
●XM® subscriptions
For detailed information about XM® Satellite Radio or to subscribe:
U.S.A. 
Visit on the web at www.siriusxm.com
or call 1-866-635-2349.
Canada 
Visit on the web at www.xmradio.ca
or call 1-877-438-9677.
●Radio ID
You will need the radio ID when activating XM
® service or reporting a problem.
Select “CH000” using , and the rece iver’s 8-character ID number will
appear.
●Satellite tuner
The tuner supports only Audio Services (Music and Talk) and the accompanying
Text Information of XM
® Satellite Radio.

658
ES350 300h_OM_OM33A01U_(U)
6-2. Maintenance
■Repair and replacement
It is recommended that genuine Lexus parts be used for repairs to ensure perfor-
mance of each system. If non-Lexus parts are used in replacement or if a repair shop
other than a Lexus dealer performs repairs, confirm the warranty coverage.
■Reset the maintenance data (U.S.A. only)
After the required maintenance is performed according to the maintenance sched-
ule, please reset the maintenance data.
To reset the data, follow th e procedure described below:
Switch the display to the trip meter “A” ( P. 94) when the engine
is running .
Turn the “START STOP ENGINE” <“POWER”> switch off.
While pressing the “ODO TRIP” button ( P. 94), turn the “START STOP
ENGINE” <“POWER”> switch to the IGNITION ON mode (do not start
the engine because otherwise the reset mode will be canceled).
■Allow inspection and repairs to be performed by a Lexus dealer
●Lexus technicians are well-trained specialist s and are kept up to date with the latest
service information. They are well informed about the operations of all systems on
your vehicle.
●Keep a copy of the repair order. It proves that the maintenance that has been per-
formed is under warranty coverage. If any problem should arise while your vehicle
is under warranty, your Lexus dealer will promptly take care of it. The message shown in the illustration will
appear on the display.
Continue to press and hold the button until
the trip meter displays “000000”.
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