lock Lexus ES350 2015 Owner's Manual

6538-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
InteriorbuzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
OnceCon-
tinuous
An attempt was
made to exit the
vehicle with the
electronic key and
lock the doors with-
out first turning the
“START STOP
ENGINE”
<“POWER”> switch
off when the shift
lever was in P.
Tu r n t h e
“START
STOP
ENGINE”
<“POWER”>
switch off
and lock the
doors again.
9
times
An attempt was
made to drive when
the regular key was
not inside the vehi-
cle.Confirm
that the
electronic
key is inside
the vehicle.
Con-
tinuous
The driver’s door
was opened when
the shift lever was
not in P and the
“START STOP
ENGINE”
<“POWER”> switch
was not turned off.
Shift the
shift lever to
P.
(Displayed alternately)
(Flashes)
(Flashes)
(Flashes)

6548-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
InteriorbuzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
Con-
tinuousCon-
tinuous
The driver’s door
was opened and
closed while the
electronic key was
not in the vehicle,
the shift lever was
not in P and the
“START STOP
ENGINE”
<“POWER”> switch
was not turned off.
• Shift the shift lever
to P.
•Bring the elec-
tronic key
back into
the vehi-
cle.
Con-
tinuous
An attempt was
made to lock the
doors using the
smart access sys-
tem with push-but-
ton start while the
electronic key was
still inside the vehi-
cle.
Retrieve the
electronic
key from the
vehicle and
lock the
doors again.
OnceCon-
tinuous
An attempt was
made to lock either
front door by open-
ing a door and put-
ting the inside lock
button into the lock
position, then clos-
ing the door with
the electronic key
still inside the vehi-
cle.
Retrieve the
electronic
key from the
vehicle and
lock the
doors again.
(Displayed alternately)
(Flashes)
(Flashes)
(Flashes)

6558-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
InteriorbuzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
Once
Gasoline vehicles
Hybrid vehicles
•When the doors were unlocked
with the mechan-
ical key and then
the “START
STOP ENGINE”
<“POWER”>
switch was
pressed, the
electronic key
could not be
detected in the
vehicle.
• The electronic key could not be
detected in the
vehicle even after
the “START
STOP ENGINE”
<“POWER”>
switch was
pressed two con-
secutive times.
To u c h t h e
electronic
key to the
“START
STOP
ENGINE”
<“POWER”>
switch while
depressing
the brake
pedal.
Once
Gasoline vehicles
Hybrid vehicles
An attempt was
made to start the
engine tem> with the shift
lever in an incorrect
position.Shift the
shift lever to
P and start
the engine
tem>.
(Flashes)
(Flashes)
(Flashes)
(Flashes)

6578-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
InteriorbuzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
Once
Gasoline vehicles
Hybrid vehicles
The driver’s door
was opened and
closed with the
“START STOP
ENGINE”
<“POWER”> switch
turned off and then
the “START STOP
ENGINE”
<“POWER”> switch
was put in ACCES-
SORY mode twice
without the engine

being started.
Press the
“START
STOP
ENGINE”
<“POWER”>
switch while
depressing
the brake
pedal.
During an engine

starting procedure
in the event that the
electronic key was
not functioning
properly ( P. 6 7 8 ) ,
the “START STOP
ENGINE”
<“POWER”> switch
was touched with
the electronic key.
Press the
“START
STOP
ENGINE”
<“POWER”>
switch within
10 seconds
of the buzzer
sounding.
Once
The steering lock
could not be
released within 3
seconds of the
“START STOP
ENGINE”
<“POWER”> switch
being pressed.
Press the
“START
STOP
ENGINE”
<“POWER”>
switch while
depressing
the brake
pedal and
moving the
steering
wheel left
and right.
(Flashes)
(Flashes)
(Flashes)

6738-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
One of the following may be the cause of the problem:
●One or both of the 12-volt battery terminals may be disconnected.
●The 12-volt battery may be discharged. ( P. 680)
●There may be a malfunction in the steering lock system.
Contact your Lexus dealer if the problem cannot be repaired, or if repair proce-
dures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the “START STOP ENGINE” switch
is functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the “START STOP ENGINE” switch to ACCESSORY mode.
Press and hold the “START STOP ENGINE” switch for about 15 sec-
onds while depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system may be
malfunctioning. Have the vehicle inspected by your Lexus dealer.
The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function
1
2
3
4

674
ES350_300h_OM_OM33B99U_(U)
8-2. Steps to take in an emergency
If the hybrid system will not start (hybrid vehicles)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (P. 6 7 8 )
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( P. 8 6 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctio ning due to an electrical problem
such as electronic key battery de pletion or a blown fuse. However,
depending on the type of malfuncti on, an interim measure is available
to start the hybrid system. ( P. 675)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 6 8 4 )
●The 12-volt battery terminal connecti ons may be loose or corroded.
Reasons for the hybrid system not st arting vary depending on the situa-
tion. Check the following and perf orm the appropriate procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 2 1 2 )
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

676
ES350_300h_OM_OM33B99U_(U)
8-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
Set the parking brake.
Turn the “START STOP ENGINE” <“POWER”> switch to ACCES-
SORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover, cover
the tip of the screwdriver with a rag.
Press the shift lock override but-
ton.
The shift lever can be shifted while the
button is pressed.
If the shift lever cannot be shifted with your foot on the brake pedal,
there may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Lexus dealer immediately.
The following steps may be used as an emergency measure to ensure
that the shift lever can be shifted:
1
2
3
4
5

677
ES350_300h_OM_OM33B99U_(U)
8-2. Steps to take in an emergency
8
When trouble arises
If the electronic key does not operate properly
■Doors
Use the mechanical key
(P. 124) in order to perform the
following operations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
Opens the windows and moon
roof (turn and hold)
*
*
: This setting must be customized at your Lexus dealer.
If communication between the ele ctronic key and vehicle is inter-
rupted ( P. 134) or the electronic key cannot be used because the
battery is depleted, the smart access system with push-button start and
wireless remote control cannot be us ed. In such cases, the doors and
trunk can be opened and the engine can be started by
following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key
linked functions
1
2
3
4

6788-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
■Trunk
Turn the mechanical key clock-
wise to open.
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of
the electronic key to the “START
STOP ENGINE” <“POWER”>
switch.
The “START STOP ENGINE”
<“POWER”> switch will turn to IGNI-
TION ON mode.
When the smart access system with
push-button start is deactivated in
customization setting, the “START
STOP ENGINE” <“POWER”> switch
will turn to ACCESSORY mode.
Firmly depress the brake pedal and check that is shown on the
multi-information display.
Press the “START STOP ENGINE” <“POWER”> switch.
In the event that the engine still cannot be started, contact
your Lexus dealer.
Starting the engine
1
2
3
4

6828-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of certain elec-
trical appliances. If the vehicle is left for a long time, the 12-volt battery may dis-
charge, and the engine may be unable to start. (The 12-volt battery recharges
automatically during driving.)
■When recharging or replacing the 12-volt battery
●Make sure that the key is not inside the vehicle when recharging or replacing the
12-volt battery. The key may be locked in the vehicle if the alarm is activated.
(  P. 8 9 )
●In some cases, it may not be possible to unlock the doors using the smart access
system with push-button start when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
●The engine may not start on the first atte mpt after the 12-volt battery has recharged
but will start normally after the second attempt. This is not a malfunction.
●The “START STOP ENGINE” switch mode is memorized by the vehicle. When the
12-volt battery is reconnected, the system will return to the mode it was in before
the 12-volt battery was discharged. Before disconnecting the 12-volt battery, turn
the “START STOP ENGINE” switch off.
If you are unsure what mode the “START STOP ENGINE” switch was in before the
12-volt battery discharged, be especially careful when reconnecting the 12-volt
battery.
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prev ent accidentally igniting the flammable
gas that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that it is
not unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+” terminal to
come into contact with any other parts or metal surfaces in the area, such as
brackets or unpainted metal.
●Do not allow the + and - clamps of the jumper cables to come into contact with
each other.
●Do not smoke, use matches, cigarette lighters or allow open flame near the 12-
volt battery.