Lexus ES350 2020 / LEXUS 2020 ES350 FROM OCT. 2019 PROD. (OM06194U) Workshop Manual

511-2. Child safety
1
For safety and security
tem indicates the presence of a
lower connector system.
Canada only
3
If the child restraint has a top tether
strap, follow the child restraint man-
ufacturer’s operation manual
regarding the installation, using the
top tether strap to latch onto the
top tether strap anchor. ( P.51)
4
After installing the child restraint
system, rock it back and forth to
ensure that it is installed securely.
( P.49)
■Laws and regulations pertaining to
anchors
The LATCH system conforms to
FMVSS225 or CMVSS210.2.
Child restraint systems conforming to
FMVSS213 or CMVSS213 specifications
can be used.
This vehicle is designed to conform to SAE
J1819.
■Anchor brackets (for top tether
strap)
Anchor brackets are provided for each
rear seat.
Use anchor brackets when fixing the
top tether strap.
A
A
WARNING
■When installing a child restraint sys-
tem
Observe the following precautions.
Failure to do so may result in death or
serious injury.
●When using the LATCH anchors, be
sure that there are no foreign objects
around the anchors and that the seat
belt is not caught behind the child
restraint system.
●Follow all installation instructions pro-
vided by the child restraint system
manufacturer.
●When securing some types of child
restraint systems in rear seats, it may
not be possible to properly use the
seat belts in position s next to the child
restraint without interfering with it or
affecting seat belt effectiveness. Be
sure your seat belt fits snugly across
your shoulder and low on your hips. If it
does not, or if it interferes with the
child restraint, move to a different posi-
tion. Failure to do so may result in
death or serious injury.
●If the seat is adjusted, reconfirm the
security of the child restraint system.
Using an anchor bracket (for top
tether strap)

521-2. Child safety
Outboard rear seatsAnchor brackets
Top tether strap
Rear center seatAnchor bracket
Top tether strap
■Fixing the top tether strap to the
anchor bracket
Install the child restraint system in
accordance to the operation manual
enclosed with the child restraint sys-
tem. 1
Remove the head restraint.
2 Open the anchor bracket cover,
latch the hook onto the anchor
bracket and tighten the top tether
strap.
Make sure the top tether strap is securely
latched. ( P.49)
Outboard rear seats
Hook
Top tether strap
Rear center seatHook
A
B
A
B
A
B
A

531-2. Child safety
1
For safety and security
Top tether strap
■Laws and regulations pertaining to
anchors
The LATCH system conforms to
FMVSS225 or CMVSS210.2.
Child restraint systems conforming to
FMVSS213 or CMVSS213 specifications
can be used.
This vehicle is designed to conform to SAE
J1819.
WARNING
■When installing a child restraint sys-
tem
Observe the following precautions.
Failure to do so may result in death or
serious injury.
●Firmly attach the top tether strap and
make sure that the belt is not twisted.
●Do not attach the top tether strap to
anything other than the anchor
bracket.
●After securing a child restraint system,
never adjust the seat.
●Follow all installation instructions pro-
vided by the child restraint system
manufacturer.
NOTICE
■Anchor brackets (for top tether
strap)
When not in use, make certain to close
the lid. If it remains open, the lid may be
damaged.
B

541-3. Lexus Enform
1-3.Lexus Enform
*:If equipped
“SOS” button
LED light indicators
MicrophoneLexus Enform Safety Con-
nect*
Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated response center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components
A
B
C

551-3. Lexus Enform
1
For safety and security
■Certification for Lexus Enform
For vehicles sold in the U.S.A., Hawaii and Puerto Rico

561-3. Lexus Enform
For vehicles sold in Canada

571-3. Lexus Enform
1
For safety and security
Subscribers have the following Safety
Connect services available:
Automatic Collision Notification
*
Helps drivers receive necessary response
from emergency service providers.
( 
P.58)
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle theft.
(
P.59)
 Emergency Assistance Button
(“SOS”)
Connects drivers to response-center sup-
port. ( 
P.59)
Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( 
P.59)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call the following or push the
Services
Subscription

581-3. Lexus Enform
“SOS” button in your vehicle for fur-
ther subscription details.
The United States
1-800-25-LEXUS (1-800-255-3987)
Canada
1-800-26-LEXUS (1-800-265-3987)
Puerto Rico
1-877-539-8777
■Safety Connect Serv ices Information
●Phone calls using the vehicles Blue-
tooth® technology will not be possible
during Safety Connect.
●Safety Connect is available beginning Fall
2009 on select Lexus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative co ndition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion.
●Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●Automatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assist ance will not func-
tion in the United St ates Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
●Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com- patible.
■Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
■When contacting the response center
You may be unable to contact the response
center if the network is busy.
When the engine switch is turned to
IGNITION ON mode, the red indica-
tor light comes on for 2 seconds then
turns off. Afterward, the green indica-
tor light comes on, indicating that the
service is active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
Safety Connect LED light Indi-
cators
Safety Connect services

591-3. Lexus Enform
1
For safety and security
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the agent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those
guidelines are consistent with the
safety standards previously set by the
following U.S. and international stan-
dards bodies.
 ANSI (American National Stan-
dards Institute) C95.1 [1992]
Safety information for Safety
Connect

601-3. Lexus Enform
NCRP (National Council on Radia-
tion Protection and Measurement)
Report 86 [1986]
 ICNIRP (International Commission
on Non-Ionizing Radiation Protec-
tion) [1996]
Those standards were based on com-
prehensive and periodic evaluations of
the relevant scientific literature. Over
120 scientists, engi neers, and physi-
cians from universi ties, and govern-
ment health agencies and industries
reviewed the available body of
research to develop the ANSI Stan-
dard (C95.1).
The design of Safety Connect com-
plies with the FCC guidelines in addi-
tion to those standards.