emergency towing LEXUS ES350 2022 Owners Manual

14Pictorial index
■Instrument panel
Engine switch ........................................................................................................... P.144
Starting the engine/changing the mode ......................................................... P.144, 147
Emergency stop of the engine .................................................................................... P.344
When the engine will not start..................................................................................... P.374
Warning messages ................................................................................................. P.145, 361
Shift lever................................................................................................................... P .149
Changing the shift position ............................................................................................ P.150
Precautions against towing........................................................................................... P.347
When the shift lever does not move .......................................................................... P.150
Meters ................................................................................................................... P.68, 71
Reading the meters/adjusting the instru ment panel lights..........P.68, 70, 71, 75
Warning lights/indicator lights ...................................................................................... P.64
When the warning lights come on.............................................................................. P.351
Multi-information display ....................................................................................... P.76
Display ........................................................................................................................ .............. P.76
When the warning messages are displayed........................................................... P.361A
B
C
D

571-3. Lexus Enform
1
For safety and security
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding
agent receives the vehicle’s location
and attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the agent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio
transmitter and receiver. It receives
and also sends out radio frequency
(RF) signals.
Safety Connect services
Safety information for Safety
Connect

1794-5. Using the driving support systems
4
Driving
■Enabling/disabling the pre-colli-
sion system
The pre-collision system can be
enabled/disabled on ( P.77) of
the multi-information display.
The system is automatically enabled each
time the engine switch is turned to ON.
If the system is disabled, the PCS warn-
ing light will turn on and a message will
be displayed on the multi-information
display.
■Changing the pre-collision warn-
ing timing
The pre-collision warning timing can
be changed on ( P.77) of the
multi-information display.
The warning timing setting is retained
when the engine switch is turned OFF.
However, if the pre-collision system is dis-
abled and re-enabled, the operation timing
will return to the default setting (middle).
If the pre-collision warning timing is
WARNING
■When to disable the pre-collision sys-
tem
In the following situations, disable the
system, as it may not operate properly,
possibly leading to an accident resulting
in death or serious injury:
●When the vehicle is being towed
●When your vehicle is towing another
vehicle
●When transporting the vehicle via
truck, boat, train or similar means of
transportation
●When the vehicle is raised on a lift with
the engine running and the tires are
allowed to rotate freely
●When inspecting the vehicle using a
drum tester such as a chassis
dynamometer or speedometer tester,
or when using an on vehicle wheel bal-
ancer
●When a strong impact is applied to the
front bumper or front grille, due to an
accident or other reasons
●If the vehicle cannot be driven in a sta-
ble manner, such as when the vehicle
has been in an accident or is malfunc-
tioning
●When the vehicle is driven in a sporty
manner or off-road
●When the tires are not properly
inflated
●When the tires are very worn
●When tires of a size other than speci-
fied are installed
●When tire chains are installed
●When a compact spare tire or an
emergency tire puncture repair kit is
used
●If equipment (snow plow, etc.) that
may obstruct the radar sensor or front
camera is temporarily installed to the
vehicle
Changing settings of the pre-
collision system

1874-5. Using the driving support systems
4
Driving
WARNING
■Before using LTA system
●Do not rely solely upon the LTA sys-
tem. The LTA system does not auto-
matically drive the vehicle or reduce
the amount of attention that must be
paid to the area in front of the vehicle.
The driver must always assume full
responsibility for driving safely by pay-
ing careful attention to the surround-
ing conditions and operating the
steering wheel to correct the path of
the vehicle. Also, the driver must take
adequate breaks when fatigued, such
as from driving for a long period of
time.
●Failure to perform appropriate driving
operations and pay careful attention
may lead to an accident, resulting in
death or serious injury.
■Situations unsuitable for LTA system
In the following situations, use the LTA
switch to turn the system off. Failure to do
so may lead to an acc ident, resulting in
death or serious injury.
●Vehicle is driven on a road surface
which is slippery due to rainy weather,
fallen snow, freezing, etc.
●Vehicle is driven on a snow-covered
road.
●White (yellow) lines are difficult to see
due to rain, snow, fog, dust, etc.
●Vehicle is driven in a temporary lane
or restricted lane due to construction
work.
●Vehicle is driven in a construction
zone.
●A spare tire, tire chains, etc. are
equipped.
●When the tires have been excessively
worn, or when the tire inflation pres-
sure is low.
●During emergency towing
■Preventing LTA system malfunctions
and operations performed by mistake
●Do not modify the headlights or place
stickers, etc. on the surface of the
lights.
●Do not modify the suspension etc. If
the suspension etc. needs to be
replaced, contact your Lexus dealer.
●Do not install or place anything on the
hood or grille. Also, do not install a
grille guard (bull bars, kangaroo bar,
etc.).
●If your windshield needs repairs, con-
tact your Lexus dealer.
■Conditions in which functions may
not operate properly
In the following situations, the functions
may not operate properly and the vehi-
cle may depart from its lane. Drive safely
by always paying careful attention to
your surroundings and operate the
steering wheel to correct the path of the
vehicle without relying solely on the func-
tions.
●When the follow-up cruising display is
displayed ( P.191) and the preceding
vehicle changes lanes. (Your vehicle
may follow the preceding vehicle and
also change lanes.)
●When the follow-up cruising display is
displayed ( P.191) and the preceding
vehicle is swaying. (Your vehicle may
sway accordingly and depart from the
lane.)

2004-5. Using the driving support systems
This mode employs a radar to detect the presence of vehicles up to approximately
328 ft. (100 m) ahead, determines the current vehicle-to-vehicle following dis-
tance, and operates to maintain a suitable following distance from the vehicle
ahead. The desired vehicle-to-vehicle distance can also be set by operating the
vehicle-to-vehicle distance switch.
When driving on down hill slopes, the vehicle-to-vehicle distance may become shorter.
Example of constant speed cruising
When there are no vehicles ahead
WARNING
●At entrances to freeways and high-
ways
●When weather conditions are bad
enough that they may prevent the sen-
sors from detecting correctly (fog,
snow, sandstorm, heavy rain, etc.)
●When there is rain, snow, etc. on the
front surface of the radar or front cam-
era
●In traffic conditions that require fre-
quent repeated acceleration and
deceleration
●During emergency towing
●When an approach warning buzzer is
heard often
Driving in vehicle-to-vehicle distance control mode
A

2194-5. Using the driving support systems
4
Driving
attention to the following objects:
●Wires, fences, ropes, etc.
●Cotton, snow and other materials that
absorb sound waves
●Sharply-angled objects
●Low objects
●Tall objects with upper sections project-
ing outwards in the direction of your vehi-
cle
People may not be detected if they are
wearing certain types of clothing.
■Situations in which the system may not
operate properly
Certain vehicle conditions and the sur-
rounding environment may affect the ability
of a sensor to correctly detect objects. Par-
ticular instances where this may occur are
listed below.
●There is dirt, snow or ice on a sensor.
(Cleaning the sensors will resolve this
problem.)
●A sensor is frozen. (Thawing the area will
resolve this problem.)
In especially cold weather, if a sensor is
frozen the sensor display may be dis-
played abnormally, or objects, such as a
wall, may not be detected.
●When a sensor or the area around a sen-
sor is extremely hot or cold.
●On an extremely bumpy road, on an
incline, on gravel, or on grass.
●When vehicle horns, vehicle detectors,
motorcycle engines, air brakes of large
vehicles, the clearance sonar of other
vehicles or other devices which produce
ultrasonic waves are near the vehicle.
●A sensor is coated with a sheet of spray
or heavy rain.
●If objects draw too close to the sensor.
●When a pedestrian is wearing clothing
that does not reflect ultrasonic waves (ex.
skirts with gathers or frills).
●When objects that are not perpendicular
to the ground, not perpendicular to the
vehicle traveling direction, uneven, or
waving are in the detection range.
●Strong wind is blowing.
●When driving in inclement weather such
as fog, snow or a sandstorm.
●When an object that cannot be detected
is between the vehicle and a detected
object.
●If an object such as a vehicle, motorcycle,
bicycle or pedestrian cuts in front of the
vehicle or runs out from the side of the
vehicle.
●If the orientation of a sensor has been
changed due to a collision or other
impact.
●When equipment that may obstruct a
sensor is installed, such as a towing eye-
let, bumper protector (an additional trim
strip, etc.), bicycle carrier, or snow plow.
●If the front of the vehicle is raised or low-
ered due to the carried load.
●If the vehicle cannot be driven in a stable
manner, such as when the vehicle has
been in an accident or is malfunctioning.
●When tire chains, a compact spare tire or
an emergency tire puncture repair kit are
used.
■Situations in which the system may
operate even if there is no possibility of a
collision
In some situations, such as the following, the
system may operate even though there is
no possibility of a collision.
●When driving on a narrow road.

2314-5. Using the driving support systems
4
Driving
■Situations in which the system may not
operate properly
●Some pedestrians, such as the following,
may not be detected by the rear camera
detection function, preventing the func-
tion from operating properly:
• Pedestrians who are bending forward or squatting
• Pedestrians who are lying down
• Pedestrians who are running
• Pedestrians who suddenly enter the detection area
• People riding a bicycle, skateboard, or other light vehicle
• Pedestrians wearing oversized clothing such as a rain coat, long skirt, etc., making
their silhouette obscure
• Pedestrians whose body is partially hid- den by an object, such as a cart or
umbrella
• Pedestrians which are obscured by dark- ness, such as at night
●In some situations, such as the following,
pedestrians may not be detected by the
rear camera detection function, prevent-
ing the function from operating properly:
• When backing up in inclement weather (rain, snow, fog, etc.)
• When the rear camera is obscured (dirt, snow, ice, etc. are attached) or scratched
• When a very bright light, such as the sun,
or the headlights of another vehicle,
shines directly into the rear camera
• When backing up in a place where the
surrounding brightness changes sud-
denly, such as at the entrance or exit of a
garage or underground parking lot
• When backing up in a dim environment such as during dusk or in an underground
parking lot
• When the camera position and direction are deviated
• When a towing hook is attached
• When water droplets are flowing on the camera lens
• When the vehicle height is extremely
changed (nose up, nose down)
• When tire chains or an emergency tire
puncture repair kit are used
■Situations in which the system may
operate unexpectedly
●Even though there are no pedestrians in the detection area, some objects, such as
the following, may be detected, possibly
causing the rear camera detection func-
tion to operate.
• Three dimensional objects, such as a pole, traffic cone, fence, or parked vehi-
cle
• Moving objects, such as a car or motor- cycle
• Objects moving toward your vehicle when backing up, such as flags or pud-
dles (or airborne matter, such as smoke,
steam, rain, or snow)
• Cobblestone or gravel roads, tram rails, road repairs, white lines, pedestrian
crossings or fallen leaves on the road
• Metal covers (gratings), such as those used for drainage ditches
• Objects reflected in a puddle or on a wet road surface
•Shadows on the road
●In some situations, such as the following,
the rear camera detection function may
operate even though there are no pedes-
trians in the detection area.
• When backing up toward the roadside or
a bump on the road
• When backing up toward an incline/decline
• If the rear of the vehicle is raised or low- ered due to the carried load
• If a bumper protector, such as an addi-
tional trim strip, is installed to the rear
bumper
• If the orientation of the rear camera has
been changed due to a collision or other
impact, or removal and installation
• If a towing eyelet is installed to the rear of
the vehicle
• When water is flowing over the rear cam- era lens
• When the rear camera is obscured (dirt, snow, ice, etc. are attached) or scratched
• If there is a flashing light in the detection
area, such as the emergency flashers of
another vehicle
• When tire chains or an emergency tire puncture repair kit are used.
●Situations in which the rear camera
detection function may be difficult to
notice
• The buzzer may be difficult to hear if the surrounding area is noisy, the volume of

2334-5. Using the driving support systems
4
Driving
■Parking Support Brake function
(rear pedestrians) (if equipped)
A rear camera sensor is used to detect
pedestrians in the detection area
behind the vehicle when backing up.
(  P.244)
WARNING
■Cautions regarding the use of the
system
Do not overly rely on the system, as
doing so may lead to an accident.
Always drive while checking the safety of
the surroundings of the vehicle.
Depending on the vehicle and road con-
ditions, weather, etc., the system may not
operate.
The detection capabilities of sensors and
radars are limited. Always drive while
checking the safety of the surroundings
of the vehicle.
●The driver is solely responsible for safe
driving. Always drive carefully, taking
care to observe your surroundings.
The Parking Support Brake system is
designed to provide support to lessen
the severity of collisions. However, it
may not operate in some situations.
●The Parking Support Brake system is
not designed to stop the vehicle com-
pletely. Additionally, even if the system
has stopped the vehicle, it is necessary
to depress the brake pedal immedi-
ately as brake control will be canceled
after approximately 2 seconds.
●It is extremely dangerous to check the
system operations by intentionally
driving the vehicle in to the direction of
a wall, etc. Never attempt such actions.
■When to disable the Parking Support
Brake
In the following situations, disable the
Parking Support Brake as the system
may operate even though there is no
possibility of a collision.
●When inspecting the vehicle using a
chassis roller, chassis dynamo or free
roller.
●When loading the vehicle onto a boat,
truck or other transport vessel.
●If the suspension has been modified or
tires of a size other than specified are
installed.
●If the front of the vehicle is raised or
lowered due to the carried load.
●When equipment that may obstruct a
sensor is installed, such as a towing
eyelet, bumper protector (an addi-
tional trim strip, etc.), bicycle carrier,
or snow plow.
●When using automatic car washing
devices.
●If the vehicle cannot be driven in a sta-
ble manner, such as when the vehicle
has been in an accident or is malfunc-
tioning.
●When the vehicle is driven in a sporty
manner or off-road.
●When the tires are not properly
inflated.
●When the tires are very worn.
●When tire chains, a compact spare tire
or an emergency tire puncture repair
kit are used.

3477-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The engine is running but the vehi-
cle does not move.
 The vehicle makes an abnormal
sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off. ( P.155)
From the front (AWD models)
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicl e needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truckWARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.

3487-2. Steps to take in an emergency
When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the engine switch off.
WARNING
■When towing the vehicle
2WD models
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related
parts may be damaged, the vehicle may
fly off the truck.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechan ism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
NOTICE
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.