emergency towing Lexus GS300 2019 Owner's Manual

18Pictorial index
GS350_300_OM_OM30G96U_(U)
■Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 203
Starting the engine/changing the modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 203
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 427
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 500
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 453, 470
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 208
Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 208
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 429
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 214
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P . 92, 98
Reading the meters/adjusting the instrument panel light . . . . . . . . . . . . .P. 92, 98
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 84
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 437
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751-2. LEXUS Enform
GS350_300_OM_OM30G96U_(U)
1
For safety and security
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the system is
designed to automatically call the re sponse center. The responding agent
receives the vehicle’s location and attempts to speak with the vehicl\
e occu-
pants to assess the level of emergency. If the occupants are unable to commu-
nicate, the agent automatically treats the call as an emergency, contacts the
nearest emergency services provider to describe the situation, and requests
that assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Conn ect can work with local authorities to
assist them in locating and recovering the vehicle. After filing a police report,
call the Safety Connect response ce nter at 1-800-25-LEXUS (1-800-255-
3987) in the United Stat es, 1-877-539-8777 in Pu erto Rico or 1-800-265-
3987 in Canada, and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcemen t with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle locatio n data may, under certain circum-
stances, be shared with third parties to locate your vehicle. Further informa-
tion is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the ro ad, push the “SOS” button to reach the
Safety Connect response center. Th e answering agent will determine your
vehicle’s location, assess the emergency, and dispatch the necessary assis-
tance required.
If you accidentally press the “SOS” button, tell the response-center agent that you
are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GP S data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-
center agent, who can help with a wide range of needs, such as: towing, flat
tire, fuel delivery, etc. For a descript ion of the Roadside Assistance services
and their limitations, please see the Safety Connect Terms and Conditions,
which are available at Lexus.com.
Safety Connect services

GS350_300_OM_OM30G96U_(U)
2474-5. Using the driving support systems
4
Driving
WARNING
■Pre-collision braking
●When the pre-collision braking function is operating, a large amount of braking force
will be applied.
●If the vehicle is stopped by the operation of the pre-collision braking function, the pre-
collision braking function operation will be canceled after approximately 2 seconds.
Depress the brake pedal as necessary.
●The pre-collision braking fu nction may not operate if certain operations are per-
formed by the driver. If the accelerator pedal is being depressed strongly or the steer-
ing wheel is being turned, the system may de termine that the driver is taking evasive
action and possibly prevent the pre-coll ision braking function from operating.
●In some situations, while the pre-collision braking function is operating, operation of
the function may be canceled if the accele rator pedal is depressed strongly or the
steering wheel is turned and the system de termines that the driver is taking evasive
action.
●If the brake pedal is being depressed, the sy stem may determine that the driver is tak-
ing evasive action and possibly delay the op eration timing of the pre-collision braking
function.
■When to disable the pre-collision system
In the following situations, di sable the system, as it may not operate properly, possibly
leading to an accident resultin g in death or serious injury:
●When the vehicle is being towed
●When your vehicle is towing another vehicle
●When transporting the vehicle via truck, bo at, train or similar means of transportation
●When the vehicle is raised on a lift with the engine running and the tires are allowed to
rotate freely
●When inspecting the vehicle using a drum tester such as a chassis dynamometer or
speedometer tester, or when using an on vehicle wheel balancer
●When a strong impact is applied to the fron t bumper or front grille, due to an accident
or other reasons
●If the vehicle cannot be driven in a stable manner, such as when the vehicle has been
in an accident or is malfunctioning
●When the vehicle is driven in a sporty manner or off-road
●When the tires are not properly inflated
●When the tires are very worn
●When tires of a size other than specified are installed
●When tire chains are installed
●When a compact spare tire or an emergency tire puncture repair kit is used
●If equipment (snow plow, etc.) that may obstruct the radar sensor or camera sensor is
temporarily installed to the vehicle

268
GS350_300_OM_OM30G96U_(U)4-5. Using the driving support systems
WARNING
■Situations unsuitable for dynamic rada
r cruise control with full-speed range
Do not use dynamic radar cruise control with full-speed range in any of the following
situations.
Doing so may result in inappropriate speed control and could cause an accident result-
ing in death or serious injury.
●Roads where there are pede strians, cyclists, etc.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as thos e covered with rain, ice or snow
●On steep downhills, or where there are sudden changes between sharp up and down
gradients
Vehicle speed may exceed the set speed when driving down a steep hill.
●At entrances to freeways and highways
●When weather conditions are bad enough that they may prevent the sensors from
detecting correctly (fog, snow, sandstorm, heavy rain, etc.)
●When there is rain, snow, etc. on the fron t surface of the radar sensor or camera sen-
sor
●In traffic conditions that require frequent repeated a cceleration and deceleration
●During emergency towing
●When an approach warning buzzer is heard often

280
GS350_300_OM_OM30G96U_(U)4-5. Using the driving support systems
■Automatic cruise control cancelation
Cruise control will stop main
taining the vehicle speed in an y of the following situations.
●Actual vehicle speed falls more than appr oximately 10 mph (16 km/h) below the preset
vehicle speed.
At this time, the memorized set speed is not retained.
●Actual vehicle speed is below approximately 25 mph (40 km/h).
●VSC is activated.
●TRAC is activated for a period of time.
●When the VSC or TRAC system is turned off by pressing the VSC OFF switch.
■If the warning message for the cruise contro l is shown on the multi-information display
Press the “ON/OFF” button once to deactiv ate the system, and then press the button
again to reactivate the system.
If the cruise control speed cannot be set or if the cruise control cancels immediately after
being activated, there may be a malfunction in the cruise control system. Have the vehi-
cle inspected by your Lexus dealer.
WARNING
■To avoid operating the cruise control by mistake
Switch the cruise control off using th e “ON/OFF” button when not in use.
■Situations unsuitable for cruise control
Do not use cruise control in any of the following situations.
Doing so may result in loss of control and could cause an accident resulting in death or
serious injury.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as thos e covered with rain, ice or snow
●On steep hills
Vehicle speed may exceed the set speed when driving down a steep hill.
●During emergency towing

429
GS350_300_OM_OM30G96U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact your
Lexus dealer or commercial to wing service before towing.
●The engine is running but the vehicle does not move.
●The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing se rvice, using a wheel-lift type truck or
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the front
wheels.

4307-2. Steps to take in an emergency
GS350_300_OM_OM30G96U_(U)
If your vehicle is transported by a flatbed truck, it should be tied down at the loca-
tions shown in the illustration.
If you use chains or cables to tie down your vehicle, the angles shaded in black
must be 45 .
Do not overly tighten the tie downs or the vehicle may be damaged.
If a tow truck is not available in an emergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surf aced roads for at most 50 miles (80 km)
at under 18 mph (30 km/h).
A driver must be in the vehicle to st eer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering an d brakes must be in good condition.
Using a flatbed truck
GS350/GS300GS F
GS350/GS300GS F
Emergency towing

4317-2. Steps to take in an emergency
GS350_300_OM_OM30G96U_(U)
7
When trouble arises
Take out the towing eyelet. ( P. 476, 488)
Remove the eyelet cover using a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver and the vehicle body
as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Emergency towing procedure
1
2
GS350/GS300
(except F SPORT models)GS350/GS300
(F SPORT models)
GS F
3

4327-2. Steps to take in an emergency
GS350_300_OM_OM30G96U_(U)
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 214
■While towing
If the engine is not running, the power assist for the brakes and steering will not function,
making steering and br aking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk. ( P. 476, 488)
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7

4337-2. Steps to take in an emergency
GS350_300_OM_OM30G96U_(U)
7
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains
may become damaged, broken debris ma y hit people, and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelets to the vehicle
Make sure that towing eyel ets are installed securely.
If not securely installed, towing ey elets may come loose during towing.
2WD models:
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain and related parts may be damaged
or an accident may occur due to a change in
direction of the vehicle.
AWD models:
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain or related parts may be damaged,
the vehicle may fly off the truck.