scheduled maintenance Lexus GS350 2015 Warranty and Services Guide

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From everyone at Lexus, thank you for
purchasing one of our vehicles. Your
Lexus is designed to deliver uncom-
promising luxury and performance.
We are committed to providing you
with an ownership experience that is
second to none, and we look forward
to serving you in the years ahead.
Welcome to the Lexus family!
Taking Delivery of Your
New Lexus
As you take delivery of your new
vehicle, there are some important
services you should know about.
These include:
Lexus Personalized Settings: Yo u r
vehicle includes a variety of electronic
features that can be personalized to
your preferences. For example, doors
can be programmed to remain locked
when you shift into “Park.” See your
dealer for details.
Pre-Delivery Service: Your dealer-
ship has performed a thorough
service to prepare your vehicle for
delivery. This includes initializing
certain electronic features, such as
the one-touch power windows.Scheduled Maintenance: Yo u r
vehicle requires main tenance every
six months or 5,000 miles, whichever
comes first. See page 44 for details.
Dealership Service Department:
Your service department is
committed to helping you keep your
Lexus performing at its best. Your
dealer will provide you with the
department’s hours of operation,
appointment procedures and infor-
mation on any special services.
Warranty Coverage: Your Lexus is
covered by one of the finest warran ties
in the industry. See page 15 for a
summary of coverages.
Roadside Assistance: Roadside
assistance is provided for 48 months
from your vehicle’s in-service date,
regardless of mileage. See page 6
for details.
Again, thank you for choosing Lexus.
We wish you many years of safe and
pleasurable driving.

WELCOME TO THE LEXUS FAMILY
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TABLE OF CONTENTS
OWNER AMENITIES
Complimentary Services
First Scheduled Maintenance Service................................................. 4
Second Scheduled Maintenance Service ............................................. 4
Loaner Vehicle ........................................................................... 5
Travel Protection ......................................................................... 5
Roadside Assistance .................................................................... 6
Other Benefits and Assistance
Quality Control .................................................................... 7
Vehicle Service History............................................................ 7
Vehicle Service Agreements ...................................................... 7
Body Repairs ....................................................................... 7
The Smart Key..................................................................... 8
WARRANTY INFORMATION
Introduction
If You Need Assistance............................................................ 9
The Lexus Commitment .......................................................... 14
Warranty Coverages at a Glance ................................................ 15
Your Warranties in Detail
General Warranty Provisions ..................................................... 16
New Vehicle Limited Warranty................................................... 18
Federal Emission Control Warranty ........................................... 22

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California Emission Control Warranty .........................................28
Tire Limited Warranty.........................................................34
Your Responsibilities
Operation and Maintenance ..................................................35
Obtaining Warranty Service .................................................. 37
MAINTENANCE INFORMATION
Introduction
The Importance of Scheduled Maintenance ...................................39
Maintenance and Lexus Warranty Coverage ..................................40
Lexus Dealership Service .....................................................41
General Maintenance and Regular Use ....................................... 42
Scheduled Maintenance Log
Determining Your Maintenance Interval: Months vs. Mileage ..................44
Special Operating Conditions ................................................44
Complimentary First Scheduled Maintenance Service ........................ 45
Complimentary Second Scheduled Maintenance Service .....................46
Scheduled Maintenance Log..................................................48
Explanation of Maintenance Items ............................................68
Vehicle Identification.......................................................... 72
INDEX ..................................................................... 73

TABLE OF CONTENTS

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COMPLIMENTARY SERVICES
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides
you with a variety of complimentary
ser vices. These services are described
on the following pages. Other
valuable owner benefits are described
in the section entitled “Other Benefits
and Assistance” beginning on page 7.
First Scheduled
Maintenance Service: Six
Months or 5,000 Miles
This complimentary service is
performed at six months or 5,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance
reminder light
• R o t a t e t i r e s
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be
programmed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see
the “Customizable Features” section
of the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of some Lexus
Personal ized Settings requires special
equipment and may be performed only
by an authorized Lexus dealership.
Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is
performed at 12 months or 10,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Replace engine oil with
0W-20 oil; replace oil filter
• Replace cabin air filter
Complimentary Services
AMENITIES

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Who Is the Warrantor
The warrantor for these limited
warranties is Lexus, a division of
Toyota Motor Sales, U.S.A., Inc.,
19001 South Western Avenue,
Torrance, California 90509-2991,
a California corporation.
Which Vehicles Are Covered
These warranties apply to 2015
model-year Lexus GS 350 models
registered and normally operated
in the United States, U.S. territories
and Canada. Warranty coverage is
automatically transferred at no cost
to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty
terms and conditions that may vary
depending on the part covered. A
warranty for specific parts or systems,
such as the Powertrain Warranty or
Emission Performance Warranty,
is governed by the coverage set
forth in that warranty as well as the
General Warranty Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is
the first date the vehicle is either
delivered to an ultimate purchaser,
leased, or used as a company car
or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered
by these warranties are made at
no charge for parts and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced will
be made by the servicing Lexus
dealership and/or Lexus. Parts
scheduled to be replaced as required
maintenance are warranted until
their first replacement only.
Note: Lexus remanufactured parts
meet or exceed all factory standards
for safety, quality and reliability.
Your Warranties in Detail
GENERAL WARRANTY PROVISIONS
WARRANTY

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This warranty also does not
cover the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac turer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such as
engine tune-ups; replacement of fluids
and filters; lubrication; cleaning and
polishing; replacement of spark plugs
and fuses; and replacement of worn
wiper blades, brake pads/linings and
clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.
Vehicles with Unknown
Vehicle Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in lieu
of repairs because the cost of repairs
exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss
of personal or commercial property;
and the loss of pay or revenue.
Your Warranties in Detail
NEW VEHICLE LIMITED WARRANTY
WARRANTY
*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.

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1) For three years or 50,000
miles, whichever occurs first:
• If your vehicle fails a smog-check
test, all necessary repairs and
adjustments will be made
by Lexus to ensure that your
vehicle passes the test. This is
your Emission Control System
PERFORMANCE WARRANTY.
• If an emissions-related part listed
on pages 23–24 is defective, the
part will be repaired or replaced
by Lexus. This is your SHORT-
TERM Emission Control System
DEFECT WARRANTY.
Note: Under the terms of the
Basic Warranty, Lexus provides
coverage of four years or
50,000 miles, whichever occurs
first. Specific components may
have longer coverage under the
terms of the Powertrain Warranty.
2) For seven years or 70,000
miles, whichever occurs first:
• If an emissions-related part
listed on pages 30-31 is
defective, the part will be
repaired or replaced by Lexus.
This is your LONG-TERM
Emission Control System
DEFECT WARRANTY.You are responsible for performance
of the required maintenance
indicated in the Owner’s Manual
and this guide. Lexus recommends
that you retain all receipts covering
maintenance on your vehicle, but
Lexus cannot deny warranty coverage
solely for the lack of receipts or your
failure to ensure the performance
of all scheduled maintenance.
You are responsible for presenting
your vehicle to a Lexus dealership
as soon as a problem exists.
The warranty repairs should be
completed in a reasonable amount
of time, not to exceed 30 days.
You should also be aware that Lexus
may deny you warranty coverage if
your vehicle or a part has failed due
to abuse, neglect, improper mainte-
nance or unapproved modifications.
If you have any questions regarding
your warranty rights and responsibilities,
you should contact the Lexus
Customer Satisfaction Department
at (800) 255-3987 or the
California Air Resources Board,
Mobile Source Control Division, at
9528 Telstar Avenue, P.O. Box 8001,
El Monte, CA 91734-8001.
OWNER’S WARRANTY
RESPONSIBILITIES MANUFACTURER’S
WARRANTY COVERAGE
Your Warranties in Detail
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY

39 Introduction
THE IMPORTANCE OF SCHEDULED MAINTENANCE
MAINTENANCE
Regular maintenance is essential
to obtaining the highest level of
performance, safety and reliability
from your Lexus. It can also enhance
your vehicle’s resale value. This section
of the Warranty and Services Guide is
designed to help you make sure your
vehicle receives proper and timely
maintenance. It includes factory-
recommended maintenance guidelines
as well as logs in which to document
your vehicle’s maintenance history.
In addition to scheduled maintenance,
your Lexus requires ongoing
general maintenance such as fluid
checks and visual inspections. These
procedures are listed on pages 42–43
of this booklet and described in detail
in the “Maintenance” section of the
Owner’s Manual.It is especially important to check
your vehicle’s engine oil once a
month and to regularly replace
the engine oil and oil filter. Failure
to do so can cause oil starvation
and/or oil gelling, which can
result in severe damage to your
vehicle and require costly repairs
that are not covered by the New
Vehicle Limited Warranty.
With proper maintenance and
care, your vehicle will last longer
and deliver more dependable,
economical performance. Follow
this booklet’s recommendations
and you’ll enjoy maximum reliability
and peace of mind from your
Lexus for many years to come.

40Introduction
MAINTENANCE AND LEXUS WARRANTY COVERAGE
MAINTENANCE
Maintaining your vehicle according
to the recommendations in this
booklet is required to ensure that
your warranty coverage remains
intact. You should keep detailed
records of vehicle maintenance,
including date of service, mileage
at time of service and a description
of service and/or parts installation
performed. The maintenance logs
in this booklet are a good place to
record this information. If you sell
your vehicle, be sure to give your
maintenance records to the
new owner.
Lexus will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, damage or failures
caused by lack of proper maintenance
are not covered under warranty.Maintenance and repair services may
be performed by you or by any auto-
motive service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealer-
ship for maintenance and repairs.
However, damage or failures caused
by improper maintenance or repairs
are not covered under warranty.
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than
those listed in the scheduled mainte-
nance log. These additional services
are not required to maintain your
warranty coverage. Ask your dealer
for an explanation of any recom-
mended maintenance not included
in the scheduled maintenance log.
For a complete description of
Lexus warranty coverages, see
pages 16–33 of this booklet.

42Introduction
GENERAL MAINTENANCE AND REGULAR USE
MAINTENANCE
In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks
and visual inspections. The recom-
mended guidelines for inspections
are listed below. Please refer to
the “Mainte nance” section of the
Owner’s Manual for a detailed
description of inspection procedures.
Every 30 Days
At least once every 30 days,
perform these inspections:
• Check engine oil level using
the dipstick
• Visually check engine
coolant level on the
see-through reservoir
• Visually check brake fluid level
on the see-through reservoir
• Visually check condition
of battery
• Check level of windshield
washer fluid
• Check tire pressure
• Check tires for damage
and wear
• Check installation of
driver’s floor mat
After a Car Wash
• Check installation of
driver’s floor mat
When Cleaning the Interior
• Remove dirt and dust with a
vacuum cleaner. Wipe dirty
surfaces with a soft cloth
dampened with warm water.
• When cleaning leather interior,
remove dirt and dust with a
vacuum cleaner. Using a
sponge, apply a small amount
of neutral wool detergent mixed
in water, rubbing in a circular
motion. Wipe off any excess
detergent and let leather dry
in an open-air location.
• When cleaning carpet, remove dirt
and dust with a vacuum cleaner.
Apply a foaming-type carpet
cleaner with a sponge or brush,
allowing cleaner to work for a few
minutes to loosen dirt. Continue by
rubbing carpet in a circular motion.
Wipe off any excess cleaner with
a clean cloth. If any dirt remains,
repeat process. Best results are
obtained by keeping the carpet as
dry as possible.