emergency towing Lexus IS250 2010 Owner's Manual

377
3-7. Other interior features
3
Interior features
IS350/250_U■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Connect response center at 1-800-25-
LEXUS (1-800-255-3987) and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadsi de Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus road side service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
Lexus.com.

5
When trouble arises
461
5-1. Essential information
IS350/250_U
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet(s). This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion. Towing eyelets
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. ( →P. 4 6 5 )
If they are damaged, use a towing dolly or flat bed truck.

462
5-1. Essential information
IS350/250_U
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Put the “ENGINE START STOP” switch in ACCESSORY mode or IGNI-
TION ON mode.
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains. Always use caution for
the surroundings and other vehicles while towing.
●If the engine is not running, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious da mage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious damage to the transmission.
■When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
The “ENGINE START STOP” switch must not be OFF.
STEP1
STEP2
STEP3

5
When trouble arises
463
5-1. Essential information
IS350/250_U
Installing towing eyeletsRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP1
STEP2
STEP3
■Location of the emergency towing eyelet
→P. 4 9 2

492
5-2. Steps to take in an emergency
IS350/250_U
If you have a flat tire
Remove the flat tire and replace it with the spare provided.
■Before jacking up the vehicle
● Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P (vehicles with an automatic transmission)
or R (vehicles with a manual transmission).
● Stop the engine.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Tool bag
(including towing eyelet) Jack
Jack handle
Spare tire
Ti g h t e nLoosen

516
5-2. Steps to take in an emergency
IS350/250_U
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the wheels and do not rev the engine.
●If the vehicle remains stuck after trying these procedures, the vehicle may require
towing to be freed.

566
Alphabetical index
IS350/250_U
Cruise controlCruise control ....................................... 175
Dynamic radar crui se control ....... 179
Cup holder ..............................................336
Curtain shield airbags............................ 93
Customizable features .......................549
Daytime running light system ........... 166
Defogger Rear window........................................ 228
Side mirror ............................................ 228
Dimension ................................................. 518
Dinghy towing ............................... 215, 216
Display
Dynamic radar crui se control ....... 179
Satellite switch mode ....................... 342
Trip information ..................................... 161
Warning message............................ 480
Do-it-yourself maintenance .............394
Door courtesy lights Door courtesy lights......................... 329
Wattage.................................................. 533
Door pockets......................................... 338
Doors Door lock................................ 28, 40, 43
Door windows ....................................... 76
Side mirrors ..............................................73
Driver's seat belt reminder light ..... 473
Driving Correct posture ...................................... 91
Procedures ............................................. 124
Driving position memory ......................53 Electric power steering........................196
Electronic key
If the electronic key does not operate properly............................505
Emergency, in case of If the engine will not start .................501
If the shift lever cannot be shifted from P................................... 503
If the vehicle has a discharged battery .................................................509
If the warning buzzer sounds........ 471
If the warning light turns on............ 471
If a warning message is displayed ............................................ 480
If you have a flat tire .........................492
If you lose your keys ........................ 504
If you think something is wrong ...................................................467
If the electronic key does not operate properly............................505
If your vehicle becomes stuck ...... 515
If your vehicle needs to be towed ..................................................... 461
If your vehicle overheats.................. 512
Emergency flashers Switch...................................................... 460
Engine Compartment ..................................... 400
Engine switch ........................................ 134
Hood ........................................................397
How to start the engine ................... 134
Identification number ........................ 519
If the engine will not start .................501
Ignition switch ....................................... 134
Overheating .......................................... 512
D
E

572
Alphabetical index
IS350/250_U
TachometerTacho indicator...................................... 151
Tachometer ............................................. 151
Tail lights
Switch ....................................................... 165
Talk switch .............................................. 303
Telephone switch ..................................302
Theft deterrent system
Alarm ..........................................................88
Engine immobilizer system ............. 86
Theft prevention labels ..........................90
Tire inflation pressure .........................425
Tire information Glossary................................................. 542
Size ...........................................................539
Tire identification number .............539
Uniform tire quality grading .........540
Tires
Chains .......................................................210
Checking ................................................. 414
If you have a flat tire.......................... 492
Inflation pressure................................ 425
Inflation pressure sensor..................416
Information............................................ 537
Replacing............................................... 492
Rotating tires .......................................... 414
Size ...........................................................528
Snow tires ................................................210
Tools ........................................................... 492
Total load capacity ...............................209 Towing
Dinghy towing ............................ 215, 216
Emergency towing ............................. 461
Trailer towing ........................................ 214
TRAC ..........................................................196
Traction control.......................................196
Transmission shift switches.................142
Trip meter ................................................... 151
Trunk Extending trunk space.....................357
Opener ...................................................... 47
Trunk light
Trunk light ................................................ 48
Wattage ................................................. 533
Turn signal lights Replacing light bulbs ....................... 452
Switch........................................................ 147
Wattage ................................................. 533
Vanity lights Vanity lights.......................................... 340
Wattage ................................................. 533
Vanity mirrors ........................................ 340
VDIM...........................................................196
Vehicle dynamics integrated management .........................................196
Vehicle identification number .......... 519
Vehicle stability control .......................196
Ventilators ................................................ 351
Voice command switch ..................... 302
VSC .............................................................196T
V