Lexus IS250 2011 Do-It-Yourself Maintenance / LEXUS 2011 IS250/IS350 OWNERS MANUAL (OM53839U)

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5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet(s). This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to s teer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion.
Towing eyelets
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towi ng, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. ( P. 4 5 5 )
If they are damaged, use a to wing dolly or flat bed truck.

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5-1. Essential information
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Put the “ENGINE START STOP” switch in ACCESSORY mode or IGNI-
TION ON mode.
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains. Always use caution for
the surroundings and other vehicles while towing.
●If the engine is not running, the power assi st for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious dama ge to the transmission.
■When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
The “ENGINE START STOP” switch must not be OFF.
STEP1
STEP2
STEP3

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5-1. Essential information
Installing towing eyeletsRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP1
STEP2
STEP3
■Location of the emergency towing eyelet
P. 4 8 1

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5-1. Essential information
Towing with a sling-type truck
CAUTION
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing. This may
lead to accidents that cause serious injury or even death.
NOTICE
■To prevent body damage
Do not tow with a sling type truck, either from the front or rear.

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Towing with a wheel lift-type truckFrom the front Vehicles with an automatic trans-
mission: Use a towing dolly under
the rear wheels.
Vehicles with a manual transmis-
sion: We recommend to use a tow-
ing dolly under the rear wheels.
When not using a towing dolly,
release the parking brake and shift
the shift lever to N.
From the rear (2WD models)Switch to ACCESSORY mode so
that the steering wheel is
unlocked.
From the rear (AWD models) Use a towing dolly under the front
wheels.

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5-1. Essential information
Using a flat bed truckIf your Lexus is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie downs
or the vehicle may be damaged.
NOTICE
■To prevent causing serious damage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
■To prevent damaging the vehicle
●Do not tow the vehicle from the rear with the “ENGINE START STOP” switch
OFF.
The steering lock mechanism is not st rong enough to hold the front wheels
straight.
●When raising the vehicle from the rear, ensure adequate ground clearance for
towing at the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed from the rear.

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If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
■Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temper ature gauge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, sp ongy feeling, pedal almost touches
the floor

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Fuel pump shut off system
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been damaged
and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an airbag
inflates upon collision, the fuel pump shut off system stops supplying fuel to
the engine.
Follow the procedure below to rest art the engine after the system is
activated.
Turn the “ENGINE START STOP” switch to the ACCESSORY
mode or OFF.
Restart the engine.
STEP1
STEP2

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Event data recorder
In a crash or a near car crash eventThe SRS airbag sensor assembly cont ains the EDR. In a crash or a near
car crash event, this devic e may record some or all of the following infor-
mation:
● Engine speed
● Whether the brake pedal was applied or not
● Vehicle speed
● To what extent the accelerator pedal was depressed
● Position of the transmission shift lever
● Whether the driver and front passenger wore seat belts or not
● Driver's seat position
● SRS airbag deployment data
● SRS airbag system diagnostic data
● Front passenger’s occupant classification
The information abov e is intended to be used for the purpose of improv-
ing vehicle safety performance. Unlike general da ta recorders, the EDR
does not record sound data such as conversation between passengers.
Your vehicle has computers that monitor and control certain aspects of
your vehicle. These computers assist in driving and maintaining optimal
vehicle performance.
Besides storing data usef ul for troubleshooting, there is an event data
recorder (EDR) that records data in a crash or a near car crash event.

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5-1. Essential information
Disclosure of the dataLexus will not disclose the data re corded in an EDR to a third party
except when:
● An agreement from the vehicle's ow ner (or the leasing company for a
leased vehicle) is obtained
● Officially requested by the police or other authorities
● Used as a defense for Lexus in a law suit
● Ordered by a court law
However, if necessary Lexus will:
● Use the data for research on Le xus vehicle safety performance
● Disclose the data to a third party for research purposes without dis-
closing details of the vehicle owner, and only when it is deemed neces-
sary
● Disclose summarized data cleared of vehicle identification information
to a non-Lexus organization for research purposes