towing Lexus IS250 2015 User Guide

3736-3. Using the storage features
6
Interior features
IS350/250_U (OM53C50U)
CAUTION
●Do not place anything other than cups or aluminum cans in the cup holders and bot-
tle in the bottle holders. Other items may be thrown out of the holders in the event of
an accident or sudden braking, causing injury.
●To prevent burns, cover hot drinks when placed in the cup holders.
NOTICE
To prevent damage to the rear cup holder, stow the cup holder before stowing the arm-
rest.

3936-4. Using the other interior features
6
Interior features
IS350/250_U (OM53C50U)
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities to
assist them in locating and recovering the vehicle. After filing a police report,
call the Safety Connect response center at 1-800-25-LEXUS (1-800-255-
3987) and follow the prompts for Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle location data may, under certain circum-
stances, be shared with third parties to locate your vehicle. Further informa-
tion is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to reach the
Safety Connect response center. The answering agent will determine your
vehicle’s location, assess the emergency, and dispatch the necessary assis-
tance required.
If you accidentally press the “SOS” button, tell the response-center agent that you
are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-
center agent, who can help with a wide range of needs, such as: towing, flat
tire, fuel delivery, etc. For a description of the Roadside Assistance services
and their limitations, please see the Safety Connect Terms and Conditions,
which are available at Lexus.com.

458
IS350/250_U (OM53C50U)8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact your
Lexus dealer or commercial towing service before towing.
●The engine is running but the vehicle will not move.
●The vehicle makes an abnormal sound.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing servic
e, using a lift-type truck or flatbed
truck.
Use a safety chain system for all towing , and abide by all state/provincial and
local laws.
Situations needs to contact dealers before towing

4598-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53C50U)
Do not tow with a sling-type truck to
prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
XFrom the frontXFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the front
wheels.

4608-2. Steps to take in an emergency
IS350/250_U (OM53C50U)
If your Lexus is transported by a flatbed
truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an emergency, your vehicle may be temporarily
towed using a cable or chain secured to the emergency towing eyelet. This
should only be attempted on hard surfaced roads for 50 miles (80 km) at low
speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and brakes must be in good condition.
Using a flatbed truck
Emergency towing

4618-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53C50U)
Take out the towing eyelet. (→P. 4 8 7 )
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach a cable or chain to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 4 9 8
Emergency towing procedure
1
2
3
4
5
6
7

4628-2. Steps to take in an emergency
IS350/250_U (OM53C50U)
■While towing
If the engine is not running, the power assist for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. (→P. 4 8 7 )
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
X2WD models
XAW D m o d e l s
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain and related parts may be damaged
or an accident may occur due to a change in
direction of the vehicle.
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain or related parts may be damaged,
the vehicle may fly off the truck.

4638-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53C50U)
CAUTION
■While towing
●When towing using a cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains
may become damaged, broken debris may hit people and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck (2WD
models)
●Do not tow the vehicle from the rear when the engine switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle from the rear, ensure adequate ground clearance for towing
at the opposite end of the raised vehicle. Without adequate clearance, the vehicle
could be damaged while being towed from the rear.
■To prevent damage to the vehicle when towing using a wheel-lift type truck (AWD
models)
When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam-
aged while being towed.
■To prevent body damage when to wing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.

4878-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53C50U)
Location of the spare tire, jack and tools
Jack handle
Screwdriver
Wheel nut wrenchTowing eyelet
Spare tire
Jack1
2
3
4
5
6

5108-2. Steps to take in an emergency
IS350/250_U (OM53C50U)
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the surrounding
area is clear to avoid striking other vehicles, objects or people. The vehicle may also
lunge forward or lunge back suddenly as it becomes free. Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an acci-
dent resulting in death or serious injury.
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the rear wheels and depressing the accelerator pedal more than nec-
essary.
●If the vehicle remains stuck even after these procedures are performed, the vehicle
may require towing to be freed.