emergency towing Lexus IS350 2013 Owner's Manual / LEXUS 2013 IS250,IS350 OWNERS MANUAL (OM53B64U)

184
2-4. Using other driving systems
CAUTION
■To avoid operating the cruise control by mistake
Switch the cruise control off using the “ON-OFF” button when not in use.
■Situations unsuitable for cruise control
Do not use cruise control in any of the following situations.
Doing so may result in loss of control and could cause an accident resulting in death
or serious injury.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as thos e covered with rain, ice or snow
●On steep hills
Vehicle speed may exceed the set speed when driving down a steep hill.
●During emergency towing

367
3-7. Other interior features
3
Interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Co nnect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Conn ect response center at 1-800-25-
LEXUS (1-800-255-3987) and follo w the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcemen t with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicl e location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” bu tton, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance ad ds GPS data to the already
included warranty-based Lexus road side service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced
Roadside Assistance services and th eir limitations, please see the
Safety Connect Terms and Conditions, which are available at
Lexus.com.

5
When trouble arises
455
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet(s). This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to s teer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion.
Towing eyelets
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towi ng, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. ( P. 4 5 9 )
If they are damaged, use a to wing dolly or flat bed truck.

456
5-1. Essential information
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Put the “ENGINE START STOP” switch in ACCESSORY mode or IGNI-
TION ON mode.
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains. Always be cautious of the
surroundings and other vehicles while towing.
●If the engine is not running, the power assi st for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious dama ge to the transmission.
STEP1
STEP2
STEP3

5
When trouble arises
457
5-1. Essential information
Installing towing eyeletsRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP1
STEP2
STEP3
■Location of the emergency towing eyelet
P. 4 8 3

5
When trouble arises
483
5-2. Steps to take in an emergency
If you have a flat tire
Remove the flat tire and replace it with the spare provided.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the engine.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Tool bag
(including towing eyelet) Jack
Jack handle
Spare tire
Ti g h t e nLoosen

5
When trouble arises
507
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the surround-
ing area is clear, to avoid striking other vehicles, objects or persons. The vehicle
may also lunge forward or lunge back suddenly as it becomes free. Use extreme
caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an
accident and result in death or serious injury.
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the wheels and do not rev the engine.
●If the vehicle remains stuck after trying these procedures, the vehicle may require
towing to be freed.
Carry out the following procedures if the tires spin or the vehicle becomes
stuck in mud, dirt, or snow.
Stop the engine. Set the parking brake and shift the shift lever
to P.
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some ot her material to help provide
traction under the tires.
Restart the engine.
Shift the shift lever to the D or R position, release the parking
brake and carefully apply the accelerator to free the vehicle.
Turn off TRAC and VSC if these functions are hampering your
attempts to free the vehicle. (  P. 1 9 3 )
STEP1
STEP2
STEP3
STEP4
STEP5

571
Alphabetical index
Daytime running light system............ 169
Defogger*Rear window.......................................... 218
Side mirror .............................................. 218
Dimension .................................................510
Dinghy towing ....................................... 206
Display Satellite switch mode....................... 333
Trip information .................................... 163
Warning message .............................473
Do-it-yourself maintenance............. 385
Door courtesy lights Door courtesy lights .......................... 319
Wattage ................................................. 525
Door pockets ......................................... 329
Doors Door lock ............................... 33, 45, 48
Door windows ......................................... 81
Side mirrors............................................. 78
Driver's seat belt reminder light .... 465
Driving Correct posture .....................................97
Procedures .............................................130
Driving position memory ..................... 59 Electric power steering .........................191
Electronic key
If the electronic key does not operate properly ........................... 496
Emergency, in case of If a warning message is displayed............................................. 473
If the electronic key does not operate properly ........................... 496
If the engine will not start................ 492
If the shift lever cannot be shifted from P ...................................494
If the vehicle has a discharged battery ................................................. 500
If the warning buzzer sounds ......463
If the warning light turns on...........463
If you have a flat tire ........................ 483
If you lose your keys ........................ 495
If you think something is wrong .................................................... 461
If your vehicle becomes stuck .... 507
If your vehicle has to be stopped in an emergency ............................ 508
If your vehicle needs to be towed................................................... 455
If your vehicle overheats ............... 504D
*: For vehicles with a navigation system, refe r to the “Navigation System Owner’s Manual”.
E

579
Alphabetical index
TachometerTacho indicator .................................... 153
Tachometer ............................................ 153
Tail lights Switch ........................................................ 167
Talk switch*............................................. 293
Telephone switch* ................................292
Theft deterrent system Alarm .......................................................... 93
Engine immobilizer system ............... 91
Theft prevention labels ..........................96
Tire inflation pressure...........................418
Tire information Glossary ................................................ 535
Size ........................................................... 532
Tire identification number ............. 532
Uniform tire quality grading......... 533
Tires Chains ....................................................... 201
Checking ............................................... 406
If you have a flat tire.......................... 483
Inflation pressure .................................418
Inflation pressure sensor................408
Information............................................530
Replacing............................................... 483
Rotating tires ........................................ 406
Size ........................................................... 520
Snow tires................................................ 201 Tools ...........................................................483
Total load capacity .............................. 200
Towing
Dinghy towing .................................... 206
Emergency towing........................... 455
Trailer towing ...................................... 205
TRAC............................................................ 191
Traction control ........................................ 191
Transmission shift switches .................147
Trip meter ................................................. 153
Trunk Extending trunk space ....................346
Opener ...................................................... 53
Trunk light Trunk light ................................................. 54
Wattage ..................................................525
Turn signal lights Replacing light bulbs ........................ 444
Switch........................................................ 150
Wattage ..................................................525T
*: For vehicles with a navigation system, refe r to the “Navigation System Owner’s Manual”.