key Lexus IS350 2020 / LEXUS 2020 IS300,IS350 (OM53F29U) Workshop Manual

5708-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●The engine may be flooded.
Try to restart the engine again following correct starting procedures.
( P. 186)
●There may be a malfunction in th e engine immobilizer system. (P. 76)
One of the following may be the cause of the problem:
●The battery terminal connections may be loose or corroded.
●The battery may be discharged. ( P. 575)
The engine starting system may be malfun ctioning due to an electrical problem
such as electronic key battery depletio n or a blown fuse. However, an interim
measure is available to start the engine. ( P. 571)
If the engine will not start
If the engine will not start even though correct starting procedures are being
followed ( P. 186), consider each of the following points:
The engine will not start even thoug h the starter motor operates nor-
mally.
The starter motor turns over slowly , the interior lights and headlights
are dim, or the horn does not sound or sounds at a low volume.
The starter motor does not turn over

5728-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
■Doors
Use the mechanical key (P. 119) in
order to perform the following oper-
ations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once
again within 5 seconds unlocks the
other doors.
Opens the windows and moon roof (turn and hold)*
*
: This setting must be custom ized at your Lexus dealer.
■Trunk
Turn the mechanical key clockwise
to open. (P. 79)
If the electronic key does not operate properly
If communication between the electron ic key and vehicle is interrupted (P.
137) or the electronic key cannot be us ed because the battery is depleted, the
smart access system with push-button st art and wireless remote control can-
not be used. In such cases, the doors and trunk can be opened and the engine
can be started by follow ing the procedure below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
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2
3
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5738-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of the
electronic key to the engine switch.
When the electronic key is detected, a
buzzer sounds and the engine switch
will turn to IGNITION ON mode.
When the smart access system with
push-button start is deactivated in cus-
tomization setting, the engine switch will
turn to ACCESSORY mode.
Firmly depress the brake pedal and check that is shown on the multi-
information display.
Press the engine switch.
In the event that the engine still cannot be started, contact your Lexus dealer.
Starting the engine
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2
3
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5748-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
■Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when stopping
the engine.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. ( P. 502)
■Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is pressed.
(  P. 187)
■When the electronic key does not work properly
●Make sure that the smart access system wi th push-button start has not been deacti-
vated in the customization setting. If it is off, turn the function on.
(Customizable features:  P. 613)
●Check if battery-saving mode is set. If it is set, cancel the function. ( P. 136)
WARNING
■When using the mechanical key and operating the power windows or moon roof
Operate the power window or moon roof after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window or
moon roof.
Also, do not allow children to operate the mechanical key. It is possible for children and
other passengers to get caught in the power window or moon roof.
3

5758-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt
battery, you can jump start your vehicle by following the steps below.
Confirm that the electronic key is
being carried.
When connecting the jumper (or
booster) cables, depe nding on the situa-
tion, the alarm may activate and doors
locked. (
P. 79)
Open the hood ( P. 470)
If the vehicle battery is discharged
The following procedures may be used to start the engine if the vehicle’s bat-
tery is discharged.
You can also call your Lexus deal er or a qualified repair shop.
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2

5778-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
Maintain the engine speed of the second vehicle and start the engine of your
vehicle by turning the engine switch to IGNITION ON mode.
Once the vehicle’s engine has started, remove the jumper cables in the exact
reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at your Lexus dealer as soon
as possible.
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■To prevent battery discharge
●Turn off the headlights and the audio system while the engine is off.
●Turn off any unnecessary electrical components when the vehicle is running at a low
speed for an extended period , such as in heavy traffic.
■Charging the battery
The electricity stored in the battery will disc harge gradually even when the vehicle is not
in use, due to natural discharge and the draini ng effects of certain electrical appliances. If
the vehicle is left for a long time, the battery may discharge, and the engine may be
unable to start. (The battery recharges automatically during driving.)
■When recharging or replacing the battery
●In some cases, it may not be possible to un lock the doors using the smart access system
with push-button start when the battery is discharged. Use the wireless remote control
or the mechanical key to lock or unlock the doors.
●The engine may not start on the first attempt after the battery has recharged but will
start normally after the second attempt. This is not a malfunction.
●The engine switch mode is memorized by the vehicle. When the battery is recon-
nected, the system will return to the mode it was in before the battery was discharged.
Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery discharged, be
especially careful when reconnecting the battery.
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6159-2. Customization
9
Vehicle specifications
IS350 AWD/IS350/IS300 AWD/IS300_U
■Door lock (P. 124, 130, 572)
■Smart access system with push-button start and wireless remote control
(  P. 124, 130)
FunctionDefault settingCustomized setting
Unlocking using a mechanical
key
Driver’s door
unlocked in one
step, all doors
unlocked in two steps
All doors unlocked in one step—O
Automatic door lockShifting the shift
lever to position
other than P
Off
OOVehicle speed is
approximately 12
mph (20 km/h) or higher
Automatic door unlockShifting the shift
lever to POff
OODriver’s door is opened
Locking/unlocking of the trunk
when all doors are locked/
unlocked
OnOff—O
12
FunctionDefault settingCustomized setting
Operation buzzer volume5OffOO1 to 7
Operation signal
(Emergency flashers)OnOffOO
Time elapsed before automatic
door lock function is activated if
door is not opened after being
unlocked
60 seconds
Off
OO30 seconds
120 seconds
Open door warning buzzerOnOff—O
Welcome light illumination con-
trolOnOff—O
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6179-2. Customization
9
Vehicle specifications
IS350 AWD/IS350/IS300 AWD/IS300_U
■Driving position memory* ( P. 147)
*: If equipped
■Power windows ( P. 162)
■Moon roof* ( P. 166)
*: If equipped
FunctionDefault settingCustomized setting
Driver’s seat movement when
exiting the vehicleStandardOffOOPartial
Doors linked to the driving posi-
tion memory recall functionDriver’s doorAll doors—O
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FunctionDefault settingCustomized setting
Mechanical key linked operationOffOn—O
Wireless remote control linked
operationOffOn (Open only)—O
Wireless remote control linked
operation signal (buzzer)OnOff—O
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FunctionDefault settingCustomized setting
Mechanical key linked operationOffOn—O
Linked operation of components
when mechanical key is used
(open only)Slide onlyTilt only—O
Wireless remote control linked
operationOffOn (Open only)—O
Linked operation of components
when wireless remote control is
usedSlide onlyTilt only—O
Wireless remote control linked
operation signal (buzzer)OnOff—O
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6209-2. Customization
IS350 AWD/IS350/IS300 AWD/IS300_U
■Illumination ( P. 428)
■Seat belt reminder ( P. 527)
FunctionDefault settingCustomized setting
Time elapsed before the interior
lights turn off15 seconds
Off
OO7.5 seconds
30 seconds
Operation after the engine
switch is turned offOnOff—O
Operation when the doors are
unlockedOnOff—O
Operation when you approach
the vehicle with the electronic
key on your person
OnOff—O
Inside door handle lightsOnOff—O
Time elapsed before the outer
foot lights turn off15 seconds
Off
OO7.5 seconds
30 seconds
Operation of the outer foot lights
when you approach the vehicle
with the electronic key on your
person
OnOff—O
Operation of the outer foot lights
when the doors are unlocked
with the power door lock switch
OnOff—O
12
FunctionDefault settingCustomized setting
Vehicle speed linked seat belt
reminder buzzerOnOff—O
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636
IS350 AWD/IS350/IS300 AWD/IS300_UWhat to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, ne
w genuine mechanical keys can be made
by your Lexus dealer. ( P. 120)
●If you lose your electronic keys, the risk of vehicle theft increases significantly.
Contact your Lexus dealer immediately. ( P. 123)
●Is the electronic key battery weak or depleted? ( P. 502)
●Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (P. 187)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on your
person.
●The function may not operate properly du e to the condition of the radio wave.
( P. 137)
●Is the child-protector lock set?
The rear door cannot be opened from in side the vehicle when the lock is set.
Open the rear door from outside and then unlock the child-protector lock.
( P. 127)
If you have a problem, check the foll owing before contacting your Lexus
dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened