steering Lexus IS350 2021 / LEXUS 2021 IS 300, IS 350 (OM53E98U) Repair Manual

3327-2. Steps to take in an emergency
The following may indicate a problem
with the drivetrain. Contact your Lexus
dealer or commercial towing service
before towing.
 The engine is running but the vehi-
cle does not move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
WARNING
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed
securely.
If not securely installed, towing eyelet
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
AWD system and transmission.
(  P.133)
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck

3337-2. Steps to take in an emergency
7
When trouble arises
From the rear
Use a towing dolly under the front
wheels.
When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner's manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportati on, set the parking
brake and turn the engine switch off. If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for at most 50
miles (80 km) at under 18 mph (30
km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1
Take out the wheel bolt wrench,
flathead screwdriver and towing
eyelet. ( P.349)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
NOTICE
■Using a flatbed truck
Do not overly tighten the tie downs or the
vehicle may be damaged.
Emergency towing
Emergency towing procedure

3347-2. Steps to take in an emergency
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a wheel bolt wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine.
If the engine does not start, turn the engine
switch to IGNITION ON mode.
7Shift the shift lever to N and release
the parking brake.
Turn automatic mode off. ( P.144)
When the shift lever cannot be shifted:
 P.139
■While towing
If the engine is not running, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel bolt wrench
Wheel bolt wrench is in stalled in the trunk.
(  P.349)

3407-2. Steps to take in an emergency
■Electric power steering system warning light (warning buzzer)
■Low fuel level warning light
■Driver’s and front passenger’s seat belt reminder light (warning buzzer)*
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to al ert the driver that his or her seat belt is not
fastened. Once the engine switch is turned to IGNITION ON mode, the buzzer sounds. If
the seat belt is still unfastened, the buzzer sounds intermittently for a certain period of time
after the vehicle reaches a certain speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front passenger that his
or her seat belt is not fastened. If the seat be lt is unfastened, the buzzer sounds intermittenly
for a certain period of time after the vehicle reaches a certain speed.
■Rear passengers’ seat belt reminder lights*1 (warning buzzer)*2
Warning lightDetails/Actions
(red)
or
(yellow)
Indicates a malfunction in the EPS (Electric Power Steering) system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
Indicates that remaining fuel is approximately 2.6 gal. (10 L, 2.2 Imp.
gal.) or less
 Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front pass enger to fasten their seat belts
 Fasten the seat belt.
If the front passenger’s seat is occupied, the front passenger’s seat
belt also needs to be fastened to make the warning light (warning
buzzer) turn off.
Warning lightDetails/Actions
Warns the rear passengers to fasten their seat belts
 Fasten the seat belt.

3447-2. Steps to take in an emergency
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving
trips.
If the light does not go off even after several
trips, contact your Lexus dealer as soon as
possible.
■Electric power steering system warning
light (warning buzzer)
When the battery charge becomes insuffi-
cient or the voltage temporarily drops, the
electric power steeri ng system warning
light may come on and the warning buzzer
may sound.
■When the tire pressure warning light
comes on
Inspect the tires to check if a tire is punc-
tured.
If a tire is punctured: P.349
If none of the tires are punctured:
Turn the engine switch off then turn it to
IGNITION ON mode. Check if the tire
pressure warning light comes on or blinks.
If the tire pressure wa rning light blinks for
approximately 1 minute then stays on
There may be a malfunction in the tire
pressure warning syst em. Have the vehicle
inspected by your Lexus dealer immedi-
ately.
If the tire pressure warning light comes
on
1 After the temperature of the tires has
lowered sufficiently, check the inflation
pressure of each tire and adjust them to
the specified level.
2 If the warning light does not turn off
even after several minutes have
elapsed, check that the inflation pres-
sure of each tire is at the specified level
and perform initialization. ( P.308)
■The tire pressure warning light may
come on due to natural causes
The tire pressure wa rning light may come
on due to natural causes such as natural air
leaks and tire inflation pressure changes
caused by temperature. In this case, adjust-ing the tire inflation pressure will turn off the
warning light (after a few minutes).
■When a tire is replaced with the spare
tire
The spare tire is not equipped with a tire
pressure warning valve and transmitter. If a
tire goes flat, the tire pressure warning light
will not turn off even though the flat tire has
been replaced with the spare tire.
■Conditions that the tire pressure warn-
ing system may not function properly
 P.306
WARNING
■If both the ABS and the brake system
warning lights remain on
Stop your vehicle in a safe place immedi-
ately and contact your Lexus dealer.
The vehicle will become extremely
unstable during br aking, and the ABS
system may fail, which could cause an
accident resulting in death or serious
injury.
■When the electric power steering
system warning light comes on
When the light comes on yellow, the
assist to the power st eering is restricted.
When the light comes on red, the assist
to the power steering is lost and handling
operations of the steering wheel become
extremely heavy.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using more
force than usual.
■If the tire pressure warning light
comes on
Be sure to observe the following precau-
tions.
Failure to do so could cause a loss of
vehicle control and result in death or
serious injury.
●Decelerate to the lowest appropriate
speed as soon as possible. Do not
drive over 50 mph (80 km/h).

3457-2. Steps to take in an emergency
7
When trouble arises
WARNING
●Check and adjust the tire inflation
pressure immediately.
●If the tire pressure warning light comes
on even after tire inflation pressure
adjustment, it is probable that you have
a flat tire. Check the tires. If a tire is flat,
change it with the spare tire and have
the flat tire repaired by the nearest
Lexus dealer.
●Avoid abrupt maneuvering and brak-
ing.
If the vehicle tires deteriorate, you
could lose control of the steering
wheel or the brakes.
■If a blowout or sudden air leakage
should occur
The tire pressure warning system may
not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if pro-
vided), should be checked monthly when
cold and inflated to the inflation pressure
recommended by the vehicle manufac-
turer on the vehicle placard or tire infla-
tion pressure label (tire and load
information label). (I f your vehicle has
tires of a different size than the size indi-
cated on the vehicle placard or tire infla-
tion pressure label [tire and load
information label], yo u should determine
the proper tire infl ation pressure for
those tires.)
As an added safety fe ature, your vehicle
has been equipped with a tire pressure
monitoring system (TPMS-tire pressure
warning system) that illuminates a low
tire pressure telltale (tire pressure warn-
ing light) when one or more of your tires
is significantly under-inflated. Accord-
ingly, when the low ti re pressure telltale
(tire pressure warning light) illuminates,
you should stop and check your tires as
soon as possible, and inflate them to the
proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire
to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi-
ciency and tire tread life, and may affect
the vehicle’s handling and stopping abil-
ity.
Please note that the TPMS (tire pressure
warning system) is not a substitute for
proper tire maintenance, and it is the
driver’s responsibility to maintain correct
tire pressure, even if under-inflation has
not reached the level to trigger illumina-
tion of the TPMS low tire pressure telltale
(tire pressure warning light).
Your vehicle has also been equipped with
a TPMS (tire pressure warning system)
malfunction indicator to indicate when
the system is not operating properly. The
TPMS (tire pressure warning system)
malfunction indicator is combined with
the low tire pressure telltale (tire pres-
sure warning light) . When the system
detects a malfunction, the telltale will
flash for approximately one minute and
then remain continuously illuminated.
This sequence will continue upon subse-
quent vehicle start-ups as long as the
malfunction exists. When the malfunction
indicator is illuminated, the system may
not be able to detect or signal low tire
pressure as intended.

3477-2. Steps to take in an emergency
7
When trouble arises
■If “Engine Stopped Steering Power
Low” is displayed
This message is displa yed if the engine is
stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering wheel
firmly and operate it using more force than
usual.
■If “Auto Power Off to Conserve Battery”
is displayed
Power was turned off due to the automatic
power off function. Next time when starting
the engine, increase the engine speed
slightly and maintain that level for approxi-
mately 5 minutes to recharge the battery.
■If “Headlight System Malfunction Visit
Your Dealer” is displayed
The following systems may be malfunction-
ing. Have the vehicle inspected by your
Lexus dealer immediately.
●The LED headlight system
●The automatic headlight leveling system
(if equipped)
●Automatic High Beam
■If “Radar Cruise Control Unavailable
See Owner's Manual” is displayed
The dynamic radar cruise control with
full-speed range system is suspended tem-
porarily or until the problem shown in the
message is resolved. (causes and coping
methods: P.168)
■If “Radar Cruise Control Unavailable” is
displayed
The dynamic radar cruise control with
full-speed range system cannot be used
temporarily. Use the system when it
becomes available again.
■If a message that indicates the malfunc-
tion of front camera is displayed
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.168, 337)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if equipped)
●Dynamic radar cruise control with
full-speed range
■If a message that indicates the malfunc-
tion of radar sensor is displayed
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.168, 337)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Dynamic radar cruise control with
full-speed range
■If “Maintenance Required Soon” is dis-
played
Indicates that all maintenance according to
the driven distance on the maintenance
schedule
* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.286)
*: Refer to the separate “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the main tenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all mainte nance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is
performed. ( P.286)
*: Refer to the separate “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the main tenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.

3557-2. Steps to take in an emergency
7
When trouble arises
WARNING
●Never apply oil or grease to the wheel
bolts or their contact surface on the
wheel .
Doing so may cause the wheel bolts to
be tightened excessively, leading to
damage to the wheel bolts, the
threaded portion the wheel bolts install
to , or the wheel.
Also, the wheel bolts may come loose,
possibly leading to the wheel coming
off, causing a serious accident.
If oil or grease is at tached to either of
these parts, remove it.
●When installing a wheel, use the same
wheel bolts that we re removed with
the wheel. Also, do not use any wheel
bolts other than Lexus Genuine wheel
bolts.
●Do not attach a heavily damaged
wheel ornament, as it may fly off the
wheel while the vehicle is moving.
●If a wheel bolt hole in a wheel or the
threads of a wheel bolt or the wheel
hub are deformed, cracked, rusty or
otherwise damaged, have the vehicle
inspected by your Lexus dealer.
■When tightening the wheel bolts
Do not tighten the wheel bolts exces-
sively. Doing so may cause the wheel
bolts, the threads of the wheel hub, or the
wheel to be damaged.
A
B
■Guide pin
When removing or installing a tire, make
sure to use the guide pin.
Also, the guide pin is made of resin. It
may be damaged if the wheel is placed
anywhere other than or if a large
amount of force is applied to the guide
pin.
■When using the compact spare tire
●Remember that the compact spare tire
provided is specific ally designed for
use with your vehicle. Do not use your
compact spare tire on another vehicle.
●Do not use more than one compact
spare tires simultaneously.
●Replace the compact spare tire with a
standard tire as soon as possible.
●Avoid sudden acceleration, abrupt
steering, sudden br aking and shifting
operations that cause sudden engine
braking.
■When the compact spare tire is
attached
The vehicle speed may not be correctly
detected, and the following systems may
not operate correctly:
• ABS & Brake assist
•VSC
•TRAC
• Dynamic radar cruise control with full-speed range
•PCS
•EPS
A

3577-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause
of the problem:
There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle.
 The engine may be flooded.
Try to restart the engine again fol-
lowing correct starting procedures.
( P.134)
 There may be a malfunction in the
engine immobilizer system.
( P.60)
One of the following may be the cause
of the problem:
 The battery may be discharged.
( P.361)
 The battery terminal connections
may be loose or corroded.
( P.301) The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine. (
P.357)
One of the following may be the cause
of the problem:
 One or both of the battery terminals
may be disconnected. ( P.301)
 The battery may be discharged.
( P.361)
 There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally:
1 Push the parking brake switch to
check that the parking brake is set.
(P.143)
Parking brake indicator will come on.
If the engine will not start
If the engine will not start even
though correct starting procedures
are being followed ( P.134), con-
sider each of the following points:
The engine will not start even
though the starter motor oper-
ates normally.
The starter motor turns over
slowly, the interior lights and
headlights are dim, or the horn
does not sound or sounds at a low
volume.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the engine in an emer-
gency

3788-1. Specifications
IS350 (vehicles with LSD [Limited Slip Differential])
*: Your Lexus vehicle is filled with “Toyota Genu ine Differential Gear Oil” at the factory.
Use Lexus approved “Toyota Ge nuine Differential Gear Oil” or an equivalent oil of
matching quality to satisfy th e above specification. Please contact your Lexus dealer for
further details.
*: Minimum pedal clearance when depressed with a force of 112.4 lbf (500 N, 51.0 kgf)
while the engine is running.
Oil capacity1.42 qt. (1.35 L, 1.19 Imp. qt.)
Oil type and viscosity*Toyota Genuine Differential gear oil LX 75W-85
GL-5 or equivalent
Brakes
Pedal clearance*
2WD
4.0 in. (104 mm) Min.
AWD
4.5 in. (115 mm) Min.
Pedal free play0.04  0.24 in. (1.0  6.0 mm)
Brake pad wear limit0.04 in. (1 mm)
Parking brake lining wear limit0.04 in. (1 mm)
Fluid typeSAE J1703 or FMVSS No. 116 DOT 3, or SAE
J1704 or FMVSS No. 116 DOT 4
Steering
Free playLess than 1.2 in. (30 mm)