towing LEXUS LS500H 2018 Owner's Manual

350 5-5. Using the storage features
LS500h_OM_OM50F42U_(U) 2 Pass the belt through the clip
3 Tighten the beltDepending on the size and shape of an
object, such as the case of a warning
reflector, the object may not be able to be
secured with the belts or stowed in an aux-
iliary box. ■
Stowing the belt
1 Fold the belt
2 Secure the belt with the clipTo prevent damage to the warning reflec-
tor storage belt when it is not in use, stow
the belt.

3675-6. Using the other interior features
LS500h_OM_OM50F42U_(U) 5
Interior features The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active ■
Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location. ■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS
(1-800-255-3987) and follow the prompts for Safety Connect to initiate
this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com. ■
Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required. If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency. ■
Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.Safety Connect services

422 7-2. Steps to take in an emergency
LS500h_OM_OM50F42U_(U) 7-2.Steps to take in an emergency
If your vehicle needs to be
towed If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws. WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury. ■
When towing the vehicle 
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain and related
parts may be damaged, an accident may
occur due to a change in direction of the
vehicle or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction. 
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■
While towing ●
When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●
Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulated air suspension.
Otherwise, the vehicle height may
change and part of your body may be
caught under the vehicle, possibly
causing injury. ( → P.301)
●
Do not turn the power switch off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
Also, there is a possibility that the
steering wheel is locked and cannot be
operated.

4237-2. Steps to take in an emergency
LS500h_OM_OM50F42U_(U) 7
When trouble arises
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
 There is a malfunction in the shift control system. ( → P.171, 437)
 There is a malfunction in the immo-
bilizer system. ( → P.66)
 There is a malfunction in the smart
access system with push-button
start. ( → P.445)
 The 12-volt battery is discharged.
( → P.447)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
 The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
 The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.WARNING■
Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE■
To prevent damage to the vehicle
when towing using a wheel-lift type
truck●
Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.●
When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.■
To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■
To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not possible
to be towed by another vehicle Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck

424 7-2. Steps to take in an emergency
LS500h_OM_OM50F42U_(U) 
From the front
Use a towing dolly under the rear
wheels. 
From the rear
Use a towing dolly under the front
wheels.
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration. If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulated air suspension.
Otherwise, the vehicle height may
change and the vehicle may be dam-
aged. ( → P.301)
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s Towing with a wheel-lift type
truck
Using a flatbed truck
Emergency towing

4257-2. Steps to take in an emergency
LS500h_OM_OM50F42U_(U) 7
When trouble arises wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1 Take out the phillips-head screw-
driver and towing eyelet.
Phillips-head screwdriver
Towing eyelet
2 Remove the eyelet cover using a
flathead screwdriver.To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration. 3 Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a phillips-head
screwdriver or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet. Take care not to damage the vehicle body.
6 Enter the vehicle being towed and
start the hybrid system. If the hybrid system does not start, turn the
power switch to ON mode.
7 Shift the shift position to N and
release the parking brake. ■
While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.Emergency towing procedure
A
B

4577-2. Steps to take in an emergency
LS500h_OM_OM50F42U_(U) 7
When trouble arises 1 Stop the hybrid system. Set the
parking brake and shift the shift
position to P.
2 Remove the mud, snow or sand
from around the rear wheels.
3 Place wood, stones or some other
material under the rear wheels to
help provide traction.
4 Restart the hybrid system.
5 Shift the shift position to D or R and
release the parking brake. Then,
while exercising caution, depress
the accelerator pedal. ■
When it is difficult to free the vehicle
Press the switch to turn off TRAC.If the vehicle becomes stuck Carry out the following proce-
dures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Recovering procedure WARNING■
When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, obje cts or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution. ■
When shifting the shift position
Be careful not to shift the shift position
with the accelerator pedal depressed.
This may lead to un expected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE■
To avoid damaging the transmission
and other components ●
Avoid spinning the rear wheels and
depressing the accelerator pedal
more than necessary. ●
If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.

512 Alphabetical Index
LS500h_OM_OM50F42U_(U) C
Card key .......................................................... 104
Care
Aluminum wheels ...................................... 370
Exterior ........................................................... 370
Interior ............................................................. 373
Seat belts........................................................ 373
Cargo capacity...............................................166
Cargo net ....................................................... 348
Center Display ...............................................316
Chains ............................................................... 310
Child restraint system
Fixed with a LATCH system .................. 53
Fixed with a seat belt................................... 49
Front passenger occupa nt classification
system ............................................................. 40
Points to remember .................................... 45
Riding with children ..................................... 45
Types of child restraint system installation
method ........................................................... 46
Using an anchor bracket .......................... 55
Child safety
12-volt battery precautions ........ 394, 451
Airbag precautions...................................... 34
Child restraint system................................. 46
Heated steering wheel and seat heater
precautions................................................ 337
How your child should wear the seat belt
............................................................................ 25
Moon roof precautions ............................154
Power window lock switch.....................153
Power window precautions ...................152
Rear door child-protectors ....................... 111
Removed electronic key battery precau-
tions ................................................................. 414
Seat belt extender precautions ............. 25
Seat belt precautions .................................. 45
Trunk precautions .........................................112
Child-protectors...............................................111
Cleaning
Aluminum wheels ...................................... 370 Exterior............................................................370
Interior ............................................................. 373
Radar sensor ........................ 199, 200, 206
Seat belts ........................................................ 373
Clock ................................................. 77, 81, 353
Clock light ...................................................... 340
Coat hooks..................................................... 352
Coin holder .................................................... 345
Condenser .......................................................391
Console box .................................................. 346
Cooling system............................................. 390
Engine overheating...................................453
Hybrid system overheating ..................454
Cornering lights .............................................187
Cruise control
Dynamic radar cruise control with
full-speed range ..........................247, 250
Cup holders ................................................... 345
Current fuel consumption .......................... 88
Curtain shield airbags .................................. 29
Customizable features ............................... 481
D
Daytime running light system .................. 185
Defogger
Outside rear view mirrors..................... 324
Rear window ................................................ 324
Windshield .................................................... 324
Differential
Front differential oi l............. ...................... 465
Rear differential oil......... .......... ........... ...... 465
Dimension ...................................................... 460
Dinghy towing................................................. 167
Display
Center Display ............................................. 316
Dynamic radar cruise control with
full-speed range ..................................... 250
Energy monitor .............................................. 96
Head-up display............................................ 92
Intuitive parking assist ..............................266
LKA (Lane-Keeping Assist) ................. 243
LTA (Lane-Tracing Assist) ................... 234

522 Alphabetical Index
LS500h_OM_OM50F42U_(U) Tail lights
Light switch .................................................... 185
Replacing light bulbs.................................. 417
Theft deterrent system
Alarm .................................................................. 68
Immobilizer system...................................... 66
Tire inflation pressure
Maintenance data...................................... 466
Tire inflation pressu re display function
......................................................................... 397
Warning light .................................................431
Tire information .............................................472
Glossary......................................................... 475
Size.................................................................... 473
Tire identification number ..................... 473
Uniform Tire Quality Grading............ 474
Tire pressure display .................................. 397
Tire pressure warning system
Function .......................................................... 397
Initializing ........................................................ 401
Installing tire pressure warning valves
and transmitters ....................................... 401
Registering ID codes ...............................403
Warning light .................................................431
Tires
Chains .............................................................. 310
Checking .......................................................395
If you have a flat tire .................................. 442
Inflation pressure....................................... 408
Information .................................................... 472
Replacing .......................................................405
Rotating tires ................................................ 397
Run-flat tires ..................................... 397, 442
Size.................................................................... 466
Snow tires ......................................................309
Tire inflation pressu re display function
......................................................................... 397
Tire pressure warning system ............. 397
Warning light .................................................431
Top tether strap............................................... 55
Total load capacity ...................................... 460 Towing
Dinghy towing ...............................................167
Emergency towing.................................... 422
Towing eyelet...............................................425
Trailer towing ................................................ 166
TRAC (Traction Control) ........................ 303
Traction battery (hybrid battery)
Hybrid battery (traction battery) air vents
............................................................................. 64
Location ...............................................................61
Specification ................................................. 462
Warning message ........................................ 64
Traction Control (TRAC) ........................ 303
Traction motor (electric motor) ............... 58
Trailer towing ..................................................166
Transmission
Driving mode select switch ................. 298
Hybrid transmission....................................174
M mode ............................................................179
Paddle shift switches ....................... 178, 179
Snow mode..................................................... 177
Trip meters ................................................ 79, 84
Trunk .................................................................... 112
Hands Free Power Trunk Lid................. 115
Internal trunk release lever....................... 117
Power trunk opener and closer ............ 114
Smart access system with push-button
start ................................................................... 115
Trunk closer switch ...................................... 115
Trunk easy closer.......................................... 116
Trunk features ............................................. 348
Trunk grip ......................................................... 116
Trunk lid light................................................... 116
Trunk light ......................................................... 116
Trunk opener main switch........................ 118
Trunk opener switch ................................... 114
Wireless remote control ........................... 115
Trunk lid light .................................................... 116
Trunk light .......................................................... 116
Turn signal lights
Replacing light bulbs ..................................417
Turn signal lever .......................................... 180