service LEXUS LS500H 2019 Owners Manual

4TABLE OF CONTENTS
LS500h_OM_(U)_1809
5-4. Using the interior lightsInterior lights list............................. 341
5-5. Using the storage features List of storage features............... 345
Trunk features................................ 350
5-6. Using the other interior features Other interior features .............. 353
Garage door opener.................. 360
6-1. Maintenance and care Cleaning and protecting the vehi-cle exterior ................................... 368
Cleaning and protecting the vehi- cle interior ..................................... 371
6-2. Maintenance Maintenance requirements ..... 375
General maintenance ................ 376
Emission inspection and mainte- nance (I/M) programs ............ 379
6-3. Do-it-yourself maintenance Do-it-yourself service precautions........................................................... 380
Hood.................................................. 382
Positioning a floor jack............... 382
Engine compartment.................. 384
12-volt battery................................ 390
Tires ................................................... 392
Replacing the tire .......................... 401
Tire inflation pressure ................. 405
Wheels.............................................. 406
Air conditioning filter..................408
Electronic key battery ................ 409
Checking and replacing fuses .. 411
Light bulbs ........................................ 4147-1. Essential information
Emergency flashers ..................... 416
If your vehicle has to be stopped in an emergency ............................. 416
If the vehicle is trapped in rising water ................................................ 417
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................... 419
If you think something is wrong .......................................................... 423
If a warning light turns on or a warn- ing buzzer sounds...................... 424
If a warning messa ge is displayed
.......................................................... 434
If you have a flat tire .................... 439
If the hybrid syst em will not start
.......................................................... 440
If you lose your keys..................... 442
If the fuel filler door cannot be opened ........................................... 442
If the electronic key does not oper- ate properly ................................. 443
If the 12-volt battery is discharged .......................................................... 445
If your vehicle overheats ........... 450
If the vehicle becomes stuck ... 454
8-1. Specifications Mainte

nance data (fuel, oil level,
etc.) ................................................. 458
Fuel information............................ 468
Tire information ............................ 470
6Maintenance and care
7When trouble arises
8Vehicle specifications

7
LS500h_OM_(U)_1809
hybrid vehicles emit approximately the
same amount of electromagnetic
waves as the conventional gasoline
powered vehicles or home electronic
appliances despite of their electro-
magnetic shielding.
Unwanted noise may occur in the
reception of the mobile two-way radio.
The vehicle is equipped with sophisti-
cated computers that will record cer-
tain data, such as:
The recorded data varies according to
the vehicle grade level and options
with which it is equipped.
These computers do not record con-
versations or sounds, and only record
images outside of the vehicle in certain
situations.
• Engine speed / Electric motor speed (traction motor speed)
• Accelerator status
•Brake status
• Vehicle speed
• Operation status of the driving assist systems, such as the ABS and
pre-collision system
• Images from the front camera (avail- able only when certain safety sys-
tems are activated, which varies
depending on the vehicle specifica-
tions).
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to Lexus
without notification to you.
Data usage
Lexus may use the data recorded in this
computer to diagnose malfunctions, con-
duct research and development, and
improve quality.
Lexus will not disclose the recorded data to
a third party except:
• With the consent of the vehicle owner or
with the consent of the lessee if the vehi-
cle is leased
• In response to an official request by the police, a court of law or a government
agency
• For use by Lexus in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or vehicle
owner
 Recorded image information can be
erased by your Lexus dealer.
The image recording function can be dis-
abled. However, if the function is disabled,
data from when the pre-collision system
operates will not be available.
To learn more abou t the vehicle data
collected, used and shared by
Lexus, please visit
www.lexus.com/privacyvts/
.
If your Lexus has Lexus Enform and if
you have subscribed to those services,
please refer to the Lexus Enform
Telematics Subscription Service
Agreement for information on data
collected and its usage.
To learn more about the vehicle data
collected, used and shared by Lexus,
please visit
www.lexus.com/privacyvts/
.
Vehicle data recordings
Usage of data collected through Lex-
us Enform (U.S. mainland only)

8
LS500h_OM_(U)_1809
This vehicle is equipped with an event
data recorder (EDR). The main pur-
pose of an EDR is to record, in certain
crash or near crash-like situations, such
as an air bag deployment or hitting a
road obstacle, data that will assist in
understanding how a vehicle’s systems
performed. The EDR is designed to
record data related to vehicle dynam-
ics and safety systems for a short
period of time, typically 30 seconds or
less.
The EDR in this vehicle is designed to
record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and pas- senger safety belts were buck-
led/fastened;
• How far (if at all) the driver was depressing the accelerator and/or
brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by
the EDR under normal driving condi-
tions and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine the
EDR data with the type of personally
identifying data routinely acquired
during a crash investigation. To read data recorded by an EDR, spe-
cial equipment is required, and access
to the vehicle or the EDR is needed. In
addition to the vehicle manufacturer,
other parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR.

Disclosure of the EDR data
Lexus will not disclose the data recorded in
an EDR to a third party except when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehicle) is
obtained
• In response to an official request by the police, a court of law or a government
agency
• For use by Lexus in a lawsuit
However, if necessary, Lexus may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or
vehicle owner
The SRS airbag, seat belt pretensioner
devices and Pop Up Hood system in
your Lexus contain explosive chemi-
cals. If the vehicle is scrapped with the
airbags, seat belt pretensioners and
Pop Up Hood micro gas generators
left as they are, this may cause an acci-
dent such as fire. Be sure to have the
systems of the SRS airbag, seat belt
pretensioner and Pop Up Hood micro
gas generators removed and disposed
of by a qualified service shop or by
Event data recorder
Scrapping of your Lexus

311-1. For safe use
LS500h_OM_(U)_1809
1
For safety and security
Driver’s seat position sensor
Driver’s seat belt buckle switch
Airbag sensor assembly
Front impact sensors
Pop Up Hood computer assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed based on the US
motor vehicle safety standards (FMVSS208). The airbag sensor assembly (ECU)
controls airbag deployment based on information obtained from the sensors etc.
shown in the system components diagram above. This information includes crash
severity and occupant information. As the airbags deploy, a chemical reaction in
the inflators quickly fills the airbags with no n-toxic gas to help restrain the motion of
the occupants.
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may
be sustained from SRS airbags, due to the
extremely high speed deployment (infla-
tion) by hot gases.
●A loud noise and white powder will be
emitted.
●Parts of the airbag module (steering
wheel hub, airbag cover and inflator) as
well as the seats, parts of the front and
rear pillars, and roof side rails, may be hot
for several minutes. The airbag itself may
also be hot.
●The windshield may crack.
●The hybrid system will be stopped and
fuel supply to the engine will be stopped.
(  P.69)
●All of the doors will be unlocked.
( P.113)
●The brakes and stop lights will be con-
trolled automatically. ( P.302)
●The interior lights will turn on automati-
cally. ( P.343)
●The emergency flashers will be turned on
automatically. ( P.416)
●For Lexus Enform Safety Connect sub-
scribers, if any of the following situations
occur, the system is designed to send an
emergency call to the response center,
notifying them of the vehicle’s location (without needing to push the “SOS” but-
ton) and an agent will attempt to speak
with the occupants to ascertain the level
of emergency and assistance required. If
the occupants are unable to communi-
cate, the agent automatically treats the
call as an emergency and helps to dis-
patch the necessary emergency services.
(
 P.58)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision.
■PCS-linked SRS airbag deployment
control (vehicles with Lexus Safety Sys-
tem + A)
If the PCS (Pre-Collision System) deter-
mines that the possibility of a side collision is
high, the SRS side and curtain shield air-
bags will be prepared to operate.
■SRS airbag deployment conditions (SRS
front airbags/SRS seat cushion airbags)
●The SRS front airbags and SRS seat cush-
ion airbags will deploy in the event of an
impact that exceed s the set threshold
level (the level of fo rce corresponding to
an approximately 12 - 18 mph [20 - 30
km/h] frontal collision with a fixed wall
that does not move or deform).
However, this threshol d velocity will be
considerably higher in the following situa-
tions:
P
Q
R
S
T

581-3. Lexus Enform
LS500h_OM_(U)_1809
1-3.Lexus Enform
*:If equipped
“SOS” button
LED light indicators
Microphone
Lexus Enform Safety Con-
nect*
Safety Connect is a subscrip-
tion-based telematics service that
uses Global Positioning System
(GPS) data and embedded cellular
technology to provide safety and
security features to subscribers.
Safety Connect is supported by
Lexus’ designated response center,
which operates 24 hours per day, 7
days per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components
A
B
C

591-3. Lexus Enform
LS500h_OM_(U)_1809
1
For safety and security
■Certification for Lexus Enform
Subscribers have the following Safety
Connect services available: 
Automatic Collision Notification
*
Helps drivers receive necessary response
from emergency service providers.
( 
P.61)
Services

601-3. Lexus Enform
LS500h_OM_(U)_1809
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle theft.
(
P.61)
 Emergency Assistance Button
(“SOS”)
Connects drivers to response-center sup-
port. ( 
P.61)
Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( 
P.61)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call the following or push the
“SOS” button in your vehicle for fur-
ther subscription details.
The United States
1-800-25-LEXUS (1-800-255-3987)
Canada
1-800-26-LEXUS (1-800-265-3987)
Puerto Rico
1-877-539-8777
■Safety Connect Serv ices Information
●Phone calls using the vehicles Blue-
tooth® technology will not be possible
during Safety Connect.
●Safety Connect is available beginning Fall
2009 on select Lexus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device being in operative condition, cellular con-
nection availability,
and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion.
●Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●Automatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United St ates Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
●Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
■When contacting the response center
You may be unable to contact the response
center if the network is busy.
When the power switch is turned to
ON mode, the red indicator light
comes on for 2 seconds then turns off.
Afterward, the green indicator light
Subscription
Safety Connect LED light Indi-
cators

611-3. Lexus Enform
LS500h_OM_(U)_1809
1
For safety and security
comes on, indicating that the service is
active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at 1-800-25-LEXUS
(1-800-255-3987) in the United
States, 1-877-539-8777 in Puerto
Rico or 1-800-265-3987 in Canada,
and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Safety Connect services

661-4. Hybrid system
LS500h_OM_(U)_1809The illustration is an example for explana-
tion and may differ from the actual item.
Warning label
Power control unit
Electric motor (traction motor)
Hybrid battery (traction battery)
Service plug
High voltage cables (orange)
Air conditioning compressor
■Running out of fuel
When the vehicle has run out of fuel and the
hybrid system cannot be started, refuel the
vehicle with at least enough gasoline to
make the low fuel level warning light
(  P.427) go off. If there is only a small
amount of fuel, the hybrid system may not be able to start. (The
standard amount of
fuel is about 3.4 gal. [13 L, 2.8 Imp. gal.],
when the vehicle is on a level surface. This
value may vary when the vehicle is on a
slope. Add extra fuel when the vehicle is
inclined.)
■Electromagnetic waves
●High voltage parts and cables on hybrid
vehicles incorporate electromagnetic
shielding, and therefore emit approxi-
mately the same amount of electromag-
netic waves as conventional gasoline
powered vehicles or home electronic
appliances.
●Your vehicle may cause sound interfer-
ence in some third party-produced radio
parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a
limited service life. The lifespan of the
hybrid battery (traction battery) can
Hybrid system precautions
Take care when handling the hybrid system, as it is a high voltage system (about
650 V at maximum) as well as contains parts that become extremely hot when
the hybrid system is operating. Obey th e warning labels attached to the vehi-
cle.
System components
A
B
C
D
E
F
G

671-4. Hybrid system
LS500h_OM_(U)_1809
1
For safety and security
change in accordance with driving style and
driving conditions.
■Starting the hybrid system in an
extremely cold environment
When the hybrid battery (traction battery)
is extremely cold (below approximately
-22°F [-30°C]) under the influence of the
outside temperature, it may not be possible
to start the hybrid system. In this case, try to
start the hybrid system again after the tem-
perature of the hybrid battery increases due
to the outside temperature increase etc.
WARNING
■High voltage precautions
This vehicle has high voltage DC and AC
systems as well as a 12-volt system. DC
and AC high voltage is very dangerous
and can cause severe burns and electric
shock that may result in death or serious
injury.
●Never touch, disassemble, remove or
replace the high voltage parts, cables
or their connectors.
●The hybrid system will become hot
after starting as the system uses high
voltage. Be careful of both the high
voltage and the high temperature, and
always obey the warning labels
attached to the vehicle.
●Never try to open the service plug
access hole located behind the rear
seat. The service plug is used only
when the vehicle is serviced and is
subject to high voltage.
■Road accident cautions
Observe the following precautions to
reduce the risk of death or serious injury:
●Stop the vehicle in a safe place to pre-
vent subsequent accidents. While
depressing the brake pedal, apply the
parking brake and sh ift the shift posi-
tion to P to stop the hybrid system.
Then, slowly release the brake pedal.
●Do not touch the high voltage parts,
cables and connectors.
●If electric wires ar e exposed inside or
outside your vehicle, an electric shock
may occur. Never touch exposed elec-
tric wires.
●Do not touch the battery if liquid is
leaking from or adhering to it.
If electrolyte (carbonate ester-based
organic electrolyte) from the hybrid
battery (traction battery) comes into
contact with the eyes or skin, it could
cause blindness or skin wounds. In the
unlikely event that it comes into con-
tact with the eyes or skin, wash it off
immediately with a large amount of
water, and seek immediate medical
attention.
●If electrolyte is leaking from the hybrid
battery (traction battery), do not
approach the vehicle.
Even in the unlikely event that the
hybrid battery (traction battery) is
damaged, the internal construction of
the battery will prev ent a large amount
of electrolyte from leaking out. How-
ever, any electrolyte that does leak out
will give off a vapor. This vapor is an
irritant to skin and eyes and could
cause acute poisoning if inhaled.
●Do not bring burning or high-tem-
perature items close to the electrolyte.
The electrolyte may ignite and cause a
fire.
●If a fire occurs in the hybrid vehicle,
leave the vehicle as soon as possible.
Never use a fire extinguisher that is not
meant for electric fires. Using even a
small amount of water may be danger-
ous.