tow LEXUS NX300 2020 Repair Manual

365
LEXUS NX300 Owners Manual_USA_M78389_en
7
7
When trouble arises
When trouble arises
7-1. Essential information
Emergency flashers.................. 366
If your vehicle has to be stopped in an emergency .......................... 366
If the vehicle is trapped in rising water............................................ 367
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................ 369
If you think something is wrong ........................................................ 373
Fuel pump shut off system ..... 374
If a warning light turns on or a warning buzzer sounds ....... 375
If a warning message is displayed ........................................................ 384
If you have a flat tire.................. 387
If the engine wi ll not start .......395
If you lose your keys ................. 396
If the fuel filler door cannot be opened........................................ 397
If the electronic key does not operate properly .................... 397
If the vehicle battery is discharged ........................................................ 400
If your vehicle overheats ........ 403
If the vehicle becomes stuck 406

3697-2. Steps to take in an emergency
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When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
t
owed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing your vehicle
with a wheel-lift type truck from the
front, the vehicle’s rear wheels and
axles must be in good conditions.
(  P.369, 371)
If they are damaged, use a towing
dolly or flatbed truck.
AWD models: If towing your vehi-
cle with a wheel-lift type truck, use
a towing dolly. ( P.369, 371)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck.
■While towing
●When towing using a cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.

3707-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing. (P.369)
 The engine is running but the vehi-
cle does not move.
 The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
●Do not turn the engine switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off.
The steering lock mechanism is not
strong enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
Dynamic Torque Control AWD system
(AWD models) and transmission.
(  P.164)
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck

3717-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
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When trouble arises
From the front (2WD models)
Release the parking brake.
From the front (AWD models)
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels. If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for at most 50
miles (80 km) at under 18 mph (30
km/h).
A driver must be in the vehicle to steer
Towing with a wheel-lift type
truckUsing a flatbed truck
Emergency towing procedure

3727-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
and operate the brakes. The vehicle’s
wheels, drivetrain, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet by following the specified
procedure.
1 Take out the towing eyelet.
(P.388)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
Type A
Type B 3
Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a wheel nut wrench.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine.
If the engine does not start, turn the engine
switch to IGNITION ON mode.
7Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be shifted:
P.169
■While towing
If the engine is not running, the power assist
for the brakes and steering will not function,
marking steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage
compartment. ( P.388)
To have your vehicle towed

3887-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
Jack handle
Wheel nut wrench
Towing eyelet
Spare tire
Jack
Screwdriver
Location of the spare tire, jack and tools
A
B
C
D
E
F
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause
the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any pur-
pose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with
this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do
not use other tire jacks for replacing
tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under
the vehicle while it is supported by the
jack.
●Do not start the engine or drive the
vehicle while the vehicle is supported
by the jack.
●Do not raise the vehicle while some-
one is inside.
●When raising the vehicle, do not put an
object on or under the jack.

3897-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
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When trouble arises
1Open the back door.
2
Pull the lever upwards and open the
deck board. 3
Lift the deck board and remove the
hook on the backside of the deck
board.
4
Use the hook to secure the deck
board as shown in the illustration.
5
Removing the Jack.
1
Remove the rubber band.
2
Remove the cover and the jack.
When stowing the jack, close it by turning
WARNING
●Do not raise the vehicle to a height
greater than that required to replace
the tire.
●Use a jack stand if it is necessary to get
under the vehicle.
●When lowering the vehicle, make sure
that there is no-one near the vehicle. If
there are people nearby, warn them
vocally before lowering.
Taking out the jack

3907-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
the handle indicated by until it does not
move anymore, stow the jack and the
cover, and press on the jack to fix with the
rubber band.
1Remove deck under tray.
2
Loosen the center fastener that
secures the spare tire. 1
Chock the tires.
2
Slightly loosen the wheel nuts (one
turn).
3
Turn the tire jack portion by
hand until the notch of the jack is in
contact with the jack point.
The jack point guides are located under
the rocker panel. They indicate the jack
Taking out the spare tire
WARNING
■When storing the spare tire
Be careful not to catch fingers or other
body parts between the spare tire and
the body of the vehicle.
AReplacing a flat tire
Flat tireWheel chock positions
Front left-
hand sideBehind the rear right-hand
side tire
Front right-
hand sideBehind the rear left-hand
side tire
Rear left-hand
sideIn front of the front right-
hand side tire
Rear right-
hand sideIn front of the front left-
hand side tire
A

3937-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
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When trouble arises
4Lower the vehicle.
5
Firmly tighten each wheel nut two
or three times in the order shown in
the illustration.
Tightening torque:
76 ft· lbf (103 N· m, 10.5 kgf· m)
6Stow the flat tire, tire jack and all
tools.
■The compact spare tire
●The compact spare tire is identified by the
label “TEMPORARY USE ONLY” on
the tire sidewall.
Use the compact spare tire temporarily,
and only in an emergency.
●Make sure to check the tire inflation pres-
sure of the compact spare tire. ( P.413)
■After completing the tire change
The tire pressure warning system must be
reset. ( P.349)
■When using the compact spare tire
As the compact spare tire is not equipped
with a tire pressure warning valve and trans-
mitter, low inflation pressure of the spare
tire will not be indicated by the tire pressure warning system. Also, if you replace the
compact spare tire afte
r the tire pressure
warning light comes on, the light remains
on.
■When the compact spare tire is
equipped
The vehicle becomes lower when driving
with the compact spare tire compared to
when driving with standard tires.
■If you have a flat front tire on a road cov-
ered with snow or ice
Install the compact spare tire on one of the
rear wheels of the vehicle. Perform the fol-
lowing steps and fit tire chains to the front
tires:
1
Replace a rear tire with the compact
spare tire.
2
Replace the flat front tire with the tire
removed from the rear of the vehicle.
3
Fit tire chains to the front tires.
WARNING
■When using the compact spare tire
●Remember that the sp are tire provided
is specifically designed for use with
your vehicle. Do not use your spare
tire on another vehicle.
●Do not use more than one spare tire
simultaneously.
●Replace the spare tire with a standard
tire as soon as possible.
●Avoid sudden acceleration, abrupt
steering, sudden br aking and shifting
operations that cause sudden engine
braking.

4067-2. Steps to take in an emergency
LEXUS NX300 Owners Manual_USA_M78389_en
1Stop the engine. Shift the shift lever
to P and set the parking brake.
2
Remove the mud, snow or sand
from around the front wheels.
3
Place wood, stones or some other
material under the front wheels to
help provide traction.
4
Restart the engine.
5
Shift the shift lever to D or R,
release the parking brake. Then,
while exercising caution, depress
the accelerator pedal.
■When it is difficult to free the vehicle
Press to turn off TRAC. ( P.261)
If the vehicle becomes stuck
Carry out the following proce-
dures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, objects or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift lever
Be careful not to shif t the shift lever with
the accelerator pedal depressed.
This may lead to un expected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damage to the transmission
and other components
●Avoid spinning the front wheels and
depressing the accelerator pedal
more than necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.