lock LEXUS NX300h 2020 Owners Manual

3817-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a wheel-
lift type truck, use a towing dolly.
(  P.381, 382)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■While towing
●When towing using a cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.

3987-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_enpedal has been depressed and the shift
lever is in N. Release the accelerator pedal
and shift the shift lever to D, S or R.
■If “Depress Brake When Vehicle Is
Stopped Hybrid Syst
em May Overheat”
is shown
Message is displayed when the accelerator
pedal is depressed to maintain the vehicle
position when stopped on a upward slope,
etc.
If this continues, th e hybrid system may
overheat.
Release the accelerator pedal and depress
the brake pedal.
■If “Front Camera Unavailable” or “Front
Camera Unavailable See Owner’s
Manual” is displayed
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.208, 389)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●LDA (Lane Departure Alert with steering
control)
●Automatic High Beam
●RSA (Road Sign Assist)
●Dynamic radar cruise control with full-
speed range
■If “RSA malfunction Visit Your Dealer” is
shown
The system may be malfunctioning. Have
the vehicle inspected by your Lexus dealer.
■If “Radar Cruise Control Unavailable
See Owner’s Manual” is shown
The dynamic radar cruise control with full-
speed range system is suspended tempo-
rarily or until the problem shown in the mes-
sage is resolved. (causes and coping
methods: P.208)
■If “Radar Cruise Control Unavailable” is
shown
The dynamic radar cruise control with full-
speed range system cannot be used tempo-
rarily. Use the system when it becomes
available again.
■If “Oil Maintenance Required Soon” is
shown
Indicates that the engine oil is scheduled to
be changed. (The indicator will not work
properly unless the oil maintenance data
has been reset.)
Check the engine oil, and change if neces-
sary. After changing th e engine oil, the oil
change system should be reset. ( P.348)
■If “Oil Maintenance Required” is shown
Indicates that the engine oil should be
changed. (After the engine oil is changed
and the oil maintenance data has been
reset.)
Check and change the en gine oil, and oil fil-
ter by your Lexus dealer. After changing the
engine oil, the oil change system should be
reset. ( P.348)
■If “See Owner’s Manual” is shown
●If the following messages are shown, fol-
lowing the instruct ions, accordingly.
• “Engine Coolant Temp High” ( P.416)
●If the following messages are shown,
there may be a malfunction.
Immediately have the vehicle inspected
by your Lexus dealer.
• “Hybrid System Malfunction”
•“Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Braking Power Low”
• “Smart Access System Malfunction”
●If “Aux Battery Low” is shown
• When the display goes off after several
seconds
*
Maintain the hybrid system operation for
more than 15 minutes and charge the 12-
volt battery.
• When the display does not go off Start up the hybrid system using the pro-
cedures for “If the 12-volt battery is dis-
charged” ( P.412).
*: Displays for about 6 seconds
●If “Maintenance required for Traction bat-
tery cooling parts” is shown, the filters
may be clogged, the air intake vents may
be blocked, or there may be a gap in the
duct. Therefore, perform the following
correction procedure.
• If the air intake vents of the hybrid battery

4077-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
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When trouble arises
One of the following may be the cause
of the problem:
 The electronic key may not be func-
tioning properly. ( P.410)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.70)
 There may be a malfunction in the
immobilizer system. ( P.75)
 There may be a malfunction in the
steering lock system.
 The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
( P.408)
NOTICE
■Be careful when driving over bumps
with the compact spare tire installed
on the vehicle
The vehicle becomes lower when driving
with the compact spare tire compared to
when driving with standard tires. Be
careful when driving over uneven road
surfaces.
■Driving with tire chains and the com-
pact spare tire
Do not fit tire chains to the compact
spare tire.
Tire chains may damage the vehicle body
and adversely affect driving perfor-
mance.
■When replacing the tires
When removing or fitting the wheels,
tires or the tire pressure warning valve
and transmitter, contact your Lexus
dealer as the tire pr essure warning valve
and transmitter may be damaged if not
handled correctly.
If the hybrid system will not
start
Reasons for the hybrid system not
starting vary depending on the situ-
ation.
Check the following and perform
the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
(  P.174)

4097-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
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When trouble arises
1 Remove the cover inside the lug-
gage compartment by inserting a
screwdriver.
When removing the cover, to pre-
vent damage, cover the tip of the
screwdriver with a rag.
2 After removing the cover, pull the
lever to unlock the fuel filler door
and it will be ready to open as usual.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key that were provided with your
vehicle.
If the fuel filler door cannot
be opened
If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.
Opening the fuel filler door

4107-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
■Things to check before taking measures
●Make sure that the smart access system
with push-button start has not been deac-
tivated in the customization setting. If it is
off, turn the function on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.127)
Use the mechanical key ( P.108) to
perform the following operations.
■Unlocking the door
1 Insert the mechanical key while
pulling on the driver’s door handle.
2 Turn the key in order to perform the
following operations.
Unlocking the door
Opens the windows and moon
roof
* (turn and hold)
Closes the windows and moon
roof
* (turn and hold)
*: This setting must be customized at your Lexus dealer
3 Remove the key, return the handle,
and then pull the handle again.
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.128) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors can be opened and the hybrid
system can be started by following
the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key related problems
Take your vehicle with all the electronic
keys provided with your vehicle, includ-
ing the card key, to your Lexus dealer.
Locking and unlocking the doors
A
B
C

4117-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
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When trouble arises
■Locking the door
1 Move the inside lock button to the
lock position.
2 Close the door.
1 Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the power switch.
When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON mode.
When the smart access system with push-
button start is deactivated in customization
setting, the power switch will turn to ACCESSORY mode.
3
Firmly depress the brake pedal and
check that message shown on the
multi-information display.
4 Press the power switch.
In the event that the hybrid system still can-
not be operated, contact your Lexus
dealer.
■Stopping the hybrid system
Set the parking brake, shift the shift lever to
P and press the power switch as you nor-
mally do when stopping the hybrid system.
■Electronic key battery
As the above procedure is a temporary
measure, it is recommended that the elec-
tronic key battery be replaced immediately
when the battery is depleted.
■Alarm
Using the mechanical ke y to lock the doors
will not set the alarm system. If a door is
unlocked using the me chanical key when
the alarm system is set, the alarm may be
triggered.
WARNING
■When using the mechanical key and
operating the power windows or
moon roof
Operate the power window or moon
roof after checking to make sure that
there is no possibilit y of any passenger
having any of their body parts caught in
the window or moon roof.
Also, do not allow ch ildren to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.
Starting the hybrid system

4127-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
■Changing power switch modes
Release the brake pedal and press the
power switch in step 3 above.
The hybrid system does not start and modes
will be changed each time the switch is
pressed. ( P.176)
If you have a set of jumper (or booster)
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle by following the steps below.
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and the doors may lock.
( P.78)
If the 12-volt battery is dis-
charged
The following procedures may be
used to start the hybrid system if the
vehicle’s 12-volt battery is dis-
charged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the hybrid system

4147-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78530_en
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclusive jump starting
terminal and any mo ving parts as shown in the illustration
6 Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to
recharge the 12-volt battery of your
vehicle.
7 Open and close any of the doors of
your vehicle with the power switch
off.
8 Maintain the engine speed of the
second vehicle and start the hybrid
system of your vehicle by turning
the power switch to ON mode.
9 Make sure the “READY” indicator
comes on. If the indicator light does
not come on, contact your Lexus
dealer.
10 Once the hybrid system has
started, remove the jumper cables
in the exact reverse order from
which they were connected.
11 Close the exclusive jump starting
terminal cover, and reinstall the fuse
box cover to its original position.
Once the hybrid system starts, have
the vehicle inspected at your Lexus
dealer as soon as possible.
■Starting the hybrid system when the 12-
volt battery is discharged
The hybrid system cannot be started by
push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio sys-
tem while the hybrid system is off.
●Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery
will discharge gradually even when the
vehicle is not in use, due to natural dis-
charge and the draining effects of certain
electrical appliances. If the vehicle is left for
a long time, the 12-volt battery may dis-
charge, and the hybrid system may be
unable to start. (The 12-volt battery
recharges automatically while the hybrid
system is operating.)
■When the 12-volt batte ry is removed or
discharged
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
12-volt battery is discharged. Use the
wireless remote control or the mechani-
cal key to lock or unlock the doors.
●The hybrid system may not start on the
first attempt after the 12-volt battery has
recharged but will start normally after the
second attempt. This is not a malfunction.
●The power switch mode is memorized by
the vehicle. When the 12-volt battery is
reconnected, the system will return to the
mode it was in before the 12-volt battery
was discharged. Before disconnecting
the 12-volt battery, turn the power switch
off.
If you are unsure what mode the power
switch was in before the 12-volt battery
discharged, be especially careful when
reconnecting the 12-volt battery.
●Some systems may requ ire initialization.
B
C
D

4238-1. Specifications
LEXUS NX300h Owners Manual_USA_M78530_en
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Vehicle specifications
This number is also stamped under the
right-hand front seat.■Engine number
The engine number is stamped on the
engine block as shown.
Front
Engine
Model2.5 L 4-cylinder (2AR-FXE)
Type4-cylinder in line, 4-cycle, gasoline
Bore and stroke3.54  3.86 in. (90.0  98.0 mm)
Displacement152.2 cu.in. (2494 cm3)
Valve clearance (engine cold)Automatic adjustment
Drive belt tensionAutomatic adjustment
Fuel
Fuel typeUnleaded gasoline only
Octane Rating87 (Research Octane Number 91) or higher
Fuel tank capacity (Reference)14.8 gal. (56 L, 12.3 Imp.gal.)
Electric motor (traction motor)
TypePermanent magnet synchronous motor
Maximum output105 kW
Maximum torque199 ft•lbf (270 N•m, 27.5 kgf•m)

4278-1. Specifications
LEXUS NX300h Owners Manual_USA_M78530_en
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Vehicle specifications
*: The fluid capacity is the quantity of reference. If replacement is necessary, contact your Lexus dealer.
*: Minimum pedal clearance when depressed with a force of 110 lbf (490 N, 50.0 kgf)
while the hybrid system is operating.
Rear differential (Rear electric motor)
Fluid capacity*1.9 qt. (1.8 L, 1.6 Imp.qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■Transmission fluid type
Using transmission fluid other than “Toyota Genuine ATF WS” may cause deterioration in
shift quality, locking up of your transmission accompanied by vibration, and ultimately
damage the transmission of your vehicle.
Brakes
Pedal clearance*4.13 in. (105 mm) Min.
Brake pad wear limit0.04 in. (1.0 mm)
Pedal free play0.04 — 0.24 in. (1.0 — 6.0 mm)
Fluid type• FMVSS No. 116 DOT 3 or SAE J1703
• FMVSS No. 116 DOT 4 or SAE J1704
Steering
Free playLess than 1.2 in. (30 mm)