LEXUS NX300h 2021 Owners Manual

1213-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
3
Before driving
●When the vehicle is parked in a place
where objects such as plants are near the
rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear bumper
●When the vehicle is being towed
To prevent unintentional operation, turn the
kick sensor operation setting off.
■When reconnecting the 12-volt battery
To enable the power back door to operate
properly, close the back door manually.
■Jam protection function
Sensors are installed in the right and left
sides of the power back door. When the
door is automatically closing and the sen-
sors are pushed due to an object being
clamped, etc., the jam protection function
operates.
From that position the door automatically
moves a little in the opposite direction and
then the function stops.
■If the back door opener is inoperative
The back door can be unlocked from the
inside.
1 Remove the cover.
To protect the cover, place a rag between
the flathead screwdriver and the cover as
shown in the illustration. 2
Move the lever.
■Customization
Settings (e.g. back door automatic open
and stop position) can be changed. (Cus-
tomizable features: P.443)
WARNING
■Back door closer
●In the event that the back door is left
slightly open, the back door closer will
automatically close it to the fully closed
position. It take s several seconds
before the back door closer begins to
operate. Be careful not to catch fingers
or anything else in the back door, as
this may cause bone fractures or other
serious injuries.
●Use caution when using the back door
closer as it still operates when the
power back door system is canceled.

1223-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
WARNING
■Power back door
Observe the following precautions when
operating the power back door.
Failure to do so may cause death or seri-
ous injury.
●Check the safety of the surrounding
area to make sure there are no obsta-
cles or anything that could cause any
of your belongings to get caught.
●If anyone is in the vicinity, make sure
they are safe and let them know that
the back door is about to open or
close.
●If the power back door system is
turned off with the main switch while
the back door is operating automati-
cally, the automatic operation is
stopped. The back door then has to be
operated manually. Take extra care
when on an incline, as the back door
may open or close unexpectedly.
●If the operating conditions of the
power back door are no longer met, a
buzzer may sound and the back door
may stop opening or closing. The back
door then has to be operated manu-
ally. Take extra care when on an incline,
as the back door may open or close
abruptly.
●On an incline, the back door may sud-
denly shut after it opens. Make sure
the back door is fully open and secure.
●In the following situations, the power
back door may detect an abnormality
and automatic operation may be
stopped. In this case, the back door
has to be operated manually. Take
extra care when on an incline, as the
back door may open or close abruptly.
• When the back door contacts an obstacle
• When the 12-volt battery voltage sud- denly drops, such as when the power
switch is turned to power ON mode or
the hybrid system is started during
automatic operation
●If a bicycle carrier or similar heavy
object is attached to the back door, the
power back door may not operate,
causing itself to malfunction, or the
back door may suddenly shut again
after being opened, causing some-
one’s hands, head or neck to be caught
and injured. When installing an acces-
sory part to the back door, using a
genuine Lexus part is recommended.
■Jam protection function
Observe the following precautions.
Failure to do so may cause death or seri-
ous injury.
●Never use any part of your body to
intentionally activa te the jam protec-
tion function.
●The jam protection function may not
work if something gets caught just
before the back door fully closes. Be
careful not to catch fingers caught or
anything else.
●The jam protection function may not
work depending on the shape of the
object that is caught. Be careful not to
catch fingers or anything else.
■Kick sensor (vehicles with Hands
Free Power Back Door)
Observe the following precautions when
operating the power back door.
Failure to do so may cause death or seri-
ous injury.
●Check the safety of the surrounding
area to make sure there are no obsta-
cles or anything that could cause any
of your belongings to get caught.
●When putting your foot near the lower
center part of the rear bumper and
moving it from the rear bumper, be
careful not to touch the exhaust pipes
until they have cooled down suffi-
ciently, as touching hot exhaust pipes
can cause burns.
●Do not operate the Hands Free Power
Back Door if there is little space under
the rear bumper.

1233-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
3
Before driving
NOTICE
■Back door spindles
The back door is equipped with spindles that hold the back door in place.
Observe the following precautions.
Failure to do so may cause damage to
the back door spindle , resulting in
malfunction.
●Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the spindle rod.
●Do not touch the spindle rod with
gloves or other fabric items.
●Do not attach heavy accessories to the
back door. When attaching, ask your
Lexus dealer for details.
●Do not place your ha nd on the spindle
or apply lateral forces to it.
■To prevent back door closer malfunc-
tion
Do not apply excessive force to the back
door while the back door closer is oper-
ating.
■To prevent damage to the power back
door
●Make sure that there is no ice between
the back door and frame that would
prevent movement of the back door.
Operating the power back door when
excessive load is present on the back
door may cause a malfunction.
●Do not apply excessive force to the
back door while the power back door
is operating.
A
A
●Take care not to damage the sensors
(installed on the right and left edges of
the power back door) with a knife or
other sharp object. If the sensor is dis-
connected, the power back door will
not close automatically.
■Close & lock function
When closing the power back door using
the close & lock function, a different
buzzer than the normal one will sound
before the operation begins.
To check that the operation has started
correctly, check that a different buzzer
than the normal one has sounded.
Additionally, when the power back door
is fully closed and locked, operation sig-
nals will indicate that all of the doors have
been locked.
Before leaving the vehicle, make sure
that the operational signals have oper-
ated and that all of the doors are locked.
■Kick sensor precautions (vehicles
with Hands Free Power Back Door)
The kick sensor is lo cated behind lower
center part of the rear bumper. Observe
the following to ensure that the power
back door function operates properly:
●Keep the lower center part of the rear
bumper clean at all times.
If the lower center part of the rear
bumper is dirty or covered with snow,
the kick sensor may not operate. In this
situation, clean off the dirt or snow,
move the vehicle from the current
position and then check if the kick sen-
sor operates.
If it does not operate, have the vehicle
inspected by your Lexus dealer.
●Do not apply coatings that have a rain
clearing (hydrophilic ) effect, or other
coatings, to the lower center part of
the rear bumper.

1243-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
ON (operate) and OFF (stop) can be
switched between by the of the
multi-information display. (P.89) 1
Press or of the meter con-
trol switches and select .
2 Press or of the meter con-
trol switches, select the “Vehicle
Settings” and then press .
3 Press or of the meter con-
trol switches, select and
then press .
4 Press or of the meter con-
trol switches, and then select
“PBD”.
5 ON and OFF will be switched over
with presses of on the meter
control switches.
When OFF is selected and the operations
of the power back door is made to stop
from the of multi-information display,
unless it is set to ON , the operation of the
power back door will not return. (No
return in the power switch operation)
NOTICE
●Do not park the vehicle near objects
that may move and contact the lower
center part of the rear bumper, such as
grass or trees.
If the vehicle has been parked for a
while near objects that may move and
contact the lower center part of the
rear bumper, such as grass or trees,
the kick sensor may not operate. In this
situation, move the vehicle from the
current position and then check if the
kick sensor operates. If it does not
operate, have the vehicle inspected by
your Lexus dealer.
●Do not subject the kick sensor or its
surrounding area to a strong impact.
If the kick sensor or its surrounding
area has been subjected to a strong
impact, the kick sensor may not oper-
ate properly. If the kick sensor does
not operate in the following situations,
have the vehicle inspected by your
Lexus dealer.
• The kick sensor or its surrounding area has been subjected to a strong impact.
• The lower center part of the rear bumper is scratched or damaged.
●Do not disassemble the rear bumper.
●Do not attach stickers to the rear
bumper.
●Do not paint the rear bumper.
●If a bicycle carrier or similar heavy
object is attached to the power back
door, disable the kick sensor.
Canceling the power back door
system (vehicles with power
back door)

1253-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
3
Before driving
ON (enable) and OFF (disable) can be
switched between by the of the
multi-information display. (P.89)
1 Press or of the meter con-
trol switches and select .
2 Press or of the meter con-
trol switches, select the “Vehicle
Settings” and then press .
3 Press or of the meter con-
trol switches, select , and
then press .
4 Press or of the meter con-
trol switches, and then select “Kick
Sensor”.
5 ON and OFF will be switched over
with presses of on the meter
control switches.
When OFF is selected and the operations
of the kick sensor is made to stop from the
of multi-information display, unless it is set to ON, the operation of the kick sensor
will not return. (No return in the power
switch operation)
The open position of the power back
door can be adjusted.
1
Stop the back door in the desirable
position. ( P.117)
2 Press and hold the power back
door switch on the back door for 2
seconds.
• When the settings are completed, the buzzer sounds 4 times.
• When opening the back door the next time, the back door will stop at
that position.
■Returning the back door automatic stop
position to the initial settings
Press and hold the power back door switch
on the back door for 7 seconds.
After the buzzer sounds 4 times, it sounds
twice more. When the power back door
does the opening operation the next time,
the door will open to th e initial settings posi-
tion.
Canceling the kick sensor (vehi-
cles with Hands Free Power
Back Door)
Adjusting the open position of
the back door (vehicles with
power back door)

1263-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
■When setting the open position of the
back door by the navigation system or
multimedia system
The opening position can be set with the
navigation system or multimedia system.
(  P.443)
Priority for the stop position is given to the
last position set by either the switch,
navigation system or multimedia system.
■Antenna location
Antennas outside the cabin
Antennas inside the cabin
Antenna inside the luggage compart-
ment
Antenna outside th e luggage compart-
ment
Smart access system with
push-button start
The following operations can be
performed simply by carrying the
electronic key (including the card
key) on your person, for example in
your pocket. The driver should
always carry the electronic key.
 Locks and unlocks the doors
( P.110)
 Locks and unlocks the back door
( P.115)
 Starts and stops the hybrid system
( P.174)
A
B
C
D

1273-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
3
Before driving
■Effective range (areas within which the
electronic key is detected)
When locking or unlocking the doors
The system can be operated when the
electronic key is within about 2.3 ft. (0.7
m) of an outside door handle. (Only the
doors detecting the key can be oper-
ated.)
When starting the hybrid system or
changing power switch modes
The system can be operated when the elec-
tronic key is inside the vehicle.
■If an alarm sounds or a warning message
is displayed
A combination of exterior and interior
alarms as well as warning messages shown
on the multi-information display are used to
prevent theft of the vehicle and accidents
resulting from erroneous operation. Take
appropriate measures in response to any
warning message on the multi-information
display. ( P.398)
When only an alarm sounds, circumstances
and correction procedures are as follows.
●When an exterior alarm sounds once for
5 seconds
●When an Interior alarm pings repeatedly
■When “Smart Access System Malfunc-
tion See Owner’s Manual” will be dis-
played on the multi-information display
The system may be ma lfunctioning. Have
the vehicle inspected by your Lexus dealer
immediately.
■Battery-saving function
The battery-saving function will be acti-
vated in order to prevent the electronic key
battery and the 12-volt battery from being
discharged while the vehicle is not in opera-
tion for a long time.
●In the following situations, the smart
access system with pu sh-button start may
take some time to unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of the
outside of the vehicle for 10 minutes or
longer.
• The smart access system with push-but- ton start has not been used for 5 days or
longer.
●If the smart access system with push-but-
ton start has not been used for 14 days or
longer, the doors cann ot be unlocked at
any doors except the dr iver’s door. In this
case, take hold of the driver’s door han-
dle, or use the wireless remote control or
the mechanical key, to unlock the doors.
■Turning an electronic key to battery-
saving mode
When battery-saving mode is set, battery
depletion is minimized by stopping the elec-
SituationCorrection proce- dure
An attempt was
made to lock the
vehicle while a door was open.Close all of the
doors and lock the doors again.
A
B
SituationCorrection proce- dure
The power switch was turned to
ACCESSORY mode while the
driver’s door was
open (The driver’s door was opened when the power switch was in
ACCESSORY mode).
Turn the power
switch off and close the driver’s door.

1283-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
tronic key from re
ceiving radio waves.
Press twice while pressing and
holding .
Confirm that the elec tronic key indicator
flashes 4 times. While the battery-saving
mode is set, the smar t access system with
push-button start cannot be used. To cancel
the function, press any of the electronic key
buttons.
■Conditions affe cting operation
The smart access system with push-button
start, wireless remote control and immobi-
lizer system use weak radio waves. In the
following situations, the communication
between the electronic key and the vehicle
may be affected, preventing the smart
access system with push -button start, wire-
less remote control and immobilizer system
from operating properly. (Ways of coping:
 P.412)
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio stat ion, large display,
airport or other faci lity that generates
strong radio waves or electrical noise
●When the electronic key is in contact
with, or is covered by the following metal-
lic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil
inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless ke ys (that emit radio
waves) are being used nearby
●When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless
phone or other wireless communication
devices
• Another vehicle’s electronic key or a
wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic content or
metallic objects are attached to the rear
window
●When the electronic key is placed near a
battery charger or electronic devices
■Note for the entry function
●Even when the electronic key is within the
effective range (detection areas), the sys-
tem may not operate properly in the fol-
lowing cases:
• The electronic key is too close to the win-
dow or outside door handle, near the
ground, or in a high place when the doors
are locked or unlocked.
• The electronic key is near the ground or in a high place, or too close to the rear
bumper center when the back door is
opened.
• The electronic key is on the instrument panel, luggage room, floor, or in the door
pockets or glove box when the hybrid
system is started or power switch modes
are changed.
●Do not leave the electronic key on top of
the instrument panel or near the door
pockets when exiting the vehicle.
Depending on the radio wave reception
conditions, it may be detected by the
antenna outside the cabin and the door
will become lockable from the outside,
possibly trapping the electronic key
inside the vehicle.
●As long as the electronic key is within the
effective range, the doors may be locked
or unlocked by anyone.
●Even if the electronic key is not inside the
vehicle, it may be po ssible to start the
hybrid system if the el ectronic key is near
the window.
●The doors may unlock if a large amount

1293-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
3
Before driving
of water splashes on the door handle,
such as in the rain or in a car wash when
the electronic key is within the effective
range. (The door will automatically be
locked after approximately 60 seconds if
the doors are not opened and closed.)
●If the wireless remote control is used to
lock the doors when the electronic key is
near the vehicle, there is a possibility that
the door may not be unlocked by the
entry function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock sensor while
wearing gloves may delay or prevent lock
operation. Remove the gloves and touch
the lock sensor again.
●When the lock operation is performed
using the lock sensor, recognition signals
will be shown up to two consecutive
times. After this, no recognition signals
will be given.
●If the door handle becomes wet while the
electronic key is within the effective
range, the door may lock and unlock
repeatedly. In that ca se, follow the follow-
ing correction procedures to wash the
vehicle:
• Place the electronic key in a location 6 ft. (2 m) or more away from the vehicle.
(Take care to ensure that the key is not
stolen.)
• Set the electronic key to battery-saving
mode to disable the smart access system
with push-button start. ( P.127)
●If the electronic key is inside the vehicle
and a door handle becomes wet during a
car wash, a message may be shown on
the multi-information display and a
buzzer will sound outside the vehicle. To
turn off the alarm, lock all the doors.
●The lock sensor may not work properly if
it comes into contact with ice, snow, mud,
etc. Clean the lock sensor and attempt to
operate it again.
●A sudden approach to the effective
range or door handle may prevent the
doors from being unlocked. In this case,
return the door handle to the original
position and check that the doors unlock
before pulling the door handle again.
●If there is another electronic key in the detection area, it may
take slightly longer
to unlock the doors after the door handle
is gripped.
■When the vehicle is not driven for
extended periods
●To prevent theft of the vehicle, do not
leave the electronic key within 6 ft. (2 m)
of the vehicle.
●The smart access system with push-but-
ton start can be deactivated in advance.
■To operate the system properly
Make sure to carry the electronic key when
operating the system. Do not get the elec-
tronic key too close to the vehicle when
operating the system from the outside of the
vehicle.
Depending on the position and holding
condition of the electronic key, the key may
not be detected correctly and the system
may not operate properly. (The alarm may
go off accidentally, or the door lock preven-
tion may not operate.)
■If the smart access system with push-
button start does not operate properly
●Locking and unlockin g the doors: Use
the mechanical key. ( P.412)
●Starting the hybrid system: P.413
■Customization
Settings (e.g. smart access system with
push-button start) can be changed. (Cus-
tomizable features: P.443)
If the smart access system with push-button
start has been deactivated by a customized
setting, refer to the explanations for the fol-
lowing operations.
●Locking and unlo cking the doors:
Use the wireless remote control or
mechanical key. ( P.110, 412)
●Starting the hybrid system and changing
power switch modes: P.413
●Stopping the hybrid system: P.176

1303-2. Opening, closing and locking the doors
LEXUS NX300h Owners Manual_USA_M78578_en
■Certification for the smart access system with push-button start
For vehicles sold in the U.S.A.
For vehicles sold in Canada