key LEXUS NX300h 2021 Service Manual

3165-5. Using the other interior features
LEXUS NX300h Owners Manual_USA_M78578_en
■While charging, noise enters the AM
radio
Turn off the wireless charger and confirm
that the noise has decreased. If the noise
decreases, continuously pushing the power
supply switch of the wireless charger for 2
seconds, the frequency of the charger can
be changed and the noise can be reduced.
Also, on that occasion, the operation indi-
cator light will flash orange 2 times.
■Important points of the wireless charger
●If the electronic key cannot be detected
within the vehicle interior, charging can-
not be done. When the door is opened
and closed, charging may be temporarily
suspended.
●When charging, the wireless charging
device and portable device will get
warmer, however this is not a malfunction.
When a portable device gets warm while
charging, charging may stop due to the protection function on the portable
device side. In this case, when the tem-
perature of the port
able device drops
significantly, charge again.
■Operation sounds
When the power supply is turned on, while
searching for the portable device a sound
will be produced, however this is not a mal-
function.
■Certification for the wireless charger
FCC Note: This equipment has been tested
and found to comply with Part 18 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential installa-
tion.
FCC Caution: Any changes or modifica-
tions not expressly approved by the party
responsible for compliance could void the
user’s authority to operate this equipment.

3195-5. Using the other interior features
LEXUS NX300h Owners Manual_USA_M78578_en
5
Interior features
WARNING
■Caution while driving
When charging a portable device, for
safety reasons, the driver should not
operate the main the part of the portable
device while driving.
■Caution regarding interference with
electronic devices
People with implantable cardiac pace-
makers, cardiac resy nchronization ther-
apy-pacemakers or implantable
cardioverter defibrillators, as well as any
other electrical medical device, should
consult their physician about the usage of
the wireless charger.
The operations of the wireless charger
may have an affect on medical devices.
■To prevent damage or burns
Observe the following precautions.
Failure to do so may result in a possibility
of equipment failure and damage, catch
fire, burns due to overheat.
●Do not insert any metallic objects
between the charging area and the
portable device while charging
●Do not attach stickers, metallic
objects, etc., to the charger area or
portable device
●Do not cover with cloth, etc., and
charge
●Do not charge portable devices other
than designated
●Do not attempt to dismantle for disas-
sembly or modifications
●Do not hit or apply a strong force
NOTICE
■Conditions in which the function may
not operate correctly
In the following conditions, it may not
operate correctly
●The portable device is fully charged
●There is foreign matter between the
charge area and portable device
●The temperature of the portable
device gets higher from charging
●The charging surface of the portable
device is facing up
●The placement of the portable device
is out of alignmen t with the charge
area
●Near a TV tower, electric power plant,
gas station, radio stat ion, large display,
airport or other fac ility that generates
strong radio waves or electrical noise
●When the electronic key is in contact
with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that emit
radio waves) are being used nearby
In addition, excluding the above-men-
tioned, when the charger does not per-
form normally or the operation display
lamp is flashing continuously, it is consid-
ered that the wirele ss charger is malfunc-
tioning. Contact your Lexus dealer.
■To prevent failure or damage to data
●Do not bring magnetic cards, such as
credit cards, or magnetic recording
media, etc., close to the charger while
charging, otherwise, data may disap-
pear under the influence of magne-
tism. Also, do not bring precision
instruments such as wrist watches, etc.,
close to the charger, as such objects
may break.

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6
6
Maintenance and care
Maintenance and care
6-1. Maintenance and care
Cleaning and protecting the vehi-cle exterior ................................ 332
Cleaning and protecting the vehi- cle interior ................................. 335
6-2. Maintenance Maintenance requirements .. 339
General maintenance ............. 340
Emission inspection and mainte- nance (I/M) programs ......... 342
6-3. Do-it-yourself maintenance Do-it-yourself service precautions........................................................ 344
Hood............................................... 346
Positioning a floor jack............ 346
Engine compartment............... 348
12-volt battery............................. 354
Tires ................................................ 357
Tire inflation pressure .............. 365
Wheels........................................... 367
Air conditioning filter...............368
Electronic key battery ............. 369
Checking and replacing fuses 371
Headlight aim.............................. 373
Light bulbs .................................... 375

3326-1. Maintenance and care
LEXUS NX300h Owners Manual_USA_M78578_en
6-1.Maintenance and care
Working from top to bottom, liber-
ally apply water to the vehicle body,
wheel wells and underside of the
vehicle to remove any dirt and dust.
 Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
 For hard-to-remove marks, use car
wash soap and rinse thoroughly with
water.
 Wipe away any water.
 Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean surface,
apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coat-
ing that is resistant to small surface
scratches caused in a car wash etc.
●The coating lasts for 5 to 8 years from
when the vehicle is delivered from the
plant.
●The restoration time differs depending on
the depth of the scratch and outside tem-
perature. The restoration time may
become shorter when the coating is
warmed by applying warm water.
●Deep scratches caused by keys, coins,
etc. cannot be restored.
●Do not use wax that contain abrasives.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from the front of the vehicle.
Extend the mirrors before driving.
●Brushes used in automatic car washes
may scratch the vehicle surface, parts
(wheel, etc.) and harm your vehicle’s
paint.
●Rear spoiler may not be washable in
some automatic car washes. There may
also be an increased risk of damage to
vehicle.
■High pressure car washes
As water may enter the cabin, do not bring
the nozzle tip near the gaps around the
doors or perimeter of the windows, or spray
these areas continuously.
■Note for a smart access system with
push-button start
●If the door handle becomes wet while the
electronic key is within the effective
range, the door may lock and unlock
repeatedly. In that case, follow the follow-
ing correction procedures to wash the
vehicle:
• Place the electronic key in a location 6 ft. (2 m) or more away from the vehicle.
(Take care to ensure that the key is not
stolen.)
• Set the electronic key to battery-saving mode to disable the smart access system
with push-button start. ( P.127)
■Wheels and wheel ornament
●Remove any dirt immediately by using a
neutral detergent.
●Wash detergent off with water immedi-
ately after use.
●To protect the paint from damage, make
sure to observe the following precau-
tions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driving or park-
Cleaning and protecting the
vehicle exterior
Perform cleaning in a manner
appropriate to each component
and its material.
Cleaning instructions

3546-3. Do-it-yourself maintenance
LEXUS NX300h Owners Manual_USA_M78578_en
The 12-volt battery is located in the left-
hand side of luggage compartment.
■Before recharging
When recharging, the 12-volt battery pro-
duces hydrogen gas which is flammable
and explosive. Therefore, observe the fol-
lowing precautions before recharging:
●If recharging with the 12-volt battery
installed on the vehicle, be sure to discon-
nect the ground cable.
●Make sure the power switch on the char-
ger is off when connecting and discon-
necting the charger cables to the 12-volt
battery.
■After recharging/reconnecting the 12-
volt battery
●The hybrid system may not start. Follow
the procedure below to initialize the sys-
tem.
1 Shift the shift lever to P.
2 Open and close any of the doors.
3 Restart the hybrid system.
●Unlocking the doors using the smart
access system with pu sh-button start may
not be possible immediately after recon-
necting the 12-volt battery. If this hap-
pens, use the wireless remote control or
the mechanical key to lock/unlock the
doors.
●Start the hybrid system with the power
switch in ACCESSORY mode. The
WARNING
■When adding washer fluid
Do not add washer fluid when the hybrid
system is hot or operating as washer fluid
contains alcohol and may catch fire if
spilled on the engine etc.
NOTICE
■Do not use any fluid other than
washer fluid
Do not use soapy water or engine anti-
freeze instead of washer fluid.
Doing so may cause streaking on the
vehicle’s painted surfaces, as well as
damaging the pump leading to problems
of the washer fluid not spraying.
■Diluting washer fluid
Dilute washer fluid with water as neces-
sary.
Refer to the freezing temperatures listed
on the label of the washer fluid bottle.
12-volt battery
Location

3696-3. Do-it-yourself maintenance
LEXUS NX300h Owners Manual_USA_M78578_en
6
Maintenance and care
■When the card key battery needs to be
replaced (if equipped)
The battery for the card key is available only
at Lexus dealers. Your Lexus dealer can
replace the battery for you.
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart access system with push-but-
ton start and wireless remote control will
not function properly.
●The operationa l range will be reduced.
Prepare the following before replacing
the battery:
Flathead screwdriver
 Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at your Lexus
dealer, local electrical appliance shops or
camera stores.
●Replace only with the same or equivalent
type recommended by the manufacturer.
●Dispose of used batteries according to
the local laws.
NOTICE
■When using the air conditioning sys-
tem
Make sure that a filter is always installed.
Using the air conditioning system without
a filter may cause damage to the system.
Electronic key battery
Replace the battery with a new one
if it is depleted.
Items to prepare

3706-3. Do-it-yourself maintenance
LEXUS NX300h Owners Manual_USA_M78578_en
1Take out the mechanical key.
2 Remove the cover.
To prevent damage to the key, cover the tip
of the flathead screwdriver with a tape.
3Remove the depleted battery.
Insert a new battery with the “+” terminal
facing up.
Replacing the batteryWARNING
■Removed battery and other parts
These parts are small and if swallowed by
a child, they can cau se choking. Keep
away from children. Failure to do so
could result in death or serious injury.
NOTICE
■For normal operation after replacing
the battery
Observe the following precautions to
prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to
rust.
●Do not touch or move any other com-
ponent inside the remote control.
●Do not bend either of the battery ter-
minals.

379
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7
7
When trouble arises
When trouble arises
7-1. Essential information
Emergency flashers.................. 380
If your vehicle has to be stopped in an emergency .......................... 380
If the vehicle is trapped in rising water............................................. 381
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................ 383
If you think something is wrong ........................................................ 386
If a warning light turns on or a warning buzzer sounds ....... 388
If a warning message is displayed ........................................................ 398
If you have a flat tire.................. 402
If the hybrid system will not start ........................................................ 409
If you lose your keys ................... 411
If the fuel filler door cannot be opened.......................................... 411
If the electronic key does not operate properly ..................... 412
If the 12-volt battery is discharged ......................................................... 414
If your vehicle overheats ......... 418
If the vehicle becomes stuck . 421

4097-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.412)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.70)
 There may be a malfunction in the
immobilizer system. ( P.75)
 There may be a malfunction in the
steering lock system.
 The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system. ( P.410)
WARNING
■After using the tools and jack
Before driving, make sure all the tools
and jack are securely in place in their
storage location to reduce the possibility
of personal injury during a collision or
sudden braking.
NOTICE
■Be careful when driving over bumps
with the compact spare tire installed
on the vehicle
The vehicle becomes lower when driving
with the compact spare tire compared to
when driving with standard tires. Be
careful when driving over uneven road
surfaces.
■Driving with tire chains and the com-
pact spare tire
Do not fit tire chains to the compact
spare tire.
Tire chains may damage the vehicle body
and adversely affect driving perfor-
mance.
■When replacing the tires
When removing or fitting the wheels,
tires or the tire pressure warning valve
and transmitter, contact your Lexus
dealer as the tire pr essure warning valve
and transmitter may be damaged if not
handled correctly.
If the hybrid system will not
start
Reasons for the hybrid system not
starting vary depending on the situ-
ation.
Check the following and perform
the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
(  P.174)

4117-2. Steps to take in an emergency
LEXUS NX300h Owners Manual_USA_M78578_en
7
When trouble arises
1Remove the cover inside the lug-
gage compartment by inserting a
screwdriver.
When removing the cover, to pre-
vent damage, cover the tip of the
screwdriver with a rag.
2 After removing the cover, pull the
lever to unlock the fuel filler door
and it will be ready to open as usual.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key that were provided with your
vehicle.
If the fuel filler door cannot
be opened
If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.
Opening the fuel filler door