emergency towing LEXUS RX350 2019 Owners Manual

16 Pictorial index
RX350/RX350L_U ■ Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P . 231Starting the engine/changing the modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 645
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 682
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
Precautions for towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 646
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 239, 244
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 86Reading the meters/adjusting the instrument panel light . . . . . . . . . . . . P. 86, 88
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 80
When a warning light comes on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 654 1
2
3

2834-5. Using the driving support systems
4
Driving
RX350/RX350L_U WARNING ■
When to disable the pre-collision system
In the following situations, di sable the system, as it may not operate properly, possibly
leading to an accident resultin g in death or serious injury:●
When the vehicle is being towed ●
When your vehicle is towing another vehicle ●
When transporting the vehicle via truck, bo at, train or similar means of transportation●
When the vehicle is raised on a lift with the engine running and the tires are allowed to
rotate freely ●
When inspecting the vehicle using a drum tester such as a chassis dynamometer or
speedometer tester, or when using an on vehicle wheel balancer ●
When a strong impact is applied to the fron t bumper or front grille, due to an accident
or other reasons ●
If the vehicle cannot be driven in a stable manner, such as when the vehicle has been
in an accident or is malfunctioning ●
When the vehicle is driven in a sporty manner or off-road●
When the tires are not properly inflated ●
When the tires are very worn ●
When tires of a size other than specified are installed ●
When tire chains are installed ●
When a compact spare tire or an emergency tire puncture repair kit is used ●
If equipment (snow plow, etc.) that may obstruct the radar sensor or camera sensor is
temporarily installed to the vehicle

294 4-5. Using the driving support systems
RX350/RX350L_U WARNING ■
Before using LKA system
Do not rely solely upon the LKA system. LKA is not a system which automatically
drives the vehicle or reduces the amount of attention that must be paid to the area in
front of the vehicle. The driver must always assume full responsibility for driving safely
by always paying careful attention to the surrounding conditions and operate the steer-
ing wheel to correct the path of the vehicle. Also, make sure to take adequate breaks
when fatigued, such as from driv ing for a long period of time.
Failure to perform appropriate driving operat ions and pay careful attention may lead to
an accident, resulting in death or serious injury. ■
To avoid operating LKA by mistake
When not using the LKA system, use the LKA switch to turn the system off. ■
Situations unsuitable for LKA
Do not use the LKA system in the following situations.
The system may not operate properly and lead to an accident, resulting in death or
serious injury. ●
A spare tire, tire chains, etc., are equipped. ●
When the tires have been excessively worn, or when the tire inflation pressure is low. ●
Tires which differ by structure, manufacturer, brand or tread pattern are used. ●
Objects or patterns that could be mistaken for white (yellow) lines are present on the
side of the road (guardrails, cu rbs, reflective poles, etc.).●
Vehicle is driven on a snow-covered road. ●
White (yellow) lines are difficult to see due to rain, snow, fog, dust, etc.●
Asphalt repair marks, white (y ellow) line marks, etc., are present due to road repair.●
Vehicle is driven in a temporary lane or restricted lane due to construction work.●
Vehicle is driven on a road surface which is slippery due to rainy weather, fallen snow,
freezing, etc. ●
Vehicle is driven in traffic lanes ot her than on highways and freeways.●
Vehicle is driven in a construction zone. ●
When your vehicle is towing a trailer or during emergency towing ■
Preventing LKA system malfunctions and operations perf ormed by mistake●
Do not modify the headlights or place stickers, etc., on the surface of the lights.●
Do not modify the suspension etc. If the suspension etc. needs to be replaced, con-
tact your Lexus dealer. ●
Do not install or place anything on the hood or grille. Also, do not install a grille guard
(bull bars, kangaroo bar, etc.). ●
If your windshield needs repair s, contact your Lexus dealer.

302 4-5. Using the driving support systems
RX350/RX350L_U WARNING ■
Situations unsuitable for dynamic rada r cruise control with full-speed range
Do not use dynamic radar cruise control with full-speed range in any of the following
situations.
Doing so may result in inappropriate speed control and could cause an accident result-
ing in death or serious injury. ●
Roads where there are pedestrians, cyclers, etc. ●
In heavy traffic ●
On roads with sharp bends ●
On winding roads ●
On slippery roads, such as thos e covered with rain, ice or snow●
On steep downhills, or where there are sudden changes between sharp up and down
gradients
Vehicle speed may exceed the set speed when driving down a steep hill.●
At entrances to freeways and highways ●
When weather conditions are bad enough that they may prevent the sensors from
detecting correctly (fog, snow, sandstorm, heavy rain, etc.)●
When there is rain, snow, etc. on the fron t surface of the radar sensor or camera sen-
sor ●
In traffic conditions that require frequent repeated a cceleration and deceleration●
When your vehicle is towing a trailer or during emergency towing ●
When an approach warning buzzer is heard often

5716-5. Using the other interior features
6
Interior features
RX350/RX350L_U ■
Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the system is
designed to automatically call the re sponse center. The responding agent
receives the vehicle’s location and attempts to speak with the vehicle occu-
pants to assess the level of emergency. If the occupants are unable to commu-
nicate, the agent automatically treats the call as an emergency, contacts the
nearest emergency services provider to describe the situation, and requests
that assistance be sent to the location. ■
Stolen Vehicle Location
If your vehicle is stolen, Safety Conn ect can work with local authorities to
assist them in locating and recovering the vehicle. After filing a police report,
call the Safety Connect response center at 1-800-25-LEXUS
(1-800-255-3987) and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcemen t with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle locatio n data may, under certain circum-
stances, be shared with third parties to locate your vehicle. Further informa-
tion is available at Lexus.com. ■
Emergency Assistance Button (“SOS”)
In the event of an emergency on the ro ad, push the “SOS” button to reach the
Safety Connect response center. Th e answering agent will determine your
vehicle’s location, assess the emergency, and dispatch the necessary assis-
tance required. If you accidentally press the “SOS” button, tell the response-center agent that you
are not experiencing an emergency.■
Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GP S data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-
center agent, who can help with a wide range of needs, such as: towing, flat
tire, fuel delivery, etc. For a descript ion of the Roadside Assistance services
and their limitations, please see the Safety Connect Terms and Conditions,
which are available at Lexus.com.Safety Connect services

646
RX350/RX350L_U 8-2. Steps to take in an emergency
The following may indicate a problem wi th your transmission. Contact your
Lexus dealer or commercial to wing service before towing.●
The engine is running but the vehicle dose not move. ●
The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.If your vehicle needs to be towed If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing se rvice, using a wheel-lift type truck or
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
2WD models: If towing your vehicle with a wheel-lift type truck from the front,
the vehicle’s rear wheels and axles must be in good conditions. (  P. 647, 650)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck, use a towing
dolly. (  P. 647, 650)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck

6478-2. Steps to take in an emergency
8
When trouble arises
RX350/RX350L_U Towing with a wheel-lift type truck 
From the front (2WD models) 
From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.

648 8-2. Steps to take in an emergency
RX350/RX350L_U If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45  .
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an em ergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surf aced roads for at most 50 miles (80 km)
at under 18 mph (30 km/h).
A driver must be in the vehicle to st eer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering an d brakes must be in good condition.Using a flatbed truck Front
Emergency towing (vehicles with towing eyelets)

6498-2. Steps to take in an emergency
8
When trouble arises
RX350/RX350L_U Take out the towing eyelet. (  P. 667)
Remove the eyelet cover.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn th e engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted:  P. 239, 244Emergency towing procedure (vehicles with a towing eyelet) 1
2
3
4
5
6
7

650 8-2. Steps to take in an emergency
RX350/RX350L_U ■
While towing
If the engine is not running, the power assist for the brakes and steering will not function,
marking steering and braking more difficult. ■
Wheel nut wrench
Wheel nut wrench is installe d in luggage compartment. (  P. 667)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury. ■
When towing the vehicle 
2WD models 
AWD models
■
While towing ●
When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains
may become damaged, broken debris ma y hit people, and cause serious damage.●
Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be operated.■
Installing towing eyelets to the vehicle
Make sure that towing eyel ets are installed securely.
If not securely installed, towing ey elets may come loose during towing.Be sure to transport the vehicle with the front
wheels raised or with all four wheels raised off
the ground. If the vehicle is towed with the front
wheels contacting the ground, the drivetrain
and related parts may be damaged.
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain or related parts may be damaged,
the vehicle may fly off the truck.