service LEXUS RX350 2020 Owners Manual

4TABLE OF CONTENTS
6-1. Maintenance and careCleaning and protecting the vehi-cle exterior ................................... 350
Cleaning and protecting the vehi- cle interior .................................... 353
6-2. Maintenance Maintenance requirements ..... 356
General maintenance ................ 357
Emission inspection and mainte- nance (I/M) programs ............ 360
6-3. Do-it-yourself maintenance Do-it-yourself service precautions............................................................ 361
Hood.................................................. 363
Positioning a floor jack............... 363
Engine compartment.................. 365
Tires .................................................... 371
Tire inflation pressure ................. 383
Wheels.............................................. 384
Air conditioning filter..................386
Windshield wiper inserts........... 388
Electronic key battery ................ 389
Checking and replacing fuses ............................................................ 391
Headlight aim................................. 392
Light bulbs ....................................... 394
7-1. Essential information Emergency flashers..................... 404
If your vehicle has to be stopped in an emergency ............................. 404If the vehicle is trapped in rising
water .............................................. 405
7-2. Steps to take in an emergency If your vehicle needs to be towed.......................................................... 407
If you think something is wrong ............................................................. 411
Fuel pump shut off system .......... 412
If a warning light turns on or a warn- ing buzzer sounds....................... 413
If a warning messa ge is displayed
........................................................... 422
If you have a flat tire .................... 426
If the engine will not start .......... 438
If you lose your keys.................... 440
If the fuel filler door cannot be opened .......................................... 440
If the electronic key does not oper- ate properly ................................... 441
If the vehicle battery is discharged .......................................................... 443
If your vehicle overheats ........... 447
If the vehicle becomes stuck ... 449
8-1. Specifications Maintenance data (fuel, oil level, etc.) ................................................. 452
Fuel information............................ 459
Tire information ............................. 461
8-2. Customization Customizable features .............. 470
8-3. Initialization Items to initialize ........................... 483
6Maintenance and care
7When trouble arises
8Vehicle specifications

7
cated computers that will record cer-
tain data, such as:
The recorded data varies according to
the vehicle grade level and options
with which it is equipped.
These computers do not record con-
versations or sounds, and only record
images outside of the vehicle in certain
situations.
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
•Brake status
• Vehicle speed
• Operation status of the driving assist systems, such as the ABS and
pre-collision system
• Images from the front camera (avail- able only when certain safety sys-
tems are activated, which varies
depending on the vehicle specifica-
tions).
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to Lexus
without notification to you.
Data usage
Lexus may use the data recorded in this
computer to diagnose malfunctions, con-
duct research and development, and
improve quality.
Lexus will not disclose the recorded data to
a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehi-
cle is leased
• In response to an of ficial request by the
police, a court of law or a government
agency • For use by Lexus in a lawsuit
• For research purposes where the data is
not tied to a specific vehicle or vehicle
owner
 Recorded image information can be
erased by your Lexus dealer.
The image recording function can be dis-
abled. However, if the function is disabled,
data from when the pre-collision system
operates will not be available.
To learn more abou t the vehicle data
collected, used and shared by
Lexus, please visit
www.lexus.com/privacyvts/
.
If your Lexus has Lexus Enform and if
you have subscribed to those services,
please refer to the Lexus Enform
Telematics Subscription Service
Agreement for information on data
collected and its usage.
To learn more about the vehicle data
collected, used and shared by Lexus,
please visit
www.lexus.com/privacyvts/
.
This vehicle is equipped with an event
data recorder (EDR). The main pur-
pose of an EDR is to record, in certain
crash or near crash-like situations, such
as an air bag deployment or hitting a
road obstacle, data that will assist in
understanding how a vehicle’s systems
Usage of data collected through
Lexus Enform (U.S. mainland on-
ly)
Event data recorder

8
performed. The EDR is designed to
record data related to vehicle dynam-
ics and safety systems for a short
period of time, typically 30 seconds or
less.
The EDR in this vehicle is designed to
record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and pas- senger safety belts were buck-
led/fastened;
• How far (if at all) the driver was depressing the accelerator and/or
brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by
the EDR under normal driving condi-
tions and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine the
EDR data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, spe-
cial equipment is required, and access
to the vehicle or the EDR is needed. In
addition to the vehicle manufacturer,
other parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR.
 Disclosure of the EDR dataLexus will not disclose the data recorded in
an EDR to a third party except when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehicle) is
obtained
• In response to an official request by the police, a court of law or a government
agency
• For use by Lexus in a lawsuit
However, if necessary, Lexus may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or
vehicle owner
The SRS airbag and seat belt preten-
sioner devices in your Lexus contain
explosive chemicals. If the vehicle is
scrapped with the airbags and seat belt
pretensioners left as they are, this may
cause an accident such as fire. Be sure
to have the systems of the SRS airbag
and seat belt pretensioner removed
and disposed of by a qualified service
shop or by your Lexus dealer before
you scrap your vehicle.
Special handling may apply, See
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate.
Your vehicle has components that may
contain perchlorate. These compo-
nents may include the airbags, seat belt
pretensioners, wireless remote control
Scrapping of your Lexus
Perchlorate Material

331-1. For safe use
1
For safety and security
RX350L: Rear side airbags (outboard second-row seats)
Your vehicle is equipped with ADVANCED AIRBAGS designed based on the US
motor vehicle safety standards (FMVSS208). The airbag sensor assembly (ECU)
controls airbag deployment based on information obtained from the sensors etc.
shown in the system components diagram above. This information includes crash
severity and occupant information. As the airbags deploy, a chemical reaction in
the inflators quickly fills the airbags with no n-toxic gas to help restrain the motion of
the occupants.
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may
be sustained from SRS airbags, due to the
extremely high speed deployment (infla-
tion) by hot gases.
●A loud noise and white powder will be
emitted.
●Parts of the airbag module (steering
wheel hub, airbag cover and inflator) as
well as the front seat s, parts of the front
and rear pillars, and roof side rails, may
be hot for several minutes. The airbag
itself may also be hot.
●The windshield may crack.
●All of the doors will be unlocked.
(  P.98)
●The brakes and stop lights will be con-
trolled automatically. ( P.278)
●The interior lights will turn on automati-
cally. ( P.314)
●The emergency flashers will turn on auto-
matically. ( P.404)
●Fuel supply to the engine will be stopped.
( P.412)
●For Lexus Enform Safety Connect sub-
scribers, if any of the following situations
occur, the system is designed to send an
emergency call to the response center,
notifying them of the vehicle’s location
(without needing to push the “SOS” but-
ton) and an agent will attempt to speak
with the occupants to ascertain the level
of emergency and assi stance required. If
the occupants are unable to communi-
cate, the agent automatically treats the
call as an emergency and helps to dis-
patch the necessary emergency services. (
 P.60)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment conditions (SRS
front airbags)
●The SRS front airbags will deploy in the
event of an impact that exceeds the set
threshold level (the level of force corre-
sponding to an approximately 12 - 18
mph [20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshol d velocity will be
considerably higher in the following situa-
tions:
• If the vehicle strikes an object, such as a parked vehicle or sign pole, which can
move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in which the
front of the vehicle “underrides”, or goes
under, the bed of a truck
●Depending on the type of collision, it is
possible that only the seat belt preten-
sioners will activate.
●The SRS seat cushion airbag on the front
passenger seat will not operate if the
occupant is not wearing a seat belt.
■SRS airbag deployment conditions (SRS
side and curtain shield airbags)
●The SRS side and curtain shield airbags
will deploy in the event of an impact that
exceeds the set threshold level (the level
of force corresponding to the impact
force produced by an approximately
3300 lb. [1500 kg] vehicle colliding with
the vehicle cabin from a direction per-

601-3. Lexus Enform
1-3.Lexus Enform
*:If equipped
“SOS” button
LED light indicators
Microphone
■Certification for Lexus Enform
Lexus Enform Safety Con-
nect*
Safety Connect is a subscrip-
tion-based telematics service that
uses Global Positioning System
(GPS) data and embedded cellular
technology to provide safety and
security features to subscribers.
Safety Connect is supported by
Lexus’ designated response center,
which operates 24 hours per day, 7
days per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components
A
B
C

611-3. Lexus Enform
1
For safety and security
Subscribers have the following Safety
Connect services available:
Automatic Collision Notification
*
Helps drivers receive necessary response
from emergency service providers.
(  P.62)
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle theft.
( P.62)
 Emergency Assistance Button
(“SOS”)
Connects drivers to response-center sup-
port. ( P.62)
 Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( P.62)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call the following or push the
“SOS” button in your vehicle for fur-
ther subscription details.
 The United States
1-800-25-LEXUS (1-800-255-3987)
Canada
1-800-26-LEXUS (1-800-265-3987)
Puerto Rico
1-877-539-8777
■Safety Connect Services Information
●Phone calls using the vehicles Blue-
tooth® technology will not be possible
during Safety Connect.
●Safety Connect is available beginning Fall
2009 on select Le xus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative condition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion.
●Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●Automatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United St ates Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
●Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
■When contacting the response center
You may be unable to contact the response
center if the network is busy.
Services
Subscription

621-3. Lexus Enform
When the engine switch is turned to
IGNITION ON mode, the red indica-
tor light comes on for 2 seconds then
turns off. Afterward, the green indica-
tor light comes on, indicating that the
service is active.
The following indicator light patterns
indicate specific system usage condi-
tions:
Green indicator light on = Active
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS
(1-800-255-3987) in the United
States, 1-877-539-8777 in Puerto
Rico or 1-800-265-3987 in Canada,
and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
Safety Connect LED light Indi-
cators
Safety Connect services

631-3. Lexus Enform
1
For safety and security
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those
guidelines are consistent with the
safety standards previously set by the
following U.S. and international stan-
dards bodies.
ANSI (American National Stan-
dards Institute) C95.1 [1992]
 NCRP (National Council on Radia-
tion Protection and Measurement)
Report 86 [1986]
 ICNIRP (International Commission
on Non-Ionizing Radiation Protec-
tion) [1996]
Those standards were based on com-
prehensive and periodic evaluations of
the relevant scientific literature. Over 120 scientists, engineers, and physi-
cians from universities, and govern-
ment health agencies and industries
reviewed the available body of
research to develop the ANSI Stan-
dard (C95.1).
The design of Safety Connect com-
plies with the FCC guidelines in addi-
tion to those standards.
Safety information for Safety
Connect

1664-1. Before driving
for a more safe trailer hookup, the trailer
ball setup must be the proper height for the
coupler on the trailer.Coupler
Trailer ball
■Before towing
Check that the following conditions are
met:
●Ensure that your vehicle’s tires are prop-
erly inflated. ( P.457)
●Trailer tires are inflated according to the
trailer manufacturer’s recommendation.
●All trailer lights work as required by law.
●All lights work each time you connect
them.
●The trailer ball is set at the proper height
for the coupler on the trailer.
●The trailer is level when it is hitched.
Do not drive if the trailer is not level, and
check for improper tongue weight, over-
loading, worn suspension, or other possi-
ble causes.
●The trailer cargo is securely loaded.
●The rear view mirrors conform to all
applicable federal, state/provincial or local regulations. If they do not, install
rear view mirrors appropriate for towing
purposes.
■Adaptive Variable Suspension System
(if equipped)
The suspension can be switched for
improvement in driveability. ( P.278)
■Break-in schedule
If your vehicle is new or equipped with any
new power train components (such as an
engine, transaxle, transfer [AWD models],
rear differential [AWD models] or wheel
bearing), Lexus recommends that you do
not tow a trailer until the vehicle has been
driven for over 500 miles (800 km).
After the vehicle has been driven for over
500 miles (800 km), you can start towing.
However, for the next 500 miles (800 km),
drive the vehicle at a speed of less than 50
mph (80 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a trailer, your vehicle will
require more frequent maintenance due
to the additional load. (See “Warranty
and Services Guide”, “Owner’s Manual
Supplement” or “Scheduled Mainte-
nance”.)
●Retighten the fixing bolts of the towing
ball and bracket after approximately 600
miles (1000 km) of trailer towing.
■If trailer sway occurs
One or more factors (crosswinds, passing
vehicles, rough roads, etc.) can adversely
affect handling of your vehicle and trailer,
causing instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer swaying by
turning the steering wheel.
• Begin releasing th e accelerator pedal
immediately but very gradually to reduce
speed.
Do not increase speed. Do not apply
vehicle brakes.
If you make no extreme correction with the
steering or brakes, your vehicle and trailer
should stabilize. (if enabled, Trailer Sway
A
B

1694-1. Before driving
4
Driving
■GAWR (Gross Axle Weight Rat-
ing)
The maximum allowable gross axle
weight. The gross axle weight is the
load placed on each axle (front and
rear).
Front GAWR
Rear GAWR
■TWR (Trailer Weight Rating)
The maximum allowable gross trailer
weight. The gross trailer weight is the
sum of the trailer weight and the weight
of the cargo in the trailer.
TWR is calculated assuming base vehi-
cle with one driver, one front passen-
ger, towing package (if available), hitch
and hitch systems (if required).
Additional optional equipment, passengers
and cargo in the vehicle will reduce the
trailer weight rating so as not to exceed
GCWR, GVWR and GAWR.
If the gross trailer weight exceeds 3000
lb. (1360 kg), it is recommended to use a
trailer with 2 or more axles.
With brakes
■Unbraked TWR (Unbraked Trailer
Weight Rating)
The trailer weight rating for towing a
trailer without a trailer service brake
system.
Without brakes
■Tongue Weight
The load placed on the trailer hitch ball.
( P.170)
A
B
A
A