ECO LEXUS RX450H 2019 Owners Manual

4295-4. Using the radio
5
Lexus Display Audio system
RX450h_RX450hL_U
■HD Radio™ Technology troubleshooting guide
■Reception sensitivity
●Maintaining perfect radio reception at all times is difficult due to the continually chang-
ing position of the antenna, differences in si gnal strength and surrounding objects, such
as trains, transmitters, etc.
●The radio antenna is mounted inside the rear window. To maintain clear radio reception,
do not attach metallic window tinting or other metallic objects to the antenna wire
mounted inside the rear window.
ExperienceCauseAction
Mismatch of time align-
ment- a user may hear a
short period of program-
ming replayed or an echo,
stutter or skip.The radio stations analog
and digital volume are not
properly aligned or the sta-
tion is in ballgame mode.None, radio broadcast
issue. A user can contact
the radio station.
Sound fades, blending in
and out.Radio is shifting between
analog and digital audio.
Reception issue, may
clear-up as the vehicle
continues to be driven. Set
“HD Radio” to off, can
force radio in an analog
audio.
Audio mute condition
when an HD2/HD3 multi-
cast channel had been
playing.The radio does not have
access to digital signals at
the moment.
This is normal behavior,
wait until the digital signal
returns. If out of the cover-
age area, seek a new sta-
tion.
Audio mute delay when
selecting an HD2/HD3
multicast channel preset.
The digital multicast con-
tent is not available until
HD Radio™ broadcast can
be decoded and make the
audio available. This takes
up to 7 seconds.
This is normal behavior,
wait for the audio to
become available.
Text information does not
match the present song
audio.Data service issue at the
radio broadcaster.
Broadcaster should be
notified. Complete the
form: www.ibiquity.com/
automotive/
report_radio_station_
experiences.
No text information shown
for the present selected
frequency.Data service issue by the
radio broadcaster.
Broadcaster should be
notified. Complete the
form: www.ibiquity.com/
automotive/report_radio_station_
experiences.

4325-4. Using the radio
RX450h_RX450hL_U
■If the satellite radio does not operate normally
If a problem occurs with the XM tuner, a message will appear on the screen. Refer to the
table below to identify the problem, an d take the suggested corrective action.
Contact the XM Listener Care Center at 1-877-447-0011 (U.S.A.) or 1-877-438-9677
(Canada).
SAT Check Antenna
The XM antenna is not connected. Check whether the XM
antenna cable is attached securely.
There is a short-circuit in the antenna or the surrounding
antenna cable. See a Lexus certified dealer.
SAT Ch Unauthorized
You have not subscribed to XM Satellite Radio. The radio is
being updated with the latest encryption code. Contact XM
Satellite Radio for subscripti on information. When a con-
tract is canceled, you can choose “Ch000” and all free-to-
air channels.
The premium channel you selected is not authorized. Wait
for about 2 seconds until the radio returns to the previous
channel or “Ch001”. If it does not change automatically,
select another channel. To listen to the premium channel,
contact XM Satellite Radio.
SAT No SignalThe XM signal is too weak at the current location. Wait until
your vehicle reaches a location with a stronger signal.
SAT LoadingThe unit is acquiring audio or program information. Wait
until the unit has rece ived the information.
SAT Channel Off AirThe channel you selected is not broadcasting any program-
ming. Select another channel.
-----There is no song/program title or artist name/feature asso-
ciated with the channel at that time. No action is required.
SAT Chan Unavailable
The channel you selected is no longer available. Wait for
about 2 seconds until the radio returns to the previous
channel or “Ch001”. If it does not change automatically,
select another channel.

4345-5. Playing an audio CD and MP3/WMA/AAC discs
RX450h_RX450hL_U
■Error messages
If the following error messages appear on th e screen, refer to the table and take the
appropriate measures. If the pr oblem is not rectified, take the vehicle to your Lexus
dealer.
■Discs that can be used
Discs with the marks sh own below can be used.
Playback may not be possible depending on recording format or disc features, or due to
scratches, dirt or deterioration.
CDs with copy-protection feat ures may not play correctly.
■CD player protection feature
To protect the internal components, playback is automatically stopped when a problem is
detected.
■If a disc is left inside the CD player or in the ejected position for extended periods
Disc may be damaged and may not play properly.
■Lens cleaners
Do not use lens cleaners. Doing so may damage the CD player.
■MP3, WMA and AAC files
MP3 (MPEG Audio LAYER3) is a standard audio compression format.
Files can be compressed to approximately 1/10 of their original size by using MP3 com-
pression.
WMA (Windows Media Audio) is a Microsoft audio compression format.
This format compresses audio data to a si ze smaller than that of the MP3 format.
AAC is short for Advanced Audio Coding and refers to an audi o compression technol-
ogy standard used with MPEG2 and MPEG4.
MP3, WMA and AAC file and media/formats compatibility are limited.
MessageCauseCorrection procedures
“Check disc”
• The disc is dirty or dam- aged.
• The disc is inserted upside down.
•The disc is not playable with the player.
•Clean the disc.
• Insert the disc correctly.
•Confirm the disc is play-able with the player.
“DISC Error”There is a malfunction
within the system.Eject the disc.
“No music files found.”No playable data is
included on the disc.Eject the disc.

4365-5. Playing an audio CD and MP3/WMA/AAC discs
RX450h_RX450hL_U
●File names
The only files that can be recognized as MP3/WMA/AAC and played are those with
the extension .mp3, .wma or .m4a.
●Discs containing mult i-session recordings
As the audio system is compatible with multi session discs, it is possible to play discs
that contain MP3, WMA and AAC files. Howeve r, only the first session can be played.
●ID3, WMA and AAC tags
ID3 tags can be added to MP3 files, making it possible to record the track title, artist
name, etc.
The system is compatible with ID3 Ver. 1.0, 1.1, and Ver. 2.2, 2.3 ID3 tags. (The number
of characters is based on ID3 Ver. 1.0 and 1.1.)
WMA tags can be added to WMA files, making it possible to record the track title and
artist name in the same way as with ID3 tags.
AAC tags can be added to AAC files, making it possible to record the track title and
artist name in the same way as with ID3 tags.
●MP3, WMA and AAC playback
When a disc containing MP3, WMA or AAC fi les is inserted, all files on the disc are
first checked. Once the file check is fi nished, the first MP3, WMA or AAC file is
played. To make the file check finish more quickly, we recommend you do not write any
files to the disc other than MP3, WMA or AAC files or create any unnecessary fold-
ers.
Discs that contain a mixture of music data and MP3, WMA or AAC format data can-
not be played.
●Extensions
If the file extensions .mp3, .wma and .m4a are used for files other than MP3, WMA
and AAC files, they may be mistakenly recognized and played as MP3, WMA and
AAC files. This may result in large amount s of interference and damage to the speak-
ers.
●Playback
• To play MP3 files with steady sound quality, we recommend a fixed bit rate of at least 128 kbps and a sampling frequency of 44.1 kHz.
• CD-R or CD-RW playback may not be poss ible in some instances, depending on
the characteristics of the disc.
• There is a wide variety of freeware an d other encoding software for MP3, WMA
and AAC files on the market, and depending on the status of the encoding and the
file format, poor sound quality or noise at the start of playback may result. In some
cases, playback may not be possible at all.
• When files other than MP3, WMA or AAC files are recorded on a disc, it may take more time to recognize the disc and in some cases, playback may not be possible at
all.
• Microsoft, Windows, and Windows Media ar e the registered trademarks of Micro-
soft Corporation in the U.S.A. and other countries.

4395-5. Playing an audio CD and MP3/WMA/AAC discs
5
Lexus Display Audio system
RX450h_RX450hL_U
NOTICE
■Discs and adapters that cannot be used
Do not use the following types of discs.
Also, do not use 3 in. (8 cm) disc adapters, DualDiscs or printable discs.
Doing so may damage the player and/or disc insert/eject function.
●Discs that have a diameter that is not 4.7 in. (12 cm).
●Low-quality or deformed discs.
●Discs with a transparent or translucent recording area.
●Discs that have tape, stickers or labels attached to them, or that have had the label
peeled off.
■Player precautions
Failure to follow the precautions below may re sult in damage to the discs or the player
itself.
●Do not insert anything other than discs into the disc slot.
●Do not apply oil to the player.
●Store discs away from direct sunlight.
●Never try to disassemble any part of the player.

4415-6. Using an external device
5
Lexus Display Audio system
RX450h_RX450hL_U
■iPod cover art
●Depending on the iPod and songs in the iPod, iPod cover art may be displayed.
●This function can be changed to on/off. (P. 422)
●It may take time to display iPod cover art, and the iPod may not be operated while the
cover art display is in process.
■iPod functions
●When an iPod is connected and the audio sour ce is changed to iPod mode, the iPod will
resume play from the same poin t in which it was last used.
●Depending on the iPod that is connected to the system, certain functions may not be
available. If a function is unavailable due to a malfunction (as opposed to a system spec-
ification), disconnecting th e device and reconnecting it may resolve the problem.
●Depending on the iPod, while connected to the system, the iPod cannot be operated
with its own controls. It is necessary to us e the controls of the vehicle’s audio system
instead.
●When the battery level of an iP od is very low, the iPod may not operate. If so, charge the
iPod before use.
●Compatible models ( P. 443)
■iPod problems
To resolve most problems encountered when using your iPod, disconnect your iPod from
the vehicle iPod connection and reset it. For instructions on how to reset your iPod, refer
to your iPod Owner’s Manual.

4425-6. Using an external device
RX450h_RX450hL_U
■Error messages
If the following error messages appear on th e screen, refer to the table and take the
appropriate measures. If the pr oblem is not rectified, take the vehicle to your Lexus
dealer.
MessageCause/Correction procedures
“Connection error.
Please consult your
Owner’s Manual for
instructions on how to
connect the iPod.”
This indicates a problem in the iPod or its connection.
“There are no songs
available for playback.
Please add compatible
files to your iPod.”
This indicates that there is no music data in the iPod.
“No items available.”This indicates that songs are not found in a selected play-
list.
“Please check the iPod
firmware version.”This indicates that the softwa re version is not compatible.
Please check the co mpatible models. (P. 443)
“Unable to authorize the
iPod.”This indicates that the Lexu s Display Audio system failed
to authorize the iPod.
Please check your iPod.
NOTICE
■To prevent damage to th e iPod or its terminals
●Depending on the size and shape of the iPod that is connected to the system, the con-
sole box may not close fully. In this case, do not forcibly close the console box as this
may damage the iPod or the terminal, etc.
●Do not leave the iPod in the vehicle. The temperature inside the vehicle may become
high.
●Do not push down on or apply unnecessary pr essure to the iPod while it is connected.
●Do not insert foreign objects into the port.

4455-6. Using an external device
5
Lexus Display Audio system
RX450h_RX450hL_U
■USB memory functions
●Depending on the USB memory device that is connected to the system, the device
itself may not be operable and certain functions may not be available. If the device is
inoperable or a function is unavailable due to a malfunction (as opposed to a system
specification), disconnecting the device an d reconnecting it may resolve the problem.
●If the USB memory device still does not begin operation after being disconnected and
reconnected, format the device.
■Error messages for USB memory
If the following error messages appear on th e screen, refer to the table and take the
appropriate measures. If the pr oblem is not rectified, take the vehicle to your Lexus
dealer.
■USB memory
●Compatible devices
USB memory devices that can be used for MP3, WMA and AAC playback.
●Compatible device formats
The following device format can be used:
• USB communication format: USB2.0 FS (480 Mbps)
• File system format: FAT16/32 (Windows)
• Correspondence class: Mass storage class
MP3, WMA and AAC files written to a devi ce with any format other than those
listed above may not play correctly, and their file names and folder names may not
be displayed correctly.
Items related to standards an d limitations are as follows:
• Maximum directory hierarchy: 8 levels
• Maximum number of folders in a device: 3000 (including the root)
• Maximum number of files in a device: 9999
• Maximum number of files per folder: 255
MessageCause/Correction procedures
“Connection error. Please con-
sult your Owner’s Manual for
instructions on how to connect
the USB device.”
This indicates a problem with the USB memory
device or its connection.
“There are no files available for
playback. Please add compati-
ble files to your USB device.”This indicates that no MP3/WMA/AAC files are
included on the USB memory device.

4465-6. Using an external device
RX450h_RX450hL_U
●MP3, WMA and AAC files
MP3 (MPEG Audio LAYER 3) is a standard audio compression format.
Files can be compressed to approximately 1/ 10 of their original size using MP3 com-
pression.
WMA (Windows Media Audio) is a Microsof t audio compression format. This format
compresses audio data to a size smaller than that of the MP3 format.
AAC is short for Advanced Audio Coding and refers to an audi o compression technol-
ogy standard used with MPEG2 and MPEG4.
MP3, WMA and AAC file and media/formats compatibility are limited.
●MP3 file compatibility
• Compatible standards MP3 (MPEG1 AUDIO LAYERIII, MPEG2 AUDIO LAYERIII)
• Compatible sampling frequencies MPEG1 AUDIO LAYERIII: 32, 44.1, 48 (kHz)
MPEG2 AUDIO LAYERIII: 16, 22.05, 24 (kHz)
• Compatible bit rates (compatible with VBR) MPEG1 AUDIO LAYERIII: 32-320 (kbps)
MPEG2 AUDIO LAYERIII: 8-160 (kbps)
• Compatible channel modes: stereo, jo int stereo, dual channel and monaural
●WMA file compatibility
• Compatible standards
WMA Ver. 7, 8, 9 (only compatible with Window Media Audio Standard)
• Compatible sampling frequencies
32, 44.1, 48 (kHz)
• Compatible bit rates (only compatible with 2-channel playback) Ver. 7, 8: CBR 48-192 (kbps)
Ver. 9: CBR 48-320 (kbps)
●AAC file compatibility
• Compatible standards
MPEG4/AAC-LC
• Compatible sampling frequencies
11.025/12/16/22.05/24/32/44.1/48 (kHz)
• Compatible bit rates 16-320 (kbps)
• Compatible channel modes: 1 ch and 2 ch
●MP4, WMV and AVI files
The following resolutions can be used:
128x96, 160x120, 176x144 (QCIF), 320x240 (QVGA), 352x240 (SIF),
352x288 (CIF), 640x480 (VGA), 720x480 (NTSC), 720x576 (PAL)
●File names
The only files that can be recognized as MP3/WMA/AAC and played are those with
the extension .mp3, .wma or .m4a.

4475-6. Using an external device
5
Lexus Display Audio system
RX450h_RX450hL_U
●ID3, WMA and AAC tags
ID3 tags can be added to MP3 files, making it possible to record the track title, artist
name, etc.
The system is compatible with ID3 Ver. 1.0, 1.1, and Ver. 2.2, 2.3 ID3 tags. (The number
of characters is based on ID3 Ver. 1.0 and 1.1.)
WMA tags can be added to WMA files, making it possible to record the track title and
artist name in the same way as with ID3 tags.
AAC tags can be added to AAC files, making it possible to record the track title and
artist name in the same way as with ID3 tags.
●MP3, WMA and AAC playback
• When a device containing MP3, WMA or AA C files is connected, all files in the
USB memory device are checked. Once th e file check is finished, the first MP3,
WMA or AAC file is played. To make the file check finish more quickly, we recom-
mend that you do not include any files other than MP3, WMA or AAC files or cre-
ate any unnecessary folders.
• When a USB memory device is connected and the audio source is changed to USB memory mode, the USB memory device will st art playing the first file in the first
folder. If the same device is removed an d reconnected (and the contents have not
been changed), the USB memory device w ill resume play from the same point in
which it was last used.
●Extensions
If the file extensions .mp3, .wma and .m4a are used for files other than MP3, WMA
and AAC files, they will be skipped (not played).
●Playback
• To play MP3 files with steady sound quality, we recommend a fixed bit rate of at least 128 kbps and a sampling frequency of 44.1 kHz.
• There is a wide variety of freeware an d other encoding software for MP3, WMA
and AAC files on the market, and depending on the status of the encoding and the
file format, poor sound quality or noise at the start of playback may result. In some
cases, playback may not be possible at all.
• Microsoft, Windows, and Windows Media ar e the registered trademarks of Micro-
soft Corporation in the U.S.A. and other countries.
NOTICE
■To prevent damage to the USB me mory device or its terminals
●Depending on the size and shape of the USB memory that is connected to the sys-
tem, the console box may not close fully. In th is case, do not forcibly close the console
box as this may damage the USB memory or the terminal, etc.
●Do not leave the USB memory device in the vehicle. The temperature inside the vehi-
cle may become high.
●Do not push down on or apply unnecessary pressure to the USB memory device
while it is connected.
●Do not insert foreign objects into the port.