emergency LEXUS RX450H 2019 Owner's Manual

3774-5. Using the driving support systems
4
Driving
RX450h_RX450hL_U
WARNING
■When using the Lexus parking assist monitor system
The parking assist monitor is a supplemental device intended to assist the driver when
backing up. When backing up, be sure to check visually behind and all around the vehi-
cle before proceeding.
Observe the following precautions to avoid an accident that could result in death or
serious injuries.
●Never depend on the parking assist monitor entirely when backing up. The image
and the position of the guide lines displaye d on the screen may differ from the actual
state.
Use caution, just as you woul d when backing up any vehicle.
●Be sure to back up slowly, depressing the brake pedal to control vehicle speed.
●If you seem likely to hit nearby vehicles, obstacles, people or mount the shoulder,
depress the brake pedal to stop the vehicle.
●The instructions given are only guidelines.
When and how much to turn the steering wheel will vary according to traffic condi-
tions, road surface conditions, vehicle condit ion, etc. when parking. It is necessary to
be fully aware of this before using the parking assist system.
●When parking, be sure to check that the parking space will accommodate your vehi-
cle before maneuvering into it.
●Do not use the parking assist monitor in the following cases:
• On icy or slick road surfaces, or in snow
• When using tire chains or emergency tires
• When the back door is not closed completely
• On roads that are not flat or stra ight, such as curves or slopes.
●In low temperatures, the screen may darken or the image may become faint. The
image could distort when the vehicle is movi ng, or you may become unable to see the
image on the screen. Be sure to check dire ct visually and with the mirrors all around
the vehicle before proceeding.
●If the tire sizes are changed, the position of the guide lines displayed on the screen
may change.
●The camera uses a special lens. The distances between objects and pedestrians that
appear in the image displayed on the screen will differ from the actual distances.
(  P. 371)
●Estimated course line display mode: If the st eering wheel is straight and the vehicle
width guide lines and the estimated course lines are not in alignment, have the vehicle
inspected by your Lexus dealer.

5726-5. Using the other interior features
RX450h_RX450hL_U
Subscribers have the following Sa fety Connect services available:
●Automatic Collision Notification*
Helps drivers receive necessary response from emergency service providers.
(P. 574)
*: U.S. Patent No. 7,508,298 B2
●Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( P. 574)
●Emergency Assistance Button (“SOS”)
Connects drivers to resp onse-center support. (P. 574)
●Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( P. 574)
After you have signed the Telematics Subscription Service Agreement and are
enrolled, you can begi n receiving services.
A variety of subscription terms is ava ilable for purchase. Contact your Lexus
dealer, call 1-800-25-LEXUS (1-800-255-3987) in the United States (1-877-
539-8777 in Puerto Rico, 1-800-26-LEXUS in Canada) or push the “SOS”
button in your vehicle for further subscription details.
Services
Subscription

5736-5. Using the other interior features
6
Interior features
RX450h_RX450hL_U
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible during Safety
Connect.
●Safety Connect is available be ginning Fall 2009 on select Lexus models (in the contig-
uous United States only). Contact with th e Safety Connect response center is depen-
dent upon the telematics device being in operative condition, cellular connection
availability, and GPS sa tellite signal reception, which can limit the ability to reach the
response center or receive emergency se rvice support. Enrollment and Telematics
Subscription Service Agreement required. A variety of subscription terms is available;
charges vary by subscription term selected and location.
●Automatic Collision Notification, Emergenc y Assistance and Stolen Vehicle Location
will function in the United States, includin g Hawaii and Alaska, Puerto Rico and in Can-
ada, and Enhanced Roadside Assistance will function in the United States, Puerto Rico
and in Canada.
●Automatic Collision Notification, Emergency Assistance, Stolen Vehicle Location and
Enhanced Roadside Assistance will not func tion in the United States Virgin Islands.
No Safety Connect services will function outs ide of the United States in countries other
than Canada.
For vehicles first sold in the USVI, no Safety Connect services will function in and out-
side the United States Virgin Islands.
●Safety Connect services are not subject to section 255 of the Telecommunications Act
and the device is not TTY compatible.
■Languages
The Safety Connect response ce nter will offer support in multiple languages. The Safety
Connect system will offer voice prompts in English, Spanish and French. Please indicate
your language of ch oice when enrolling.
■When contacting the response center
You may be unable to contact the resp onse center if the network is busy.
When the power switch is turned to ON mode, the red indicator light comes on
for 2 seconds then turns off. Afterward, the green indicator light comes on, indi-
cating that the service is active.
The following indicator light patterns indicate specific system usage conditions:
●Green indicator light on = Active service
●Green indicator light flashing = Safety Connect call in process
●Red indicator light (except at vehicle start-up) = System malfunction (contact
your Lexus dealer)
●No indicator light (off) = Safety Connect service not active
Safety Connect LED light Indicators

5746-5. Using the other interior features
RX450h_RX450hL_U
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the system is
designed to automatically call the re sponse center. The responding agent
receives the vehicle’s location and attempts to speak with the vehicl\
e occu-
pants to assess the level of emergency. If the occupants are unable to commu-
nicate, the agent automatically treats the call as an emergency, contacts the
nearest emergency services provider to describe the situation, and requests
that assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Conn ect can work with local authorities to
assist them in locating and recovering the vehicle. After filing a police report,
call the Safety Connect response center at 1-800-25-LEXUS
(1-800-255-3987) and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcemen t with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle locatio n data may, under certain circum-
stances, be shared with third parties to locate your vehicle. Further informa-
tion is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the ro ad, push the “SOS” button to reach the
Safety Connect response center. Th e answering agent will determine your
vehicle’s location, assess the emergency, and dispatch the necessary assis-
tance required.
If you accidentally press the “SOS” button, tell the response-center agent that you
are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GP S data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-
center agent, who can help with a wide range of needs, such as: towing, flat
tire, fuel delivery, etc. For a descript ion of the Roadside Assistance services
and their limitations, please see the Safety Connect Terms and Conditions,
which are available at Lexus.com.
Safety Connect services

6107-3. Do-it-yourself maintenance
RX450h_RX450hL_U
WARNING
■Emergency measures regarding electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean water for at least 15 minutes and get immediate medical
attention. If possible, continue to apply water with a sponge or cloth while traveling to
the nearest medical facility.
●If electrolyte gets on your skin
Wash the affected area thoroughly. If you fe el pain or burning, get medical attention
immediately.
●If electrolyte gets on your clothes
It can soak through clothing on to your s kin. Immediately take off the clothing and fol-
low the procedure above if necessary.
●If you accidentally swallow electrolyte
Drink a large quantity of water or milk. Get emergenc y medical attention immedi-
ately.
■When handling the 12-volt battery
 P. 700
■When disconnecting the 12-volt battery (RX450h)
NOTICE
■When recharging the 12-volt battery
Never recharge the 12-volt battery while the hybrid system is operating. Also, be sure
all accessories are turned off.
Do not disconnect the negative (-) terminal on
the body side as shown. The disconnected neg-
ative (-) terminal may touch the positive (+) ter-
minal, which may cause a short and result in
death or serious injury.

651
8When trouble arises
RX450h_RX450hL_U
8-1. Essential informationEmergency flashers .................. 652
If your vehicle has to be stopped in
an emergency .......................... 653
8-2. Steps to take in an emergency
If your vehicle needs to be towed................................ 654
If you think something is wrong ........................................... 659
If a warning light turns on or a warning buzzer
sounds..........................................660
If a warning message is displayed..................................... 667
If you have a flat tire .................. 673
If the hybrid system will
not start .......................................690
If the electronic key does not operate properly ............. 692
If the 12-volt battery is discharged ................................. 695
If your vehicle overheats ......... 702
If the vehicle becomes stuck ............................................. 706

652
RX450h_RX450hL_U8-1. Essential information
Press the switch.
All the turn signal lights will flash. To turn
them off, press the switch once again.
■Emergency flashers
If the emergency flashers are used for a long
time while the hybrid system is not operat-
ing (while the “READY” indicator is not illu minated), the 12-volt battery may discharge.
Emergency flashers
The emergency flashers are used to warn other drivers when the vehicle has
to be stopped on the road due to a breakdown, etc.

6538-1. Essential information
8
When trouble arises
RX450h_RX450hL_U
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort required to
slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle speed as
much as possible.
To stop the hybrid system, press and
hold the power switch for 2 consec-
utive seconds or more, or press it
briefly 3 times or more in succes-
sion.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if it becomes impossible to stop the vehicle in
the normal way, stop the vehicl e using the following procedure:
1
2
3
4
3
Press and hold for 2 seconds or more,
or press briefly 3 times or more
4
WARNING
■If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel heavier to
turn. Decelerate as much as possible before turning off the hybrid system.
5

654
RX450h_RX450hL_U8-2. Steps to take in an emergency
The following may indicate a problem wi
th your hybrid transmission. Contact
your Lexus dealer or commercial towing service before towing.
●The hybrid warning message shows on and the vehicle does not move.
●The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing se rvice, using a wheel-lift type truck or
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
If towing your vehicle with a wheel-lift type truck, use a towing dolly.
(  P. 655, 657)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck

6558-2. Steps to take in an emergency
8
When trouble arises
RX450h_RX450hL_U
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45.
Do not overly tighten the tie downs or
the vehicle may be damaged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the front
wheels.
Using a flatbed truck
Front