phone LINCOLN AVIATOR 2003 Owners Manual

OVERDRIVE CONTROL
Activating overdrive
(Overdrive) is the normal drive position for the best fuel economy.
The overdrive function allows automatic upshifts and downshifts through
all available gears.
Transmission control switch
The transmission control switch is
located on the gearshift lever.
Pressing the switch engages or
disengages the overdrive function,
and illuminates the O/D Off lamp
when overdrive is cancelled, refer to
theAutomatic Transmissionin the
Drivingchapter.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to cellular
phones, pagers, portable email devices, in vehicle communications
systems, telematics devices and portable two-way radios.
A driver’s first responsibility is the safe operation of the vehicle.
The most important thing you can do to prevent a crash is to
avoid distractions and pay attention to the road. Wait until it is safe to
operate Mobile Communications Equipment.
Driver Controls
98

In Canada:
Customer RelationshipCentre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more helpthan the dealershipcould
provide, after following the steps described above, contact the Ford
Customer RelationshipCenter to find an authorized dealershipto help
you.
In the United States:
Ford Motor Company
Customer RelationshipCenter
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer RelationshipCentre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to helpyou service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
RelationshipCenter:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealershipis located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
Customer Assistance
227

Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealershiprepresentative
Consumer candidates for Board membershipare recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealershipmanagement, recognized for
their business leadershipqualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownershiplicense.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer Assistance
230

Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer RelationshipCenter
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer RelationshipCenter
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
Customer Assistance
231

If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealershipcannot helpyou, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French owner’s guide
French Owner’s Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
Customer Assistance
233

Cargo liners, interior
Carpet floor mats
Door edge guards
Flat splash guards
Fog lamps
Front end covers (full and sport)
Front hood deflectors
Locking gas cap
Molded splash guards
Secure start — emergency battery start
Side window air deflectors
Universal floor mats
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall or cause the transmission to be
damaged or operate improperly. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle’s operation.)
•Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
Accessories
280

A
ABS (see Brakes) .....................168
Accessory delay ..........................73
Air bag supplemental
restraint system ........143–144, 147
and child safety seats ............145
description ......................144, 147
disposal ....................................151
driver air bag ..................146, 148
indicator light ...................12, 150
operation .........................146, 148
passenger air bag ...........146, 148
side air bag ..............................147
Air cleaner filter .......................270
Air conditioning ..........................41
auxiliary heater and air
conditioner ................................47
All Wheel Drive (AWD),
driving off road .........................181
Ambulance packages ....................7
Antifreeze
(see Engine coolant) ................251
Anti-lock brake system
(see Brakes) ......................168–169
Anti-theft system ......................117
arming the system ..................117
disarming a triggered
system .....................................118
Audio system (see Radio) ...18, 27
Automatic transmission
driving an automatic
overdrive .................................176
fluid, adding ............................265
fluid, checking ........................265
fluid, refill capacities ..............270
fluid, specification ..................275
Auxiliary power point .................69Axle
lubricant
specifications ..................273, 275
refill capacities ........................270
B
Battery .......................................249
acid, treating emergencies .....249
charging system warning
light ............................................12
jumping a disabled battery ....219
maintenance-free ....................249
replacement, specifications ...270
servicing ..................................249
BeltMinder .................................139
Brakes ........................................167
anti-lock ...........................168–169
anti-lock brake system
(ABS) warning light .........12, 169
brake warning light ..................11
fluid, checking and adding ....265
fluid, refill capacities ..............270
fluid, specifications .........273, 275
lubricant
specifications ..................273, 275
parking ....................................169
shift interlock ..........................174
Bulbs ............................................56
C
Calculating load ........................193
Capacities for refilling fluids ....270
Cargo cover ...............................102
CD-single premium .....................18
Cell phone use ............................98
Certification Label ....................276
Changing a tire .........................211
Index
281