USB LINCOLN AVIATOR 2021 Owner's Manual

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active \
security
settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recognize my device. –Device limitation.
•Do not leave your device in your vehicle during very hot or very cold we\
ather condi-
tions.
– Cable connection issue.
•Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer of your device.
The system does not understand the name of
a track or artist. –
Device limitation. Bluetooth does not support voice commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
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Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
Sometimes I cannot hear a track playing on
my device. –
Device malfunction.
•Disconnect your device. Switch your device off, reset it and try again.
When I disconnect my iOS device the audio
volume is set to maximum. –
Device limitation.
•Turn the volume down on your device
If the system does not play the tracks on your USB device in the correct\
order, the following
information could help:
The system does not play the tracks on my
USB drive in the correct order.
–If you are selecting USB as the audio source when the system is still in\
dexing, SYNC plays
tracks sorted alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the system has finish\
ed indexing, SYNC
plays all tracks sorted alphabetically by the title in the ID3 tag regar\
dless of where they
are located. SYNC uses the file name if the title in the ID3 Tag does not exist.
– If you are selecting the option to play all tracks from the browsing men\
u, SYNC plays all
tracks sorted alphabetically by the title in the ID3 tag regardless of w\
here they are located.
SYNC uses the file name if the title in the ID3 Tag does not exist.
– If you are selecting a track when using the explore device option, SYNC plays tracks
sorted alphabetically by file name in the folder you have selected. SYNC then plays all
tracks in any subfolders in the folder you have selected.
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Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing SYNC™ 3

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear excessive background
noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell phone. Refer to your cell phone's
user manual.
– Cell phone malfunction.
•Switch your cell phone and Bluetooth on and off and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the other person but
they cannot hear me.
During a call, I cannot hear the other person
and they cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and open the door. Close the door and lock
the vehicle. Wait until the touchscreen is off and any illuminated USB ports are not
illuminated. Unlock the vehicle, switch the ignition on and try again.
I cannot download phonebook. –Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your cell phone. Refer to your cell phone's
user manual.
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Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing SYNC™ 3

Apps
Possible Cause and Resolution
Symptom
The system cannot find any apps. –Incompatible device.
•You will need an Android device with OS 4.3 or higher or an iOS device wi\
th iOS 8.0
or higher. Pair and connect your Android device to find AppLink compatible apps.
Connect your iOS device to a USB port or pair and connect using Bluetoot\
h.
I have a compatible device and it is correctly
connected but the system still cannot find any
apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them and make sure you sign in to any apps
if required.
– Incorrect app settings.
•Check and adjust the app settings on your device and allow SYNC to access the app
if required.
I have a compatible device, it is correctly
connected and my apps are running but the
system still cannot find any apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have an exit or quit option\
, use this and
then restart the apps. Alternatively, use the force stop option in the settings menu on
your device.
• If you have an iOS device with iOS 7.0 or higher, tap the home button on your device
twice and then swipe the app upward to close it.
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Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing SYNC™ 3

Manual Park Release ........................................248
SelectShift Automatic ™ Transmission............247
Stay in Neutral Mode.........................................246
Understanding Your Transmission Selector Positions...........................................................245
Automatic Transmission Fluid Check...........................................................395
Auto-Start-Stop - Excluding: Plug-In Hybrid Electric Vehicle (PHEV).............................218
Disabling Auto-Start-Stop..................................219
Enabling Auto-Start-Stop...................................218
Autowipers......................................................106 Autowipers Settings............................................107
Low Temperature Wipe Inhibit.........................
107
Auxiliary Power Points
................................203
110 Volt AC Power Point...................................203
12 Volt DC Power Point.....................................203
USB Port and Power Point Locations............
203
AWD See: All-Wheel Drive.........................................250
B
Battery See: Changing the 12V Battery.......................397
Blind Spot Information System..................312 Blind Spot Information System with Trailer
Tow.....................................................................313 Switching the System On and Off...................316
System Errors.......................................................315
Using the Blind Spot Information
System...............................................................312
BLIS See: Blind Spot Information System...............
312
Body Styling Kits............................................412
Bonnet Lock See: Opening and Closing the Hood............384
Booster Seats..................................................38 Types of Booster Seats.......................................38
Brake Fluid Check
........................................395
Brake Fluid Service Interval.............................396
Brakes
.............................................................257
General Information...........................................257
Breaking-In.....................................................348
Bulb Specification Chart.............................473
C
Canceling the Set Speed...........................290
Capacities and Specifications
...................444
Capacities and Specifications - Excluding: Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................450
Air Conditioning System....................................
451
Alternative Engine Oil for Extremely Cold Climates...........................................................455 Automatic Transmission...................................452
Engine Coolant...................................................453
Engine Oil.............................................................454
Front Axle.............................................................459
Fuel Tank..............................................................456
Grease...................................................................456
Hydraulic Brake System....................................457
Locks.....................................................................458
Rear Axle..............................................................460
Transfer Case......................................................458
Washer Reservoir................................................461
Capacities and Specifications - Plug-In Hybrid Electric Vehicle (PHEV)...............462
Air Conditioning System...................................462
Alternative Engine Oil for Extremely Cold Climates...........................................................466
Automatic Transmission....................................463
Engine Coolant...................................................464
Engine Oil.............................................................465
Front Axle.............................................................470
Fuel Tank..............................................................468
Grease...................................................................468
Hydraulic Brake System...................................468
Locks.....................................................................469
Rear Axle................................................................471
Transfer Case.......................................................470
Washer Reservoir................................................472
649
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Index

Engine Specifications - Excluding: Plug-In
Hybrid Electric Vehicle (PHEV)...............444
Drivebelt Routing................................................445
Engine Specifications - Plug-In Hybrid Electric Vehicle (PHEV)............................445
Drivebelt Routing................................................446
Entertainment................................................506 AM/FM Radio.......................................................507
Apps........................................................................\
518
Bluetooth Stereo or USB...................................516
CD........................................................................\
...515
HD Radio ™ Information (If Available)................511
SiriusXM® Satellite Radio (If Activated).........507
Sources.................................................................506
Supported Media Players, Formats and Metadata Information....................................518
USB Ports..............................................................518
Environment......................................................21
EPB See: Electric Parking Brake.............................
258
Essential Towing Checks............................343 Before Towing a Trailer.....................................
344
Hitches..................................................................343
Launching or Retrieving a Boat or Personal Watercraft (PWC)............................................344
Safety Chains.......................................................343
Trailer Brakes.......................................................343
Trailer Lamps.......................................................344 When Towing a Trailer.......................................344
Event Data
.........................................................18
Export Unique Options...................................15
Exterior Mirrors..............................................120 360-Degree Camera..........................................122
Auto-dimming Feature.......................................122
Auto-Folding Exterior Mirrors............................121
Blind Spot Information System........................122
Direction Indicator Mirrors ...............................122
Fold-Away Exterior Mirrors................................121
Heated Exterior Mirrors ....................................122
Lincoln Welcome Mat Projection Lamp.........122
Memory Mirrors ..................................................122
Power Exterior Mirrors.......................................120
F
Fastening the Seatbelts
................................45
Seatbelt Locking Modes.....................................46
Using Seatbelts During Pregnancy..................45
Flat Tire See: Changing a Road Wheel.........................434
Floor Mats......................................................349
Fog Lamps - Front See: Front Fog Lamps..........................................111
Front Fog Lamps.............................................111 Front Fog Lamp Indicator...................................112
Switching the Front Fog Lamps On or Off......111 Front Parking Aid..........................................274
Object Distance Indicator.................................276
Front Passenger Sensing System..............56
Front Wiper Blades See: Changing the Front Wiper Blades - Vehicles
With: Heated Wiper Blades.........................402
See: Changing the Front Wiper Blades - Vehicles Without: Heated Wiper Blades....................401
Fuel and Refueling.......................................226
Fuel Consumption
........................................232
Advertised Capacity..........................................232
Calculating Fuel Economy...............................
232
Fuel Filler Funnel Location.........................227
Fuel Filter
.........................................................401
Fuel Quality....................................................227 Choosing the Right Fuel...................................227
Fuel Shutoff...................................................352
Fuses...............................................................368
Fuse Specification Chart............................368 Engine Compartment Fuse Box.....................368
Passenger Compartment Fuse Panel............
376
G
Garage Door Opener...................................197
Garage Door Opener See: Universal Garage Door Opener.............197
653
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Index

Phone as a Key Backup Starting
Passcode...........................................................214
Switching Off Your Vehicle When It Is Moving...............................................................215
Switching Off Your Vehicle When It Is Stationary..........................................................215
Vehicles Using Phone as a Key.......................214
Starting and Stopping the Engine...........208 General Information...........................................208
Steering..........................................................322 Electric Power Steering....................................322
Steering Wheel
..............................................100
Storage Compartments..............................207
Sunroof See: Moonroof.....................................................123
Sun Visors.......................................................123 Illuminated Vanity Mirror....................................
123
Supplementary Restraints System
.............53
Principle of Operation..........................................53
Switching Adaptive Cruise Control On and Off..................................................................295
Automatic Cancellation or Deactivation......
295
Switching Adaptive Cruise Control Off........295
Switching Adaptive Cruise Control On.........295
Switching Automatic High Beam Control On and Off
.....................................................117
Activating the Automatic High Beam
Control
................................................................117 Switching Cruise Control On and
Off..................................................................289
Switching Cruise Control Off...........................289
Switching Cruise Control On...........................
289
Switching From Adaptive Cruise Control to Cruise Control
.......................................299
Switching Hill Descent Control On and Off..................................................................270
Switching Intelligent Mode On and Off
...................................................................301
Changing the Set Speed with Intelligent
Adaptive Cruise Control...............................301
Switching Lane Centering On and Off..................................................................300
Activating Lane Centering...............................300
System Alerts and Automatic Cancellation....................................................300
Switching Rear Occupant Alert System On and Off
..........................................................196
Semiannual Reminder........................................196
Switching Reverse Braking Assist On and Off..................................................................264
Symbols Glossary..............................................9
SYNC™ 3..........................................................492 General Information...........................................492
SYNC™ 3 Troubleshooting..........................542 Additional Information and Assistance.........558
Apps......................................................................552 Navigation.............................................................551
Personal Profiles.................................................556
Phone....................................................................548
Resetting the System........................................558
USB and Bluetooth Audio................................
544
Voice Recognition..............................................542
Wi-Fi Connectivity..............................................554
T
Technical Specifications See: Capacities and Specifications...............444
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)...........................361
Tire Care..........................................................415 Glossary of Tire Terminology...........................416
Information About Uniform Tire Quality
Grading..............................................................415
Information Contained on the Tire Sidewall.............................................................417
Temperature A B C..............................................416
Traction AA A B C................................................415
Treadwear.............................................................415
Tire Pressure Monitoring System
.............430
Changing Tires With a Tire Pressure
Monitoring System..........................................431
Understanding Your Tire Pressure Monitoring System ..............................................................431
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Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Index

Tires
See: Wheels and Tires.......................................413
Towing a Trailer.............................................340
Load Placement..................................................340
Towing the Vehicle on Four Wheels........345 Emergency Towing............................................345
Recreational Towing - All-Wheel and
Four-Wheel Drive Vehicles..........................
346
Recreational Towing - Front-Wheel Drive Vehicles............................................................345
Recreational Towing - Rear-Wheel Drive Vehicles............................................................345
Towing.............................................................340
Traction Control
............................................267
Principle of Operation.......................................267
Trailer Sway Control
......................................341
Transmission..................................................245
Transporting the Vehicle.............................357
U
Under Hood Overview
................................386
Unique Driving Characteristics..................218
Universal Garage Door Opener................197 HomeLink Wireless Control System...............197
USB Port
.........................................................490
Locating the USB Ports......................................491 Using All-Wheel Drive.................................250
Driving in Special Conditions With All-Wheel
Drive (AWD).....................................................252
How Your Vehicle Differs from Other Vehicles.............................................................251
Operating ALL-Wheel drive (AWD) Vehicles with Mismatched Tires..................................251
Operating All-Wheel Drive (AWD) Vehicles With Spare Tires............................................250
Using MyKey With Remote Start Systems..........................................................79
Using Snow Chains
......................................428
Using Stability Control................................269
Using Summer Tires....................................427
Using the Backup Start Passcode..............73 System Lockout.....................................................74
Using the Valet Mode....................................73
Using Traction Control................................267 Switching the System Off.................................267
System Indicator Lights and Messages........267
Using the Information Display Controls........267
Using Voice Recognition............................494 Apps.......................................................................503
Automatic Blower Motor Speed
Reduction.........................................................505
Climate..................................................................498
Entertainment......................................................496
General.................................................................495 Navigation.............................................................501
Phone....................................................................499
SiriusXM Traffic and Travel Link.....................504
Voice Settings.....................................................504
Utilizing the Mediation/Arbitration Program (Canada Only).............................................362
V
Vehicle Care
..................................................404
General Information...........................................404
Vehicle Identification Number
..................450
Vehicle Identification...................................474
Vehicle Storage.............................................410 Body........................................................................\
.411
Brakes....................................................................412
Cooling system.....................................................411
Disconnecting Your 12 Volt Battery.................411
Engine.....................................................................411
Fuel system............................................................411
General..................................................................410
Miscellaneous......................................................412
Plugging in Your HYBRID..................................412
Removing Vehicle From Storage
.....................412
Tires........................................................................\
412
Vehicle Wi-Fi Hotspot..................................479
Ventilated Seats
.............................................194
Automatic Climate Controlled Seats..............194
662
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Index