tow LINCOLN CONTINENTAL 2002 Owner's Manual

Trailer lamps
Do not connect a trailer's lighting system directly to your vehicle's
lighting system. To get the proper equipment for hooking up your
trailer's lamps, see your Lincoln Mercury dealer. Be sure to follow their
instructions carefully.
If you do not install trailer lights correctly, you may cause damage to the
vehicle's lighting system or other vehicle systems.
Driving while you tow
When towing a trailer:
²Ensure that you turn off your speed control. The speed control may
shut off automatically when you are towing on long, steep grades.
²Consult your local motor vehicle speed regulations for towing a trailer.
²Shift out of D (Overdrive) and into 3 (Third) or a lower gear when
towing up or down steep hills. This will eliminate excessive
downshifting and upshifting for optimum fuel economy and transaxle
cooling.
²Anticipate stops and brake gradually.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
²Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
²Allow more distance for stopping with a trailer attached.
²If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
²The trailer tongue weight should be 10% of the loaded trailer weight.
²After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
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²When stopped in traffic for long periods of time in hot weather, place
the gearshift in P (Park) and increase idle speed. This aids engine
cooling and air conditioner efficiency.
²Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer's wheels.
RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
ALL FRONT WHEEL DRIVE (FWD) VEHICLES
An example of recreational towing is towing your vehicle behind a
motorhome. The following recreational towing guidelines are designed to
ensure that your transmission is not damaged. It is not recommended to
tow front wheel drive vehicles with the front drive wheels on the ground.
It is recommended to tow your vehicle with the drive wheels on a dolly
or two wheel car hauling trailer.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer or flatbed transport vehicle) your
vehicle can be flat towed (all wheels on the ground) under the following
conditions:
²Place the transmission in N (Neutral).
²Maximum speed is 56 km/h (35 mph).
²Maximum distance is 80 km (50 miles).
Driving
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GETTING ROADSIDE ASSISTANCE
To fully assist if you should have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²limited fuel delivery*
²towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 25 kms (15.5 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
* Canadian customers refer to yourRoadside Assistance supplement
for exact fuel amounts.
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1±800±241±3673; Lincoln vehicle customers call 1±800±521±4140.
Canadian customers who require roadside assistance, call
1±800±665±2006.
Roadside Emergencies
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On vehicles equipped with
Air Suspension, turn OFF
the Air Suspension switch prior to
jacking, hoisting or towing your
vehicle.
Refer toAir suspension systemin
theDrivingchapter for more
information.
6. Put the jack in the jack notch
next to the door closest to the tire
you are changing. Turn the jack
handle clockwise until the wheel is
completely off the ground.
To lessen the risk of personal injury, do not put any part of your
body under the vehicle while changing a tire. Do not start the
engine when your vehicle is on the jack. The jack is only meant for
changing the tire.
7. Remove the lug nuts with the lug wrench. Replace the flat tire with
the spare tire, making sure the valve stem is facing outward. Reinstall lug
nuts until the wheel is snug against the hub. Do not fully tighten the lug
nuts until the wheel has been lowered.
8. Lower the wheel by turning the jack handle counterclockwise.
OFF
Roadside Emergencies
165

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed by wheel lift or flatbed
equipment. Do not tow your vehicle with a slingbelt equipment. Ford
Motor Company has not approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift, the front
wheels (drive wheels) must be placed on a dolly to prevent damage to
the transaxle.
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Before your vehicle can be towed, the air suspension control in the
luggage compartment must be turned to the OFF position (if equipped).
If your vehicle must be towed with the drive wheels on the ground:
²place the transaxle in N (Neutral).
²DO NOT exceed the distance of 80 km (50 mph).
²DO NOT exceed the speed of 56 km/h (35 mph).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside Emergencies
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
²Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Customer Assistance
176

WASHING THE EXTERIOR OF YOUR VEHICLE
Never wash a vehicle that is ªhot to
the touchº or during exposure to
strong, direct sunlight. It is
recommended that you wash your
vehicle regularly with cool or
lukewarm water and a neutral Ph
shampoo, such as Detail Wash
(ZC-3±A), which is available from
your authorized Ford, Lincoln or
Mercury dealer. Always use a clean
sponge or carwash mitt with plenty
of water for best results. Dry the vehicle with a chamois or soft terry
cloth towel in order to eliminate water spotting.
Never use strong household detergents or soap, such as dish
washing or laundry liquid. These products can discolor and spot
painted surfaces.
It is especially important to wash the vehicle regularly during winter
months, as dirt and road salt are difficult to remove and do cause
damage to the vehicle.
Items such as gasoline, diesel fuel, bird droppings and insect deposits
should be washed and sponged off as soon as possible. Deposits not
removed promptly can cause damage to the vehicle's paintwork and trim
over time.
Remove any exterior accessories, such as antennas, before
entering a car wash.
PROTECTING THE PAINT FINISH OF YOUR VEHICLE
Applying a polymer paint sealant to your vehicle on a regular basis will
assist in reducing minor scratches and paint damage.
A typical paint sealant lasts approximately six months to a year,
depending on local weather conditions and the cleaning soap that is used
in washing the vehicle.
Do not use a wax that beads excessively.
Cleaning
184

Use only approved products to clean plastic parts.These products
are available from your authorized Ford, Lincoln or Mercury dealer.
WASHING THE EXTERIOR LAMPS
In order to avoid scratching the plastic lamps, do not use dry
paper towels, non-approved chemical solvents or abrasive
cleaners.
Use a soft cloth and a solution of Triple Clean (EOAZ-19526±AA), mixed
properly with water, in order to remove bug residue. If tar or grease
spots are present, clean with Extra Strength Tar and Road Oil Removal
(B7A-19520±AA).
CLEANING THE WINDSHIELD, WIPER BLADES AND REAR
WINDOW
If the wiper does not wipe properly, substances on the windshield, rear
window or the wiper blades may be the cause. These may include hot
wax treatments used by commercial car washes, tree sap, or other
organic contamination.
Do not clean the windshield or rear window glass with abrasives,
as they may cause scratches.
Do not use fuel, kerosene, or paint thinner to clean the
windshield, rear window or the wiper blades as damage may
occur.
Clean the outside of the windshield or rear window with a non-abrasive
cleaner such as Ultra Clear Spray Glass Cleaner (E4AZ-19C507±AA),
available from your authorized Ford, Lincoln or Mercury dealer. If after
cleaning the glass surface, the water sheets from the glass (e.g., does not
bead), then the window is clean.
The windshield, rear window and wiper blades should be cleaned
regularly. Wiper blades can be cleaned with isopropyl (rubbing) alcohol
or windshield washer solution. Be sure to replace wiper blades when
they appear worn or do not function properly.
CLEANING THE INSTRUMENT PANEL
Clean the instrument panel with a damp cloth, then dry with a dry cloth.
Avoid cleaners or polish that increase the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver
from undesirable windshield reflection.
Cleaning
187

Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
Cleaning the instrument cluster lens
Wipe the cluster area with a soft, damp cotton towel. Dry the area with a
clean, dry towel.
CLEANING SEATS EQUIPPED WITH SIDE AIR BAGS
Remove dust and loose dirt with a vacuum cleaner. In order to remove
stains and soil, clean with Extra Strength Upholstery Cleaner
(E8AZ-19523±AA).
Never saturate the seat covers with any cleaning solution.
Do not use chemical solvents or strong detergents when cleaning
the seat where the side air bag is mounted. Such products could
contaminate the side air bag system and affect performance of the side
air bag in a collision. The air bag may not function correctly and not
provide injury reduction benefits.
CLEANING THE INTERIOR FABRIC, CARPETS AND CLOTH SEATS
Remove dust and loose dirt with a vacuum cleaner. Remove light stains
and soil with Extra Strength Upholstery Cleaner (E8AZ-19523±AA).
Never saturate the seat covers with cleaning solution.
Do not use household cleaning products or glass cleaners, which
can stain and discolor the fabric and affect the flame retardent
abilities of the seat materials.
If grease or tar is present on the material, spot-clean the area first with
Spot and Stain Remover (F3AZ-19521±WA). Follow up by recleaning the
area with Extra Strength Upholstery Cleaner (E8AZ-19523±AA).
CLEANING LEATHER SEATS (IF EQUIPPED)
All Ford, Lincoln and Mercury vehicles with leather seating surfaces have
a clear, protective coating over the leather.
To clean the leather seats, simply use a soft cloth with Deluxe Leather
and Vinyl Cleaner (F2AZ-19521±WA). Dry the area with a soft cloth.
Cleaning
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