Phone LINCOLN MKC 2015 Owners Manual

Cleaning the Interior...................................302
Cleaning the Instrument Panel and
Instrument Cluster Lens.........................303
Cleaning Leather Seats..............................304
Repairing Minor Paint Damage.................305
Cleaning the Alloy Wheels........................305
Vehicle Storage
............................................305
Wheels and Tires
General Information
.....................................308
Tire Care
..........................................................310
Using Snow Chains......................................323
Tire Pressure Monitoring System.............324
Changing a Road Wheel............................328
Technical Specifications.............................334
Capacities and Specifications
Engine Specifications
..................................336
Motorcraft Parts.............................................337
Vehicle Identification Number
..................339
Vehicle Certification Label
.........................339
Transmission Code Designation..............340
Technical Specifications..............................341 Audio System
General Information.....................................345
Audio unit -
Vehicles With: Premium AM/
FM/CD.........................................................346
Media Hub
......................................................348
MyLincoln Touch ™
General Information
.....................................350
Settings...........................................................363
Entertainment................................................376
Phone..............................................................396
Information.....................................................403
Climate.............................................................414
Navigation.......................................................418
Accessories
Accessories...................................................428
Appendices
End User License Agreement
...................430
Extended Service Plan (ESP)
Extended Service Plan (ESP).....................448 Scheduled Maintenance
General Maintenance Information............451
Normal Scheduled Maintenance
.............455
Special Operating Conditions Scheduled Maintenance.............................................459
Scheduled Maintenance Record
..............463
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MKC (TME), enUSA Table of Contents

where required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
Note:
Including to the extent that any law
pertaining to Event Data Recorders applies
to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may, through
any paired and connected cell phone,
disclose to emergency services that the
vehicle has been in a crash involving the
deployment of an airbag or, in certain
vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of being used
to electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other details
about the vehicle or crash or personal
information about the occupants to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the 911 Assist feature. See
MyLincoln Touch™ (page 350). Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS technology
and advanced vehicle sensors to collect
the vehicle
’s current location, travel
direction, and speed (“vehicle travel
information ”), only to help provide you with
the directions, traffic reports, or business
searches that you request. If you do not
want Ford or its vendors to receive this
information, do not activate the service. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See
MyLincoln Touch ™ (page 350).
CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm. 11
MKC (TME), enUSA Introduction

PERCHLORATE
Certain components in your vehicle such as
airbag modules, safety belt pretensioners
and remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal. For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. If you have
financed or leased your vehicle through
Lincoln Automotive Financial Services, thank
you for your business.
For your convenience we offer a number of
ways to contact us, as well as help manage
your account. Phone: 1-888-498-8801
For more information regarding Lincoln
Automotive Financial Services, as well as
access Account Manager, please go to
www.LincolnAFS.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’
s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate these parts deliver the intended
level of protection as a whole system. A great
way to know for sure you are getting this
level of protection is to use genuine Ford
replacement collision parts.
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MKC (TME), enUSA Introduction

Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Ford Warranty. For additional
information, refer to the terms and conditions
of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
and what is not covered by your vehicle
’s
New Vehicle Limited Warranty, refer to the
Warranty Manual that is provided to you
along with your Owner’ s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific warnings
and instructions could result in
personal injury. See Supplementary
Restraints System (page 47). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active passenger airbag. Notice to Owners of Pickup Trucks and
Utility Type Vehicles
WARNING
Utility vehicles have a significantly
higher rollover rate than other types of
vehicles. Before you drive your vehicle, please read
this Owner’
s Guide carefully. Your vehicle is
not a passenger car. As with other vehicles
of this type, failure to operate this vehicle
correctly may result in loss of vehicle control,
vehicle rollover, personal injury or death.
Using Your Vehicle With a Snowplow
Do not use this vehicle for snowplowing. Your vehicle is not equipped with a
snowplowing package.
Using Your Vehicle as an Ambulance
Do not use this vehicle as an ambulance.
Your vehicle is not equipped with the Ford
Ambulance Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment is
becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others
’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in emergency
situations. Safety must be paramount when
using mobile communications equipment to
avoid negating these benefits. Mobile
communication equipment includes, but is
not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
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MKC (TME), enUSA Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met. The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of the
following could cause a decrease in
operating range:
•
weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
Other short-distance radio transmitters, such
as amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems may operate on the same
frequency as your remote control. If other
transmitters are operating on those
frequencies, you may not be able to use your
remote control. Using your remote control
near some types of electronic equipment,
such as USB devices, computers or cell
phones can interfere with remote operation.
Operating your remote control near metal or
metallic-finished purses, bags or clothing can
interfere with remote operation. You can lock
and unlock the doors with the key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Intelligent Access
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You touch the inside of the front exterior
door handle.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation.
See Remote Control (page 58).
57
MKC (TME), enUSA Keys and Remote Controls

GENERAL INFORMATION
WARNINGS
Extended idling at high engine speeds
can produce very high temperatures
in the engine and exhaust system, creating
the risk of fire or other damage. Do not park, idle or drive your vehicle
on dry grass or other dry ground cover.
The emission system heats up the engine
compartment and exhaust system, creating
the risk of fire. Do not start the engine in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always open
the garage door before you start the engine. If you smell exhaust fumes inside your
vehicle, have your vehicle checked by
an authorized dealer immediately. Do not
drive your vehicle if you smell exhaust fumes. If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 miles (8
kilometers) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You can
disregard any unusual driving characteristics
during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the engine.
KEYLESS STARTING
Note:
The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the engine. Ignition Modes
The keyless starting system has three
modes:
Off: Turns the ignition off.
• Without applying the brake pedal, press
and release the button once when the
ignition is in the on mode, or when the
engine is running but the vehicle is not
moving.
On:
All electrical circuits are operational and
the warning lamps and indicators illuminate.
• Without applying the brake pedal, press
and release the button once.
Start:
Starts the engine.
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MKC (TME), enUSA Starting and Stopping the EngineE174746

SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray and
fire. The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door (Easy Fuel capless
fuel system), do not refuel until the sound
stops. Otherwise, fuel may spray out, which
could cause serious personal injury. Automotive fuels can cause serious
injury or death if misused or
mishandled. The flow of fuel through a fuel pump
nozzle can produce static electricity,
which can cause a fire if fuel is pumped into
an ungrounded fuel container. Fuel ethanol and gasoline may contain
benzene, which is a cancer-causing
agent. WARNINGS
When refueling always shut the engine
off and never allow sparks or open
flames near the filler neck. Never smoke or
use a cell phone while refueling. Fuel vapor
is extremely hazardous under certain
conditions. Avoid inhaling excess fumes. Observe the following guidelines when
handling automotive fuel:
•
Extinguish all smoking materials and any
open flames before refueling your
vehicle.
• Always turn off the vehicle before
refueling.
• Automotive fuels can be harmful or fatal
if swallowed. Fuel such as gasoline is
highly toxic and if swallowed can cause
death or permanent injury. If fuel is
swallowed, call a physician immediately,
even if no symptoms are immediately
apparent. The toxic effects of fuel may
not be visible for hours. •
Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead to
eye and respiratory tract irritation. In
severe cases, excessive or prolonged
breathing of fuel vapor can cause serious
illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
fuel is splashed in the eyes, remove
contact lenses (if worn), flush with water
for 15 minutes and seek medical
attention. Failure to seek proper medical
attention could lead to permanent injury.
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MKC (TME), enUSA Fuel and Refueling

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs will be made
using Ford or Motorcraft parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your vehicle
needs service, contact the Ford Customer
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.lincolnowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.ford.ca
254
MKC (TME), enUSA Customer Assistance

Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are receiving,
follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification on Ford Motor Company policies, please
contact the Ford Customer Relationship
Center.
In order to help you serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business). •
The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify Ford
in writing before pursuing remedies under
your state ’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must
be submitted to the BBB AUTO LINE before
taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by
state law, before pursuing replacement or
repurchase remedies provided by certain
state laws. This dispute handling procedure
is not required prior to enforcing state
created rights or other rights which are
independent of the Magnuson-Moss
Warranty Act or state replacement or
repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s applicable
express warranty after a reasonable number
of attempts, the manufacturer shall be
required to either replace the vehicle with
one substantially identical or repurchase the
vehicle and reimburse the buyer in an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use). The consumer
has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first 18000
miles (29 000 km), whichever occurs first:
1. Two or more repair attempts are made on the same non-conformity likely to
cause death or serious bodily injury OR
255
MKC (TME), enUSA Customer Assistance

If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower than
is recommended for your vehicle, contact
our Customer Relationship Center.
The use of leaded fuel in your vehicle without
proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using leaded fuel may also result in difficulty
importing your vehicle back into the United
States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the Commonwealth
of the Northern Mariana Islands (CNMI),
America Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free Number:
(800) 841-FORD (3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico, contact
the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
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MKC (TME), enUSA Customer Assistance