service indicator LINCOLN MKC 2019 User Guide

If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company of Canada,Limited offers a complimentary roadsideassistance program. This program is eligiblewithin Canada or the continental UnitedStates.
The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-387-9333, or visit ourwebsite at www.lincolncanada.com.
HAZARD FLASHERS
Note:The hazard flashers operate when theignition is in any position, or if the key is notin the ignition. If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The flasher control is on theinstrument panel. Use your hazardflashers when your vehicle iscreating a safety hazard for other motorists.
•Press the flasher control and all front andrear direction indicators flash.
•Press the button again to switch them off.
FUEL SHUTOFF
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury or death.
Note:When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart.Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note:In the event that your vehicle does notrestart after your third attempt, contact aqualified technician.
The fuel pump shutoff stops the flow of fuelto the engine in the event of a moderate tosevere crash. Not every impact causes ashutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
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Roadside Emergencies

How Fail-Safe Cooling Works
If the engine begins to overheat, the enginecoolant temperature gauge will move to thered (hot) area and:
A high engine temperaturemessage will appear in theinformation display.
The service engine soon indicatorwill light.
If the engine reaches a presetover-temperature condition, the engine willautomatically switch to alternating cylinderoperation. Each disabled cylinder acts as anair pump and cools the engine.
When this occurs the vehicle will still operate.However:
•The engine power will be limited.
•The air conditioning system will bedisabled.
Continued operation will increase the enginetemperature and the engine will completelyshut down, causing steering and brakingeffort to increase.
Once the engine temperature cools, theengine can be re-started. Take your vehicleto an authorized dealer as soon as possibleto minimize engine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for useduring emergencies only. Operate yourvehicle in fail-safe mode only as long asnecessary to bring your vehicle to rest in asafe location and seek immediate repairs.When in fail-safe mode, the vehicle will havelimited power, will not be able to maintainhigh-speed operation, and may completelyshut down without warning, potentially losingengine power, power steering assist, andpower brake assist, which may increase thepossibility of a crash resulting in seriousinjury.
WARNING: Never remove the coolantreservoir cap while the engine is running orhot.
You have limited engine power when in thefail-safe mode, so drive your vehicle withcaution. Your vehicle will not be able tomaintain high-speed operation and theengine will run rough. Remember that theengine is capable of completely shuttingdown automatically to prevent enginedamage, therefore:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. Arrange for your vehicle to be taken toan authorized dealer.
3.If this is not possible, wait a short periodfor the engine to cool.
4. Check the coolant level and replenish iflow.
5.Re-start the engine and take your vehicleto an authorized dealer.
Note:Driving your vehicle without repairingthe engine problem increases the chance ofengine damage. Take your vehicle to anauthorized dealer as soon as possible.
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Maintenance

High Intensity Discharge Headlamp (If
Equipped)
These lamps operate at a high voltage. Seean authorized dealer if they fail.
Front Direction Indicator
1. Remove the headlamp. See Removinga Headlamp (page 301).
2. Turn the bulb holder counterclockwiseand remove it.
3.Remove the bulb by pulling it straight out.
LED Lamps
LED lamps are not serviceable items. See anauthorized dealer if they fail.
The following lamps are LED:
•Side direction indicators.
•Approach lamp.
•Brake and rear lamps.
•Rear direction indicators.
•Reversing lamps.
•Central high mounted brake lamp.
License Plate Lamp
1. Use a suitable tool, for example ascrewdriver, to carefully remove thelamp.
2. Remove the lamp.
3. Turn the bulb holder counterclockwiseand remove it.
4.Remove the bulb by pulling it straight out.
CHANGING THE ENGINE AIR
FILTER
WARNING: To reduce the risk ofvehicle damage and personal burn injuries,do not start your engine with the air cleanerremoved and do not remove it while theengine is running.
When changing the air filter element, useonly the air filter element listed in theMotorcraft Parts table. See Motorcraft Parts(page 346).
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MaintenanceE171167 3
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1
E72789

Please note that the TPMS is not a substitutefor proper tire maintenance, and it is thedriver’s responsibility to maintain correct tirepressure, even if under-inflation has notreached the level to trigger illumination ofthe TPMS low tire pressure telltale.
Your vehicle has also been equipped with aTPMS malfunction indicator to indicate whenthe system is not operating properly. TheTPMS malfunction indicator is combined withthe low tire pressure telltale. When thesystem detects a malfunction, the telltale willflash for approximately one minute and thenremain continuously illuminated. Thissequence will continue upon subsequentvehicle start-ups as long as the malfunctionexists.
When the malfunction indicator is illuminated,the system may not be able to detect orsignal low tire pressure as intended. TPMSmalfunctions may occur for a variety ofreasons, including the installation ofreplacement or alternate tires or wheels onthe vehicle that prevent the TPMS from
functioning properly. Always check the TPMSmalfunction telltale after replacing one ormore tires or wheels on your vehicle toensure that the replacement or alternate tiresand wheels allow the TPMS to continue tofunction properly.
This device complies with Part 15 of the FCCRules and with License exempt RSSStandards of Industry Canada. Operation issubject to the following two conditions:
1. This device may not cause harmfulinterference, and
2.This device must accept any interferencereceived, including interference that maycause undesired operation.
Note:Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
Changing Tires With a Tire PressureMonitoring System
Note:Each road tire is equipped with a tirepressure sensor located inside the wheeland tire assembly cavity. The pressuresensor is attached to the valve stem. Thepressure sensor is covered by the tire andis not visible unless the tire is removed. Takecare when changing the tire to avoiddamaging the sensor.
You should always have your tires servicedby an authorized dealer.
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Wheels and TiresE142549

Your vehicle is equipped with the IntelligentOil-Life Monitor system, which displays amessage in the information display at theproper oil change interval. This interval maybe up to one year or 10,000 mi (16,000 km).
When the oil change message appears inthe information display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 mi (800 km)of the message appearing. Make sure youreset the Intelligent Oil-Life Monitor aftereach oil change. See Oil Change IndicatorReset (page 291).
If your information display resets prematurelyor becomes inoperative, you should performthe oil change interval at six months or5,000 mi (8,000 km) from your last oilchange. Never exceed one year or 10,000 mi(16,000 km) between oil change intervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performance systems.Every manufacturer develops these systemsusing different specifications andperformance features. That is why it isimportant to rely upon your dealership toproperly diagnose and repair your vehicle.
Ford Motor Company has recommendedmaintenance intervals for various parts andcomponent systems based upon engineeringtesting. Ford Motor Company relies upon thistesting to determine the most appropriatemileage for replacement of oils and fluids toprotect your vehicle at the lowest overall costto you and recommends againstmaintenance schedules that deviate fromthe scheduled maintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft or Ford-authorizedre-manufactured replacement partsengineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford WorkshopManual list the recommended additives andchemicals for your vehicle. We do notrecommend using chemicals or additives notapproved by us as part of your vehicle’snormal maintenance. Please consult yourwarranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normaloperating characteristic and, by itself, doesnot necessarily indicate a concern or that thefluid needs to be changed. However, aqualified expert, such as the factory-trainedtechnicians at your dealership, shouldinspect discolored fluids that also show signsof overheating or foreign materialcontamination immediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is a viableway to change fluid for many vehiclesub-systems during scheduled maintenance.It is critical that systems are flushed only withnew fluid that is the same as that requiredto fill and operate the system or using aFord-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
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Scheduled Maintenance

Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (All-Wheel Drive).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change Indicator Reset (page 291).
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Scheduled Maintenance

Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads
Perform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
1 This is an optional feature.2Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change Indicator Reset (page 291).
Exceptions
There are several exceptions to the NormalSchedule:
Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rear axle(AWD only) in your vehicle does not requireany normal scheduled maintenance unlessthe vehicle has experienced extendedperiods of extreme/severe duty cycle drivingor the PTU and/or the rear axle has beensubmerged in water. Checking the PTU andrear axle fluid is not necessary unless theunit shows signs of leakage. Contact anauthorized dealer for service.
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, NorthAfrica, Sub-Saharan Africa or locations withsimilar climates using an American PetroleumInstitute (API) Certified for Gasoline Engines(Certification mark) oil of SM or SN quality,the normal oil change interval is 3,000 mi(5,000 km).
If the available API SM or SN oils are notavailable, then the oil change interval is2,000 mi (3,000 km).
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Scheduled Maintenance

System Lights, Messages and AudibleAlerts..................................................................231System Limitations..............................................231Using the Cross Traffic Alert System............228
Cruise Control..................................................83Principle of Operation........................................210
Cruise controlSee: Using Cruise Control................................210
Customer Assistance..................................260
D
Data Recording................................................10Comfort, Convenience and EntertainmentData.......................................................................12Event Data................................................................11Service Data............................................................10Services That Third Parties Provide..................12Services That We Provide...................................12Vehicles With a Modem.......................................12Vehicles With SYNC..............................................13
Daytime Running Lamps...............................90Type One - Conventional(Non-Configurable)...........................................91Type Two - Configurable......................................91
Digital Radio...................................................370HD Radio Reception and StationTroubleshooting..............................................371
Direction Indicators........................................92Doors and Locks.............................................65Drive Control..................................................237Lincoln Drive Control.........................................237
Driver Alert......................................................219PRINCIPLE OF OPERATION.............................219USING DRIVER ALERT......................................220
Driver and Passenger Airbags....................45Children and Airbags...........................................46Proper Driver and Front Passenger SeatingAdjustment.........................................................46
Driver Knee Airbag..........................................51Driving Aids....................................................219Driving Hints...................................................251Driving Through Water................................251DRLSee: Daytime Running Lamps...........................90
E
Economical Driving.......................................251Electric Parking Brake..................................189Applying the electric parking brake...............189Applying the electric parking brake when thevehicle is moving............................................190Battery With No Charge.....................................191Releasing the electric parking brake.............190
Electromagnetic Compatibility...................519
Emission Law..................................................173Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..............174Tampering With a Noise Control System......173
End User License Agreement...................524VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ....................................524
Engine Block Heater.....................................161Using the Engine Block Heater........................161
Engine Coolant Check................................292Adding Engine Coolant....................................293Checking the Engine Coolant.........................292Recycled Engine Coolant.................................294Severe Climates.................................................294What You Should Know About Fail-SafeCooling.............................................................294
Engine Emission Control.............................173Engine ImmobilizerSee: Passive Anti-Theft System.........................77
Engine Oil Check.........................................290Adding Engine Oil...............................................291
Engine Oil Dipstick......................................290Engine Specifications - 2.0L......................344Drivebelt Routing................................................344
Engine Specifications - 2.3L......................345Drivebelt Routing................................................345
Entertainment................................................406AM/FM Radio.......................................................409
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Index

Apps.......................................................................420Bluetooth Stereo or USB...................................418CD (If equipped)...................................................417HD Radio™ Information (If Available)...............413SiriusXM® Satellite Radio (If Activated).........409Sources.................................................................408Supported Media Players, Formats andMetadata Information...................................420USB Ports.............................................................420
Environment......................................................17EPBSee: Electric Parking Brake..............................189
Essential Towing Checks............................248Before Towing a Trailer.....................................249Hitches..................................................................248Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................249Safety Chains......................................................248Trailer Brakes.......................................................248Trailer Lamps.......................................................248When Towing a Trailer.......................................249
Event Data RecordingSee: Data Recording.............................................10
Export Unique Options...................................16Exterior Mirrors................................................96Auto-Dimming Feature........................................98Auto-Folding Mirrors............................................97Blind Spot Monitor................................................99
Fold-Away Exterior Mirrors.................................97Heated Exterior Mirrors.......................................98Integrated Blind Spot Mirrors............................98Lincoln Welcome Mat..........................................98Memory Mirrors.....................................................98Power Exterior Mirrors.........................................96Signal Indicator Mirrors.......................................98
F
Fastening the Seatbelts................................35How to Extract Seatbelts in the RearOutermost Positions........................................38Seatbelt Locking Modes.....................................36Using a Sliding Clip..............................................36Using Seatbelts During Pregnancy..................36
Flat TireSee: Changing a Road Wheel.........................336
Floor Mats......................................................252Front Parking Aid..........................................199Front Passenger Sensing System...............47Fuel and Refueling........................................166Fuel Consumption.........................................172Advertised Capacity...........................................172Fuel Economy.......................................................172
Fuel Filler Funnel Location..........................167Fuel Filter........................................................297
Fuel Quality.....................................................166Choosing the Right Fuel....................................166
Fuel Shutoff...................................................255Fuses...............................................................268Fuse Specification Chart............................268Passenger Compartment Fuse Box...............275Power Distribution Box.....................................268Pre-Fuse Box.......................................................268Rear Cargo Fuse Box........................................280
G
Garage Door OpenerSee: Universal Garage Door Opener.............149
Gauges............................................................102Engine Coolant Temperature Gauge.............103Fuel Gauge...........................................................103Information Display.............................................103
GearboxSee: Transmission................................................177
General Information on RadioFrequencies..................................................55Intelligent Access.................................................55
General Maintenance Information...........487Multi-Point Inspection.......................................490Owner Checks and Services...........................488Protecting Your Investment..............................487Why Maintain Your Vehicle?.............................487
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Index

Climate Voice Commands...............................399Mobile App Voice Commands........................404Navigation Voice Commands.........................402Phone Voice Commands..................................399SiriusXM Traffic and Travel Link VoiceCommands......................................................404Voice Settings Commands..............................405
Utilizing the Mediation/Arbitration Program(Canada Only).............................................263
V
Vehicle Care..................................................305General Information...........................................305
Vehicle Certification Label.........................348Vehicle Identification Number..................348Vehicle Storage..............................................313Battery....................................................................314Body........................................................................313Brakes.....................................................................314Cooling system....................................................314Engine.....................................................................313Fuel system...........................................................313General...................................................................313Miscellaneous.......................................................314Removing Vehicle From Storage.....................314Tires........................................................................314
VentilationSee: Climate Control..........................................132
VINSee: Vehicle Identification Number...............348
Voice Control...................................................82
W
Warning Lamps and Indicators..................103Adaptive Cruise Control Indicator..................104Airbag Warning Lamp.........................................104Anti-Lock Brake System Warning Lamp........104Auto Hold Active.................................................104Auto Hold Unavailable.......................................104Automatic Headlamp High BeamIndicator............................................................104Auto-Start-Stop Indicator...................................104Battery....................................................................104Blind Spot Information System Indicator.......104Brake System Warning Lamp...........................105Cruise Control Indicator....................................105Direction Indicator..............................................105Door Ajar...............................................................105Electric Park Brake..............................................105Engine Coolant Temperature WarningLamp..................................................................105Fasten Seatbelt Warning Lamp.......................105Front Fog Lamp Indicator..................................105
Headlamp High Beam Indicator......................106Heads Up Display...............................................106Hood Ajar..............................................................106Lane Keeping System Lamp.............................106Low Fuel Level Warning Lamp.........................106Low Tire Pressure Warning Lamp...................106Low Washer Fluid Level Warning Lamp........106Oil Pressure Warning Lamp..............................106Parking Lamps.....................................................106Powertrain Fault..................................................106Service Engine Soon..........................................107Stability Control and Traction ControlIndicator.............................................................107Stability Control and Traction Control OffWarning Lamp..................................................107
Washer Fluid Check....................................296WashersSee: Cleaning the Exterior...............................306
Waxing.............................................................307Welcome Lighting...........................................93Wheel NutsSee: Changing a Road Wheel.........................336
Wheels and Tires...........................................315General Information............................................315Technical Specifications....................................341
Windows and Mirrors.....................................95Windshield Washers......................................86Front Camera Washer..........................................86
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Index