towing LINCOLN MKS 2009 User Guide

RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle for personal travel (such as behind a motor home or a
truck).
In case of roadside emergency with a disabled vehicle, please refer to
Wrecker towingin theRoadside Emergencieschapter.
These guidelines are designed to prevent damage to your vehicle.
Front Wheel Drive (FWD) vehicles:
Tow your Front Wheel Drive vehicle with all four wheels on the ground
or with the front wheels off the ground by using a tow dolly. If you are
using a tow dolly follow the instructions specified by the equipment
provider.
All Wheel Drive (AWD) vehicles:
Tow your All Wheel Drive vehicle with all four wheels on the ground or
with all four wheels off the ground using a vehicle transport trailer.Do
not tow your All Wheel Drive vehicle with the front wheels off
the ground (by using a tow dolly) and the rear wheels on the
ground.This will cause damage to your AWD system. If you are using a
vehicle transport trailer, follow the instruction specified by the
equipment provider.
Note:If you tow your vehicle with all four wheels on the ground, follow
these instructions:
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission shift lever in (N) Neutral.
•Place the ignition in the accessory position (refer toStartingin the
Drivingchapter).
•Do not exceed 65 mph (105 km/h)
•Start the engine and allow it to run for five minutes at the beginning
of each day and at each fuel stop.
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•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter).
The Electronic Stability Control system may be deactivated in certain
situations. See theSwitching Off AdvanceTrac
section below.
Switching Off AdvanceTrac

If the vehicle is stuck in snow, mud or sand, and seems to lose engine
power, switching off certain features of the AdvanceTrac
system may be
beneficial because the wheels are allowed to spin. This will restore full
engine power and will enhance momentum through the obstacle. To
switch off the AdvanceTrac
system press the AdvanceTrac
Off
button. Full features of the AdvanceTrac
system can be restored by
pressing the AdvanceTrac
Offbutton again or by switching off and
restarting the engine.
If you switch off the AdvanceTrac
system the AdvanceTrac “Off” button
will illuminate and the sliding caricon
will illuminate steadily.
Pressing the AdvanceTrac
Offbutton again will turn off the lighted
button and thesliding caricon
.
In R (Reverse), ABS and the Engine and Brake Traction Control features
will continue to function; however, ESC is disabled.
AdvanceTrac
with RSC Features
Button functions“Sliding car”
icon
ESCTraction
Control
Default at start-upIlluminated
during bulb
checkEnabled Enabled
Button pressed
momentarilyIlluminated solid Enabled Disabled
Button pressed
again after
deactivationNot illuminated Enabled Enabled
STEERING
To help prevent damage to the power steering system, never hold the
steering wheel at its furthest turning points (until it stops) for more than
a few seconds when the engine is running.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
instrument panel above the climate
controls and below the audio
controls. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Push in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
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Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
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Stowing the tire and jack
1. Fully collapse the jack, fold the
lug wrench socket into the handle
and place the jack and wrench into
the felt bag as shown. Place the
extension bolt into the external
pocket of the felt bag. Take care to
position the jack as shown to ensure
that the locating holes in the jack
base can be placed on the locating
tabs of the jack mounting bracket in
the spare tire tub.
2. Securely close the wrench compartment and the jack bag using the
VELCRO
strips.
3. Place the jack kit on the angled bracket in the spare tire tub, using
the locating tabs to position the jack correctly.
4. Insert the straight end of the jack
retention bracket through the eyelet
of the angled bracket and swing the
retention bracket over the jack. With
the jack in place, place the end of
the retention bracket over the
threaded stud in the trunk floor and
secure it with the plastic wing nut.
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If you are stowing the flat tire:
1. Remove the extension bolt from
the exterior pocket of the felt bag.
2. Install the jack as shown in
Step 4 underStowing the tire and
jack.
3. Screw the extension bolt onto the
threaded stud of the jack retention
bracket.
4. With the temporary spare tire on
the vehicle, place the flat tire in the spare tire well with the wheel facing
up.
5. Safely secure the wheel by screwing the large wing nut onto the
extension bolt.
If you are stowing the temporary spare tire,place the tire over the
jack and secure it with the large wing nut.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque at 100 miles (160 km)
after any wheel disturbance (tire rotation, changing a flat tire, wheel
removal, etc.).
Bolt size Wheel lug nut torque*
lb.ft. N•m
1/2-20 UNF 100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the automatic transmission.
On AWD vehicles, it isrequiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transmission, AWD system or vehicle.
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
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authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
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